Hamptons Canary Wharf Sales reviews in Tower Hamlets

★★★★★ 5/5

Trustpilot

Hamptons, big thumbs up.

Been tenant under Hamptons for about a year and a half now, had leak issue with boiler. Contacted Hamptons, dealt with Lucy Pickles. She responded very quickly and we went through landlords plumber. Sadly, though not fault of Lucy, or landlord the plumber turned up for repair but never returned to complete despite everyone trying to contact him. At all times Lucy stayed in contact with me to make sure there was progress and intervened on my behalf when there wasn't. Eventually to ensure the issues was completed Hamptons sent there own people to get the job done which was completed without any further delay. Big thanks to Lucy and Hamptons for being so helpful.

Philip · 22 May 2023

★★★★★ 5/5

Trustpilot

Absolute gem

Kellie Williams has been managing my property in Blackheath in an absolutely professional and efficient manner. She is responsive, friendly, and proactive, dealing with sometimes tricky issues with a positive attitude. My life has been stress-free thanks to her 5-star help. The whole team (letting and sales) at Hamptons has been of top quality and I am so happy to have peace of mind. Highly recommended.

YUKO · 18 April 2024

★★★★★ 5/5

Trustpilot

Oliver

Oliver, Justin, Emily and the team at Hamptons have been efficient, reliable, and a pleasure to work with. We were under time pressure to sell, yet Hamptons went about the process in a professional way, with calmness, expertise and the desire to get the required price at breakneck speed. We would certainly recommend Hamptons Chiswick for their approach and ability to communicate effectively throughout the process. Top work Oliver..!!

Luke · 11 December 2019

★★★★★ 5/5

Google

Adam and his team at Hamptons Estate Agents were very professional and I was extremely happy with their service. Certainly very good 👍 value for the service you received and extremely competitive. I would recommend them and would use their services again

Richard · 24 October 2023

★★★★★ 5/5

Trustpilot

Property Let

Mandy D’Orta is extremely professional and efficient dealing with any issues which have arisen with my property. The communication with updates and when things have been resolved is to a high standard and I’m very impressed with the service Mandy and the rest of her team have given me with my property let so far. I wholeheartedly recommend them to any future or current landlord or tenant!

Anya · 25 March 2024

★★★★★ 5/5

Google

very nice experience with Hampthons and Oliver! They are very professional and responsible!

Darcy · 11 June 2026

★★★★★ 5/5

Google

Suzanna Everson was very helpful. She was very responsive and was able to understand my need and expectation and tried to find the best match property for me. Highly recommended.

Linda · 25 June 2024

★★★★★ 4/5

Trustpilot

Helpful, courteous and competent.…

I have been with Hamptons for a number of years now but this year is the first year my property has been fully managed by the company. Shahena Ali has been my main point of contact since full management began and I have always found her to be very helpful, prompt to act and courteous and understanding at all times. I feel confident in her ability to deal with situations in a calm professional manner.

Charmaine · 20 September 2023

★★★★★ 5/5

Trustpilot

Amazing customer service from our property manager

Hanna Hornstein is a professional and approachable Property Manager. From my experience, our correspondence with Hanna has always been positive and efficient. She is hands-on, supportive and genuinely cares about her clients. Thank you for making our experience with Hamptons a delightful one and helping us feel at ease when challenging situations arise. I would totally recommend Hamtpons for this reason. Thank you again Hanna!

Kiefer · 27 April 2024

★★★★★ 5/5

Trustpilot

Renting with Hamptons

We've just come to the end of a four-year tenancy managed by Hamptons. Huge thanks to Sharon at the Stratford office for being so helpful throughout our tenancy and particularly while we tried to manage the end of our contract while also navigating a house purchase with ever-shifting dates! Having rented various properties with many different agents over the years, we can whole-heartedly say that our experience with Hamptons was by far the best. The few issues we experienced were dealt with promptly and effectively by the property management team (thank you Katie!). The check-out experience was also great - thank you Camillie for the swift communication.We would highly recommend renting with Hamptons. Thank you!

Alexandra · 27 April 2023

★★★★★ 5/5

Google

Many thanks to Charlie, Jake and Laura from Hamptons for promptly helping out throughout my tenancy period, they have been very kind

Prajval · 27 October 2024

★★★★★ 5/5

Google

I have had a positive experience with Hamptons. They are very responsive and Jotham helpfully arranged conveyancing and mortgage brokering for me through Hamptons’ recommended providers which has proved very useful.

DJ1778 · 11 January 2026

★★★★★ 5/5

Trustpilot

Made Moving Easy from Start to Finish

We recently worked with the Hamptons Earlsfield team to rent a house and I couldn't recommend them enough. Our agent Vita was extremely professional from start to finish, from responding promptly to emails and helping us patiently through the whole process. On moving house we met the rest of the team in the Earlsfield office and they were all so helpful in ensuring our move was as stress free as possible. I would reccomend the Hamptons team to anyone.

Elena · 20 April 2023

★★★★★ 5/5

Google

Very professional and dedicated team, excellent communication, fast response in taking care of every issue, reliable and trustworthy. Thank you Suzanna, Eleanor, Adam and Rachel for your hard work and commitment! Highly recommended!

Maria · 27 March 2024

★★★★★ 1/5

Trustpilot

Hamptons consistently overcharges for…

Hamptons consistently overcharges for repairs when they manage your property.I have been a client of Hamptons for 3 years so I have had the opportunity to observe the pattern of behaviours when it comes to overcharging on various occasions. I have been into properties for over 10 years and use to do everything myself, so I know what things cost.When Hamptons send their plumber, it will cost you twice what a normal plumber will charge. For their roofer it is between 4 and 10 times the normal price. For me, the final straw was when they quoted me for 3 sashes windows that needed to be replaced. Not the whole frame, just the bottom sashes. Their quote came up to, all included, £ 12’089. I was so shocked by this price that I have asked my neighbour, who has similar job done to their window, for recommendation. Their tradesman quoted me, all included, £ 1920, for the same exact job. That is more than £ 10K overcharged!Hamptons regularly let dishonest tradesmen overcharged their clients because once the quote is higher than £ 1800, Hamptons can charge an extra 10% to “manage” the quote. That is on top of the 4% a month that I was already paying for management. In this example of the sashes that needed replacement, it would have generated over £1K net profit, directly in Hamptons pocket. I found it truly shocking. Obviously, I have terminated my contract with Hamptons as I don’t like to be taken for a ride. I just believe other people need to be aware of their practice.

Lili · 9 March 2023

★★★★★ 1/5

Trustpilot

Extremely disappointing experience with Hamptons at Whyteleafe House

I rented my property through them and remained in contact throughout my tenancy, including during a prolonged and serious noise issue from a neighbouring flat. Despite repeated complaints over many months, communication was largely limited to messages being passed back and forth, with no clear ownership or meaningful resolution.

A · 27 April 2026

★★★★★ 5/5

Google

I am looking to purchase my first home and came across Hampton's listings online. Although we have yet to close a deal, Suzanna is very attentive and helpful during the process. I am satisfied with the service received./

Edwin · 28 November 2023

★★★★★ 5/5

Trustpilot

Hamptons - 5 Stars!

Paul and the team at Hamptons are truly fantastic, particularly Jocelyn who is the Property Manager for my properties. If there was an option for 6 stars then they would get it. They have taken all of the stress out of letting out my flat as a first time landlord. The whole process has been incredibly clear throughout and the team are incredibly knowledgeable regarding all of the obligatory rules and regulations. Nothing is too much for them. I am incredibly happy with the service provided by Paul and his team and could not recommend them more highly.

David · 22 February 2023

★★★★★ 5/5

Trustpilot

I would like to add more than 5 stars…

I would like to add more than 5 stars for Hanna Hornstein, a kind person is always available. With Hanna if I have a problem with my apartment, she always manages to solve it and find the solution. I've never met people like that and I'm happy for that it's right to write it. Thanks Hanna for everything

Valentina · 23 July 2024

★★★★★ 5/5

Trustpilot

Very Professional

We have worked with Hamptons, for many years and can say that without question they are a very professional company. Property Manager Harjeet Kaur is extremely helpful and has an excellent understanding of the relationships between Landlords, tenants and contractors suppyling services. It can be very difficult to keep eveyone happy at the same time, and this is made very much easier by Harjeets communication and attention to detail. We highly recommend Hamptons, Harjeet and the team.

NS · 22 May 2023

★★★★★ 1/5

Trustpilot

horrible 5 year…

We have had a horrible 5 year experience of Hamptons. Moving to another agency, thankfully!They are awful. Treat renters terribly, as if you are lucky they allow you to stay in their placesI would not recommend them to my worst enemy!They initially tried to move us into a house that had not even been cleaned! Things went downhill from there!

Martin · 15 June 2024

★★★★★ 5/5

Google

I didn’t end up going for the apartment that Claire had shown but I just had to do a view as I had spoke to so many agents during this time and Claire was so efficient, so quick at responding to all my questions and arranging viewings. Great experience, Thankyou again

Tia · 24 October 2022

★★★★★ 5/5

Trustpilot

Great experience with Hamptons

Firstly, quick response and assistance from Morgan to view the property was great. He helped us with timely updates and lady who supported in his absence was equally good. Then our experience with Property Manager Lucy has been excellent in fixing services issues we had when we moved in. I should not be missing out on 'Just Move In' team who helped setup necessary services for home. I am glad I found Hamptons and will come back to Hamptons for my future needs.

Ram · 6 February 2023

★★★★★ 5/5

Trustpilot

First class service…

I've always found Mandy Dorta and the team exceptionally helpful and quick to act when needed. First class.

Simon · 27 November 2025