Trusted Agent profile
★★★★★
129 reviews across 1 platform
1A, 148 Vaughan Way, London Dock, Wapping, E1W 2AF, Tower Hamlets E1W 2AF
Benham and Reeves's Tower Hamlets office at 1A is rated 4.8 out of 5 across 129 reviews on 1 platform, including 129 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
5/5
GoogleKrystal Richards is the agent for handling my apartment renting. They are always doing good job and take care of my apartment. Very responsible. Good experience so far.
Hi HY, we're thrilled to see your very kind feedback here along with your encouragement for Krystal who takes pride in the service she provides to you. Thank you for sharing a five star rating here and for your continued trust and custom with Benham and Reeves. - Ruth, B&R
5/5
GoogleKrystal was awesome. She helped me with so many things from viewing to settling. She helped me to find a flat with an exact matching condition. Also when me and my flatmate left our key in the flat and had no idea what to do so we called Krystal and she came directly to help us out. I’m very thankful to her.PositiveResponsiveness, Professionalism
Thank very much for your kind feedback, our Wapping lettings team are pleased to know you had such a good service experience. best regards, Emily Taylor, B&R
5/5
GooglePleasure dealing with Simon at Benham & Reeves. Responsive from the get go and more than happy to deal with many and varied queries as part of the process. All very slick and easy to arrange viewing, offer and then move in. Really pleased with the flat and thanks for Simon and team for the making the process simple and stress free.
Hi Paul, thanks very much for your positive feedback. Simon and the Wapping lettings team are very pleased to know you found the service slick and easy. We're glad you are enjoying your new rental home. Job done here! best, Emily - B&R
5/5
GoogleBenham has been incredibly helpful in managing my apartment. Their responses are always prompt, and their work is highly professional. A special thanks to Samuel Collins for his outstanding support! I’d wholeheartedly recommend Benham to everyone.
5/5
GoogleThe second flat I rent with Benhams and Reeves Wapping and I'm again really satisfied with the level of service provided, the reactivity of the agents especially Simon would made everything simple and clear during all the process. Good communication, transparency, professionalism and flexibility are some of the words to describe them, I definitely recommend their services!PositiveResponsiveness, Quality, Professionalism
Thank you Habib, we appreciate your feedback and we are very happy to hear that our Wapping lettings team met your service expectations. Best regards, Emily Taylor, B&R
5/5
GoogleMy letting agent Simon Sobeh is very efficient, helpful and good good service to our needs.
Hi SC, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from Simon in our Wapping lettings team. We appreciate your custom. - Ruth, B&R
5/5
GoogleBenham & Reeves has been our go to for all things Real Estate Management since we purchased our properties many years ago. They have been an amazing team and have helped the property reach its full potential.
Hi Colin, we're thrilled to be your "go-to real estate agent". Our Wapping team are grateful to see your five star rating shared here with this lovely feedback, thank you! - Emily, B&R
5/5
GoogleHad a great experience with Benham & Reeves who helped me find an amazing flat. Simon and Maria were excellent and eased the tenancy process even while I was out of the country
Hi Ken, thanks very much for sharing a five star rating here. We're very pleased to hear you are happy with your flat and we hope you have a happy tenancy going forward. - Ruth, B&R
5/5
GoogleVery happy that I switched agent to Benham and the professional team esp Deimante Nacyte at the Wapping office and Michelle Lai (from KL office). Very helpful and attentive to our needs. Thank you !
Hi Mia, we are pleased to hear you've had a great service experience from our lettings team in London and Michelle in our Malaysia office. We appreciate your kind ackowledgement of the property expertise and are pleased that you are … More
5/5
GoogleI strongly recommend B&R for their excellent service and professionalism. I had super good experience in dealing with them over the past two months and they make the rental extremely easier for me.
Hi Shirley, thank you for taking the time to share this kind feedback here, your comments are really appreciated by our Wapping lettings team. We are delighted you having a good service experience with Benham and Reeves. Thanks for your custom. - Emily, B&R
5/5
GoogleVery positive experience, I really want to appreciate the help we received from Krystal, who is helpful and friendly and took her time to show us around. we would most definitely recommend this lovely place to get your new home/apartment. Krystal is Quick to respond, nice and professional! Thanks for all your support Krystal.PositiveResponsiveness, Professionalism
Hi Tariq, thanking for your five star review rating and your kind comments about the service you received from our lettings team. We agree Wapping is a great place to live and work and we're very glad you are enjoying your new home. Wish you all the best there, kind regards, Emily, B&R
5/5
GoogleSimon helped us find a property to rent. We were in a bit of a rush and everything was done and finalised in about two weeks. Simon was in contact with me the whole time making sure everything is sorted and went the extra mile with additional requests.PositiveResponsiveness, Quality, Professionalism
Thanks for your lovely review Jaden, we're very pleased to hear you had such a great service experience, our Wapping letting agents really do aim for a personalised service every time when matching people to properties. Best regards, Emily Taylor, B&R
5/5
GoogleGreat service by our property manager Joyce Zheng, Abbas Effir, and our letting agent Deimante Nacyte. Very efficient and excellent follow up! Thankful for all their assistance.
Hi, we are very pleased to hear you are having a great service experience - the team are glad to receive this acknowledgement for their collective lettings and property management expertise. Thanks for your custom. - Ruth, B&R
5/5
GoogleKrystal Richards was very helpful.
Hi JR, we appreciate you sharing a five star rating here and are thrilled to hear you've had a great service experience from Krystal in our Wapping lettings team. Thanks for your continued custom. - Ruth, B&R
5/5
GoogleDi Gong is exceptional. He is very diligent; not only is he quick to respond to any queries, he fixes the problem as well.
5/5
GoogleMy girlfriend and I were looking for a new apartment. As soon as we spoke to Krystal at Benhams estate agents, she was very helpful and straight away found us a suitable apartment which have now moved into. I would recommend Benhams to anyone.PositiveResponsiveness, Professionalism
Thank you Chris, glad we were able to help you find the right rental property in your timeframe. We appreciate the five stars too! warm regards, Emily, B&R
5/5
GoogleThanks Simon. He is so professional and quick response to help us secure a very good property. And also, my friends also received the same, high quality help from Simon as well. Totally recommend!
Thank you for sharing your five star rating here with the Wapping community. We're thrilled you have had such a good service experience renting from us. Simon is really pleased to see this great feedback. - David M, B&R
5/5
GoogleThankyou Simon! You made the process of moving so much better :) Fantastic communication and brilliant service from the start! Wouldn’t hesitate in recommending to anyone! Thanks again!PositiveResponsiveness, Quality, Professionalism, Value
Thanks for your lovely review Maisie, Simon and all the team here reallly appreciate your wonderfully positive feedback, thank you! - David M, B&R
5/5
GoogleIt has been a great experience throughout the process. I appreciate Simon, who had to take so many questions from me, and Maria, who swiftly completed process. Since I had a few bad experiences with both Letting agent and Property Managers, the process was extremely comfortable compared to my bad experiences. Again, I thank to both Simon and Maria who carefully assisted with my new home.
Hi Seyun, thanks for sharing a five star rating here and we're really pleased that Simon and Maria from our Wapping lettings team were able to meet your service expectations and help you find the right rental property. - Emily, B&R
5/5
GoogleThank the team of Yoshi Tsuji! They gave me great help!
Hi, we are very pleased to hear you are having a great service experience and benefiting from Yoshi's lettings expertise. Thanks for your custom. - Ruth, B&R
5/5
GoogleWe are very happy with the services we have received from Benham&Reeves so far. The staff are friendly and very supportive.
Hi Marz, thanks for your lovely feedback shared here for our Wapping estate agents, we're glad everything is working out well for you and you feel well supported. Thanks for your custom. - Ruth, B&R
5/5
GoogleAmazing service as always. I’ve been with Benham & Reeves for over 3 years now and they have been exceptional with my tenancy. A big thank you to Simon and his team.PositiveResponsiveness, Quality, Professionalism, Value
Thanks very much Racil, we're really pleased to know that after 3 years you are still very happy with the service our Waping lettings team are providing. Thanks for rating us 5 stars! best regards, Emily Tyalor, B&R
5/5
GoogleOver the past 4 years I have changed three different apartments. I can definitely say that Mr Simon Sobeh is the most professional, proactive, responsive agent I have ever dealt with. CBPositiveResponsiveness, Quality, Professionalism, Value
Hi Cris, thanks very much for your review and five star rating, we really appreciate it. All of the Wapping lettings team were encouraged by your feedback. Thank you, Emily Taylor, B&R
5/5
GoogleGreat agent and Krystal Richards has been easy to work with.
Hi Kenlee, thank you very much for telling us you've had such a great service experience with Krystal. We are all very pleased to see this and your five star rating too. - Emily, B&R
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Benham and Reeves's Tower Hamlets office has 129 reviews across 1 platform: 129 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Benham and Reeves Wapping is rated 4.8 out of 5 across all 129 reviews, and 4.8 out of 5 on Google from 129 reviews, checked 9 October 2026.
Benham and Reeves Wapping, 1A, 148 Vaughan Way, London Dock, Wapping, E1W 2AF, Tower Hamlets E1W 2AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.