Every review we hold for the Tower Hamlets office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe found this amazingly property at a very nice residential area full of greens and the flat is super as how we were looking for in 2 BHK. Quite big and spacious and very well maintained furniture and textures inside. Totally recommend to get the flat via Barrain Advisors. Agent - Ehab is a very supportive and cooperative person who helped us a lot in not just finding this amazing property but also after we moved in with smallest of things. Easily approachable anytime and very well behaved and nice person as an agent I have come across :) Good job Ehab 😊
Shraddha · 11 June 2024
Agent replied · 8 November 2024
Dear Shraddha,
Thank you for taking the time in leaving us a wonderful review.
We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agent in Beckton.
We are committed to excellent service and we look forward to welcoming you and working with you again.
Kind Regards,
Barrain customer care team
★★★★★ 5/5
GoogleAs a customer, Barrian went beyond being real estate agents to be my trusted advisor for property along the process. They win big time on honesty and transparency and making sure you feel informed and comfortable with your decision.
A · 15 November 2025
Agent replied · 22 November 2025
Thank you very much for your detailed and kind review. It is greatly appreciated and will hopefully help other people to choose Barrain London Canary Wharf Estate Agents.
Best wishes,
★★★★★ 5/5
TrustpilotProfessional, Helpful, and Informative Experience
I had a great experience working with Ehab. He was incredibly helpful throughout the entire process from the property viewing to the negotiations. Ehab was professional, approachable, and always took the time to explain everything in detail, providing clear and informative insights about the property. His guidance made the whole process smooth and stress-free. I truly appreciate his effort and would highly recommend Ehab and the team at Barrain to anyone looking for a reliable and knowledgeable agent.
Rita · 7 September 2025
★★★★★ 5/5
TrustpilotThe experience I had with Barrain…
The experience I had with Barrain Agents was second to none Ehab was so good at what he does nothing was a problem he sorted everything out quickly and was very professional
Dennis · 10 September 2026
★★★★★ 5/5
TrustpilotHonest and very easy experience
Me and my friends have been searching for a new place for a while. Luckily one of the properties from Barrain Agency popped up and the viewing was arranged the same day! Ehab was very communicative, honest and helpful regarding the whole process. By answering our all questions, making sure everything is going smoothly on both ends and by being present, he created great journey for me and my friends!
Vaidimantė · 20 November 2025
★★★★★ 5/5
TrustpilotNice property, great agent :)
We found this amazingly property at a very nice residential area full of greens and the flat is super as how we were looking for in 2 BHK. Quite big and spacious and very well maintained furniture and textures inside. Totally recommend to get the flat via Barrain Advisors. Agent - Ehab is a very supportive and cooperative person who helped us a lot in not just finding this amazing property but also after we moved in with smallest of things. Easily approachable anytime and very well behaved and nice person as an agent I have come across :) Good job Ehab 😊
Shraddha · 20 May 2024
Agent replied · 26 October 2024
Dear Shraddha,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agents in Beckton.We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
★★★★★ 5/5
TrustpilotWonderful experience
Demetri was absolutely amazing ! From viewing to getting offer accepted and then chasing vendor and solicitors. He kept me informed at every step. He was very courteous and helpful.
Mr&Mrs · 15 September 2026
★★★★★ 5/5
GoogleBoth Demetri and Ehab were very professional from start to finish. Would definitely recommend them. They were very upfront and managed my expectations from the start to end.
Jabar · 10 September 2026
★★★★★ 5/5
TrustpilotDemetri was a great help with our…
Demetri was a great help with our property search. He was extremely knowledgeable and insightful with the information he provided us with to help us with our search.
Dervish · 4 September 2026
★★★★★ 5/5
GoogleBarrain have been amazing property agents to us! I’ve been liaising with Ehab for the past three months now and he has been extremely understanding and open to catering to my needs. The agency remains flexible and accommodating to all our requests while being efficient in all processes. I honestly receive 5-star service from Ehab time and time again, and I’m so grateful that my first time renting in London has been so smooth.
Ssa · 11 June 2024
Agent replied · 8 November 2024
Dear Alyssa,
Thank you for taking the time in leaving us a wonderful review.
We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agents in Royal Victoria.
We are committed to excellent service and we look forward to welcoming you and working with you again.
Kind Regards,
Barrain customer care team
★★★★★ 5/5
TrustpilotWorth more than 5 stars!
Barrain have been amazing property agents to us! I’ve been liaising with Ehab for the past three months now and he has been extremely understanding and open to catering to my needs. The agency remains flexible and accommodating to all our requests while being efficient in all processes. I honestly receive 5-star service from Ehab time and time again, and I’m so grateful that my first time renting in London has been so smooth.
Alyssa · 29 May 2024
Agent replied · 26 October 2024
Dear Alyssa,Thank you for taking the time in leaving us a wonderful review.We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agents in Royal Victoria.We are committed to excellent service and we look forward to welcoming you and working with you again.Kind Regards,Barrain customer care team
★★★★★ 5/5
TrustpilotWe've had a very positive experience…
We've had a very positive experience with Barrain throughout the sale of our flat so far. From the initial valuation through to the current stage of the transaction, the team has been professional, knowledgeable, and responsive.
Selling our property has had its challenges, but Barrain has worked hard to secure a buyer and has provided honest, practical advice throughout the process. Communication has been excellent, they've kept us updated regularly, responded promptly to our questions, and have been proactive in following up with all parties to help keep the sale moving.
A special thank you to the team for their patience, professionalism, and dedication. Their support has made what could have been a stressful process much easier to navigate.
Although we are still awaiting completion, we have been very impressed with the service we've received so far and would happily recommend Barrain to anyone looking to sell their property.
Ian · 28 July 2026
★★★★★ 5/5
TrustpilotProperty Viewings with Demetri
Demetri was fantastic throughout. After I initially enquired about one property, he arranged a same-day viewing and also took the time to show me two other similar properties. He is not your typical estate agent, very down-to-earth, personable, and offered some really helpful suggestions along the way.
Abdul · 10 April 2026
★★★★★ 5/5
GoogleBoth Jakub and Andy have been absolutely superb as my estate agent. Together, they really do redefine what great estate agents look like!
Jakub is brilliant at getting to understand their client’s need and aligns himself to help you in your search/process. I couldn’t ask for better communication skills and it really makes an arduous and stressful process so much more enjoyable with someone like Jakub supporting you.
Similarly, Andy is great at moving the pace along and is incredibly transparent and rapid in his response. He is present, driven and gets the job done.
Thank you to you both!
Kayee · 3 June 2025
★★★★★ 5/5
GoogleI had a great experience working with him. He was very polite, professional, and respectful throughout the entire process. He took the time to answer all of my questions and showed me several houses with patience and a positive attitude. His approach to his work is excellent, and he genuinely cares about helping his clients. I'm very satisfied with the service and would highly recommend him to anyone looking for a reliable and professional real estate agent.
Юзьків · 10 August 2026
★★★★★ 5/5
GoogleDimitri was wonderful, providing friendly, professional, and helpful service from start to finish. He showed us flats, listened for our criterias and eventually got the flat we are buying.
Enikő · 10 August 2026
★★★★★ 5/5
GoogleDemetri was great help with our property search. He proved knowledgeable and gave us alot of insightful information to help us with our search.
Dervish · 10 September 2026
★★★★★ 5/5
GoogleDimitri was very helpful, he helped me pick my dream home. He is very nice and very welcoming. Would defo recommend this estate agents
Infamouskn1ght3 · 10 September 2026
★★★★★ 5/5
GoogleI spoke to Demetri and even though we didnt buy a house, he was the most friendly and accomodating estate agent we have dealt with. So responsive, helpful and I couldn't recommend enough. I particularly found the use of Whatsapp and email confirmation of viewings very helpful
Elizabeth · 27 March 2026
★★★★★ 5/5
GoogleI first used Ehab when he worked for another agency - I was struggling to rent my property in the Docklands and Ehab found great tenants quickly and for a good rental in a bad market.
There was no other option but to use Barrain services when my tenants vacated the property 4 years later.
He is prompt, professional and super friendly.
Thank you Ehab, I know I can trust you to do what you say you’ll do.
Good luck to you and your team Ehab!
Elena
Elena · 14 December 2023
Agent replied · 8 November 2024
Dear Elena,
Thank you for taking the time in leaving us a wonderful review.
We are thrilled to hear that we have exceeded your expectations in delivering exceptional service as your estate agent in Royal Docks.
We are committed to excellent service and we look forward to welcoming you and working with you again.
Kind Regards,
Barrain customer care team
★★★★★ 5/5
GoogleGreat service from the agency, especially Demetri. He was professional, helpful, and very supportive throughout the process. Highly recommend!
Amaep · 3 October 2026
★★★★★ 5/5
GoogleEhab Barrain, the Company owner, is a consummate professional in his field with a desire to offer top class customer service.
He successfully let and handled the management of my apartment over a year and when I decided to sell Andy Dumas, their Sales Manager, was there to offer solid, realistic advice that led to a successful sale.
Unlike the big agencies that have multiple people contacting the owner with each one not knowing what the other is doing, Barrain have adopted an approach based on continuity where you get to know them and they know you and what you require.
I would have no hesitation in recommending them whether you are looking to rent, let or sell a property.
William · 21 October 2025
Agent replied · 22 November 2025
Thank you, William, for sharing such a thoughtful review. We’re delighted to hear that both Ehab and Andy provided you with professional guidance and consistent service throughout your letting and sale process. Your appreciation of our personal, continuous approach truly means a lot to us. We’re grateful for your trust and recommendation.
★★★★★ 5/5
TrustpilotDimitri was very helpful
Dimitri was very helpful, he helped me pick my dream home. He is very nice and very welcoming. Would defo recommend this estate agents
Taner · 1 September 2026
★★★★★ 5/5
GoogleAndy has been very helpful.
Although I was not able to sell my property in the end for reasons of my own ,nonetheless he gave me great advice that was useful to me.
Thank you Andy.
Kafeel · 8 September 2025
Agent replied · 22 September 2025
Kafeel, we are grateful for your review. It is great to know that Andy was able to assist you and provide helpful support. We appreciate your trust in our service.
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