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Hamptons Canary Wharf Sales reviews

4.3

★★★★★ Great

1,622 reviews across 2 platforms

Unit 1 ? 20 Canada Square, Canary Wharf, London, E14 5NN, Tower Hamlets E14 5NN

Hamptons's Tower Hamlets office at Unit 1 ? 20 Canada Square is rated 4.3 out of 5 across 1,622 reviews on two platforms, including 227 Google reviews rated 4.7. The 1,395 Trustpilot count is for the whole business. Checked 9 October 2026.

Google logo

4.7 / 5

227

Reviews on Google

This office

Trustpilot logo

1,395

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Hamptons Property Manager Charlie Fleetwood is very courteous, professional, helpful and quick in offering assistance each time we look for help. She owns our problems, always takes initiatives and clear pro-actions to help us manage our …

Andrew · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your kind words! It's a pleasure to assist you and provide excellent service. We are lucky to have Charlie on our team who truly takes ownership and goes above and beyond for our clients. We strive to make property management a worry-free experience! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Danish is an exceptional professional…

Danish is an exceptional professional who I would highly recommend. Very good service!!

Nicolas · 5 September 2026

Agent replied · 24 September 2026

Thank you for your fantastic 5-star review. We are delighted to hear that Danish provided such exceptional service. Delivering a professional and positive experience is something we strive for, and it's wonderful to know that Danish made such a strong impression. We really appreciate your recommendation and your kind words, which will be shared with Danish and the team. Thank you for choosing Hamptons.

5/5

Trustpilot

Our property manager Patryk has been…

Our property manager Patryk has been great, quick to reply, easy to talk to, and sorts any issues raised quickly. All in all he has delivered a constant, professional and proactive approach. He has made the whole process of renting hassle free.

Mo · 23 September 2026

5/5

Trustpilot

Patryk has been our property manager…

Patryk has been our property manager for nearly two years. Every issue is dealt with quickly and communicated well, even if the resolution isn’t in our favour.

Dan · 27 May 2026

Agent replied · 24 June 2026

Thank you for taking the time to leave such positive feedback. We are thrilled to hear that you were pleased with the service you received. Delivering excellent customer experiences is at the heart of what we do, so it is wonderful to know that our team met your expectations. We truly appreciate your comments and will ensure they are shared with the colleagues involved. Thank you again for your review and for placing your trust in Hamptons.

1/5

Trustpilot

Sale and rental experience

I have used Hamptons both for a sale and rental. The sales team In Alton Hampshire were awful. They disregarded my instructions, were patronising and rude to me and liaised with the buyer without informing me. Some of their actions behind my back almost collapsed the sale. I felt pressurised to accept an offer. The whole experience was something I never want to repeat. In terms of the rental, they refused to problems with the property despite repeated requests and then charged me for the repairs from my deposit. Absolutely dishonest.

Consumer · 5 December 2025

5/5

Trustpilot

Thank you!

I was extremely lucky to have Hamptons manage the property that I have been renting for a few years. In particularly, Saima Hasib was an irreplaceable link in communication - thanks to her attention to detail, professionalism and willingness to go an extra mile if needed, my experience has been smooth and enjoyable. I am delighted to have worked with Saima and the team, and grateful for Saima's exceptional level of support, positive attitude and friendly approach.

Anastasia · 30 December 2025

4/5

Trustpilot

Old Listed Country House

Very friendly and approachable team. Willing to adapt to our requests, listen and respond. Very good brochures printed. Online advertising constantly up dated and feedback. We were told about viewings in good time and also given ideas regarding what we could do to improve the house. They were all very diligent and hard working. Hamptons in Headington lead by Heather were extremely good estate agents and they all Genuinely wanted to sell our house and were extremely professional.

Claire · 6 December 2025

5/5

Google

We recently completed a house purchase with Hamptons with Suzanna Everson as our Sales Consultant. The process overall went smoothly and the few complications we had were made simple all thanks to Suzanna! She helped us stay calm when things were uncertain and also gave us her unbiased advice so we could make the best decisions, making sure that it was a win-win situation for the seller and us. I honesty wish that everyone in the process of buying/selling property could have someone like her.

Thorsten · 4 November 2024

Agent replied · 10 November 2024

Hi Thorsten! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!

5/5

Google

In selling our property in the canary wharf area, we worked with Adam, Ellie and team at Hamptons Canary wharf. From start to finish, their granular knowledge of the real estate market and its dynamics, and broader relevant macro factors, was outstanding. Furthermore, our sale involved a chain and was particularly intricate (and lengthy) as a process. Their support to help us navigate that process was impeccable. We could not be happier with the service we received and highly recommend them to provide peace of mind (from their knowledge, valuation precision, buyer/seller targetting accuracy and process navigation precision) to get a buy/sale done. Teddy C

Teddy · 16 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review Teddy. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Great professional service from Hamptons. We appointed them in December after having been with another agent for 10 months without many viewings or a successful buyer. From the moment we appointed them, the marketing was better and viewings were increased and constant. The communication from them was great and we have now completed on the sale, so a great big thank you to Hamptons and their team and we would thoroughly recommend them to any prospective seller.

Linda · 12 April 2026

Agent replied · 16 April 2026

Thank you so much for your kind words and recommendation! We are thrilled that we were able to help you successfully sell your property. Our team at Hamptons takes great pride in providing exceptional service to our clients. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Trustpilot

Outstanding Service

Mel and her team at Hamptons in North Dulwich were outstanding throughout the sale of our property. Even during a period when selling was far from straightforward, they worked tirelessly and ultimately secured the price we were hoping for on our home in Herne Hill. Their professional service and commitment truly impressed us, and we would highly recommend them for any property sale or purchase in the Dulwich or Herne Hill area.

Markus · 5 January 2026

5/5

Google

We had a lovely experience on our current puchase with Hamptons Special thanks to Suzanna for all help in the past few months.Her hard work helped us find our dream home, and we couldn’t be more grateful and excited about this milestone. We have to hand it to Suzanna, she is one of the most diligently communicative professionals we’ve ever worked with. She kept us updated at the drop of a hat, whenever we had concerns. We’re so grateful for the effort she put in to keeping us informed and confident while navigating this major milestone. Can’t thank her enough for actually helping us with moving our stuff too. It meant a lot to us. We would also like to thank Adam for all his help in Suzanna' absence.

Ravi · 25 September 2024

Agent replied · 23 October 2024

Thank you for your review Ravi. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

Really good experience overall. Everyone was helpful and easy to deal with. Big shoutout to Haw (my property manager), always quick to reply, super professional, and got things sorted fast. Would definitely recommend!

Wei · 16 February 2026

Agent replied · 16 April 2026

Thank you for sharing your positive experience! We are happy to hear our team, especially Haw, provided exceptional service. We strive to make every interaction efficient and professional. Thank you for the recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Big thanks to my Property Manager: Nikki Cullen

Big thanks to Nikki Cullen who has been my Property Manager for a few years now and during that time has been proactive and reliable meaning I rarely need to get involved which for any landlord is exactly what you want. Issues are dealt with swiftly and I always have complete confidence that my property is in safe hands.

Richard · 13 April 2026

5/5

Google

I just finished the purchase, and I’m so grateful for Ellie’s help! As a first-time buyer, I had a lot of worries, but Ellie made everything so much easier. She was super professional and efficient, always reaching out to answer my questions with patience, even when I asked the same thing multiple times (which I really appreciated…) Whenever there were issues with the seller, She was quick to step in and communicate to sort them out. And I think her dedication ensured that we were able to complete the deal smoothly and right on schedule. I highly recommend her and am deeply appreciative of everything she has done for us! Qian+Jen

Qian · 24 August 2024

Agent replied · 23 October 2024

Thank you for your review Qian. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

As a first-time buyer, I cannot thank Hamptons enough for their exceptional service and support throughout the entire process. The experience can be particularly daunting and draining, especially when you are not local (as a foreigner), but the team at Hamptons made it manageable and even enjoyable. Special thanks to Suzanna especially, who guided me every step of the way. Her prompt communication, professionalism and guidance made the complex process of buying my first home smooth and stress-free. She was always available to answer my questions and provided regular updates and advice so I didn’t get lost along the way. Additionally, extra thanks to Adam for picking up my case while Suzanna was off, ensuring the process continued as planned so that I was able to complete entire process within 3 months! I highly recommend Hamptons and Suzanna to anyone looking to buy a home. Thank you for making my first home buying experience a memorable and positive one.

Yura · 24 August 2024

Agent replied · 23 October 2024

Thank you for your review Yura. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Great Property Management

Great experience with Hamptons and our property manger Danish Ashraf. We’ve been renting for years and have dealt with quite a few property managers, but this was by far the best experience we’ve had. Danish was always incredibly responsive, quick to resolve any issues that came up, and consistently friendly and professional throughout our tenancy.

Ellie · 22 April 2026

5/5

Trustpilot

Incredibly happy with Hamptons Balham

We have been incredibly happy with our experience of selling our house through Hamptons Balham. Tom and Jack were the main estate agents we worked with. Also loved their photographer Bo who spent over an hour and a half getting excellent photos and a detailed floor plan (a lot of estate agencies won’t spend that type of money and time on the house marketing). Davina was also fab.

Rowina · 23 December 2025

4/5

Trustpilot

I had a really great experience with Grace

I had a really great experience with Grace throughout the whole process. She was friendly, professional and incredibly helpful from the initial viewing through to getting everything finalised. The whole process was handled quickly and efficiently, which made what could have been a stressful move feel very straightforward.

N/A · 10 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that Grace provided such a positive experience throughout your move. It's great to know that her friendly, professional and proactive approach helped make the process smooth and straightforward from the initial viewing right through to completion. Hamptons takes great pride in delivering excellent customer service, and we are delighted to hear that Grace's support, communication and efficiency made such a positive difference. Thank you again for your recommendation and for choosing Hamptons. We wish you all the very best in your new home.

5/5

Trustpilot

Hamptons have been the letting and…

Hamptons have been the letting and managing agent for our studio flat in Kensington for 17 years, they have always been very focused, helpful and attentive. They have overseen the change over of tenants smoothly and swiftly, as well as any re-decorating and building works. I cannot rate the service too highly especially the staff who are currently managing the flat for us at the moment.

Frances · 7 May 2026

Agent replied · 24 June 2026

Thank you for your lovely review. We are so pleased to hear that you were satisfied with the service you received. Providing a professional and positive experience for our clients is extremely important to us, so it is always encouraging to receive such kind feedback. Your comments are very much appreciated and will be shared with the team. Thank you again for taking the time to leave your review.

5/5

Trustpilot

Property management

Hamptons have been acting for our let properties for several decades. They have always proved to be efficient, professional and competent. We are very comfortable in leaving our properties in their capable hands. Constance has been dealing with the day-to-day management and she is a delight to deal with. Thank you to both Constance and Hamptons.

Peter · 18 March 2026

5/5

Google

As a first time buyer the whole process was pretty intimidating and felt that it was me vs the world, but in these circumstances and having dealt with various other estate agents for other viewings - I can say for sure that the experience with Hamptons made the process a whole lot more approachable! Ellie in particular was exceptional with communication and always willing to engage and answer questions for anything that came up during the journey. Her and Adam were pivotal in giving me the comfort and confidence to press ahead with the purchase by being open and transparent throughout and taking all my concerns seriously.

Varun · 26 May 2024

Agent replied · 23 October 2024

Thank you for your review Varun. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Trustpilot

Very pleased

We’ve been renting a flat for over a year with Hamptons and I’m very pleased with the management. Any issues that have come up I was in direct contact with the property manager Patryk L. He would always respond promptly and was very thorough with getting issues resolved.

Andreina · 3 September 2026

Agent replied · 24 September 2026

Thank you for taking the time to leave such a fantastic review. We are delighted to hear that you have enjoyed such a positive experience during your tenancy with Hamptons. It's especially pleasing to learn that Patryk has provided prompt, thorough and reliable support whenever issues have arisen. Providing responsive property management and ensuring concerns are resolved efficiently are key priorities for us, so it is wonderful to know that Patryk's service has had such a positive impact on your experience over the past year. We will be sure to pass your kind comments on to Patryk, who I know will be very pleased to receive this recognition. Thank you again for your feedback and for choosing Hamptons.

5/5

Google

Perfect service, 24/7 availability and great guidance regarding the market! Special thanks to Haw for his endless efforts on his help with the management of the property

Umutcan · 16 February 2026

Agent replied · 22 January 2025

Thank you for your review Umutcan. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

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Read Hamptons's Google reviews

Questions about Hamptons Canary Wharf Sales

How many reviews does Hamptons Canary Wharf Sales have?

Hamptons's Tower Hamlets office has 1,622 reviews across two platforms: 227 on Google, 1,395 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is Hamptons Canary Wharf Sales's rating?

Hamptons Canary Wharf Sales is rated 4.3 out of 5 across all 1,622 reviews, and 4.7 out of 5 on Google from 227 reviews, checked 9 October 2026.

Where is Hamptons's Tower Hamlets office?

Hamptons Canary Wharf Sales, Unit 1 ? 20 Canada Square, Canary Wharf, London, E14 5NN, Tower Hamlets E14 5NN.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.