Trusted Agent profile · Tower Hamlets
★★★★★
604 reviews across 3 platforms
The South Quay Building, 77 Marsh Wall, London, E14 9SH, Tower Hamlets, E14 9SH
Ernest-Brooks International's office in Tower Hamlets, at The South Quay Building, is rated 4.7 out of 5 across 604 reviews on three platforms, including 311 Google reviews rated 4.8.
311
Reviews on Google
This office
60
Reviews on Facebook
Business-wide
233
Reviews on Trustpilot
Business-wide
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleI was pleased with the quality of service, I had received from Ernest-Brooks International. Highly professional and caring managers. Very responsive and accessible. They have a wide range of properties to let in central locations even in specific niche segments. I recommend them highly. In particular it was pleasure to deal with Jason Jung and Ramesh Puvaneswaran.
5/5
GoogleWe used Ernest-Brooks to find our new flat in London, had fantastic support throughout the whole process. Thanks to our agent Victor, we found our new place that suits our needs. He assisted us through the entire process from searching the home to handing out the keys for our flat. Very friendly and professional! Highly recommend :D
5/5
GoogleMaciej (Maj) at Ernest-Brooks is by far the best agent we have worked with in London. He understood our specific needs, cared about our time and was very good at keeping us informed through out the process. The entire process could not have been smoother and we will surely use him for the next time we have real estate needs.
5/5
TrustpilotThis agent is very responsive and able…
This agent is very responsive and able to help with urgent queries in time.
5/5
FacebookOne of the best agents I've dealt with in London, fluent process and efficient in finding a suitable place, kind yet straight to the point, moved into a great apartment last week that fits our needs. Continued relationship with Property Management (Ramesh & Gabby) thanks for all the help during these strange times!
5/5
GoogleGreat estate agents providing reassurnace and quality service every step of the way. Over the course of the sale of my property which became challenging at points Kieran and Elliot proved time and time again to be the best local agent in the area. Me and my partner will be definitely recommending Ernest - Brooks in the future.
5/5
GoogleMy agent was called Oliver and was such an amazing person! Very professional and patient to all the thousand questions I had. I am definitely a happy client and super recommend getting in touch with them if you are looking at buying a place.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotThey are absolutely professional and…
They are absolutely professional and really keen to help you along the way. I was more than satisfied with the brilliant service they provided and could recommend Ernest-Brooks to anyone who is looking to rent or buy a property.
5/5
FacebookWe worked with Ernest-Brooks International, were really good and easy to cooperate with. Definitely recommend them to anyone looking for a real estate agent. who was really good and easy to cooperate with. Definitely recommend him to anyone looking for a real estate agent.
5/5
FacebookWe worked with Ernest-Brooks International, were really good and easy to cooperate with. Definitely recommend them to anyone looking for a real estate agent. who was really good and easy to cooperate with. Definitely recommend him to anyone looking for a real estate agent.
4/5
TrustpilotGood overall
The experience with Ernest Brooks was good overall. Maglin who helped with my move was exceptional and helped me through the moving process. I have given 4 stars because of the very poor recommendation of Taylor Rose solicitors who were absolutely dreadful.
5/5
TrustpilotI had the opportunity to secure a place…
I had the opportunity to secure a place with my contact agent as Yujins. He was extremely helpful!! Such a problem solver. He tried his to make sure I got what I wanted and proffered solutions when necessary.
5/5
GoogleErnest Brooks gave me an extremely positive experience. Phoebe delivered such a professional service and provided me with all the information i needed. From start to finish Phoebe's responsiveness was memorable and I would highly recommend her to any future clients.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGabriela Bowman has supported me with my properties for almost a year now and she has always been super reliable and super effective in resolving all issues, property or tenant related, with the same professionalism and always economically. Cannot recommend her enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
TrustpilotEdward - Ernest-Brooks
Edward helped me with the purchase of my property. He actually recommended the place based on my budget and requirements, booked the viewings, helped negotiate the sale price and even helped with the smaller details that I wasn't sure about answering all of my questions. Would highly recommend.
5/5
TrustpilotIt is great working with maglin from…
It is great working with maglin from price offer till the completion process. She has been very attentive, prompt in reply and make the whole process a very pleasant experience. Thank you for finding this good flat.
5/5
TrustpilotClaudia Popaj got us a dream…
Claudia Popaj got us a dream appartment, and went above and beyond in the negotiations to get us an truly unbelievable discount. Not to mentionned she was fully available, to get us the offer during the week-end!I highly recommend her and Ernest-Brooks.
5/5
TrustpilotIt’s been a pleasure working with…
It’s been a pleasure working with Michael. He guided us very well through the process, was very responsive and delivered despite the limited time available. I would be very happy to work with him and the firm in future
5/5
TrustpilotVery Good Experience
Very good experience i have had working with a realtor. They did everything they could to make it easy for us. They respond to phone calls and email timely and were extremely helpful and pleasant to work with. I would definitely hire them again.
5/5
TrustpilotGood Management
From start to end the team looked after the process carefully throughout the tenancy.
5/5
GoogleThe service I received from Ernest Brooks can be described as nothing less than perfection. Jason had a very professional demeanour and left out no detail when showing us around the property. We had no issues with renting and were incredibly happy to secure such a fantastic place. Thanks again!
5/5
GoogleWe asked Ernest-Brooks to let out a property for us. They helped us let out the property very quickly and efficiently. Notably, Sarah Barry who has great communication skills and a great work ethic, answering my messages late in the evening..
5/5
GoogleWe have had a very good experience working with Oliver Gates, an extremely professional, helpful and responsive agent. He fully understood what we are looking for in a property and has been fully supporting our search from day one. Highly recommend!
5/5
GoogleGreat service from Bailey. We actually ended up not renting with this agency, however, the whole experience was very pleasant. Largely due to Bailey's timely communication (even outside his office hours) & politeness.
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