Trusted Agent profile · Totterdown
★★★★★
436 reviews across 2 platforms
148a Wells Road, Totterdown, BS4 2AG
Greenwoods Property Centre's office in Totterdown, at 148a Wells Road, is rated 4.6 out of 5 across 436 reviews on two platforms, including 224 Google reviews rated 4.5.
Every review we hold for the Totterdown office, from every platform, shown as written. First names only.
5/5
GoogleWe were warned about many estate agencies when looking to buy our first home and were wary of the whole process. Greenwoods Estate agents was the complete opposite of what we were warned to look out for. They were fair, honest and offered great communication throughout the whole buying process. We really appreciated the great communication and honest approach that Greenwoods offered.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotI've no complaints
I've no complaints, only good points to make - for a while, i felt the guide price was too low and the purchasers got too good a bargain. Now in the clear light of day and away from the logic of deal-making, I'm glad the process happened the way it did. I was in charge of decision-making but yet there was a lot of back-up at the right time. Louise's comment "getting a buyer is the easy bit, but getting the deal approved is where the work is !" was very apt. So well done all round, because it's a team effort including myself in that whole conversation .. the other thing that really matters is the trust issue and this is a strong point for Greenwoods
5/5
TrustpilotHard working and reliable estate agent
It has been fashionable to sneer at estate agents for years, (along with bankers, accountants, lawyers etc). However, I have used the company 3 times in the last 20 years and every time, they have worked very hard and delivered. In the latest move, it was only Greenwoods working closely with my lawyer, who seemed to be holding a long chain together and keeping all parties focused on getting to exchange. They earned every penny of their fee. I do not hesitate to recommended them.
5/5
TrustpilotThe staff at the Whitchurch branch are…
The staff at the Whitchurch branch are friendly and helpful and as it was my first time selling they explained how the process worked and kept in contact throughout. The viewing process is straight forward and they send property info to everyone on the mailing list and they have email and text service reminders. My house took longer to go through then expected and they helped chase the buyer and solicitors when needed. I would recommend Greenwoods to people considering selling /buying.
1/5
GoogleGreenwoods lied about clauses in my tenancy contract and acted unfairly all the way through which resulted in losing my deposit. Get everything in writing and confirm what you have been told.. Or better still, make sure you choose another agency. Their tactics are a legalised form of theft.
This is not a situation we are aware of, unfortunately we do not know who you are. If you would like to contact us to discuss this matter further, we would be more than happy to address your issues.
5/5
TrustpilotWe would definitely recommend…
We would definitely recommend Greenwoods to sell your house. They were amazing from beginning to end. They keep you informed every step of the way and are so helpful and polite to work with. Will definitely use them again. Thanks to all the team at Whitchurch.
Great review. Thank you for taking the time to review.
5/5
GoogleAs first time buyers we found Greenwoods to be helpful and prompt to respond to our queries. Thank you!
5/5
TrustpilotAmazing
Could not be more thankful for the amazing service we recieved, Pete was so helpful and understand, keeping us informed every step of the way.
5/5
TrustpilotProfessional experienced service…
Professional experienced service provider with flexible and efficient approach to the sales transaction . Always there when needed with advise on side issues if needed. I would highly recommend them to others who wish to buy or sell a property within the local area.
Great review. Thank you for taking the time to review.
5/5
GoogleVery helpfull staff that helped all the way through the process of buying and selling. Even though they were not selling my property they did more then any one can ask for like update on process, corresponding with solicitors and others in the chain.
Thank you for the kind words and taking the time to review. We very much hope to do business again.
5/5
Trustpilotall I can say is how good and …
all I can say is how good and professional all the staff were at greenwoods in Whitchurch as our sale was not the easiest and took a lot had work from them to give me and my family the house we always wanted. thank you
Thank you for leaving a positive review, we pride ourselves on good customer service and are glad that you think the same.
5/5
TrustpilotExcellent help from all the team and in…
Excellent help from all the team and in particular Pete. We had a few hiccups along the way and he was constantly chasing! Will definitely use them again!
4/5
TrustpilotI was very pleasantly surprised when…
I was very pleasantly surprised when dealing with Greenwoods. They usually replied to any queries quickly, much more efficiently that the other estate agents I was dealing with. They provided a very thorough starting pack in a ring binder with all relevant receipts attached to keep as a record. They were happy to spend plenty of time at the flat recording slight damages when we moved in and included detailed photos. So far so good.
5/5
TrustpilotGreat service, thank you
Great service. Always happy to arrange extra viewings and happy to speak on the phone. Dealt with only a few members of staff so didn't feel I was passed around the company. Good first experience of buying my first home. Thank you very much.
Thank you for taking the time out of your day to leave a review, We appreciate all the positive comments and are pleased that you have a good experience with Greenwoods.
5/5
TrustpilotRyan
Ryan, Peter and the whole team were fantastic with the sale of our old house and the purchase of the new one. Made everything easy from start to finish and always updated us. A big thank you from John & Ceri
Kind words. We very much value the feedback.
5/5
TrustpilotHouse sell with Greenwood’s Estate Agent
Very professional service. We had a lot of problems during the sell but Peter went out of his way to sort everything out. Would highly recommend.
5/5
GoogleGreenwoods dealt with the negotiations for the sale of a property in Bristol with speed and efficiency. We felt that we could approach them at any time for help with any problems arising from the sale and would definitely use them again.
Thank you for taking the time to write such positive feedback. We are please that you felt able to recommend and that you would consider using our services again. Wishing you all the very best.
5/5
GoogleStaff are unbelievably sound and helpful. Likely the only time in my life I'll ever recommend a letting agent but there you go. Lovely, lovely people who get the job done. Couldn't speak more highly of them.
5/5
TrustpilotPeter was great
Peter was great. He kept me up to date with developments all the way through the sale. Thank you Pete and the Greenwood’s Whitchurch team.
5/5
TrustpilotThe team were always professional
The team were always professional, responded quickly, kept me up to date by text, email and phone calls from the initial request, viewing and negotiation stages.They even printed off other documents for me as I didn't have a printer.
Thank you for taking the time to respond. Service is everything to us. Wishing you well.
5/5
TrustpilotI had an excellent experience …
I had an excellent experience ofGreenwoods Property. They took on a role as mediator between me and the vendor ensuring a smooth, well informed and good natured negotiation of the purchase of my home. All staff were friendly, professional and well informed.
Thank you for taking the time to review our services. We appreciate the feedback as it allows us to continually develop and improve the business.
5/5
TrustpilotCan't imagine using anyone else
If you've had bad experiences with estate agents (I haven't, but I know friends who have) the people at Greenwoods will reverse your opinion. They are down to earth, friendly, responsive to questions, don't give you a load of BS, and offer courteous and thoughtful service and practical help.As a first-time landlady, they've talked me through every step of letting my property with patience and a positive attitude. Couldn't imagine using anyone else.
5/5
GoogleIf you wish to sell your house in the Totterdown area, look no further! The staff are all professional, personable and friendly. If you have any questions, don't be afraid to ask. The team are there for you and will do everything they can to bring about a positive experience.
5/5
GoogleAll of the Greenwood’s team were excellent - from first contact to completion. They drove the process, communicated well and were knowledgeable about every stage of the process. I would highly recommend their services.
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