Every review we hold for the Totterdown office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRhys was extremely helpful throughout the entire process of selling our flat. He was easy to communicate with and helped to push the completion through as quickly as possible. Thanks for making the process as smooth as possible- I would highly recommend Rhys at Greenwood’s :)
Ellie · 30 March 2025
★★★★★ 5/5
TrustpilotGreat
Great! From the first viewing of my house, to the phone call congratulating me on my offer being accepted, right up to the moment I received the keys, Peter was ever the professional. He went above and beyond to keep me in the loop every step of the way and made the whole process go smoothly, even at the most stressful of times! Thank you to Peter and everyone at Greenwoods.
Emma · 26 January 2020
Agent replied · 5 July 2023
Thrilled with the review. Thank you for taking the time to do so. Pleased that we met expectations. Wishing you well.
★★★★★ 5/5
GooglePete and Lewis at the Whitchurch branch were always helpful and reassuring through what was, as a first time buyer, a daunting experience.
Pete went above and beyond to clarify things with my solicitor, who was a trainee and unfortunately appeared to be unable to comprehend basic facts about the purchase.
I felt very supported and the advice, guidance, and attitude was calm, candid, personable, and professional.
Thomas · 25 March 2024
★★★★★ 5/5
GoogleThank you Phil and the rest of the team for your management of our sale. I appreciated your professionalism, openness, support and communication. Sarah was very understanding when I was stressed and the photos that were taken at the start …
The · 22 April 2025
★★★★★ 5/5
TrustpilotHouse sale and purchase
The Greenwoods staff at the Knowle and Whitchurch offices were brilliant throughout the process. Their professionalism and help was outstanding and we would definitely use their services again and would highly recommend them to others looking to buy a property or sell their house. Thank you so much to Phil, Pete, and all their colleagues. We are very appreciative of everything you did for us. Steve and Claire
Mr · 31 August 2019
Agent replied · 5 July 2023
Thank you for taking the time to respond. Brilliant review.
★★★★★ 5/5
TrustpilotOutstanding service
We wish that all estate agents could be like Phil and his team! The process of selling our house was a long process, with lots of ups and downs, and all the way through Greenwoods were incredibly professional, patient, kind and helpful. If we still lived in the area there is absolutely no question that we would use them again. They really are a breath of fresh air.
Caroline · 5 February 2019
Agent replied · 5 July 2023
Awesome review! Thrilled. Thank you.
★★★★★ 5/5
GoogleI was very impressed with the whole Greenwoods sales department. They were very clear at each step of the way. I had phone conversations and email communications and was always kept up to date with where things were in the process. They provided great impartial advice and were always available to contact. I would definitely recommend using Greenwoods for anyone considering selling a property. From the brochure creation, to the vetting of potential buyers, to the appointments and feedback from potential buyers, I was kept up to date via email and SMS of viewings and feedback. They gave me confidence in their ability to handle all areas of selling a property.
Russ · 22 June 2025
★★★★★ 5/5
GoogleGreat estate agents would highly recommend Phil and the team to anyone, looking to sell in the Totterdown area.
Ivan · 25 October 2025
★★★★★ 5/5
GoogleWho said moving home was easy!
Having been let down within our chain recently I would like to thank Pete Lawson the branch manager.
Pete (who repersented our buyers) was always in regular contact with me and was very supportive.
If you want to work with people who care about YOU I would suggest you go to Pete at Greenwood's.
Thank You Pete for your support.
Gary · 29 July 2017
Agent replied · 28 July 2023
Thank you for taking the time to personally review our services. We, and Pete in particular, were only to happy to help. If there is anything we can do to assist in the future, please don't hesitate to contact us.
★★★★★ 5/5
GooglePete and Lewis at the Whitchurch branch were always helpful and reassuring through what was, as a first time buyer, a daunting experience.
Pete went above and beyond to clarify things with my solicitor, who was a trainee and unfortunately appeared to be unable to comprehend basic facts about the purchase.
I felt very supported and the advice, guidance, and attitude was calm, candid, personable, and professional.
Tom · 15 October 2023
★★★★★ 5/5
GoogleFrom the very first contact with Greenwoods Property Centre, Pete and his team have always been on hand to answer any questions, give us updates, help us with any issues and provide helpful honest advice. It was a very long and stressful process and similar to a roller-coaster ride for us but Pete and his team were always on hand to reassure us and deal with anything on our behalf. They have been a great support during the process. Just utterly fab! Highly recommend!!!
Charlotte · 1 September 2022
★★★★★ 5/5
TrustpilotJust brilliant service
OK, so going through a messy divorce, and having to sell my home of 35 years was particularly harsh, but I'm so glad I chose Greenwoods to market my property. They didn't give me the highest quote, but I felt everything about what was said was much more clear and consise, and it turned out the team on Sandy Park Rd, Brislington are all great, and incredibly empathetic, which is just what I needed. House went on sale 23rd June, and was sold to someone who viewed it on the 27th! Everything went silky smooth, and super quick. I moved out on 12th August, so all in around 6 weeks start to finish! It's been a roller-coaster of emotions, and Greenwoods were by my side for the whole thing, and I'm extremely grateful for their sensitivity in dealing with me (not the easiest person, with some mental health issues). I wouldn't hesitate one second to recommend them. Excellent service, and lovely team of people. Thank you Greenwoods, you've should be extremely proud!
Neil · 15 August 2022
★★★★★ 5/5
GooglePhil was a great help throughout the whole selling process. We had a little issue at one point but he dealt with it fairly and quickly. I don't normally have a high opinion of Estate Agents however, Phil changed that for me and proved that there are good Estate Agents out there. 10/10 would highly recommend Phil of Greenwoods.
Kath · 25 March 2024
★★★★★ 5/5
TrustpilotConsistently Excellent
Greenwoods for me are without a doubt the Best Agents in the area, bought and sold a couple of properties through them now and for our most recent sale, it wasn't even a consideration to use anyone else.Having to use another Estate Agent for my most recent purchase only further proved to me how Excellent Pete and his team are.
Phil · 20 January 2020
Agent replied · 5 July 2023
Thank you so much for taking the time to review and very kind words. We look forward to doing business again. Wishing you well.
★★★★★ 5/5
TrustpilotI would definitely use Greenwood’s…
I would definitely use Greenwood’s again in the future , I would like to say , all the team were very professional , very helpful , always returned my calls , it made my move a lot easier , knowing I could call an ask questions, an they were happy to help , many thanks Greenwood’s at Whitchurch !
Ms · 30 August 2019
Agent replied · 5 July 2023
Great Review. Many thanks.
★★★★★ 5/5
GooglePete and Louise were great to deal with during the purchase of our house. They were friendly and helpful and would always keep us updated with any progress. We had issues with our solicitor but Pete and Louise did all that they could and although our completion date was delayed this was not to the fault of Greenwoods. Would definitely recommend.
Rhianna · 29 July 2017
Agent replied · 28 July 2023
Much appreciated feedback. Thank you for taking the time to do so. We are pleased that your experience with ourselves was a positive one and we wish you well in your new home!
★★★★★ 4/5
GoogleWhen I first enquired about my property, I received an immediate response and good communication throughout the process.
The only less than perfect experience was the first viewing. It didn't feel like the agent knew much about the property and they weren't very engaging. As a first time buyer, this felt a bit weird (but maybe its the norm). This changed on the second viewing and once I put an offer in everyone I came into contact with was extremely helpful. Thank you.
Ioanna · 25 March 2025
★★★★★ 5/5
GoogleFrom the word go, I had faith in Greenwoods, and Phil specifically. Our exchanges were professional, open, honest, and all emails were answered swiftly. As a shared ownership sale, there were complications/more hoops to jump through, but thanks to having a good conveyancer, tenacity from Phil and my pushing to hit an ambitious target date, we succeeded in completing in 11 weeks! Thanks to all in the Greenwoods team for helping achieve this! Would definitely use the team again.
Bridget · 25 March 2025
★★★★★ 5/5
GoogleI bought and sold my first property with Greenwoods. Phil and Chloe were both really knowledgable and guided me through buying and selling my first home with them. After I bought my house, Phil kindly gave advice when I was doing it up as to what would add value to it. When I sold my property, based on the good experience I had buying and afterwards with their advice, I decided to list it with them. Chloe took excellent photos and my property sold with its first viewing with her! Phil has excellent knowledge of the local area which really helped when selling the property. I would thoroughly recommend Greenwoods.PositiveResponsiveness, Quality, Professionalism
Elle · 27 August 2021
★★★★★ 5/5
GoogleThank you Greenwoods! From day one you displayed professionalism - giving me an honest appraisal of my house even though it may not have been what I wanted to hear. That appraisal was however spot on! You arranged a number of viewings and kept me informed of leads. You got on with the job which in turn allowed me to get on my job. When there was a slight issue with the legal side of my house sale, you came to the fore and listened to me, took on board my concerns and acted. You took responsibility for resolving the issue with the buyer which was greatly appreciated particularly at a time when everyone is so busy. You kept in regular contact when progressing the sale and helped us to get to exchange which wasn't an easy task at the end due to the chain having different requirements. They even helped us to get removals which also make things easier.
My only regret - I didn't instruct Greenwoods when I first tried to sell my house. I went with a different agent and probably wasted three months given that Greenwoods introduced more leads to my house in a week than the other agent did in three months.PositiveResponsiveness, Quality, Professionalism
Rob · 27 August 2021
★★★★★ 5/5
GoogleWe moved to using Greenwood’s having failed to sell our home with another agent. Phil and team were professional and we quickly got an offer which led to our recent sale. We were kept up to date right up until completion took place and they made the whole process a lot less stressful. They were also able to recommend a surveyor and a solicitor, both of which have also been great. Not that I want to move again, ever, but we would use them again in a flash.PositiveResponsiveness, Quality, Professionalism, Value
Esther · 27 August 2021
★★★★★ 5/5
GoogleMy experience of Greenwoods Estate Agents was entirely positive. I am very grateful for the help, support and good advice I received throughout the process of selling my house.
Juliet · 25 March 2025
★★★★★ 5/5
TrustpilotI sold my property at greenwoods very …
I sold my property at greenwoods very fast and was very happy with there service! Vicky was extremely helpful and bent over backwards to help me and was also helpful with any questions I had at any time! I would use greenwoods again and would highly recommend them and Vicky she is amazing great asset to greenwoods!
Paul · 11 October 2017
Agent replied · 5 July 2023
Thank you for the kind review, we appreciate you taking time to leave such positive comments and will make sure that Vicky and the team are made aware of them.
★★★★★ 5/5
TrustpilotPete was brilliant all the way through
Pete was brilliant all the way through, we had a nightmare for six months but Pete and Ryan kept us well informed and was professional and friendly always. I’m so glad we chose Greenwoods or I think we would have given up months ago, (the 6 months timing was nothing to do with Greenwoods!).
Helene · 14 September 2019
Agent replied · 5 July 2023
Thank you for taking the time to respond. We are glad that we met your expectations. Many thanks again.
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