Trusted Agent profile · Tower Hamlets

Dexters Wapping reviews in Tower Hamlets

4.3

★★★★★ Great

2,115 reviews across 2 platforms

123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX

Dexters's office in Tower Hamlets, at 123 Wapping High Street, is rated 4.3 out of 5 across 2,115 reviews on two platforms, including 262 Google reviews rated 4.8.

Google logo

4.8 / 5

262

Reviews on Google

This office

Trustpilot logo

1,853

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Google

Dexters Wapping is a great estate agent to be dealing with. From our first viewing to signing the tenency agreement, they looked after us all the way. Especially, Nathan did everything to make our life easier and supported us every step from setting up viewings to moving to our new home. After having moved, we feel that we are still being looked after as Dexters Property Management Team is helpfull and efficient. Big thank you to Nathan and Dexters Wapping.PositiveResponsiveness, Quality, Professionalism, Value

Laura · 24 October 2021

Agent replied · 23 October 2024

Dear Laura, Thank you so much for the fantastic feedback, the team at Wapping are delighted that you have taken the time to submit this to us. Feedback is really appreciated by the teams as it makes all the hard work they put in all the more worthwhile. Many thanks again. Kind Regards Evie Fisher Customer Relations Team

5/5

Google

Totally impressed with the recent sale of my property through Dexters in Wapping! From the very outset when I was introduced to the Director Jason Taylor, who was quick to attend my property, give me a market valuation, explain the sales process and what service to expect from Dexters should I choose them as my sales agents. There was no hard sale, but instead a dialog to ask questions and raise any concerns I had, which were quickly eased. Once I had agreed to sell my property with Dexters, Jason put me in contact with my Senior Sales Consultant Hollie Pittey, who has been absolutely fantastic throughout the entire process. Communication and viewings were quickly managed by Hollie, with constant updates and feedback from potential buyers. Once I had received and negotiated a sale price for my property. Both Hollie and Jason kept in direct contact with both me and my solicitor throughout. Selling a property during the COVID-19 pandemic I thought wouldn’t be an easy process, but Dexters made it quick and straightforward. I would recommend Dexters in Wapping without hesitation. Thank you to both Jason and Hollie for your support throughout the entire sales process.PositiveResponsiveness, Quality, Professionalism, Value

Lee · 24 October 2021

Agent replied · 23 October 2024

Dear Lee, we are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely review. We would like to wish you all the best and if we can assist you or any of your friends or family in the future please do get in contact. Kind regards Louise Smith Customer Relations Team

5/5

Google

I had the pleasure of doing business with Dexters Wapping after failing to sell my parent's property through another agent. If you are planning on buying or selling in the area, I cannot recommend Dexters enough... Every step of the way they have been professional, responsive and understood our individual needs. Our sale took over a year, no fault of Dexters, we had the pandemic and lockdown to deal with but also solicitors that were struggling with work from home challenges to mention. Big shout out to Jason, who provided excellent customer service and care, William for being understanding of our needs and pushing the sense of urgency and also Holly, who often was a point of contact and always made each call a positive happy encounter. Thank you team! Keep up the good work. For those considering other agents, try Dexters first. You won't be disappointed. The Rahman family.

Wahid · 24 October 2021

Agent replied · 23 October 2024

Dear Wahidur, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our Wapping Office. Thank you for using our services and of course we would be delighted if we can be of assistance to you again in the future. Kind regards, Evie Fisher Customer Relations Team

5/5

Google

Dexters were incredibly helpful in the sale of my flat in Wapping. Throughout the process the communication was great and were proactive in their approach ensuring we were kept in the loop the whole time. They were particularly helpful during the final weeks when a few issues had arisen and definitely went above and beyond to ensure the sale went through before the stamp duty holiday! A special thanks to Jason and in particular Hollie, who without their committed support I’m not sure we would have achieved the positive result. Would recommend Dexters to anyone looking to sell their property in the area!PositiveResponsiveness, Quality, Professionalism, Value

Jade · 24 October 2021

Agent replied · 23 October 2024

Dear Jade, I was delighted to read the comments in relation to our Wapping office and will ensure that these are passed on to the team. Our teams work very hard on behalf of our clients and customers and it makes it all the more rewarding when we receive a great review. Many thanks again. Kind Regards, Evie Fisher Customer Relations Team

4/5

Trustpilot

We recently moved into our apartment

We recently moved into our apartment. Unfortunately the apartment had issues but the maintenance team were fantastic. I really appreciate how Petros helped me resolved every issue, he walked me through it and checked that everything was completed. The Dexter’s management team are so supportive and helpful. Issues were quickly resolved.

Odessa · 10 May 2024

Agent replied · 27 December 2024

Dear Odessa, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Great experience working with Naiomi Auguste

I have great experience working with Naiomi Auguste as my property manager. She is always quick to respond, efficient in dealing with any issues and makes sure things get done. Communication is clear and professional, and it’s reassuring to know that any concerns are handled promptly. I would highly recommend her to anyone looking for a reliable and proactive property manager.

BCS · 24 June 2026

5/5

Trustpilot

Excellent communications

Donalina has been instrumental in keeping me updated with an issue I reported around a water leak in a flat above mine. She always called me and for me that’s the best thing about her. So many times I engage with agents who say they’ll call back and it never happens. Not the case with Donalina. Very good 👍🏽.

Tita · 18 November 2023

Agent replied · 27 December 2024

Dear Tita, Thank you for taking the time to leave a lovely review regarding Donalina. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Wapping office colleagues are very professional. I have been renting my place with this office for couple of years. ‌Natasha is my first property manager, she is very professional and explaining different procedures very patiently. Her efficient communications help a lot as our landlord is based abroad. James is also very helpful when we had unexpected changes. Very professional team.

Di · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of assistance in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Great place and many thanks to Iara.

Hans · 23 November 2025

Agent replied · 23 December 2025

Dear Hans, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5 star review. Kind regards, Asma

5/5

Trustpilot

Excellent and professional

This is the first time I’ve let a property and I’ve found the islington branch to be excellent .. I’ve dealt with Adam king and Jude hill and they both been great ( being new to this I’ve had lots of questions and they both been on hand to answer all my queries immediately !!) they rented my property within days of me instructing them which is fantastic .. excellent and professional service would happily recommend them .

Mr · 19 December 2021

Agent replied · 27 December 2024

Dear Mr Lancaster, thank you for taking the time to leave a 5* review for the team in our Islington office. I will ensure your lovely comments are passed onto the team. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Highly recommended and great service! (:

We've just moved to a property managed by Dexters, and we are extremely satisfied with the service we received until now. Our property manager Neil Plitis was and is very quick to resolve any issues we have and provide us with the right solutions.

NBC · 23 August 2024

Agent replied · 27 December 2024

Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

1/5

Trustpilot

Dexters - tenants beware

A friend has been waiting three weeks for central heating to be restored. His wife is nursing a four month old in a freezing flat. There is mould growing in the flat and the baby has developed a cough. Subcontractors and Dexters are unable to establish a timeframe to get adequate heating working again. Snow is forecast…..

Liz · 27 November 2023

Agent replied · 27 December 2024

Dear Liz, I am sorry to read your 1* review comments. Thank you for providing further information to us. I have passed your comments to our Area Director as we are keen to discuss this further. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

I sold my house via Dexters in Wapping and was very pleased with the professionalism of Hollie, the senior sales consultant assigned to the property. Hollie was always polite and timely in her communication and was a pleasure to work with. Nothing was ever a bother or a hassle, and she was bright and thoughtful throughout the process. I would certainly be comfortable working with Hollie again, and I wish her well for the future.PositiveResponsiveness, Quality, Professionalism, Value

Daniel · 24 October 2021

Agent replied · 23 October 2024

Dear Daniel, Thank you for taking the time in providing such lovely comments about Hollie in our Wapping office. The team always work extremely hard to ensure we deliver a five star service, and will be thrilled to read your kind comments. Kind Regards, Lily Tandy Customer Relations Team

5/5

Trustpilot

Great service from property managers

Dexters manages the apartment I rent in Lower Holloway, they are very supportive and quick whenever we signal an issue in the property. During the last visit, their Senior Property Manager Petros Giorganios went above and beyond in showing us how to better use and maintain the heating system, on top of being very kind and courteous.

Davide · 24 November 2023

Agent replied · 27 December 2024

Dear Davide, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Anna, Stacie and Nitesh have been brilliant

Anna Harrison and Stacie White have been exceptional at handling fixes and questions to our rental as soon as we moved in. Their support for us has been nothing short of extraordinary.

Sanga · 20 May 2026

Agent replied · 28 May 2026

Thank you for the 5* Review and for taking the time to share your feedback. Our priority is to offer the best service for our customers and we are glad we have met that. Kind regards, Asma

1/5

Trustpilot

Worst estate agency

Worst estate agency, was a nightmare living in 121A Darwin Road. No sound proof, creaky floors, history of neighbours fighting bcoz of it. Being let out inspite of all this. Property Manager never replies back to emails. No action taken even after 9 months. Boiler was broken from almost a month and lived without heating or hot water. Finally gave up and moved out. Not a word of apology from them, they are chasing now regarding contract.

Sunil · 13 December 2021

Agent replied · 27 December 2024

Dear Sunil, We appreciate and understand your concerns and we are sorry that your experience wasn’t as expected. If you’re open to discussing further please do email us on customerrelations@dexters.co.uk and we would be happy to look into this further. Kind regards Asma Chughtai Customer Relations Team

5/5

Trustpilot

Petros was outstanding in customer…

Petros was outstanding in customer care, I email or call him for any issue with regards to my apartment, and he would always handle it with best care. I would say agents like Petros are an asset to the Dexter. I wish Petros good luck in all future endeavours.

Mr · 3 May 2024

Agent replied · 27 December 2024

Dear Seniya, Thank you for your lovely words and for leaving a 5* review. Kind regards, Asma, Customer Relations Team

4/5

Trustpilot

Suzi Littler was very polite on the…

Suzi Littler was very polite on the phone, she was well informed about the situation in question and was clear about the way forward.

Laura · 16 March 2026

5/5

Trustpilot

Excellent sales progression

Have recently been involved in a transaction with Dexters where Alistair Maclean was instrumental in ironing out the issues required to move the transaction forward to exchange. His input and diligence was extremely beneficial to the transaction, so i'd have no hesitation in recommending Alistair and would welcome his involvement in future.

Christopher · 15 February 2024

Agent replied · 27 December 2024

Dear Christopher, Thank you for your review. We take on board all feedback and appreciate you taking the time to do so. Kind regards, Asma, Customer Relations Team

5/5

Trustpilot

Thanks Natasha & Dexters!

We've had a fantastic time staying at a property managed by Natasha over the last three years. Natasha and her team are always available, and any issues with the property are always promptly resolved. We can only recommend Natasha, as we know how much difference an attentive and competent property agent like Natasha makes! Alen & Margherita

AM · 24 October 2023

Agent replied · 27 December 2024

Dear Alen and Margherita, Thank you for taking the time to leave a lovely review regarding Natasha. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Joe Read was quick in response and…

Joe Read was quick in response and clear in the market response to evolving higher rental demands due to higher interest base rates. He was knowledgeable and very pleasant to talk to and gave me the assurance that I have put tenant finding in competent hands when my wish for professional corporate employees were adhered to. Thank you, Joe.Susie Heupel

Susie · 9 August 2023

Agent replied · 27 December 2024

Dear Susie, We really appreciate you taking the time to leave such lovely comments about Joe. They will be so pleased to read your 5 star review. Please do not hesitate to contact the team in the future. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Google

Dexters were amazing at helping me through the whole process of acquiring a property, even though it did not fall through at the end the service provided was excellent. Olivia was brilliant, kind, and understanding of the difficulties I was facing. She was always available as well, and her colleagues were also very helpful. Thanks again 1

Zack · 24 October 2023

Agent replied · 23 October 2024

Dear Zack, It’s great to hear that you have had a brilliant experience with our Wapping office. Reviews are really important to us and your feedback helps us ensure we are delivering the best service. Kind regards, Asma Chughtai, Customer Relations Team

5/5

Trustpilot

Elizabeth Booker is our property…

Elizabeth Booker is our property manager and she is just great. She is attentive, conscientious and thorough, hugely helpful and approachable. Great job!

Niall · 17 March 2026

5/5

Trustpilot

Really great experience

Really great experience. When we asked for approval to upgrade some kitchen appliances, our account manager Neil went out of his way to talk to the landlord, not only obtaining approval but also a split cost agreement and managing to find the same appliances at a cheaper discounted price. Thanks!

Frederik · 5 March 2024

Agent replied · 27 December 2024

Dear Frederik, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma, Customer Relations Team

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Dexters's Google reviews

Questions about Dexters Wapping

How many reviews does Dexters Wapping have?

Dexters's Tower Hamlets office has 2,115 reviews across two platforms: 262 on Google, 1,853 on Trustpilot (across the whole business).

What is Dexters Wapping's rating?

Dexters Wapping is rated 4.3 out of 5 across all 2,115 reviews, and 4.8 out of 5 on Google from 262 reviews.

Where is Dexters's Tower Hamlets office?

Dexters Wapping, 123 Wapping High Street, London, E1W 3NX, Tower Hamlets, E1W 3NX.

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