Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
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5/5
GoogleI was looking for a new house/flat and had Demetri helping me out with it. He was super professional, always responded to my questions in a timely manner, organised my viewings at times that suited my schedule. He was honestly an amazing estate agent!
Mandeep Β· 10 August 2026
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5/5
GoogleEhab and his team worked wonders for my wife and I when we were in immediate need of a new property. Through his hard-work and skill we landed a tenancy in an absolute dream-building at an amazing rate, and in record time.
Maxi Β· 12 April 2024
Agent replied Β· 8 November 2024
Dear Max,
Thank you for taking the time in leaving us a wonderful review.
We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agents in Canary Wharf.
We are committed to excellent service and we look forward to welcoming you and working with you again.
Kind Regards,
Barrain customer care team
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5/5
TrustpilotI recently had the pleasure of workingβ¦
I recently had the pleasure of working with Barrain Property Advisors, and I cannot recommend them highly enough! From start to finish, the team demonstrated exceptional professionalism and expertise in the UK property market.Their attention to detail and personalized service made the entire process smooth and stress-free. They took the time to understand my needs and preferences, providing valuable insights that helped me find the perfect property.Communication was always prompt and clear, and I felt supported every step of the way. The team went above and beyond to ensure I was satisfied, and their local knowledge truly set them apart.If you're looking for a reliable and dedicated realtor, Barrain Property Advisors is the way to go. Thank you for making my property journey a positive experience.
Chor Β· 30 September 2024
Agent replied Β· 26 October 2024
Dear Chor Yiu,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agent in Canary Wharf.We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
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4/5
TrustpilotFriendly service
Demetri was very welcoming as he showed us a property. Very friendly!
Bismah Β· 14 April 2026
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4/5
TrustpilotEhab was Excellent
Ehab was very personable, honest and deeply knowledgeable of the area. Ehab by some miracle, had a buyer for our home within a week of meeting him. The actual sale took longer and cost more than anticipated due to delays outside of Ehab's control. I think the initial communication informing us of a delay should have been more timely - however, this was a one-time lapse and following this Ehab waa very proactive in the management and progression of the sale.On the whole, Ehab was knowledgeable of the London market, and we felt that we were receiving a realistic appraisal and rate, especially when compared to competitors in the area.
ZS Β· 23 November 2023
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5/5
TrustpilotI first used Ehab when he worked forβ¦
I first used Ehab when he worked for another agency - I was struggling to rent my property in the Docklands and Ehab found great tenants quickly and for a good rental in a bad market.There was no other option but to use Barrain services when my tenants vacated the property 4 years later.He is prompt, professional and super friendly. Thank you Ehab, I know I can trust you to do what you say youβll do.Good luck to you and your team Ehab! Elena
Elena Β· 17 November 2023
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5/5
TrustpilotDemetri was amazing!
I was looking for a new house/flat and had Demetri helping me out with it. He was super professional, always responded to my questions in a timely manner, organised my viewings at times that suited my schedule. He was honestly an amazing estate agent!
Mandeep Β· 27 July 2026
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5/5
GoogleFantastic negotiation from Demetri. We told him exactly what weβre looking for and heβs gotten us a brilliant deal in record time. Looking forward to doing a lot more business with him π
Afsar Β· 3 October 2026
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5/5
TrustpilotGreat agent and agency for rental experience
We had a viewing arranged by Ehab for a rental property in East London. Although we didnβt end up taking the flat, he was very professional, responsive, and pleasant to work with. The viewing was well organized and he followed up thoughtfully. I would be happy to work with him again in the future if Iβm looking for another flat. Highly recommended.
Di Β· 10 March 2026
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5/5
TrustpilotHonest and professional company and staff
I booked and viewed a property a few days ago with Demetri and it was a very good experience. What I appreciated most was his honesty from start to finish and I have not had that with other companies. Very professional.
Chi Β· 10 August 2026
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5/5
TrustpilotFlat moving
We were moving flats in Sept and had a very short notice for finding and moving accomodations but Ehab was very helpful and helped us find the property and get in touch with the landlord and was very responsive in a timely manner. We never had any issues and rather the entire process went quote smoothly, Ehab made sure to chase us for any pending documents to ensure the things are timely done and are ready by the move in date. Overall it was seamless and very helpful to have Ehab help us out.
Ayushi Β· 26 September 2023
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5/5
GoogleI had a great experience with barrain, the whole process was smooth and professional. A big shout out to EHABπ«‘ who was incredibly helpful, responsive, and made everything feel effortless. always ready to help with a cheeky smile, but genuinely knows his stuff! Inwould Highly recommend the team. β¦
Sravan Β· 8 September 2025
Agent replied Β· 22 September 2025
Thank you, Sravan, for your thoughtful feedback. We are delighted to know that you had a smooth and professional experience, and we will make sure to share your kind words with Ehab.
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5/5
TrustpilotDemetri is fantastic with his quickβ¦
Demetri is fantastic with his quick responses and support throughout our search!
Y Β· 16 March 2026
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5/5
TrustpilotGreat experience!
Ehab was very professional and made the move in process very seamless. He moved very quickly and was great at answering any questions or doubts and communicating. Would definitely recommend Barrain Property Advisors!
Alec Β· 1 July 2024
Agent replied Β· 26 October 2024
Dear Alec,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agents.We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
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5/5
TrustpilotI had an excellent experience with thisβ¦
I had an excellent experience with this real estate agency. The Barrain Property Advisors was incredibly professional and patient throughout the entire process. They took the time to understand my needs and provided valuable guidance every step of the way. What stood out most was their attention to detail and commitment to customer service, even after the deal was completed. The follow-up service was exceptional, making sure everything was in order and promptly addressing any concerns.
Oswald Β· 21 September 2024
Agent replied Β· 26 October 2024
Dear Oswald,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agent.We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
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5/5
TrustpilotGreat customer service
Honestly, great customer service and they made me prove my doubt. Thanks to Ehab for a seamless following up till my agreement was done and refund was made asap. Wonderful team
Patrick Β· 30 August 2025
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5/5
TrustpilotAmazing service from start to finish
Amazing service from start to finish. Andy Dumas was a star and made the whole process pain free, he also knew his stuff. Would definitely recommend.
Maria Β· 6 October 2025
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5/5
TrustpilotThank you Ihab π
Thank you Ihab πWe have had a great experience with Ihab over the Christmas period, he was so professional and helpful, he went above and beyond the expectations with all the suggestions and sorting any issues we have had, thank you Ihab and best of luck in your business and career.
Doaa Β· 18 January 2023
Agent replied Β· 26 October 2024
Dear Doaa,Thank you for taking the time in leaving us a wonderful review. We are delighted to hear that we have exceeded your expectations as your estate agent in Canary Wharf.We are committed to excellency and we look forward to welcoming you and working with you again. Kind Regards, Barrain customer care team
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5/5
TrustpilotβIβm so glad I chose Barrain for firstβ¦
βIβm so glad I chose Barrain for first property process. Demetri Tofarides knowledge and experience, made this otherwise stressful event a smooth and successful process. I highly recommend them to anyone looking for top notch estate services!β
Adrian Β· 30 July 2026
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5/5
GoogleI did the booking and viewing with Demetri and it was a very good experience. I appreciated his honesty and professionalism. I wish I had this experience with other estate agents. Great staff and company.
Chi Β· 10 August 2026
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5/5
TrustpilotGood service
We had a viewing with Demetri, he was very informative and helpful with his advice. We really liked the personal service he was willing to provide including keeping us up to date with the latest listings.
Mohammed Β· 2 August 2026
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5/5
GoogleExcellent agency. Competitive fees and attentive. Andy priced my property accurately from the outset, identifying a buyer within 2 weeks. He was diligent throughout the sales process from beginning to end. I was happy with the service and would leverage Barrain again should need arise.
Raj Β· 23 August 2025
Agent replied Β· 22 September 2025
Thank you, Raj. Weβre really pleased that you found our fees competitive and that Andyβs accurate pricing made a difference. Your thoughtful review is much appreciated.
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5/5
GoogleI had a great experience with Demetri, he has been very accommodating in our viewing times and had always the time to answer all our questions.
Mery Β· 3 October 2026
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5/5
TrustpilotEhab from Barrain Property advisorsβ¦
Ehab from Barrain Property advisors provided a great service and managed to handle all queries and find good tenants. Ehab is friendly, kind and well mannered and feel he will go far in the Canary Wharf property market. All the best, Trushar!
Trushar Β· 30 August 2023
Agent replied Β· 26 October 2024
Dear Trushar,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agent. We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.