5/5
Good experience
Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.
Agent replied · 23 October 2024
Thank you for the review!
Trusted Agent profile · Tower Hamlets
★★★★★
2,661 reviews across 2 platforms
Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE
Part of Chestertons, see every office.
Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,661 reviews on two platforms, including 478 Google reviews rated 4.4.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
Good experience
Bobby was very attentive to us, always reply quickly. In general very happy with the treatment.
Thank you for the review!
5/5
Very well organised effort to help us…
Very well organised effort to help us move into our new homeSuzan Salih has provided a great service as move in coordinator and has chased results and been available when in need of urgent assistance
Dear Roua,Thank you for your 5* review of the recent service you received from our James Pendleton team. We are delighted to hear of your positive experience and cannot thank you enough for taking the time to feed this back to us. We wish you all the best for the future.
5/5
Ryan has been responsive to my inquiries and has always been quick to address any concerns or issues that have arisen with my property
5/5
Rhiannon has been very supportive throughout the entire selling process especially during those stressfull times when the buyers seemed to be dragging their feet.
5/5
Gary has been exceptional
Gary has been exceptional, no other words to describe him.
What a wonderful review, thank you - we've shared this with Gary!
5/5
A great renting experience
A really good experience. Heather has been very professional, and helpful to depths. I would recommend her.
Thank you for the five start review! We have shared your comments with Heather who is very pleased to know you were so satisfied with the service she provided.
5/5
Rowland Blackmore was our Chesterton's…
Rowland Blackmore was our Chesterton's contact during the viewing and moving in process. He was very helpful, sensing all necessary information our way promptly and correctly. He readily followed up the whereabouts of our deposit with accounts, and ensured communication between ourselves and the landlord was smooth and efficient.
5/5
Tamara Price at Chestertons South West…
Tamara Price at Chestertons South West Lettings was really helpful and really lovely! Would happily use again!
Thank you for the five star review - your wonderful review has been shared with Tamara
5/5
I have worked with Chestertons, Canary Wharf for a successful property purchase. I want to send special thanks to Tushar Wadhwani as has always been extremely professional, efficient and he was always there to help me when I needed. I would highly recommend Chestertons to everyone who needs a reliable estate agent and would happily work with them again.
5/5
Madi was brilliant
Madi was brilliant. Transparent, proactive and always keen to help. Would recommend!
Thank you for sharing!
4/5
Swift response from Carl James (CJ)…
Swift response from Carl James (CJ) ensured that i had the assistance that I needed quickly to solve the problem at hand
Hi AV, thank you for the great review. We appreciate the positive feedback and wish you all the best.
5/5
Had an amazing experience with Mel helped me a lot throughout the negotiation with the landlord and came to an amazing agreement for both me and the landlord. Took her time to take care of customer simply amazing. Thank you so much for helping!
Hi there, We're so pleased to hear how Mel was able to negotiate an amazing agreement for you. Thank you for taking the time to leave this lovely review, and please don't hesitate to get in touch if you need any further support. Many thanks, Chestertons
5/5
I have been using Chestertons for over 10 years whether I am buying, renting, anything related to my property. Brilliant team! A very special thanks to Tameem, Daniel, Abigail and Karen - a team of super stars!!
5/5
Positive Experience
Vanessa Newman-Wright always provides an excellent service, promptly replying to emails and resolving any issues that occur in the property. We are very grateful to have Vanessa as our property manager.
Hi Katie, It makes us happy to read that Vanessa provided an excellent service and replied promptly to emails. Should you need anything else, please do not hesitate to reach out to her and the rest of the team. Wishing you all the best
5/5
I was helped by Stav Nicola
I was helped by Stav Nicola, a very professional and patient agent. Highly recommend him.
Thank you for the five-star review, wonderful to hear you had such a great experience with Stav.
5/5
Kacey Naish - Chesterons
We had a great experience with Kacey, who was always available to help with our issues. She is friendly, helpful, and a valuable asset to the Chestertons real estate team.
Thank you for taking the time to leave a review, we've passed on your lovely words to Kacey and the team
5/5
Brad was brilliant and helpful and went…
Brad was brilliant and helpful and went out of his way to assist-highly recommend him.
Thank you for the postive feedback Anthony. It is much appreciated.
5/5
Chestertons managed my flat for the last 10 years and not only kept it occupied for close to 100% of that time but handled any issues, only involving me where necessary and appropriate. Special thanks to Ryan Briggs my property manager for his responsiveness and professionalism.PositiveResponsiveness, Professionalism
5/5
Tamara Price at South West lettings was…
Tamara Price at South West lettings was great for us - we were unsure on the flat due to thinking it was on a busy road but she convinced us to see it. We are now here and love it! We were also first time renters and she was very helpful in explaining everything we needed to know and so which was super helpful.
Thank you for sharing!
5/5
Good stuff
Good stuffI have recently added a second property for JP to manage. As usual Sam ,Suzan, Zosia and Matt have all made the onboarding of the property and new tenant very easy. Long may it continue. Thanks all.
Dear Hugh,Thank you for taking the time to inform us of the positive experience you have recently had with the Letting and Property Management team of James Pendleton. Customer satisfaction is extremely important to us and we pride ourselves on providing this to our clients. It is great to hear from you and thank you for providing us the opportunity to look after another property for you. Wishing you all the best.
5/5
I found Roland and his team thorough…
I found Roland and his team thorough and professional and a pleasure with whom to deal.
Thank you so much for taking the time to leave such a lovely review
5/5
An excellent service selling my flat
An excellent service selling my flat . Two highly professional , sensible and focussed individuals , Jonathan and Jon who set the right price , presented the property very well and were tenacious and helpful right to the end to see the transaction through .
Hi Stuart, congratulations on the sale of your flat! We're delighted to hear Jonathan and Jon were on hand to help throughout the process. Should you need any help in the future, we're here to help. Best wishes!
5/5
Excellent service.
Excellent and timely help from property manager, Xiaoyi Fan, during my recent move. I really appreciate it. Julian Skinner
Hi Julian, thank you for taking the time to leave some positive feedback. We appreciate the support and wish you all the best.
5/5
Thank you ‘Team Chestertons’
Chesterton’s are a well-rounded professional company offering exceptional service. Amanda Goodman, our tenancy renewal consultant, has negotiated three new rent extensions to date by providing quick and professionally qualified advice
Hi SF, thank you for your review and compliments for Amanda. We're happy to hear she navigated multiple rent extensions for you and kept you informed along the way. If you need anything else, please let us know.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.