Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBenham and Reeves, especially Xiang, have been very helpful and supportive in helping us get a pet licence for our medical assistance puppy Koda! Thanks a lot!
Lisa · 25 October 2022
Agent replied · 24 October 2024
Hi Lisa, many thanks for your lovely positive feedback and five star rating shared here, we're glad to know you had such a positive service experience with us.
- David M, B&R
★★★★★ 5/5
Googlevery professional! quick response. very kind, helpful!
Sarah · 17 December 2025
Agent replied · 24 December 2025
Hi Sarah, thanks for sharing a five star rating for our Wapping estate agents, we are thrilled to hear we are quick to respond to your needs, this is great feedback. Thanks for your continued custom.
- Emily, B&R
★★★★★ 5/5
GoogleMaria is extremely helpful every time I needed help. She is always available for my calls and as it is my first time renting in the uk she made it very smooth and easy for me. Thank you!
Halima · 25 October 2020
Agent replied · 24 October 2024
Thank you Halima, this is highly positive feedback and we really appreciate you sharing it with us here, kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleThe Property Management Department is so responsible and really did a great job!
Elaine · 25 October 2023
Agent replied · 24 October 2024
Hi Elaine, thanks very much for this lovely feedback and for sharing a five star rating. We're thrilled to hear you had such a great service experience from our property management team.
- Emily, B&R
★★★★★ 5/5
GoogleGreat customer service. Abbas Efir was especially helpful. Thank you very much!
Zack · 18 April 2025
★★★★★ 5/5
GoogleI contacted them about a flat I was interested in. Simon was in charge of the whole process from visit to signing and it went very smoothly and quickly. Thank you!
Florian · 25 October 2021
Agent replied · 24 October 2024
Hi Florian, thank you for rating our Wapping letting agents as five star, we were all very encouraged to see this and to know you had such a great service experience.
Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleSimon and Tan were so helpful and informative. We got everything sorted within a week and stress levels kept at an all time low. Highly recommend getting property with this business.
Raegan · 25 October 2021
Agent replied · 24 October 2024
Thanks very much Raegan, we're really pleased to hear you had such a stress-free experience in dealing with our Wapping lettings team, we do strive to give the best possible customer service.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleMajors thanks to Krystal who followed carefully our installation, help to sort our questions and pushed the relation tenant/landlord in the right direction )
Highly recommend their team work !PositiveProfessionalism
JEAN · 25 October 2021
Agent replied · 24 October 2024
Hi Jean, thank you for rating the service you received from our Wapping lettings team as five star and for telling us you will recommend us, this is really appreciated.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGood service and specially thanks for Krystal and Maria’s help.
Chenjie · 1 October 2025
Agent replied · 24 October 2024
Hi Chenjie, many thanks for sharing a five star rating here, we are pleased to hear you've had such a good experience with our Wapping lettings service.
- Ruth, B&R
★★★★★ 5/5
GoogleWe were looking for a flat to rent for two months, so we contacted at least 25 different agencies and out of those I can only recommend two. One of those is Krystal Richards, who works for Benham and Reeves. She was quick to respond, very flexible and helpful. Her response time was amazing and some of the times it was well after business hours. If you have the chance to be serviced by her, you will know what I mean. Would've given her a sixth star if possible.
Yanislav · 25 October 2020
Agent replied · 24 October 2024
Thanks very much Yanislav for your kind comments and for your five star rating. We really appreciate you telling us about your highly positive experience. Krystal and the team were all very encouraged to by this. Thanks again, Emily Taylor, B&R
★★★★★ 5/5
GoogleThank yo very much, Team!
Awesome support on renewing my rent.
Deoclécio · 1 September 2025
Agent replied · 8 October 2025
Hi Deoclecio, thanks very much for sharing a five star rating here and for your kind feedback which our team are pleased to see. We are glad you feel well supported in your tenancy. Thanks for your custom.
- Emily, B&R
★★★★★ 5/5
GoogleExcellent service! I would highly recommend Simon, who helped me to find a flat within my criteria. He is very helpful, professional and friendly through all the process of checked in to checked out.
Mattie · 26 October 2019
Agent replied · 24 October 2024
Hi Angwara, thanks so much for this lovely feedback and your five star rating, our Wapping team were greatly encouraged by this. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleB&R continue to manage and let my portfolio of properties at Royal Mint Gardens. Excellent service by letting and managing staff alike
Denis · 11 April 2025
Agent replied · 24 October 2024
Thanks Denis, this is lovely feedback and thank you for your continued business with us. Its our pleasure to look after your rental properties and manage them for you. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleGreat company, highly recommended!
Lucas · 1 October 2025
Agent replied · 8 October 2025
Hi Lucas, thank you for your kind feedback and five star rating shared here for our Wapping estate agents. We value your custom.
- Emily, B&R
★★★★★ 5/5
GoogleThis agency provides a really good service and professionalism! I advise Simon and Maria who assisted me with the search of the property and the beginning of tenancy. Zhou, the property manager, has been exceptional and outstanding, always very responsive at all times, kind, efficient, and very professional for all matters.
Jack · 25 October 2023
Agent replied · 24 October 2024
Hi Jack, thanks very much for your lovely feedback here, we are very pleased to here you've had such a good experience renting a property with us in Wapping. Great to hear the property management service is exceptional - this is very pleasing for us to hear and we wish you well in your home.
- Emily, B&R
★★★★★ 5/5
GoogleSimon and Tan were really helpful in sorting out our property within a week of moving in. Easy process would highly recommend!PositiveQuality
Megan · 25 October 2021
Agent replied · 24 October 2024
Thank you Megan for your positive feedback and for your five star rating which is really appreciated. Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleBenham & Reeves is a great and very professional team, would highly recommend.
Fantastic service from Di and Joanna who assisted us in the tenancy process!
We also much appreciate Sylvie who helped us settle in the new property.
Sławomir · 4 August 2025
★★★★★ 5/5
GoogleAbsolutely amazing service. Special thanks to Abel for making it easy and for helping me rent my dream place. Recomended with no hesitation
Kirill · 25 October 2020
Agent replied · 24 October 2024
Hi Kirill, thanks for your lovely feedback here, every day it is our pleasure to find people rental homes they will love living in and we are glad we matched you to your dream property! Kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleExcellent service from Mark and team, when negotiating with our offshore landlord on our behalf.PositiveResponsiveness, Professionalism
Richard · 25 October 2021
Agent replied · 24 October 2024
Thank you Richard for taking the time to rate our Wapping lettings service with 5 stars, we really appreciate it and are glad to hear you are getting an excellent service.
kind regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleSimon and Darcey are the best estate agents you can find in wapping area
Madhav · 3 January 2025
Agent replied · 8 January 2025
Hi Madhav, thanks very much for sharing a five star rating here which Simon and Darcey are thrilled to see, we are glad you've found the lettings service efficient. Thanks for your custom, it's appreciated.
- Ruth, B&R
★★★★★ 5/5
GoogleEverything has been perfect this far. Easy to talk to, quick and friendly responses.
Lars · 25 October 2020
Agent replied · 24 October 2024
Thank you Lars, really glad you got five star service from our lettings team, thanks for your support here. Best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleHad the best experience ever with Simon Sobeh! He was able to help me and my girlfriend in getting the apartment we were looking for despite the tight deadline and the landlord being in a different time zone. He was also extremely professional when showing the property and its features. 5 stars well deserved!PositiveResponsiveness, Quality, Professionalism, Value
Tommaso · 25 October 2021
Agent replied · 24 October 2024
Thank you Tommaso, our Wapping lettings team are thrilled to hear you had the best service experience ever with Benham and Reeves! We wish you well in your tenancy.
best regards, Emily Taylor, B&R
★★★★★ 5/5
GoogleI had a great experience with property Management. I had an issue with my property, having to change 2 bulbs and fix the washing machine. They replied immediately snd sent someone over the day after. Overall great!
Barbara · 25 October 2023
Agent replied · 24 October 2024
Hi Barbara, we're glad our washing machine expert was able to pop your bulbs in at the same time, and thanks for letting us know you are happy with the management service, worthy of your five star rating,
- David M, B&R
★★★★★ 5/5
GoogleMr Simon Sobeh and Ms. Maria Farhana have been extremely professional and responsive. They managed to keep things moving along smoothly and made the process a stress-free one. Highly recommended and well-deserved 5 stars!
Pat
Patrizia · 25 October 2023
Agent replied · 24 October 2024
Hi Patrizia, thank you for this wonderfully positive feedback which Simon and Maria are thrilled to see. We are very glad to hear you've had a stress-free service throughout the renting process and appreciate your five star rating shared here.
- Emily, B&R
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