Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFlawless and professional service
Flawless and professional service from start to finish. Our contact persons were Yugin, Joanna and Gabriela who were always there to guide us and answer our endless question. Big thanks to them and would recommend Ernest Brooks to anyone looking to rent in London.
Ashwin · 29 September 2020
★★★★★ 5/5
GoogleMaciej at Ernest brooks was fantastic finding a property which met my very specific needs. Always kept me up to date and provided a friendly and professional service. Recommended for anyone who is looking for properties to rentPositiveProfessionalism
Tahir · 25 October 2021
★★★★★ 5/5
GoogleJack Wylie and Elliot Rainbow worked tirelessly over Christmas and New Year's to help us move our deal along to make sure we could get the flat of our dreams within a tight timeline set by the vendor. Very professional service throughout!
Sybil · 25 October 2020
★★★★★ 5/5
GoogleFound the most ideal flat for us through Ernest Brooks with the great help from John Chung. We really appreciate John’s effort in helping us finding a perfect flat that does not only suit our preference on paper, but also in reality. Highly recommend him
Kalinda · 26 October 2019
★★★★★ 5/5
GoogleWe want to thank Mr. Jack Wylie for helping us to sell our flat .
He is very friendly, helpful, diligent and patient. We are very happy with his service.
We would highly recommend him to
anyone who is looking for a good estate agent.
One · 26 October 2019
★★★★★ 5/5
GoogleYemi delivered a great service with clear instructions very pleased with the service
Ann · 13 January 2024
★★★★★ 5/5
GoogleI have been dealing with Craig Kelly from Ernest Brooks. he was brilliant start to finish and would recommend him to both friends and professionals without hesitation. He is a true asset to your company
well done and thank you!
Jonathan · 25 October 2020
★★★★★ 5/5
GoogleI recently move into royal wharf with the help of Jason. He helped explain the area, and himself along with Victor have managed to help me rent for the first time in england. They were really nice and helped move me in quickly.
Severin · 26 October 2019
★★★★★ 5/5
GoogleWe have recently rented an apartment managed by Ernest-Brooks and are very pleased with the service we received. Specifically, Radyah and Gabriela have been professional and responsive to all our requests and queries.PositiveResponsiveness, Professionalism
Stephanie · 25 October 2021
★★★★★ 5/5
GoogleI had a few viewings with Olivia from Ernest-Brooks and she was really professional, respectful and we'll informed about the properties. It was very easy to communicate with Olivia and I'd highly recommend them.
R · 25 October 2021
★★★★★ 5/5
TrustpilotHappy deal with Claudia
Happy deal with ClaudiaThank you to Claudia for her expertise on finding a new flat. She has been patient and recommend good area for my flat.
Alice · 24 October 2022
★★★★★ 5/5
GoogleJack Wylie from Ernest Brooks went above and beyond in his role in helping me search for properties. I found him very welcoming and professional - he is a credit to the company. I will definitely be using Jack for future property searches.
David · 26 October 2018
★★★★★ 5/5
GoogleMy main point of contact has been Gabriela Bowman, my experience so far has been very positive, proactive responses to matters with my property, I’m glad I can trust her decisions.PositiveResponsiveness, Professionalism, Value
Vishnu · 25 October 2021
★★★★★ 5/5
TrustpilotExcellent experience with Patrick backos
I have had a great experience working with Patrick backos, my realtor. Very professional, detailed and was relentless in getting the deal through. Very quick in responding to my messages as well.
Frisher · 17 December 2021
★★★★★ 5/5
Trustpilot100% recommend to other
The agent who help us is Mr. Craig Kelly, he is a very professional, helpful and responsive agent. He patiently advise us during the negotiation and he response quickly. 100% recommend to other.
Charlie · 16 September 2021
★★★★★ 5/5
TrustpilotAmazing experience with Ernst and…
Amazing experience with Ernst and Brooks. Jason and Michael have proven to be extremely professional and reliable during our viewings and move-in process & are both a pleasure to work with. Highly recommend their service
Emma · 18 February 2021
★★★★★ 5/5
FacebookThey were extremely professional with managing the sales of my property, never promised something they could not achieve and constantly kept me up to date with the sale progress.
Isobel · 21 February 2022
★★★★★ 5/5
TrustpilotJulian always with prompt response
Julian always with prompt response. He provided us lots professional suggestions. Easy to communicate and very polite. Followed up all meeting and documents. Highly recommend.
Stephanie · 23 August 2022
★★★★★ 5/5
FacebookMiss Bowman always responded quickly and professionally to any questions I had. She found me a great tenant for my commercial space; who could ask for more!
Brooks · 24 March 2022
★★★★★ 4/5
TrustpilotProfessional and Friendly…
A very professional and friendly experience with Ms Zhiqi He at Ernest-Brooks. She was instrumental in finding our ideal home in London. Thanx, much appreciated.
Dr · 13 June 2022
★★★★★ 5/5
TrustpilotClaudia Popaj delivered
Claudia's persistence allowed us to view and make an offer for a highly sought after property in an amazing location. We really appreciate all her help!
PN · 26 April 2022
★★★★★ 5/5
GoogleWe had some viewings arranged with Craig, he was very professional, found the style we were after and followed up with all the details. Would definitely recommend using his services in the future.
Yasmin · 25 October 2020
★★★★★ 5/5
FacebookI am on my 2nd lease with Ernest Brooks, both times working with Phoebe from the property management team and Gabby they have been great!
Anna · 26 March 2022
★★★★★ 5/5
TrustpilotThank you! Zhiqi
Thank you! Zhiqi He for helping us to buy the Home. The experience of working with Zhiqi He was nice, professional and comfortable.Highly Recommended! Thumbs Up!👍🏼
Victoria · 9 December 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.