Every review we hold for the Totnes office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThe team at Fulfords in Totnes were most helpful for the sale of my property in South Brent. This was my first time as a vendor and their experience and professionalism guided me through the whole process. They were able to alleviate all my anxieties and bring the sale to a successful conclusion....today. I can't thank them enough.
Adrian · 24 March 2022
Agent replied · 27 May 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can not rate the Totnes office highly enough for their help in selling my home. I found the team friendly and very helpful. Jamie-Leigh was professional and efficient and kept me up to date by phone and by email. I did not use Fulfords solicitors so can not comment on them, but the sales team were amazing. Thank you for your all your help and support.
Nicki · 24 March 2019
Agent replied · 27 May 2023
Thank you so much for leaving such a brilliant review of our Totnes branch. I know they will be thrilled with your feedback. Kind Regards, Renee
★★★★★ 5/5
GoogleAlexandra Whitell and her team did an excellent job, they found a buyer very quickly and even managed to book viewings before the photographs of the property had been taken. They regularly checked that I was pleased with the service and asked if I wanted any changes to be made. If I sell another property I would be happy to sell it through them.
James · 24 March 2020
Agent replied · 27 May 2023
Thank you for your 5* review! it is great to read such positive feedback and I will make sure your comments are passed onward to the team. Kind regards, Scott
★★★★★ 5/5
GoogleThanks to Milly and all the team at fulfords for dealing with the sale of my property in a very professional manner and keeping me informed of any developments.
Martin · 16 April 2024
Agent replied · 28 July 2023
Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJosh and the team at Fulfords, Totnes have just sold my house in less than a month. Hassle free, so helpful. Lots of support. Very impressed.
Jane · 21 May 2024
Agent replied · 26 August 2024
Jane Tytheridge thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have had such a positive experience with Fulfords in Totnes! I can't speak highly enough of John, Maria and the team. They have kept us in the loop the whole time, have worked tirelessly to secure viewings and provide feedback and we have received an offer within ten viewings. Can highly recommend them and their wonderful, friendly competent services.
Beth · 24 March 2020
Agent replied · 27 May 2023
Thank you Beth for your 5* review of our hardworking team. I will ensure your kind words are forwarded to the branch and we look forward to helping you again in the future, should you need us.
Best wishes
Emma
★★★★★ 5/5
GoogleJosh and the team guided me very professionally, promptly and kindly throughout the house selling process.
Rowan · 20 July 2024
Agent replied · 26 August 2024
Thanks Rowan for your great 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotVery poor
I initially left a five-star review for Fulfords Paignton because they were very helpful in securing me a rental property. Unfortunately, my experience after moving into the property has been disappointing.
Neil · 11 June 2026
★★★★★ 1/5
TrustpilotExmouth branch
We signed with fulfords in exmouth June 2024 and to begin with they were helpful and the initial appointment was good so we signed up with them as we have had some dealings with them before.That turned out to be the worst decision ever.After a week I had to call them to ask why my property was not on there website only to told oops sorry,then I had to phone again to ask why there was no description about my property which they corrected.on one particular viewing my husband left our property to allow the agent to show the client around,after an hour and twenty minutes my husband phoned the agent as she hadn't phoned him to say the viewing was over to be told oops sorry I forgot.we stayed for the timed we signed for as we had no choice but NEVER would I recommend them to anyone.it took 16 weeks and numerous phone calls for them to put a sale board up and 4 calls later they still haven't picked it up.i don't blame them for the lack of footfall but I from start to finish we constantly had to phone them. Totally useless.
Amanda · 8 December 2024
★★★★★ 5/5
GoogleWe were looking for a house and the Estate Agent made one person (Maria) responsible for liaising with us, which she did on a regular basis checking on how we were and how our house hunting was going
Very impressed with the level of service
Rob · 24 March 2021
Agent replied · 27 May 2023
Thank you for your 5* review!
★★★★★ 5/5
TrustpilotAmy and Alice great customer service…
Amy and Alice great customer service and was always on the other end of the phone or quick reply to an email with any issues raised
Richard · 28 May 2026
★★★★★ 4/5
TrustpilotI was looking to purchase a property…
I was looking to purchase a property and the sales team were great. The details supplied were accurate and I received follow up enquiries regarding my interest and opinions. All of which were useful.
John · 25 March 2026
★★★★★ 1/5
TrustpilotVery unresponsive i had left a few…
Very unresponsive i had left a few voice mails and messages to staff and never had a reply,
Daniel · 20 July 2026
★★★★★ 5/5
GoogleWe would like to thank Maria and Ali for their help . We love our bungalow . They were always polite and friendly . Great meeting Maria who showed us round the bungalow and thanks to Ali for staying on with our late pick up of keys.
Simon · 24 March 2020
Agent replied · 27 May 2023
Thank you for taking the time to leave us this excellent review, it's great to see that the team were once again able to provide their proven, 5* service! Best wishes, Donna.
★★★★★ 3/5
GoogleAfter being on the market for 15 months, having had two viewings the first month, nothing progressed, and one viewing this last month. All through this time, not much positive feedback except why don’t you drop your price. This is a Four bedroom Semi House in an easy to get to location with access to all amenities within 5 mins.
Keith · 16 April 2024
Agent replied · 26 August 2024
Thank you Keith Cox for making us aware of your experience, please do contact us via review@countrywide.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThanks so much to the team at Fulfords for guiding us through buying our first home! Maria was so professional and helpful throughout the whole process, we really valued her honesty when showing us around properties and communicating with …
Hiba · 22 April 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave us this great 5* review and kind words. Kind regards Lucy, Customer Relations
★★★★★ 1/5
TrustpilotPlymouth Branch Unprofessional
Very unprofessional once they had our signature on the sales contract. No follow ups so buyer started haranguing me instead then pulled out because the support wasn’t there. A particularly dopey assistant left the door unlocked after a viewing and the entire office moved without telling me. A really shabby customer service
Helen · 11 September 2025
★★★★★ 5/5
GoogleAli made the process of buying a property during the pandemic a breeze. She was efficient, honest and kind throughout the entire process. We will definitely look to Fulfords when it’s time to sell our current property! Thank you.
Kate · 24 March 2021
Agent replied · 27 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations
★★★★★ 1/5
TrustpilotFulfords Exeter, Lettings
I rented my house out through Fulfords. Initially it was positive as the house was marketed well. Despite paying a management fee, I at times had to manage the house myself, reminding them to carry out repairs, not having emails replied to, and being charged over the odds by a team who were far too cosy to be professional with their contractors. Fulfords lost sight of the fact that they were engaged by me to manage the property, and also lost sight that it was my house.
SML · 3 September 2024
★★★★★ 4/5
GoogleI have had occasion to use Fulfords to sell a property in Totnes as part of the disposal of the estate of a deceased friend. This has been a particularly difficult time to sell, due to the present economical climate and Fulfords have frequently kept me in touch with the situation. I live a considerable distance from Totnes so was most grateful for their help in many small ways. Checking on the heating, the mail, and the general appearance of the property for example, which meant a great relief for me and my fellow Executor. The staff, Alice, Simon and Jason were unfailingly helpful and I would recommend this company to anyone needing the services of an Estate Agent.
Margaret · 24 March 2014
★★★★★ 1/5
GoogleNot all surprised by James' experience as a vendor as detailed below - Fulfords are extraordinarily dismissive of potential buyers and are limiting their client pool to pure cash buyers:
We enquired to view a property advertised by Fulfords.
First exchange: Fulfords is not allowing viewings by potential buyers who do not have an offer on their own property, which we did not then have, although our house was advertised for sale.
So we waited until we had received an offer on our property and then re-engaged 2 weeks later.
I was taken aback when I was told Fulfords would need to speak to our agent to confirm we had received an offer, but fine - doesn't feel great to be called a liar, but if that's the only way to see this property...
But then Fulfords said they would need to see copies of my bank statements for proof of funds before arranging a viewing.
I did try re-explaining that we would be funding the purchase through the sale of our home, but the agent was adamant - we could not book a viewing unless I provided this.
Maybe there is sufficient demand in the market to limit the potential pool of home buyers to 100% cash buyers who are prepared to share their bank statements before even seeing a property.
But dissatisfied vendors like James below may wish to consider other agents in the area who are also allowing viewings to other interested buyers who plan to fund their purchase from the sale of their home or using a mortgage.
In the meantime, the property we are interested to see with a view to making an offer remains unsold and on the market.
UPDATE: Subsequently contacted by Fulfords to explain they will accept confirmation from our agent of the offer, whether it is proceedable and our recent mortgage statement to confirm affordability - In order to arrange a viewing.
All in all, by this point, I chose to concentrate our search on other properties.
Phillip · 24 March 2022
Agent replied · 27 May 2023
Hello, we're sorry you feel this way. We'd really appreciate any further feedback which you can leave by emailing review@countrywide.co.uk Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotThorough and detailed review
Leah at Fulfords Exmouth provided a very thorough and detailed valuation of my property
Customer · 25 June 2026
★★★★★ 5/5
GoogleAn awkward sale for various reasons that was handled with the utmost professionalism by Ali and her team at Fulfords , Kingsbridge . Many thanks . Sad to see the branch is closing down after so many years .
Philip · 24 March 2020
Agent replied · 27 May 2023
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleWhat an amazing service, and such a stress-free experience selling my house. Thank you so much Maria and Team Fulford’s.
Deborah · 24 March 2023
Agent replied · 27 May 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
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