Fulfords Totnes reviews

★★★★★ 1/5

Google

We went with Fulfords at totnes mostly because of their high reviews. However the whole time we were with them was terrible. I only ever needed them to put the house on the market for the price it was worth and for what someone would be willing to pay for it. They failed. We were tied in for a 4 month contract and during that time had no viewings whatsoever. - There was somebody after 2 days who we were told had viewed every house in Dartmouth - but who was he then? A serious buyer? We were contacted after 2 weeks and advised to reduce the price of the house by more than 5%. We did finally agree after 2 months but never received a single viewing even after that. That was the only contact - I ever received initiated by them, plus 1 market report. After nearly 4 months I was in fact asked what was my phone number. It took them 6 weeks to put up a board, 3 weeks to initiate the updated refresh pack after dropping our house price, there was a duplicated slide show (not video) on our initial listing which I had to point out to them, they didn’t return many of my phone calls even when the Exeter branch said they’d get them to reply. I could go on and on, but I honestly don’t understand what went so wrong in our case and how we ended up in such a big mess with them and with my life as a consequence and I’m annoyed it has happened.

Kay · 25 August 2025

★★★★★ 5/5

Google

Josh Mackin and the team at Fulfords (special mention also to Cody Harper) were fantastic throughout the entire process of buying my new home. Josh was professional, friendly, and provided the right advice at every step. Cody was prompt, proactive, and determined. Both of their dedication made the process smooth and stress-free. Having dealt with other estate agents in the past, I'm thrilled I chose Fulfords this time. Highly recommend Josh and Cody for anyone looking to buy or sell their property!

Harvey · 20 July 2024

★★★★★ 3/5

Trustpilot

Seamless if you have the right person

A seamless transition to move when Aaron, the senior lettings agent, was available. Unfortunately he was on a long overdue holiday midway through the process. I was left frazzled by lack of communication and over reliance on online portals and time wasting referencing (a week). I offered to pay 6 months up front which I have, but still needed to go through references and run around (on the day of my father's funeral) to get copies of my savings and investments only to then be told I'd need to pay the 6 months anyway. It's been a distressing time, not helped by lack of communication and red tape. When Aaron returned he called, I paid, we arranged a key exchange and it was done. I like simplicity and simple business practice where you speak to people and at least have an email attaching documents rather than online portals or documents sent without any human interaction. Perhaps I'm too old school, but business should be personable. Aaron is a friendly, warm and welcoming man who gets things done easily which is exactly what you need when you're moving after the death of relative, not to have to chase people constantly.

Simone · 30 July 2025

★★★★★ 5/5

Trustpilot

I can’t recommend Grace Prew at…

I can’t recommend Grace Prew at Fulfords' Dawlish highly enough. As a buyer, I have been incredibly impressed with the service and personal attention she has given throughout my property search.

Bamberry · 3 September 2026

★★★★★ 5/5

Google

Fulfords sold our family home for us and were in fact the third agents we had used. They were professional, friendly and very approachable. They communicated with us at every step of the way so that we knew exactly what was happening and what needed to happen next. The marketing looked attractive and got us the buyer we needed. Sam and Millie were faultless. They were always available to talk and reassure us. I thoroughly recommend them.

Debbee · 24 March 2024

★★★★★ 5/5

Trustpilot

Aaron Marks in Exeter branch is great

I would like to thank Aaron Marks in the Exeter branch for being such a kind, professional and helpful member of staff. My family have recently rented a property from Fulfords and couldn’t be happier. The times I have called the office, I have been greeted warmly by all staff and they couldn’t have been more helpful.. Thank you!

Jenna · 12 November 2025

★★★★★ 1/5

Trustpilot

Fulfords in Tavistock fall way short of…

Fulfords in Tavistock fall way short of customer service for buyers of their marketed properties. We understand that estate agents represent the vendor but it is ultimately the purchaser who pays their wages. Todd Schooling in Tavistock works only for the vendor and does not use common sense when a sale falls through lower down the chain. Straight to vendor without having patience to ascertain if the chain can be salvaged(which it has). He does not consider how much money other people have paid out to get to things moving. Through no fault of his own, he is young and inexperienced with no apparent manager to assist in Tavistock. No feedback when questions asked, or only partial answers. Think twice if you want to use Fulfords.

Jimstein · 17 June 2026

★★★★★ 5/5

Trustpilot

Kathleen Hepburn

I am currently looking down in the area, Kathleen has been amazing staying in touch with me, sending me similar properties to my requirements and keeping me in the loop with upcoming properties in the area

Mr · 12 March 2026

★★★★★ 1/5

Trustpilot

Shambles of a company

Shambles of a company, not a good experience trying to sell my property with them. Put wrong property details online re number of years left on lease so would obviously put people off, chased up numerous times to amend, especially not happy when you’ve just spent £6000 extending the lease to sell. Little to no feedback from viewings when I actually had a viewing. And to top it off, considering I’m out of contract with them now because cancelled as soon as I could, got a call today saying what’s your position at the moment because they’ve got someone really interested could they have a look on a “one off basis? ”, so to test them I said sure, they said they’ll call them and get right back to me, guess what didn’t even call me back. Unprofessional, deceitful, useless, time wasting estate agency DO NOT USE if you want to sell, and for anything else

Anthony · 19 March 2026

★★★★★ 5/5

Trustpilot

Fulfords Exmouth sales team lead by Niamh Scott

Niamh Scott and her sales team from fulfords Exmouth went above and beyond to get the sale of my house through.

Jonathan · 6 June 2026

★★★★★ 4/5

Google

Big thank you to Manager Josh and team member Bryony - they succeeded where others failed during a challenging property climate. Bryony often checked in and was very helpful towards to the end, especially helping to explain processes and responsibilities and liaise across parties.

L · 17 November 2024

★★★★★ 1/5

Trustpilot

TERRIBLE COMPANY

From start to finish dealing with this Estate Agent has been an absolute nightmare. Customer service non existent. Flat had a lot of issues when we moved in which they said they were going to fix beforehand! Rude over the phone and always long response times. STAY WELL AWAY.

William · 29 August 2025

★★★★★ 5/5

Google

We've just sold our family home with Fulfords. Josh and team have been brilliant- professional, friendly, providing the right advice and information and making the process smooth and as easy as possible. Having experienced other local estate agents, we're delighted we chose Fulfords to support us this time.

Fran · 16 April 2024

★★★★★ 5/5

Trustpilot

Emily gets things done!

We have been renting our home through Fulfords for more than 7 years and always find that the team are helpful and responsive to issues when they arise. A particular shout-out must go to Emily, for her tenacity in resolving an issue between our Landlord and the local council on our behalf, without her persistence it may never have been sorted - thanks Emily!

Liz · 28 November 2024

★★★★★ 5/5

Trustpilot

Fulfords Plymouth feedback

We dealt with Fulfords, Plymouth and we recieved a very personalised service big thanks to Lara and Mia!

Mike · 29 March 2026

★★★★★ 5/5

Google

Fulfords of Totnes successfully sold the property that was our parent's house for more than 20 years. They managed to get a sale over the asking price in a very business like manner. Sam and Millie were always friendly and efficient, always keeping us fully informed of developments and in touch with the solicitors every step of the way.

Lewis · 24 March 2023

★★★★★ 5/5

Google

I can’t praise Fulfords at Totnes high enough.From the very start of selling our property they were very efficient and we received an offer fairly quickly. Maria was quick to advise and sort out any problems we had along the way in a very caring manner. Selling a property is stressful but this was made much easier by the team at Fulfords. Thank you to all of you.

Julie · 24 March 2022

★★★★★ 5/5

Trustpilot

Jason at Fulfords Simply the best!

I dealt with Jason (Manager) at Fulfords, St Budeaux, Plymouth as I wanted to sell my rental property. On our first meeting he assessed the house, was fully armed with facts about the surrounding areas property market and was totally transparent re costs and approximate timings. He was polite professional and clearly highly experienced. I should add at this stage that he had come highly recommended by my sister in law who had previously used his expertise to sell her mother’s house. I was impressed both at the initial meeting and afterwards by his continued diligence. The team there (directed by Jason) worked hard to sell my property which they did in very short time. They continued to assist the purchasers (first time buyers) when they hit snags which I have no doubt greatly reduced the timeline. I cannot recommend this estate agent enough. I will definitely use again. Thankyou to Jason and the team.

Mrs · 19 December 2023

★★★★★ 1/5

Trustpilot

Where do I start

Where do I start. We bought a house that Fulfords had listed, when we went to the first viewing the estate agent didn't even know how much the house was on the market for. We put in an offer in and it got accepted. We had two phone calls a week later asking how we were getting on with purchasing a new house although we had already had an offer accepted on their listing.

Adam · 16 December 2025

★★★★★ 1/5

Trustpilot

Worst company ever

Worst company ever. This company have special talent to make expense quote same as the amount of deposit money. Even the internal guy shared to me they make fake quotations from local services in order to grab all deposit of tenant. Do not recommend this company al all.

Prabhu · 9 July 2026

★★★★★ 1/5

Trustpilot

Very disappointing experience with…

Very disappointing experience with Fulfords Paignton. Our tenancy agreement contained a clear break clause (Clause 17.2), and we gave the required notice, yet we later faced a claim for £687.12 in alleged rent arrears and a dispute over our £1,200 deposit.

Zhasmin · 18 August 2026

★★★★★ 5/5

Google

We recently bought a house through Fulfords. Millie was approachable and easy to get hold of. Whenever we needed access to the property this was conveniently facilitated. Millie did a good job of ensuring the transaction was progressing and we moved in less than 10 weeks after our offer was accepted.

Florence · 24 March 2023

★★★★★ 1/5

Trustpilot

Unprofessional behaviour

Very unprofessional behaviour. Earlier, they told us the landlord had agreed with other tenants and refused our application. Later, my husband inquired about the same property from his Zoopla account and was told it was still available. When he mentioned that I had already spoken to them in the morning, they suddenly changed their answer again. This was despite the fact that we had already accepted the rent they quoted.

Waq · 11 November 2025

★★★★★ 1/5

Trustpilot

Never inspected the property for 2…

I own a bungalow in Exmouth with beautiful views of the sea, I used Fulfords lettings to look after it. Fulfords Exmouth never inspected the property for 2 years, tenant wrecked the place, no Branch manager or lettings managers for long periods of time, been offered £100 goodwill gesture not accepted. Please give this company a wide berth.

Gary · 23 February 2026