Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRenewal of tenancy agreement
I am very happy with the service I received from Kin Lee for renewal of our tenancy agreement. He was responding very quickly to our queries and provided great support in meeting all our requests. I have no complaints and I am very glad he was our dedicated renewal handler.
Lyubomira · 27 February 2023
Agent replied · 23 October 2024
Thank you for your review Lyubomira, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotHad a fantastic experience with the…
Had a fantastic experience with the team at the Greenwich Office. They have made the entire rental process for all clients simple. We have never had any issues and they always go the extra mile to make sure they have provided an amazing experience. Always happy with the way Ahmad conducts himself, one of the best agents in London.
Gov · 17 February 2022
Agent replied · 23 October 2024
Thank you for your review, glad to hear Ahmad could help you.
★★★★★ 5/5
TrustpilotI am happy to work with Kin Lee
I am happy to work with Kin Lee, helps in all matters without delays, sympathetic, the answers are competent.
Alex · 18 December 2024
Agent replied · 24 December 2024
Thank you for your review Alex, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotNative language communication facilitates better resolution of matters
My property manager Ms Noel Ng was able to communicate in my native language without barriers, and helped me replace the faulty facilities and get a discount on the price.
Vivian · 23 June 2024
Agent replied · 23 October 2024
Thank you for your review Vivian, glad to hear Noel could help you.
★★★★★ 5/5
TrustpilotWonderful experience with Aurora Li
My experience with miss Aurora Li was amazing. She is very polite, helped me to figure out all the questions needed, and always answers quickly.
Полина · 12 September 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Aurora could help you.
★★★★★ 5/5
TrustpilotI recently moved into a new property…
I recently moved into a new property and Kimberley Fernandes( East Property manager) turned out to be out properly manager. She is the sweetest and most helpful person I’ve ever met. Always there to listen to my problems and get it fixed.
Amra · 30 September 2023
Agent replied · 23 October 2024
Thank you for your review Amra, glad to hear Kimberly could help you.
★★★★★ 5/5
TrustpilotGreat job at chase evans!
I had an issue with my property and I called my property manager Danish. He was professional and kind enough to understand my entire issue and took instant action to get it resolved. I am very happy with his commitment and my issue was quickly resolved!! Good Job!!!
Arjun · 14 April 2023
Agent replied · 23 October 2024
Thank you for your review Arjun, glad to hear Danish could help you.
★★★★★ 5/5
TrustpilotThe service is efficient and helpful
The service is efficient and helpful. Thank you for Kin Lee's help and provided 5 star services with dealing with the renewal contract. Highly recommended!
Jane · 6 September 2024
Agent replied · 23 October 2024
Thank you for your review Jane, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotI would like to thank chase evan for…
I would like to thank chase evan for his help in my stay in canary wharf, I had a great time and experience, especially with the help of Shannon, thanks
Davotili · 10 June 2024
Agent replied · 23 October 2024
Thank you for your review Davotili, glad to hear Shannon could help you.
★★★★★ 4/5
TrustpilotThank you Ginny
Had a great experience with Ginny - she got the job done efficiently and we have our flat within three months from offer. She understood our needs very quickly and made the process very streamlined. Thank you very much!
OA · 7 December 2023
Agent replied · 23 October 2024
Thank you for your review, glad to hear Ginny could help you.
★★★★★ 5/5
TrustpilotDanish Ashraf
Our property manager Danish Ashraf was super helpful in helping us with bills and other queries. Very professional and on time. We're grateful for his exceptional customer service.
NY · 3 August 2023
★★★★★ 5/5
TrustpilotHuge thanks to Kevin Hunter and Sharlene Richards
We have received an outstanding support from Mr. Kevin Hunter in helping us out to find an ideal for us place as well arranging the Tenancy Agreement and Ms Sharlene Richards of the Property team in tremendous help while we were settling down at the new place!!! Thank you so much!!!
Natalia · 21 December 2022
Agent replied · 23 October 2024
Thank you for your review Natalia, glad to hear Kevin & Sharlene could help you.
★★★★★ 5/5
TrustpilotHave had a great experience with Amruta…
Have had a great experience with Amruta Satia recently. Very responsive and clear in communication. Gives me a great sense of ease that my interests are being professionally looked after.
James · 5 June 2024
Agent replied · 23 October 2024
Thank you for your review James, glad to hear Amruta could help you.
★★★★★ 5/5
TrustpilotBest estate agency in the UK
Best estate agency in the UK - fastest, always helpful with issues around the house, going above and beyond to accommodate viewing times, and very honest and straightforward to deal with in terms of check in/check out report. Excellent experience with re-signing contracts as well.
Laura · 29 June 2023
Agent replied · 23 October 2024
Hi Laura,Thank you for your kind review, it is much appreciated! We are so glad to hear you are happy with our service.
★★★★★ 5/5
TrustpilotKin: renewal of tenancy
Kin arranged consideration of our counter-offer (rent) by the property owners, secured their agreement, and sent us the new tenancy agreement to sign over just a couple of working days. A swift and stress-free renewal process.
CD · 1 February 2024
Agent replied · 23 October 2024
Thank you for your review, glad to hear Kin could help you.
★★★★★ 5/5
TrustpilotMolly works ahead to negotiate with the…
Molly works ahead to negotiate with the tenants for renewal of contract. She update me timely on the progress. It is a very nice experience.
Terence · 20 August 2024
Agent replied · 23 October 2024
Thank you for your review Terence, glad to hear Molly could help you.
★★★★★ 5/5
GoogleI am writing to recommend Stephanie Dang who had been excellent in our dealings with Chase Evans. She is friendly, professional, and was very committed in getting the best deal for all parties. We have indeed been very fortunate and I believe that Chase Evans has a star in their hands.
Jonathan · 24 October 2019
★★★★★ 1/5
GoogleSalesperson Alexandre Chapalian is one the worst, rudest agent in E14. He got really upset after I didnt raise my offer and he started sending me insulting emails. I have never come across anyone like that before. Avoid them at any cost. They are overpricing their flats anyway.
Barbara · 23 October 2020
★★★★★ 5/5
GoogleWe highly recommend Mariam Bey, who helped us during our property search. She is very professional and diligent. She answered
our questions with patience, and had good knowledge of the area, and was able to advice us appropriately.
She is one of the best asset for Chase Evans.
Rav · 23 October 2020
★★★★★ 4/5
TrustpilotReview for Kin Lee ONLY
This review is ONLY regarding Kin Lee. I've had several huge problems with ChaseEvans, so, if this was a review for ChaseEvans as a company, it would have been 1 star. However, Kin Lee has always been super professional up until today (15/07/2022). I highly recommend him, it's good to find people this efficient.
Diego · 15 July 2022
Agent replied · 23 October 2024
Thank you for your review Diego, glad to hear Kin-Lee could help you. We are sorry to hear you were disappointed with your experience.We take this kind of feedback very seriously, if you could please provide us with more information at customerservices@chaseevans.co.uk so that we can take steps to investigate thoroughly to resolve this matter. Regards,
★★★★★ 5/5
GoogleAryola is the most efficient agent that I have ever met.PositiveQuality
平平 · 23 October 2021
Agent replied · 22 October 2024
Thank you for taking time to post the review.
Chase Evans
★★★★★ 5/5
TrustpilotVery satisfied with my experience
Very satisfied with my experience, especially with Adriana Chaba from the East Property Management. She was very responsive and eager to help. Her support was much appreciated!
Emma · 11 July 2024
Agent replied · 23 October 2024
Thank you for your review Emma, glad to hear Adriana could help you.
★★★★★ 5/5
TrustpilotKin Long Lee
Kin Long had been proactive in reminding me of the tenancy renewal and follow up delegately. He is helpful and polite. I am very happy for his service.
Wanda · 22 June 2024
Agent replied · 23 October 2024
Thank you for your review Wanda, glad to hear Kin could help you.
★★★★★ 5/5
GoogleIt has been my second time renting with Chase Evans. Darnell McDonald had been very patient with me and helped me to get an ideal flat with the best possible deal. Loved the experience!
Kristy · 25 February 2024
Agent replied · 22 October 2024
Thank you for your review Kristy, glad to hear Darnell could help you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.