Trusted Agent profile Β· Tower Hamlets

Chestertons Canary Wharf reviews in Tower Hamlets

4.5

β˜…β˜…β˜…β˜…β˜… Excellent

2,661 reviews across 2 platforms

Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE

Part of Chestertons, see every office.

Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,661 reviews on two platforms, including 478 Google reviews rated 4.4.

Google logo

4.4 / 5

478

Reviews on Google

This office

Trustpilot logo

2,183

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.

5/5

Trustpilot

Andreas Papazacharia helped me with a…

Andreas Papazacharia helped me with a property around Canary Wharf. He was very professional, supportive, reliable, responsive and has updated me all the time. I recommend him and Chestertons.

Bianca Β· 16 August 2023

Agent replied Β· 23 October 2024

Thank you for your review Bianca, we're happy to read that Andreas assisted you throughout the process! Should you need any help in the future, please feel free to get back in touch with us. Best wishes!

5/5

Trustpilot

Efficient service

Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.

Gareth Β· 31 October 2023

Agent replied Β· 23 October 2024

Thanks Gareth!

5/5

Trustpilot

good service for apartment 17

Overall good, also thanks for Xiaoyi's support on sorting out the bill issues

Yanghe Β· 22 July 2024

Agent replied Β· 23 October 2024

Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.

5/5

Trustpilot

Suzan Salih Feedback

Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q

WQ Β· 20 April 2024

Agent replied Β· 7 February 2025

Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Google

Abigail & Arsida helped secure a good tenant and provided exceptional service with constant updates. Would highly recommend Chestertons. Thank you so much for your help.

Neeraj Β· 25 October 2023

Agent replied Β· 24 October 2024

Hi Neeraj, It's fantastic to hear how Abigail and Arsida were able to provide an exceptional service! Thank you for taking the time to leave this review, and please do get in touch if there's anything else we can support you with.

5/5

Google

Thanks for helping us into our new tenancy, and especial thanks to Tameem for being a Dream 😊 …

Jon Β· 8 February 2023

5/5

Google

If are looking for a property around canary wharf you should try Chestertons. Thanks to Kerl for his assistance...

S Β· 8 February 2023

5/5

Trustpilot

Smooth and clear process

Smooth and clear process. Suzan Salih in particular was really helpful :)

Sophie Β· 2 August 2024

Agent replied Β· 23 October 2024

Thank you for sharing Sophie! We're so pleased to hear this.

5/5

Trustpilot

Tenancy renewal

Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward πŸ‘

Azhar Β· 12 February 2024

Agent replied Β· 23 October 2024

Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!

5/5

Trustpilot

Tamara Price from Chestertons South…

Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!

Connor Β· 3 September 2021

Agent replied Β· 23 October 2024

Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.

5/5

Google

We've leased shorthold tenancies with Chesterton's for a few years and they have always been diligent and professional. We're very grateful for the work of Betsy to find us new tenants in a difficult rental market.

Mike Β· 4 December 2024

5/5

Trustpilot

Very adaptable and professional

Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.

Alvaro Β· 14 November 2022

Agent replied Β· 23 October 2024

Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!

5/5

Trustpilot

Chestertons South West Lettings, Jasmine

Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.

Victoria Β· 16 February 2022

Agent replied Β· 23 October 2024

Thank you for the 5 stars!

5/5

Trustpilot

I had a great experience with Amanda…

I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!

Angus Β· 21 June 2024

Agent replied Β· 23 October 2024

Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.

5/5

Google

Andreas at Chestertons was a fantastic agent for me. Really responsive and pragmatic in helping me to resolve the typical bumps along the road to selling my flat. In a tough market Chestertons managed to find a buyer and steer the process through to completion, for which I am very grateful. I thoroughly recommend using them.

Rob Β· 29 November 2023

5/5

Trustpilot

A Very Happy Landlord

Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.

John Β· 18 August 2021

5/5

Trustpilot

Sumyee the best negotiator I’ve ever met

Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.

μ•ˆμ„Έν™˜ Β· 15 December 2022

Agent replied Β· 23 October 2024

Hi μ•ˆμ„Έν™˜, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!

5/5

Trustpilot

I have been using Chestertons for a…

I have been using Chestertons for a number of years now and I am extremely pleased with the service that they offer. They are extremely professional and very informative. I would highly recommend them to anyone who is looking to rent or equally buy. Ruth Mandeville

Ruth Β· 12 August 2021

Agent replied Β· 23 October 2024

Thank you for the wonderful review

5/5

Google

We just moved into our new home, with the help of chasterton, and especially with the Help of Betsy. She was very helpful and did everything for us to do all the requirements on times. Highly recommend!

Valentin Β· 10 November 2024

5/5

Trustpilot

Very helpful and professional service.

ITG Β· 6 November 2024

Agent replied Β· 25 December 2024

Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!

5/5

Trustpilot

Excellent support and process for renting

Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.

Flores Β· 2 August 2023

Agent replied Β· 7 February 2025

Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.

5/5

Trustpilot

All done on time in professional and…

All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.

Ramola Β· 4 December 2023

Agent replied Β· 6 February 2025

Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.

5/5

Trustpilot

Great ,fast and effective communication…

Great ,fast and effective communication with Dawn

Liliana Β· 3 October 2024

Agent replied Β· 23 October 2024

Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.

5/5

Trustpilot

Preya Nair and Chestertons

Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.

Alessandro Β· 26 April 2024

Agent replied Β· 23 October 2024

Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.

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