Trusted Agent profile · Tower Hamlets
★★★★★
604 reviews across 3 platforms
The South Quay Building, 77 Marsh Wall, London, E14 9SH, Tower Hamlets, E14 9SH
Ernest-Brooks International's office in Tower Hamlets, at The South Quay Building, is rated 4.7 out of 5 across 604 reviews on three platforms, including 311 Google reviews rated 4.8.
311
Reviews on Google
This office
60
Reviews on Facebook
Business-wide
233
Reviews on Trustpilot
Business-wide
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleI called to express an interest in a flat, and subsequently received the most useful insights into various developments throughout London from Jack Wylie and Elliot Rainbow. Not only were they both efficient and friendly, their knowledge base of all aspects of property development are impressive, which was extremely helpful to us. We highly recommend their service to anyone interested in buying or selling property
5/5
TrustpilotOliver has been an excellent and…
Oliver has been an excellent and professional sales negotiator.
5/5
TrustpilotTrue to their word, supportive and reassuring with successful outcome
Having been through the selling process with another agency previously, we found Ernest-Brooks to be the most highly responsive, professional and precise to their word throughout. They delivered exactly what they offered, and we were wholly supported by their team from start to finish. We highly recommend, and would not hesitate to use their services again.
5/5
TrustpilotOli and Phoebe helped me move into my…
Oli and Phoebe helped me move into my new property. Highly recommend them if efficiency and reliability is of importance when moving home.
5/5
GoogleGabriela looks after my property investments in London, and I’m particularly impressed with how budgets are handled sensibly, also, her professionalism and impressive knowledge on compliance has previously helped me resolved matters with developers.I plan to keep dealing with Ernest Brooks in the future and have already recommended them to others without hesitation.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJonathan Howe at Ernest brooks was very helpful and knowledgeable on the E14 area. Was easy to deal with and enthusiastic. We have secured a home with another agent now, but if it came to it would not hesitate to contact Ernest brooks and Jonathan to help with a future property search (not something i would say about all London agents).PositiveProfessionalism
1/5
TrustpilotTime waster agency especially a guy…
Time waster agency especially a guy called Imran Adam,after setting up a visit for valuation he had his colleague called me that he can’t make it,but they will call me for a desktop valuation which never called me back.this people are a joke and very unprofessional.
5/5
FacebookAs a first time homebuyer, I couldn’t have asked for a better agent to work with than Ernest-Brooks International . They go above and beyond for their clients. They are compassionate yet give honest advice. They truly helped us envision the little details of how our home could look. They are extremely knowledgeable
5/5
FacebookRecommend, worked with John Chung who was efficient. Thanks Claire & Tim
5/5
FacebookGreat company and excellent customer service there is a strong customer service ethos behind the individules I worked with through the process. The entire process was faultless, made moving apartment easy (I have moved 4 times before and this was the smoothest least headache of them all), especially just before we go into lockdown V.2 so thanks to all involved
5/5
GoogleGreat Experience. Craig must be one of the best agents in London. Very knowledgeable of the current market and very professional at all times. All round good egg Well done Craig and the Team
5/5
TrustpilotAshlee Cam has worked with me over the…
Ashlee Cam has worked with me over the last 2 weeks and assisted in securing my dream home in London. As an expat relocating to the UK his patience, knowledge and fast response times have been of incredible value. I highly recommend his services. Geoffrey
5/5
GoogleMy experience with YEMI during my house hunting was nothing short of dynamic. Excellent communication. Timely advice and input. Educated, knowledgeable and respectful communication that would prove worthy. Thank you YEMI. You are the best
5/5
GoogleI had an incredible experience with Mr Yujin Ee from Ernest-Brookes who was not only professional and knowledgeable about the real estate market in London, but extremely friendly. I felt completely at ease talking through all my specifications for my new apartment and he delivered spectacularly! Flawless service! 10/10 would definitely recommend!PositiveResponsiveness, Professionalism
5/5
GoogleEB estate agency are brilliant! Very professional and easy to deal with. Linda from Lettings property management is fantastic! Very friendly and professional, she’s always happy to help!
5/5
GoogleI had an incredible experience with Mr Yujin Ee from Ernest-Brookes who was not only professional and knowledgeable about the real estate market in London, but extremely friendly. I felt completely at ease talking through all my specifications for my new apartment and he delivered spectacularly! Flawless service! 10/10 would definitely recommend!PositiveResponsiveness, Professionalism
5/5
GoogleMaj and his Team has helped me find some great investments within the last 12 months. I have now instructed EB to also manage 2 of my apartments in London which I am very happy providing a fantastic service at all times. I would recommend to my friends and family - 5 stars!!!
5/5
GoogleI have been working with Anthony Dorr to secure my first property. Anthony's dedication to his work, enthusiasm and professionalism has made the process all that much easier. I would happily work with Anthony and Ernest-Brooks in the future and recommend them if you are looking to buy or sell.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotSay thanks to Elliot and Samantha
Elliot and Samantha are so enthusiastic and professional. I am so happy to meet them and have them for the agent work. It has been quite a long time for resale and they keep patient all the time. Hope everyone could have such agents with reassuring abilities and everyone could have their dream homes. Thanks the team!
5/5
GoogleThe service was excellent. I had yemi guide me through what was needed to be done, talked me through all the details. Definitely would be using the company again in the future.
5/5
GoogleOur property was managed by Phoebe who not only ensured property was well maintained but also helped with furnishing and advising on decoration.
5/5
GoogleVery good service, quick time response and professional approach, especially dealing with agent C. Kelly.
5/5
GoogleGreat experience all made 10 x easier by Yemi, had dealings with bad agency’s in the past so was really refreshing to put my trust into him. Would highly recommend.
5/5
GoogleErnest-Brooks is a very professional company. We really had a great issue with selling our off-plan apartment and time was running and because of Elliot in Ernest Brooks, they managed to find the buyer in time and saved our 100k advance payment investment. Well done Elliot. Many thanks and will always remember you and your professional attitude. Cheers, Hanif
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