Every review we hold for the Towcester office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAbove and beyond service! Atherstone branch
Nadine and Linda were absolutely fantastic throughout the entire process of securing our dream home. Their professionalism, dedication, and constant support. They were always available to answer questions, kept us informed every step of the way, and truly went above and beyond to make everything happen. We’re incredibly grateful for their hard work, patience, and commitment!
Olivia · 13 May 2026
★★★★★ 5/5
TrustpilotMassive Thank You
Massive thank you to all the residential sales staff at the Rugby H&H branch. They smoothly guided me through the sales process from start to finish, and managed the (unconventional) buyer. Julie was always swift to reply to communications and gave helpful practical advice when requested. Everyone was polite and professional. Smart, polished, charming without being too smooth for comfort.
Ian · 3 April 2026
★★★★★ 5/5
TrustpilotRepeatedly deliver an excellent experience
I've used Howkins and Harrison 3 times now, twice when purchasing and once when selling. Throughout all of those transactions, David and Jamie in Northampton have been completely fair and proactive in chasing things up. None of them at the branch exhibit any of the stereotypical estate agent vibes, which is what made me go with them above all else when selling. I had a few agents to value and one of them tried to push me into signing with pretty underhand tactics. Jamie just came for a chat, explained how he would do things and was upfront with what was good and bad about the house, and anything that could cheap and easily be remedied. Throughout the selling process, my buyers have had some things they wanted changing, or the agreed price altering - Jamie and David were brilliant at being fair and sitting in the middle, ensuring it was as fair as possible on both sides. Most people you talk to (including me with most other agents!) come out of the house purchase/sale process feeling like the estate agents have done very little for their comission, but with Howkins and Harrison I always feel they have earned it, and the deal wouldn't have happened anywhere near as easily without them. Would thoroughly recommend and will be using them again the next time I come to sell.
Kai · 25 August 2024
Agent replied · 22 October 2024
This is brilliant to hear, thank you!
★★★★★ 5/5
TrustpilotGreat service
We met Lisa Swinnerton from the Atherstone branch after seeking a new letting agent following a bad experience with another company. She has been amazing since the start. Lisa is efficient and just a few days after the property was advertised she had viewings and she put forward several prospective tenants. Once we had made our decision she has ensured all checks complete, tenancy agreement signed, inventory complete and a move in date sorted.Lisa has kept us up to date the entire process and I feel so happy that she and the team at Howkins and Harrison are managing the letting of my property.
Kirsty · 19 August 2024
Agent replied · 22 October 2024
Thank you!
★★★★★ 5/5
GoogleAn amazing estate agents, who go above and beyond!
When first viewing houses with Howkins & Harrison, Amy was amazing - very knowledgeable about the properties we were viewing, was super accommodating and seemed to really care about us finding the right home for our needs (unlike other estate agents we experienced).
We then had a great experience with Karen who managed to hold a second viewing for us, in-day, for the property we then went on to buy.
Since having our offer accepted, Martin has been such a great support. Without him, we really don't think this purchase could have happened and are so excited we now get to move into our forever home!
Emily · 9 August 2024
Agent replied · 23 August 2024
This is brilliant to hear, thank you!
★★★★★ 5/5
TrustpilotI have worked with H&H Northampton for…
I have worked with H&H Northampton for 12 months and have been very happy with the services. Especially, Kelly has been absolutely phenomenal; Very prompt with emails, addressing comcerns and questions and very professional and polite.
Saleha · 8 September 2026
★★★★★ 5/5
TrustpilotWe’ve been with Howkins and Harrison…
We’ve been with Howkins and Harrison now for over 3 years and we do owe a lot to them in finding the perfect house to rent. At a time of desperate need during COVID they found us a house which to this day has been so far the best we’ve lived in. Any problems or issues with the house are never a trouble or problem, at times I feel a bit of a pain as 1 thing goes in the house and other problems seem to follow but they are quick to reply and get on top of whatever that problem is. A special shout out to Nicole Ashenden from the Daventry Lettings Team for her prompt, kind replies. All those who work in the Daventry office are there to help you by always being at the end of an email or phone call.
Hollie · 6 August 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotExcellent Service from your Daventry Office
I had no hesitation for the second time engaging the very professional and excellent letting sevice offered by the Daventry Office. Sarah and Nicole were first class and the advise I received regarding decoration and the colour for new carpets resulted in the Unit being shown at its best. So it came as no suprise that it was let within minutes of being avertised. Excellent advice, Excellent service. Thank youNow that is service, as I have very satisfied tenan
Robin · 23 July 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotDrew Stewart - Thank you
Drew Stewart of Northampton did an excellent job of looking at the bigger picture and quickly resolving an internal H&H issue, finding a solution to the main issue and apologising to myself and the previous tenants. I was told that (a team member) tried to get extra rooms painted which i hadn’t requested which caused delays and upset the previous tenant and myself. This should never have happened in the first place, if H&H had been looking after my house properly then the issue wouldn’t have been there in the first place. Thank you Drew for understanding and being professional about this and keeping me updated daily. Nice one, you get 5 Stars. Hope H&H sales team becomes as dynamic as you at selling my property.
Keith · 19 June 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotSo helpful she went above and beyond
I used Howkins & Harrison in Atherstone.Lisa Swinnerton helped me with a house I fell in love with and when I say she went above and beyond I truly mean it. She was so understanding and i really felt like if it was not for her I wouldn’t be lucky enough to be moving into my dream home right now. If I could give ten stars I would thank you Lisa for being patient and understanding just what you want when looking for a place it’s stressful enough.
Mags · 17 June 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotClaiming Deposit bk from last property
Drew Stewart at Howkins and Harrison was very helpful and got back ALL of my deposit for me which i was over the moon about! He bent over backwards as a go between me and the landlord to try get me as much deposit bk as he could. He also kept me in the loop from start to finish of how it was progressing. Can't speak highly enough and very grateful for his services
Richie · 9 March 2026
Agent replied · 2 June 2026
Thank you!
★★★★★ 5/5
TrustpilotFrom the very start of our experience…
From the very start of our experience we felt very confident that our house sale was in safe hands . The video and photos were far better than our previous estate agent and they organised 4 viewings on the first day of sale and they sold house on 2nd day. The follow up service answering queries by Andy and Matilda was excellent till the sale was completed.
Customer · 17 December 2025
★★★★★ 5/5
GoogleHowkins & Harrison Towcester have been outstanding throughout buying our new house. Reliable, proactive, fun, realistic, knowledgeable and hard working, the team has been a pleasure to work with. Starting with arranging viewings, to conducting viewings, to advising on the local area, to discussing options, to managing the chain to exchange and completion, every challenge has been met with professionalism, goodwill and a strongly-held belief that together, everyone's hopes and dreams can come true. Thank you Karen, Amy, Martin and Sam.
Steve · 23 May 2024
Agent replied · 20 June 2024
This is brilliant to hear, thank you so much!
★★★★★ 5/5
TrustpilotFantastic Service
I'd been looking for a house for a few weeks and found the ideal property being let by Howkins & Harrison. Luckily I managed to get the first viewing with Lisa and immediately knew that it was the one for me. Lisa was brilliant and she pushed through the application in what must have been a record time! By far the most professional and enjoyable experience I've had with an estate agent. Thank you, B.
Brian · 12 August 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotLovely agents ☺️
Our journey into homeownership was like riding a rollercoaster blindfolded, but thanks to Angela and her team, it was made very straightforward. From the moment we stepped into the lovely little bungalow with Rachel, we knew we were in good hands. They listened, they understood, and they hustled like nobody’s business to get us into our the place we loved. They didn’t just help us buy a house; they paved the way for a future brimming with joy, love, and countless opportunities. This home may not be our forever destination, but it’s a meaningful stepping stone and investment for our children’s future.Thank you, Angela, Rachel and your team at H&H, for helping us get into out first home. 🙏🏼
Dee · 19 April 2024
Agent replied · 13 June 2024
This is brilliant, thank you!
★★★★★ 5/5
TrustpilotGreat real estate Agency
Great real estate Agency. I rented flat with Evie. Evie is Senior letting Negotiator. Whole renting proccess gone smoothly and professionally. Evie was very helpfull. She answered kindly and proffessionslly for all my questions. Definely I recomend Howkins & Harrison and Evie as Negotiator to rent property.
Piotr · 7 May 2026
★★★★★ 1/5
TrustpilotLost a Genuine Buyer Through Poor Handling
I spotted a property on Leicester Road in Lutterworth that looked perfect for what I was looking for. I had arranged a viewing, but due to heavy rain on the day, I decided to reschedule as I didn’t feel it would be fair on the sellers to show me around the property in such poor weather.
ASH · 23 June 2026
Agent replied · 24 September 2026
We are sorry to hear that you feel disappointed with your experience. We keep detailed records and from these records we could see there have been occasions over the past 12 months where you have not attended viewings which are confirmed by text and/or email. On appointments we wait a respectable amount of time to allow for traffic and unforeseen circumstances and made attempts to contact you but did not receive a reply. It is our responsibility to act in the best interest of our sellers at all times particularly when they invest their time getting their property ‘viewing ready’. Your viewing history was provided to our vendor for them to make an informed decision. On this occasion our vendor decided to decline your viewing.
While we appreciate this was not the outcome you were hoping for, we respect and act upon our client's instructions.
We wish you every success in finding a suitable property.
★★★★★ 5/5
TrustpilotLisa - Rugby
A big thank you to Julie at the Rugby Branch, for excellent service and advice with regards the help I needed, should I want to move.
Lisa · 16 September 2026
★★★★★ 5/5
TrustpilotExcellent letting agents
I have rented through Howkins and Harrison for almost two years. From start to finish their staff have been fabulous! Everything was dealt with quickly and efficiently and nothing was ever too much trouble. The letting agent, Lisa Swinnerton, always went above and beyond to make sure my first renting experience in over twenty years wasn’t too scary and I can’t thank her enough. I hope not to need to rent again in the future but, should I need to, I would definitely return to this agents.
Anonymousforall · 20 February 2024
Agent replied · 13 June 2024
Thank you very much for this kind review!
★★★★★ 5/5
TrustpilotThis second time renting through…
This second time renting through Howkins & Harrison and I have remained impressed by how quick and efficient they work. Evie Kondracki has been very professional while still being approachable and I could always reach her if I had any queries. From the initial viewing until the signing of contracts, it only took a bit over a week and I could move into the new property early which was amazing. Drew Stewart at Howkins & Harrison has successfully negotiated contracts on my behalf with the previous landlord. He was professional, approachable and helpful.
Diana · 30 January 2024
Agent replied · 13 June 2024
Thank you so much!
★★★★★ 5/5
TrustpilotNadine knight was a godsend throughout
Nadine knight was a godsend throughout. We had a very up and down experience, with no fault of howkins & Harrison. Nadine done everything possible to make the purchase as quick and stress free as possible. Couldn’t thank her enough. Will be requesting Nadine for any sales/purchases In the future, thank you again Nadine.
Georgina · 15 June 2026
Agent replied · 24 September 2026
Thank you!
★★★★★ 5/5
TrustpilotExcellent service from the Ashby Team
Having moved into the area after selling our property in Cheshire in 2021, we were hoping to find a property very quickly as we were cash buyers. We wanted to downsize. But then the property market went ‘crazy’. We basically gave the brief to the Ashby team that we would consider anything! They sent us lots of properties via email - Jackie is very efficient - and we eventually bought a small 2 bed semi detached through the Ashby office. The service they gave us was excellent. Although wanting to downsize we knew the house was too small so we spoke to them and gave them a price we would be willing to pay. Again, so helpful and knowledgeable about the area. Jackie has been marvellous. A mention too for Andrew. He showed us around most of the properties we viewed. He was also very knowledgable about the Ashby area. We have now found a house. Unfortunately it isn’t one of Howkins & Harrison’s properties but we very much appreciate the excellent service we have received from Ashby office. When we come to sell our current house we will definitely have them out to value it.
Gary · 11 January 2024
Agent replied · 13 June 2024
This is lovely, thank you!
★★★★★ 5/5
TrustpilotThe only estate agents worth using
The only estate agents I’ve ever had a good experience with. We bought our house with them and they were so good and efficient that we decided to sell our house with them too when we decided to sell. Clair went above and beyond to make sure everything was moving smoothly and that we were happy with everything. She always called us back and kept us up to date. Thoroughly recommend!
Hello · 24 June 2024
Agent replied · 23 August 2024
Thank you!
★★★★★ 5/5
TrustpilotGreat Service. Highly Recommended
From my initial contact with Howkins, through to the handover of keys, Lisa has been very helpful and expertly answered all the many questions I put to her. Great company and very pleased with the service I have received from their teams. All the staff I have dealt with have been professional, friendly, helpful, and knowledgeable. Thank you all.
Gillian · 18 December 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.