Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI received outstanding service from Chestertons in Canary Wharf. What an incredible bunch of people to work with. A special thank you to Kelly Rees. You are a phenomenal woman and I am forever grateful for your help. Very professional yet great compassion for your clients.PositiveResponsiveness, Quality, Professionalism, Value
Nerinda · 8 February 2021
★★★★★ 5/5
GoogleBetsy and Millie acted as our letting agent .overall a very positive experience.
Sonia · 11 February 2026
★★★★★ 5/5
GoogleOut of all the estate agents that I spoke with, Chestertons was easily the one that made the process the least stressful.
Annie was really kind in keeping me up to date throughout the rent application. I would definitely recommend coming here!PositiveResponsiveness, Quality, Professionalism
Nicola · 9 January 2022
★★★★★ 5/5
TrustpilotIv had the pleasure of working with…
Iv had the pleasure of working with Juliette on several occasions.She is very organised, dedicated and cares not only about the clients but partner agents.Great collaborative skills.
Dean · 19 August 2024
Agent replied · 23 October 2024
HI Dean, thank you for the kind words and great review. Its great to read how organised and dedicated Juliette was. Should you need anything else, we are always here to help.
★★★★★ 5/5
TrustpilotThank you Leusa!
Leusa secured us our dream property in Pimlico and was extremely helpful, friendly and efficient in both the search and confirmation of our flat. 5* and would definitely recommend to a friend!
Cummins · 21 May 2024
Agent replied · 23 October 2024
HI Isabel,Thank you for writing a great review. Its great to hear how helpful Leusa was and we are so glad you found your dream property.We hope you love your new home and wish you all the best.Chestertons
★★★★★ 5/5
GoogleChesterons have been great helping us with letting our property. They've dealt with all our questions. Very professional and polite. I worked mostly with Dan and Abigail and they both went above and beyond, would highly recommend.
Roland · 8 February 2024
Agent replied · 7 February 2025
Hi Roland,
We're so pleased to hear how Dan, Abigail and our team were able to provide such a fantastic service. Thank you for taking the time to leave this review, and please do get in touch if you need any further assistance.
★★★★★ 4/5
GoogleThey are a nice team to work with. The staff are supportive and approachable. Ryan is a pleasure to work with.
Hi · 8 February 2024
★★★★★ 5/5
TrustpilotExcellent
Excellent service throughout. Sarah and the team were very good. 100% recommend to use.
Ab · 20 August 2021
Agent replied · 23 October 2024
Your feedback is highly valuable to us! Thank you for taking the time to post a review.
★★★★★ 5/5
TrustpilotAs a Landlord of multiple properties I…
As a Landlord of multiple properties I have been so impressed with the service received by Chestertons I decided to sign an exclusive deal with them to let all my properties, Joe Nathan at the Maida Vale branch has provided an exceptional service, he always seems to be available and goes the extra mile to get things done.
Russell · 6 April 2022
Agent replied · 23 October 2024
Thanks for your review Russel! We are pleased to hear of your experience with Chestertons.
★★★★★ 5/5
TrustpilotMillie Brandon was very helpful
Millie Brandon was very helpful, great knowledge.
Its · 19 August 2022
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
TrustpilotGood Letting Agents
Amongst Letting Agents, this is one of the best.We have tried a few now and Chestertons is definitely one of the good ones and we prefer them to others.
Sam · 8 July 2024
Agent replied · 23 October 2024
Hi Sam,Thank you for taking the time to write a great review. We are so glad to be a preferred choice of yours.We appreciate the support and should you require any assistance we will be happy to help.Best wishesChestertons
★★★★★ 1/5
TrustpilotWorst estate agents ever used
I am writing this review after a surrender of tenancy through Chestertons estate agents.
Francesca · 21 February 2025
Agent replied · 25 December 2024
Thank you for the review. A positive customer experience is our upmost priority, so we are glad to hear you are so pleased with the service received.
★★★★★ 5/5
TrustpilotRoni went above and beyond for our very picky taste
My partner and I have been searching for over 4 months to find the right property to rent. As soon as we came to Roni Bathaei for help, she was able to assist us above and beyond, we are so happy we were able to find our perfect property with her. Will definitely be back in the future
Dogan · 23 March 2022
Agent replied · 23 October 2024
Thank you for sharing your experience with us. We appreciate your review!
★★★★★ 5/5
TrustpilotNiema Latif & the team have been…
Niema Latif & the team have been efficient in renewing our lease. Good job!
Brendan · 18 February 2025
Agent replied · 23 October 2024
Hi Brendan, thank you for leaving a review for Niema and renewing your existing tenancy with us. We're happy to hear that everything went smoothly and should you need anything further, please let us know. Best wishes!
★★★★★ 5/5
GoogleI have let my property through Chestertons for 4 years and have found the team, especially Ryan, to be professional and efficient at dealing with my requests/queries. I highly recommend Chestertons as managing agents.
Kitty · 8 February 2023
★★★★★ 5/5
GoogleJust a mention for the phenomenal work by Tameem to rent out my property. He was without question to most thorough, professional and focused representative for Chestertons. Truly appreciated all your immense efforts on my behalf and a massive THANK YOU
Kas · 25 October 2023
Agent replied · 24 October 2024
Hi Kas,
We're so pleased to hear how Tameem has been able to provide such a professional service. Thank you for taking the time to leave this review and please don't hesitate to reach out if there's anything else we can support you with
★★★★★ 5/5
TrustpilotChestertons Kew office
Chestertons Kew office has helped me to buy a house in the location I wanted and at a price I could afford. They did not waste time sending me details of unsuitable properties. The staff kept me informed at every stage of the process and have been thoughtful, patient and polite throughout. It was a pleasure to deal with them.
Mrs · 17 November 2021
Agent replied · 23 October 2024
Thank you for sharing your positive experience with us.
★★★★★ 4/5
TrustpilotGood experience!
Hi I have just bought a flat through the above at your Agency. Bart, from the outset, presented as a very professional, amiable chap, with a helpful attitude. He helped move the process along and was a pleasure to deal with. I wanted to share my feedback since it is important that people are recognised for their talents.
Mary · 4 March 2022
Agent replied · 23 October 2024
Thank you Mary! We appreciate you sharing your feedback.
★★★★★ 5/5
TrustpilotSuzan and Lorna have been very…
Suzan and Lorna have been very proactive and efficient from start to finish. We would highly recommend them to anyone looking to rent. Thank you for all your help!
Gurdeep · 28 June 2024
Agent replied · 6 February 2025
Dear Gurdeep,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Wishing you all the best for the future in your new home.
★★★★★ 5/5
TrustpilotEfficient and professional
Chestertons have been my managing agents for several years. They have always been efficient and professional. I feel that I have complete peace of mind.
Filippa · 4 September 2024
Agent replied · 23 October 2024
Hi Filippa, thank you for taking the time to write a great review. We really appreciate the support and wish you all the best.
★★★★★ 5/5
TrustpilotChestertons experience was great
Chestertons experience was great. Seamless and very helpful team comprising of Abbi, Rosie and Olympia. Couldn’t be more pleased with the choice of properties visited and the process securing a new home!
Mai · 1 May 2024
Agent replied · 23 October 2024
Hi Mai, thank you for taking the time to share your experience with us. We're delighted to hear that you visited a number of great properties and found the perfect one. We'll make sure to pass your thanks on to Abbi, Rosie and Olympia. Best wishes!
★★★★★ 5/5
TrustpilotChestertons South West Lettings - Sean
Great moving experience with Sean from the chestertons team. He was always on call to help us with any queries or questions we had regarding the property and the move. He even helped us gain access to the property short notice prior to moving so we could measure up for furniture.Thanks for all your help finding our new home.Steve and Gemma
Steve · 26 August 2021
Agent replied · 23 October 2024
Your comments have been passed on to Sean and the team, who are very please to read your glowing feedback.All the best in your new home.
★★★★★ 5/5
GoogleBought a preperty via Andreas from Chestertons. Andreas was always responsive and helped to progress/chase wherever possible. Very good experience.
Ji · 8 February 2024
★★★★★ 5/5
TrustpilotMillie Brandon was superb
Millie Brandon was superb, very helpful.
George · 21 August 2022
Agent replied · 23 October 2024
Thank you!
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