Connells Torquay reviews

★★★★★ 5/5

Google

I have too many good things to say about Lillie in the Torquay Branch. Despite a wide range of issues with constant badgering from me she's always made time to help and get everything sorted no problem, incredible stuff as always thanks again :)

Tom · 11 July 2026

★★★★★ 5/5

Google

Tara has been a constant source of knowledge and comfort throughout our dealings with Connells. I am particularly grateful for her efforts in going above and beyond to overcome hurdles out of our control and feel she’s maintained our best interests at heart throughout.

Bel · 30 March 2025

★★★★★ 1/5

Google

I have been attempting to contact you over the past three weeks regarding a property. Unfortunately, I have not received any response to my calls or emails. I am very disappointed with the level of service provided by Connells Torquay

Lil · 11 July 2026

★★★★★ 5/5

Google

I had a really positive experience with Tara Portsmouth at Connells Residential Lettings. She was always professional, kind, and very supportive throughout the whole process. Tara explained everything clearly, responded quickly to my questions, and made me feel confident and comfortable during what can usually be a stressful time. I truly appreciate her help and would highly recommend her to anyone looking to rent through Connells.

Світлана · 17 October 2025

★★★★★ 5/5

Google

Spot on service and highly customer focussed! This has been an amazing experience with Connells and in particular Rob! From the word go Rob has assisted us with all of our questions and got us the best deal possible as first time buyers. Rob has been honest, dedicated and resilient in helping us find our first home and the best mortgage. From the AIP to full application and protection, Rob has been assuring and supportive in all that he has done for us! Cannot wait to continue this journey with Connells. Thanks again! Tayla and Tash :)

Tayla · 26 August 2022

★★★★★ 5/5

Google

Jordan has been absolutely amazing. Answering all my questions and some. He is very knowledgeable on the areas that we had our viewings. Local amenities, beaches bus stops. Walking and driving distances. We first met Jordan at the beginning of December last year and again at the beginning of February this year looking for our final home. Taking us through a big challenge of leaving my house of Forty years. Our impressions of Connells are all favourable,due mainly to the efforts of the staff at the branch in Torquay. Thanks to all the team.

Paula · 11 October 2024

★★★★★ 5/5

Google

Our experience with Connells was terrific. Lauryn Chalk listened to what we said we were looking for, and delivered some very apt properties for viewing, in a short amount of time. Harrison also worked the listings on our behalf. Five stars.

David · 11 May 2026

★★★★★ 5/5

Google

Recently purchased a property. The process was smooth throughout and Rob was a great help in getting everything sorted for us and answering any enquiries and concerns we had.

Graham · 10 April 2025

★★★★★ 5/5

Google

Just want to thank Harrison for all he said & did today with our viewing. Such a pleasure. Will continue to do business with you all

Cristina · 17 April 2025

★★★★★ 1/5

Google

Have tried to get them to conduct a valuation 4 times, and they have not turned up on 4 separate occasions, leaving me waiting - with no phone call or apology. Very poor.

Jennifer · 11 May 2026

★★★★★ 5/5

Google

Professional and efficient service from start to finish. Communication was clear and timely, and the whole process felt well-managed. The team was knowledgeable, approachable, and always willing to answer questions. Would happily recommend.

Winnie · 11 May 2026

★★★★★ 5/5

Google

Wow what can I say! We finally managed to pull off our dream house all thanks to the amazing mortgage man Rob Westell! Thank you so so much for making it a pleasant and relaxed experience. You kept our minds at ease the entire time and we are so excited to finally be getting the bigger home we've dreamt of.

Charlotte · 26 August 2023

★★★★★ 5/5

Google

Very happy with Connells Torquay. Huge shout out to Olivia. Olivia has been amazing and keeps me updated with new listings as soon as anything suited comes on the market. There have been massive improvments with the service provided and I highly recommend both Connells and Olivia. Many Thanks

Damian · 17 April 2024

★★★★★ 5/5

Google

The agent Jack Grimes was very friendly helpful and professional I was a pleasure to deal with him Kind regards Marga Collins

Marga · 17 April 2025

★★★★★ 1/5

Google

Terrible response time and customer service. Got many details wrong, and don’t reply to emails. Also don’t care about the type of people they show round your rental properties, total lack of care for landlords. Would not recommend.

John · 17 February 2026

★★★★★ 5/5

Google

I received a lot of help fromTyler Copp, when completing the paperwork. Thank you for everything from start to finish you have been amazing. Highly recommend.

Mike · 11 May 2026

★★★★★ 1/5

Google

They let the property next to me over 7 years. Two of the three were druggies. Complained bitterly to them as we had to live this being an owner and their service was dire. They lied about the amount of parking spaces. Latest druggie left without handing all the keys back. So tennants are unvetted and return inventory not completed properly and any lease they give is not adhered to or enforced. I wouldn't trust or use them ever. Give them your property at your peril. Plenty of fake reviews here I suggest you read the lower score ones as they are closer to the truth. Additional. Thanks for your reply and if you were serious you would have listened to us over 7 years. You have made myself and my wife ill over this so please don't tell me your business has discovered a conscience because I have left a bad review and damage limitation won't work. I stand by my review and I've only listed half the issues.

Ian · 11 October 2024

★★★★★ 2/5

Google

George the estate agent was great, the presentations of the properties where great as well but the portfolio quite small. I would of buy from George if I would of find a good property. The mortgage advisor was full of knowledge but didn’t gave me the best rates or enough information about the buying process. Very disappointed that I needed to follow up so often for calculations that never came back. I didn’t buy with Connells in the end as I found my dream property with a local agent

Alexandra · 11 October 2024

★★★★★ 5/5

Google

Excellent service! The team really listened to our requirements and suggested properties that suited what we were looking for! Highly recommend.

Riviera · 11 May 2026

★★★★★ 5/5

Google

Dealt with Olivia in the Torquay branch, she went through all the details that I gave her and came up with some perfect options for buying. She was also very helpful with information regarding mortgage services that are available through Connells themselves and just in general really put me at ease about the process. Thank you!!

Sophie · 11 October 2024

★★★★★ 5/5

Google

Cheers Rob and the team at Connell’s Torquay. Rob listened carefully to my requirements and laid everything out for me and explained in language I understood before finding me the best deal. Very prompt and quick service. Will recommend and use again.

Dane · 26 August 2023

★★★★★ 5/5

Google

Would like to say all the staff were so helpful with my requests especially Tanita who went above and beyond

Damien · 11 October 2024

★★★★★ 5/5

Google

Used Rob as my mortgage broker for purchasing our first home and he was amazing! He was so helpful and friendly and helped me throughout the whole process. He was onhand with any queries I had and was more then helpful to assist if I wasn't sure about anything. I couldn't recommend him more then enough. If anyone is looking at purchasing a home definitely use Rob.

Sarah-Jane · 11 October 2024

★★★★★ 5/5

Google

5 Stars for Rob the Mortgage advisor at Connells Torquay. Rob helped me get my mortgage without any fuss, fantastic communication throughout, gave me plenty of options to fit around my needs. Would highly recommend him. Thank you Rob!

Charlotte · 26 August 2023