Trusted Agent profile · Tower Hamlets

Dexters Wapping reviews in Tower Hamlets

4.3

★★★★★ Great

2,152 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX

Dexters's office in Tower Hamlets, at 123 Wapping High Street, is rated 4.3 out of 5 across 2,152 reviews on two platforms, including 262 Google reviews rated 4.8.

Google logo

4.8 / 5

262

Reviews on Google

This office

Trustpilot logo

1,890

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 27 December 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were amazing at helping me through the whole process of acquiring a property, even though it did not fall through at the end the service provided was excellent. Olivia was brilliant, kind, and understanding of the difficulties I was facing. She was always available as well, and her colleagues were also very helpful. Thanks again 1

Zack · 24 October 2023

Agent replied · 23 October 2024

Dear Zack, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Elizabeth Booker is our property…

Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!

Niall · 17 March 2026

5/5

Trustpilot

Really great experience

Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!

Frederik · 5 March 2024

Agent replied · 27 December 2024

Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great service - Kiera Foster and her team have been…

Kiera Foster and her team have been really helpful in resolving maintenance issues for me, obtaining different quotes to ensure I get the best price. Kiera has been great at providing me the info I need for my new Landlord licence and explaining the changes. Thank you Kiera and team! Best wishes, Jennie Rimmer

Jennie · 8 December 2023

Agent replied · 27 December 2024

Dear Jennie, Thank you for your kind comments regarding Kiera and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I rent my Wapping flat through Dexter's who manage this for me from finding tenants to dealing with maintenance. In particular, I have found Charlotte Rule in the Wapping office really helpful. She's positive, proactive, gives sensible …

Alison · 16 March 2026

Agent replied · 16 April 2026

Dear Alison, Thank you for your kind comments regarding the Wapping team and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma

5/5

Trustpilot

Very good experience

Very helpful stuff especially through our interaction with Joshua Moody

Mr · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely words and for leaving a 5* review. Kind regards, Katie

5/5

Trustpilot

We dealt with Zen from the Battersea…

We dealt with Zen from the Battersea branch when we managed to lock ourselves out of the house (!) the other evening. We called the branch immediately, Zen was the only person left in the office and was just about to leave for the day, but she kindly stayed and waited for us to get there so we could pick up a spare set of keys. We were so grateful! Thank you - Highly recommended!

Olivia · 11 November 2021

Agent replied · 27 December 2024

Dear Olivia, thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Great Experience as a landlord

We have worked with Claire Gallagher-Doherty at Dexter's to let our properties for many years. Things are run smoothly, rents paid on time and they have found good, solid tenants that stay for long leases. The tenants seem happy and well looked after as well as the properties. Appreciate you and the team very much.

PF · 8 November 2023

Agent replied · 27 December 2024

Dear PF, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Jess Lynagh , keep up the good work

Hithis is the time of the year , when we got report about the tenants and property status ,I must say, worry not , Jess Lynagh took care of it , with good reports , the flat was clean and neat , Jess Lynagh done an excellent jobs.Great work , keep up the good work I think pay raise is one thing to consider ,Regards

Joe · 27 January 2023

Agent replied · 27 December 2024

Dear Joe, Thank you for your kind comments regarding Jess and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

This is a personal review on behalf of Dexter’s Wapping, Jami & Jason. Successfully completed a purchase with Dexter’s Wapping recently. Had some Mortage issue initially but Dexter’s put me through to a recommended mortgage broker whom had a mortgage offer on the table for me within 2 weeks. As you can imagine buying a property can be extremely stressful experience, having said that Jami & Jason worked exceptionally hard to make this experience as less stressful as possible for me. I would highly recommend Dexter’s for any property related matters, negotiations was professional, I was kept informed at all times and a very quick turnaround.

N · 24 October 2020

Agent replied · 23 October 2024

Dear Naeem, Having read your review, we would like thank you for your feedback about our Wapping Office. Our service levels are very important to us, and recognition for the team’s hard work is really appreciated. I would like to wish you all the best and we would be delighted to be of assistance again to you in the future. Kind Regards, Hayley Marner Customer Relations Team

5/5

Google

Great agent, people are extremely helpful. Especially during these difficult times, would like to really appreciate the support Robert at Dexters in Wapping, has given us when we were struggling to get settled into a new apartment. He really didn't have to do it, but we had no help from our Landlord and Robert made sure everything went on well and constantly kept in touch. It's really great to have such people support you during these difficult times. Thank you!

Aishwarya · 24 October 2020

Agent replied · 23 October 2024

Dear Aishwarya, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

I had the best experience and more professional attention with Dexters in Wapping specially with Joe Hogg. He was very flexible with viewings and always help me in my requirements for my house search. Joe was fantastic at managing my interests and securing the rent and a completion date that was convenient to me. I would absolutely recommend Joe and Dexters if you are looking for a flat honestly nothing compare this guys with my past experiences with others agents.

Alberto · 24 October 2020

Agent replied · 23 October 2024

Dear Alberto, We are delighted that you took the time to leave such a fantastic review which the Wapping team will be delighted to read. Our service levels are really important to us and comments like this make all their hard work all the more worthwhile. Kind regards, Hayley Marner Customer Relations Team

5/5

Google

I have to give William Gladstone-New at Dexters in Wapping a lot of credit on managing the recent sale of my flat. It's a difficult market to begin with yet he managed to get a large number of viewings that eventually resulted in an offer - when I say eventually, it only took a couple of months, which in this climate I thought was impressive. The buyer and I had some non standard negotiations to overcome and William was fantastic at managing my best interests and securing the sale and a completion date that was agreeable to me. I would absolutely recommend William and Dexters if you are looking to sell -- he was professional throughout the entire process. Thank you!

Jillian · 24 October 2020

Agent replied · 23 October 2024

Dear Jillian, We are delighted to read that we have achieved our aim of delivering a five star service and I’d like to thank you for taking the time and trouble to provide us with such positive feedback. Kind Regards Hayley Marner Customer Relations Team

5/5

Google

After having our flat on the Market for nearly 2 years with very little viewings, we switched to Dexter’s due to a recommendation. Jason, Hollie and Will were excellent to deal with and they had viewings booked up pretty much non stop. It only took a week or 2 for our first offer and finally agreed on a sale with our third offer not long after. They’ve also been excellent with the after care and following things up whilst it was all in the hands of the solicitors, which was really helpful as we don’t live in the country. Couldn’t recommend them enough.

Grant · 24 October 2020

Agent replied · 23 October 2024

Dear Grant, I am writing to say thank you for your kind comments about the service you received from our Wapping Office. We really appreciate you taking the time to post this review as feedback is very important to us. I would like to wish you all the best and would of course be delighted if we can be of assistance to you again in the future. Kind regards, Hayley Marner Customer Relations Team

5/5

Trustpilot

We want to the thank dexters agent…

We want to the thank dexters agent Jimmy dhingra and Charmaine for helping us finding the best property in short time span. Both of them very helpful and answer your all queries regarding the property.. Thank you so much Jimmy Dhingra and Charmaine

AMIT · 2 July 2024

Agent replied · 27 December 2024

Dear Amit, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Google

Frankie was brilliant and helped us greatly with the daunting task of finding a great flat in our price range as they were very quickly snapped up by other renters. He kept us in the loop with what was available and helped us with everything we needed. I will be definitely be going to Dexters if we are looking for a place to rent in the future.

Naomi · 24 October 2022

Agent replied · 23 October 2024

Dear Naomi, Thank you for your lovely words and for leaving a 5* review. We are thrilled that your experience with us couldn’t have been any better and the team in our Wapping office will be so pleased to read this. We hope that we can assist you in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Graziana & Angelo were super helpful!

We’ve been dealing with Angelo since a few months, who was very helpful in solving some issues and major repairs in our house. Recently, we’ve also dealt with Graziana, who was very quick to solve our issues at the start of our contract renewal. Graziana’s communication was great, over the phone and via email.

Charo · 14 November 2023

Agent replied · 27 December 2024

Dear Charo, Thank you for taking the time to leave a lovely review regarding Graziana and Angelo. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Emily supported me throughout the entire process of renting my new house, and I’m incredibly grateful for her help. She was wonderful to work with - very responsive and she made the whole process smooth and stress-free.

Lucía · 16 March 2026

Agent replied · 16 April 2026

Dear Lucía, Thank you for leaving a 5 star Google review. We look forward to seeing you again in one of our offices. Kind regards, Asma

5/5

Trustpilot

Wapping Office

Natasha (Wapping Office) has helped me with the lease of my residential property for over 6 years. She is very proactive and professional. I have always trusted her advice over the last 6 years. Natasha and her team have provided me with excellent tenants and I know my property is in great hands with her.

Enxsjp · 20 October 2023

Agent replied · 27 December 2024

Dear Enxsip, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

4/5

Trustpilot

Property faults/repairs

Keep me posted and up to date with all areas of myProperty and any problems that the tenants report, these are then taken care of by the appropriate maintenance contacts.Donna is always very friendly but polite and efficient I have had a few areas for concern this week but are all in hand.

Karen · 5 December 2023

Agent replied · 27 December 2024

Dear Karen, It’s great to hear that you have had a brilliant experience with us. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Thanks to Property Management Service…

Thanks to Property Management Service by Dexters and special to Monika.She is very helpful, always on phone with us and ready to help us, with professionalism. She is very nice and helpful.Thank you Monika for everything you do for us.I really appreciate your hard work.

Cristinel · 16 May 2024

Agent replied · 27 December 2024

Dear Cristinel, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Bailey Gibson is helpful

Bailey Gibson is helpful, smooth process, no issues

Spatel · 19 June 2026

5/5

Google

My experience with Dexters was incredible as my agent Olivia went above and beyond to help me find a great apartment! She was extremely responsive and reassuring throughout the entire process. I highly recommend Dexters and in particular Olivia!

Eleanor · 24 August 2024

Agent replied · 23 October 2024

Dear Eleanor, Thank you for your kind comments regarding Olivia and your 5* review. We are grateful that you have taken the time to leave a review and wish you all the best. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Wapping

How many reviews does Dexters Wapping have?

Dexters's Tower Hamlets office has 2,152 reviews across two platforms: 262 on Google, 1,890 on Trustpilot (across the whole business).

What is Dexters Wapping's rating?

Dexters Wapping is rated 4.3 out of 5 across all 2,152 reviews, and 4.8 out of 5 on Google from 262 reviews.

Where is Dexters's Tower Hamlets office?

Dexters Wapping, 123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX.

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