Trusted Agent profile · Tower Hamlets
★★★★★
2,661 reviews across 2 platforms
Harbour Island, 28 Harbour Exchange Square, Canary Wharf & Docklands, London, E14 9GE, Tower Hamlets, E14 9GE
Part of Chestertons, see every office.
Chestertons's office in Tower Hamlets, at Harbour Island, is rated 4.5 out of 5 across 2,661 reviews on two platforms, including 478 Google reviews rated 4.4.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
TrustpilotChestertons rental and sales services
Chestertons managed our 4 bed property in Barnes for two years whilst we lived abroad. After our return we decided to sell the house through them and they did a good job of marketing and getting potential buyers through the door through to the actual sale. I have no hesitation in recommending them for sales or rental management.
Thank you for sharing!
5/5
GoogleLong was very helpful in a time when agents weren’t even returning calls as the market was very hot. He found us the perfect flat for our son and followed up all the way to the keys.
5/5
TrustpilotFinding Tenants
Finding new tenants for my property was the task I set Chestertons and they did an excellent job. Josh Burfitt brought the negotiations to a conclusion along with the team and Gary Noone. They kept me in the picture all the time and carried out the process very satisfactorily. Highly recommended.
Hi Jon,Thank you for taking the time to leave this review. It's fantastic to hear how our team were able to provide an efficient service!
5/5
TrustpilotExcellent process from Cormac
Excellent purchase process led by Cormac in the Battersea office, always very punctual with communications and was very appreciative of the timeframes needed, very smooth purchase in the end, thank you!
Hi Chris, thank you for taking the time to leave a review for Cormac. We're thrilled to hear that the purchase process went smoothly. Wishing you all the best!
5/5
GoogleWe are a very new client(landlord) and are very happy so far. Lauren McGhee delivered a very good deal, Abigal O'Reilly helped us through the new client process and Johnathon Akande our designated property manager has been really on the ball so far.
Hi there, We appreciate you taking the time to leave this review. We're so glad to hear that Chestertons has been great support so far during the new client process! Hoping that everything else runs just as smoothly, please don't hesitate to get in touch for further assistance.
5/5
TrustpilotGreat
Tamara has been so helpful and quick at getting back to us throughout the process!
Thank you for leaving such a great review for Tamara!
5/5
GoogleAmazing service and professionalism, Thanks for everything Harrison, great job
5/5
TrustpilotOutstanding property manager, Sarah is a real gem
We recently moved house to a new property which is managed by Chestertons, and our property manager is Sarah Doyle.
5/5
TrustpilotWe have been using JP Homes since 2012…
We have been using JP Homes since 2012 to rent out a flat. The service we received has always been great and most importantly they have always found reliable tenants quickly. Suzan and Marcus have been great this time round. Thank you!
Dear Richard,Thank you for taking the time to let us know how your journey this far has been with James Pendleton. Customer service is so important to us and we are so pleased to hear you have had a positive experience with our team. Thank you for your continued support. Wishing you all the best for the future.
5/5
TrustpilotOur experience with Sebastian Walters…
Our experience with Sebastian Walters was great he was so helpful and ambitious with us
Thank you for the five star review!
5/5
TrustpilotViewing with Oliver
Had an amazing viewing with a gentlemen called Oliver, where he was very insightful and answered all the questions with detail that I had about the property. Thank you so much!
Good afternoon,Thank you for taking the time to write great review and sharing your experience with Oliver. We are so glad he answered all your questions.We appreciate your support and should you require any further assistance, we will be happy to help.Best WishesChestertons
5/5
TrustpilotMy experience with Chestertons has been…
My experience with Chestertons has been great so far. Katherine Ma has been really helpful and effective helped me getting an ideal apartment for a great price. Very good!
Thank you for the 5 star review!
5/5
TrustpilotGreat job
Thanks to Tom Hewitt @ChestertonsSouthKen for all the help, great job.
Thank you for the 5 stars!
5/5
TrustpilotWonderful experience, very happy clients!
We had a great experience working with Chestertons and were thrilled with all of Madi’s support, timely responses, and advice. We are first time renters in the UK having moved here from the US and Madi helped us through the process and we were able to get our dream flat, the first one we made an offer on at that!
Thank you for sharing your experience. We are so pleased to hear this.
5/5
TrustpilotChestertons South West Lettings - Liam
Liam went out of his way to help me find the flat I really wanted.
Thank you for sharing!
5/5
TrustpilotMelissa has been great at getting us…
Melissa has been great at getting us good tenants over the years.
Thank you for sharing!
5/5
TrustpilotOutstanding and dedicated property management
Chestertons has consistently provided an outstanding property management service, with fast response to all needs and dilligent handling of all matters related to my property. Can only recommend them!
Hi JDB, thank you for sharing your experience with our property Management team. If you need anything else, feel free to get back in touch and we'll be happy to help!
5/5
TrustpilotSuzan Salih & Thomas Soutar
Really appreciative of assistance provided by Suzan Salih and Thomas Soutar. Made it a smooth process providing detailed and timeous information and responses. Never easy to make lease and tenancy arrangements from another country, so their assistance and helpful attitude in completing was invaluable.
Dear Manley,Thank you for leaving us such a wonderful review. We are thrilled to read that you loved your experience with James Pendleton. Suzan and Thomas will be over the moon with your feedback. Customer experience and satisfaction is our priority, and your review has reaffirmed this. Thank you for your kind words and we look forward to working with you again in the future.
5/5
GoogleSmooth process led by Harrison who very kindly accommodated to our working schedules, driving us to early morning and evening viewings and making sure the flats matched all our criteria. Successfully found a flat after the 3rd viewing and Harrison moved the whole process very quickly.
5/5
TrustpilotGreat property manager - Vanessa Newman-Wright
Vanessa Newman-Wright at Chestertons has been our Property Manager over the past year and has done an excellent job in dealing with any issues at the property and keeps us informed and also takes a sensible and commercial approach to all matters which is greatly appreciated.
5/5
GoogleAbsolutely brilliant. We've worked with Chestertons on several occasions and they've been professional and persistent during a difficult climate to achieve a sale that met our expectations. Most importantly, Rod helped to drive the sale to execution when all other agents along the chain seemed to dither about - something that shouldn't be undervalued when finding the right agents.
5/5
Trustpilotvery pleasant experience with Isaiah Samuels
Very pleasant experience with Isaiah Samuels. He is very professional, pleasant and proactive. He has quickly helped us after our move to the new flat after raising couple of issues in the property. I definitely recommend him.
Hi,Thank you for the great review. We are delighted Samuels was so professional and proactive. Enjoy your new flat and best wishes.
5/5
TrustpilotVery pleasant experience
Very pleasant experience! Olivia has been truly fantastic, very reachable, enthusiastic and hands-on.
Thank you for your review!
1/5
TrustpilotRUDE AGENT
The worst agency ever. 0 ★ if possible. The only agency that would shout at you over the phone, and cut off your conversation while you are trying to talk nicely to them. 0 responsibility for everything and always trying to get away with everything by having a phone call instead of sending an email
Dear Christian, we are very concerned by your review and would like to investigate this matter further. We will be sending you a request for contact information, if you could please complete this.Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Chestertons Canary Wharf hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tower Hamlets.
