Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
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5/5
TrustpilotAndreas Papazacharia helped me with aβ¦
Andreas Papazacharia helped me with a property around Canary Wharf. He was very professional, supportive, reliable, responsive and has updated me all the time. I recommend him and Chestertons.
Bianca Β· 16 August 2023
Agent replied Β· 23 October 2024
Thank you for your review Bianca, we're happy to read that Andreas assisted you throughout the process! Should you need any help in the future, please feel free to get back in touch with us. Best wishes!
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5/5
TrustpilotEfficient service
Ellie Zambakides recently contacted me about a PAT review at my flat. She organised it promptly and without fuss and I now have the report. Excellent.
Gareth Β· 31 October 2023
Agent replied Β· 23 October 2024
Thanks Gareth!
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5/5
Trustpilotgood service for apartment 17
Overall good, also thanks for Xiaoyi's support on sorting out the bill issues
Yanghe Β· 22 July 2024
Agent replied Β· 23 October 2024
Hi Yanghe, thanks for the great review. Should you need any further assistance, we will be happy to help.
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5/5
TrustpilotSuzan Salih Feedback
Suzan Salih always super responsive, excellent customer service and friendly! Keep up the great work. Thank you!Will Q
WQ Β· 20 April 2024
Agent replied Β· 7 February 2025
Dear Will,Thank you for taking the time to inform us of the positive experience you have recently had with our team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
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5/5
GoogleAbigail & Arsida helped secure a good tenant and provided exceptional service with constant updates. Would highly recommend Chestertons. Thank you so much for your help.
Neeraj Β· 25 October 2023
Agent replied Β· 24 October 2024
Hi Neeraj,
It's fantastic to hear how Abigail and Arsida were able to provide an exceptional service! Thank you for taking the time to leave this review, and please do get in touch if there's anything else we can support you with.
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5/5
GoogleThanks for helping us into our new tenancy, and especial thanks to Tameem for being a Dream π β¦
Jon Β· 8 February 2023
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5/5
GoogleIf are looking for a property around canary wharf you should try Chestertons. Thanks to Kerl for his assistance...
S Β· 8 February 2023
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5/5
TrustpilotSmooth and clear process
Smooth and clear process. Suzan Salih in particular was really helpful :)
Sophie Β· 2 August 2024
Agent replied Β· 23 October 2024
Thank you for sharing Sophie! We're so pleased to hear this.
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5/5
TrustpilotTenancy renewal
Pa-Reis McAllister from Chesterton's tenancy renewed our tenancy and liased with the tenant and made the process simple and straightforward π
Azhar Β· 12 February 2024
Agent replied Β· 23 October 2024
Hi Azhar,Thank you for taking the time to write a review. I'm glad you had a great experience with Chestertons and we hope you have a wonderful 2024!
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5/5
TrustpilotTamara Price from Chestertons Southβ¦
Tamara Price from Chestertons South West lettings has gone above and beyond to help us move into our rented flat. She has been extremely diligent and helpful, and guided us through the whole process, keeping us updated every step of the process. Thank you so much!!
Connor Β· 3 September 2021
Agent replied Β· 23 October 2024
Your feedback is highly important to us, and allows potential clients to make a fair judgement when deciding whether to use Chestertons as their agent. Thank you for taking the time to post a review.
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5/5
GoogleWe've leased shorthold tenancies with Chesterton's for a few years and they have always been diligent and professional. We're very grateful for the work of Betsy to find us new tenants in a difficult rental market.
Mike Β· 4 December 2024
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5/5
TrustpilotVery adaptable and professional
Very adaptable and professional service. This could not have happened without Martins. Since day one, he delivered. From waiting for us the first day to deliver the keys late at night, to being always accessible and ready.
Alvaro Β· 14 November 2022
Agent replied Β· 23 October 2024
Thank you so much for your feedback Alvaro, we're delighted to hear Martins was on hand from start to finish. Wishing you all the best in your new home!
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5/5
TrustpilotChestertons South West Lettings, Jasmine
Incredibly positive experience with Chestertons, and specifically Jasmine. Nothing was too much trouble and she was always on hand to help with any issues, no matter what time, even after we had moved in. Prompt replies, excellent communication and very professional and kind.
Victoria Β· 16 February 2022
Agent replied Β· 23 October 2024
Thank you for the 5 stars!
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5/5
TrustpilotI had a great experience with Amandaβ¦
I had a great experience with Amanda Goodman through a tenancy swap. Highly recommend!
Angus Β· 21 June 2024
Agent replied Β· 23 October 2024
Hi Angus, thank you for taking the time to leave a review for Amanda and we're happy to see that everything went smoothly during the tenancy swap. Should you need anything else, please do let us know.
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5/5
GoogleAndreas at Chestertons was a fantastic agent for me. Really responsive and pragmatic in helping me to resolve the typical bumps along the road to selling my flat. In a tough market Chestertons managed to find a buyer and steer the process through to completion, for which I am very grateful. I thoroughly recommend using them.
Rob Β· 29 November 2023
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5/5
TrustpilotA Very Happy Landlord
Jasmine was very constructive, friendly and extremely helpful, especially communicating between us-the landlords, and the prospective tenants. All the details were promptly given and any problems encountered were quickly sorted.
John Β· 18 August 2021
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5/5
TrustpilotSumyee the best negotiator Iβve ever met
Sumyee did an excellent job for our viewing and arranging a contract in this flat. Her full of kindness and considerate attitude made us to relieve and make sure to get this flat as our home.
μμΈν Β· 15 December 2022
Agent replied Β· 23 October 2024
Hi μμΈν, thank you so much for leaving a review, Sumyee will be delighted to hear this! Wishing you all the happiness in your new home and for 2023!
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5/5
TrustpilotI have been using Chestertons for aβ¦
I have been using Chestertons for a number of years now and I am extremely pleased with the service that they offer. They are extremely professional and very informative. I would highly recommend them to anyone who is looking to rent or equally buy. Ruth Mandeville
Ruth Β· 12 August 2021
Agent replied Β· 23 October 2024
Thank you for the wonderful review
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5/5
GoogleWe just moved into our new home, with the help of chasterton, and especially with the Help of Betsy.
She was very helpful and did everything for us to do all the requirements on times. Highly recommend!
Valentin Β· 10 November 2024
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5/5
TrustpilotVery helpful and professional service.
ITG Β· 6 November 2024
Agent replied Β· 25 December 2024
Hi there, thank you for your feedback, we really appreciate it. Should you need any further assistance, please do let us know. Best wishes!
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5/5
TrustpilotExcellent support and process for renting
Suzan and Thomas provided a smooth and easy process for both viewing and signing the lease for a lovely flat, and have maintained excellent communication throughout the process.
Flores Β· 2 August 2023
Agent replied Β· 7 February 2025
Dear Flores,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best.
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5/5
TrustpilotAll done on time in professional andβ¦
All done on time in professional and friendly manner. Hands down the best agency still to deal with, Sharon representing them very well.
Ramola Β· 4 December 2023
Agent replied Β· 6 February 2025
Dear Ramola,Thank you for taking the time to inform us of the positive experience you have had with the James Pendleton team. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for echoing it in your review. Wishing you all the best.
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5/5
TrustpilotGreat ,fast and effective communicationβ¦
Great ,fast and effective communication with Dawn
Liliana Β· 3 October 2024
Agent replied Β· 23 October 2024
Hi Liliana, thank you for the great review. We appreciate the support and wish you all the best.
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5/5
TrustpilotPreya Nair and Chestertons
Preya Nair at Chestertons has always been very friendly and competent. I enjoyed working with her.
Alessandro Β· 26 April 2024
Agent replied Β· 23 October 2024
Hi Alessandro, we really appreciate you taking the time to leave a review for Preya and it's lovely to hear you've enjoyed working with her. Please do let us know if you need anything else.
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