Trusted Agent profile · Torquay
★★★★★
182 reviews across 1 platform
115 Union Street, Torquay, TQ1 3DW
Connells's office in Torquay, at 115 Union Street, is rated 4.1 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.1.
Every review we hold for the Torquay office, from every platform, shown as written. First names only.
5/5
GoogleRob, Laura and the rest of the Connells team were great. The conveyancing took a very long time and the Connells team did everything they could to keep things progressing and managed to arrange an extension on the mortgage offer. Lots of communication and good response times, I’ll certainly be using them again.
4/5
GoogleFriendly and helpful with sales and mortgage advisor. Had few issues where I felt the help could have been pushed forward with and not always clear at times with viewings of our property but good approach on the whole and felt looked after by the team.. thank u ConnellsPositiveResponsiveness, Professionalism
5/5
GoogleEasy transaction and help with moving
Hi John, Thank you so much for the review, I'm glad it all went smoothly. All the best, Connells Torquay Lettings :-)
5/5
GoogleBen at Connells has given great advice so far,Thanks Ben.PositiveResponsiveness, Professionalism, Value
1/5
GoogleDon't deserve one star, arranged to view a rental property, 1 week earlier. To travel 200+ miles on train, to arrive at property, no one came to meet me. When I rang the agents they had no record of the arranged viewing. Absolutely rubbish!! So unhelpful, unable to offer a alternative appointment, LANDLORD'S avoid at all cost.
5/5
GoogleOur estate agent harry was truly amazing, he was polite helpful and couldn't do enough to help us. We have been with connells twice to move and harry was there to help the whole time. He really is an excellent estate agent. Many thanks for all your help an advice.
5/5
GoogleJodie from Connells showed us around several properties. She was great, had a lovely manner, very helpful and informative. Would definitely recommend her to others!
5/5
GoogleJust wanted to say a how impressed I was with harry with helping me move from Cambridgeshire to torquay and also understanding my requirements to find a place that takes children and a pet which can be difficult at the best of times. Thanks harry 👍 …
5/5
GoogleI approached the Torquay branch looking for a flat for my mother and they were able to show me a property that ticks almost all the boxes and which we are now purchasing. Thank you very much to Laura White who has been very helpful.
5/5
GoogleI have been totally happy with everything that Connells have done for me with getting my property on the market. Simon for coming to value it and the rest of the team for putting it towards potential buyers. Can’t ask for a better experience in selling a property
5/5
GoogleJodie showed me the property 2 times and on each occasion was prompt,knowledgeable and managed the seller effectively. I will continue to deal with Connells to find the right property for us,
5/5
GoogleI have had a very good initial experience with Hiba at Connells. I have yet to complete the purchase, however Hiba's manner and approach was excellent in our dealings with her.PositiveProfessionalism
5/5
GoogleFantastic service, our house sold in less than a week from signing up with Connells and before it even went live on their site. Very smooth process and very impressed with their professionalism and proactive approach. Would definitely recommend to anyone looking to sell their property.
1/5
GoogleHighly unimpressed with this agency. On my viewing, the guy wouldn't even tell me his name! Was more interested in his mobile phone. Complete time wasters & missing vital customer service skills needed in my opinion.NegativeQuality, Professionalism
4/5
GoogleVery informative answered all questions I had told me everything I wanted to know
1/5
GoogleHad to fight tooth and nail to get my deposit back on a rented property, despite my landlord telling connells to release my deposit I had to wait a further six weeks.
5/5
GoogleI recently rented a property from connells. The experience was brilliant all the way through. Everyone I spoke with were friendly and helpful.
5/5
GoogleRented my family a beautiful maisonette. Lot of hoops to jump thru but helpful staff and worth it for somewhere nice to live.
4/5
GoogleHassle Free sale with Connells. Answered all query’s and questions promptly. Found a buyer for my property quickly, as a quick sale was needed. Happy with the services I received. Many Thanks
5/5
GoogleJodie @Torquay... spot on service, great customer focus, great communication... I'd definitely use Jodie again
4/5
GoogleRating only, no written review.
Thanks for your feedback. We’re thrilled you had a great experience and welcome any further comments you might have!
5/5
GoogleRating only, no written review.
Thank you for your 5* review. Kind regards, Lucy, Customer Feedback and Support Team
5/5
GoogleI just want to say a BIG thank you to the Connells team who listened to my list of requests and found me my prefect home so speedily.
5/5
GoogleI recommend Connells (Torquay) without hesitation. Ben and Ryan looked after me, communicated very well and got things moving. Professional, friendly and effective. Thank you
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
