Sage & Co. Property Agents Torfaen reviews

★★★★★ 4/5

Google

Megan was very helpful. Issues we had were resolved with no undue fuss

Juliette · 1 May 2025

★★★★★ 5/5

Google

We couldn't have asked for better service. Everyone was friendly, professional and efficient. Steve was very reassuring at the initial valuation and put the price spot on. Within days we had three viewings, and within a couple of weeks we had an offer for the full asking price. The girls in the office kept us fully updated at all times. We would definitely recommend them.PositiveQuality

Alison · 26 October 2021

★★★★★ 5/5

Google

Sage team have been great throughout my purchase. Always been contactable when needed and they have been great keeping me updated on progress. One of the better agents I have used.

Dan · 26 September 2026

★★★★★ 5/5

Google

One of the best experiences I’ve had with any agency. The process was very fast, easy and efficient, I was in my new home within 1 month and the staff are unbelievably helpful and friendly, would highly recommend to anyone.

Lewis · 3 November 2025

★★★★★ 1/5

Google

Where do I even begin. We moved into a property in January 2023, when we viewed it in December 2022, the house wasn’t in the best shape, mould in most rooms, mould in the built-in fridge, a back garden which wasn’t only just overgrown, it was covered in brambles, the grass was at least knee high, not to mention the “back door” which might as well not be there, it’s a wooden door which has rotted away to the point where insects end up in your living room, rain comes in through the door and it’s just terrible. We were told everything was either fixed or would be, we went to view it again before agreeing to move in and everything seemed to be OK and then fast forward to the summer of 2023, the door issue hadn’t been fixed, the windows are bust and have condensation all inside them and some don’t even open at all. The landlord was next to useless and so were Sage, there was never ever any communication with them beyond reporting an issue and being told it was “passed on”, no update on whatever the landlord has said or hasn’t said. When we moved out, I emailed them along with my 1 month notice, that we would post the keys through the letterbox. They acknowledged the email and then a month later asked why we had done that because apparently they didn’t have a spare key nor did the landlord. How can they even be a company if they can’t do the basics?! What if we lost our key and needed a replacement? I wouldn’t recommend these jokers, if you have the displeasure of dealing with Megan or Diane, just walk away, they’re as clueless as they are useless. I’d give 0 stars if I could. EDIT: As from the reply, they’ve tried to paint myself and my family in bad light. We didn’t leave the property in any disrepair, no damage caused but instead left it as it was when we moved in, and in some areas better than we found it. You will notice they didn’t defend the mould or any of the issues I noted in my review because they know it’s true. They don’t do anything beyond “passing on info” which a review from 6 years ago also mentions, shame they haven’t gotten better. All images uploaded are from when we moved in and some when we were moving out -- none of the issues had ever been resolved with the exception of the built-in fridge.

Connor · 28 May 2024

★★★★★ 5/5

Google

Fantastic service, especially compared to previous agents we had been with. Everything was smooth, quick and easy through the whole journey of viewing a property to rent all the way to moving in. Very grateful to Megan for her help so far!

Raegan · 26 October 2023

★★★★★ 5/5

Google

Great experience with Sage and Co. The team were friendly, professional, and helpful throughout the whole process. Communication was excellent, and everything was handled smoothly and efficiently.

Laura · 8 October 2026

★★★★★ 5/5

Google

Everyone was helpful, kind and professional. As it was my late mums property it was quite emotonal for me, but Sage was brilliant and patient with me

Julie · 10 February 2026

★★★★★ 5/5

Google

Honeslty one of the easiest company's to be able to communicate with regarding any issues or question you have with property's, they are really friendly bad give any help and support needed, they are fast and reliable, would recommend.

Nathan · 17 October 2025

★★★★★ 5/5

Google

Amazing response and very helpful.

Ugochukwu · 10 July 2026

★★★★★ 5/5

Google

Myself and my partner have been dealing with Megan whilst renting our first home, she has gone above and beyond to assist us and making the rental process hassle-free. She has consistently kept me up to date and has been extremely helpful in answering any of our queries. It has been a really smooth process thanks to her. Diane has also been fantastic and she informed us of everything we needed to do to our home to make it rent-proof! What a lovely woman to deal with. Thank you to both of you, its very rare to find such great service and both of your help and hard work has been deeply appreciated!

Melissa · 27 February 2024

★★★★★ 5/5

Google

Megan was always friendly and helpful, very responsive, I never had to wait long for a response. They were very accommodating and flexible with viewings and extra viewings when requested etc. Overall a pleasure to deal with!

Lucy · 26 October 2023

★★★★★ 5/5

Google

From the initial valuation of James to the completion with Nicola, service was 5*. They couldn’t do enough for us made things so simple and easy selling our house. Thanks Sage & Co for selling our house.

Gemma · 10 October 2025

★★★★★ 5/5

Facebook

I would highly recommend Sage & Co to sell your house. The service from start to finish is fantastic and they take all of the stress from moving house away. They chased continuously and made the move happen as fast as possible. Emily and the team know exactly what they are doing and I would 100% use them again🦉💜

Thea · 1 April 2021

★★★★★ 5/5

Facebook

Huge thanks to Carol, Nikola and team for all of their help and patience with a very difficult sale through no fault of seller or purchaser. Excellent negotiating skills keeping everyone on side at all times. Would highly recommend Sage as an Estate Agents - a credit to their industry.

Ange · 21 August 2024

★★★★★ 5/5

Google

Big shout out to Nicola in the Cwmbran office who really helped make the purchase of a house through Sage&Co. Can’t praise her and the team enough. Really responsive and did everything they could to make the sale go through as smoothly as possible.PositiveResponsiveness, Professionalism

Konrad · 26 October 2022

★★★★★ 5/5

Google

Very professional help me find my new home, Diana and Megan, very nice and helpful.

Alicia · 10 March 2026

★★★★★ 5/5

Facebook

My wife and I have just purchased our first home together and what are experience it has been. Carol was truly amazing, always willing to answer all our questions. Communication was second to none, thank you again so much!

Carwyn · 19 December 2024

★★★★★ 5/5

Google

A big thank you to all at Sage & Co Cwmbran for all your hard work when purchasing our new home, after having many problems with our own Solicitors they helped to chase up and ring around different parties to get it all back on track taking a lot of stress away from us, much appreciated. Would definitely recommend.

Carole · 18 October 2024

★★★★★ 5/5

Facebook

Sage were excellent throughout the selling process and succeeded in getting an offer within a short few weeks, and at full asking price! Their dedication and communication levels were second to none, which is a rare thing these days. Thank you Sage and Co.!

Nathan · 11 March 2026

★★★★★ 5/5

Google

The second time that we have used Sage . Will definitely use again in future if we move on .Special thanks to James for all his work.

Colin · 29 November 2023

★★★★★ 5/5

Google

Sage & Co were excellent when we were buying our property. They made the whole process quick and easy and kept us informed throughout the process of what was happening. The staff are friendly and helpful, I highly recommend them

Sammy · 8 June 2025

★★★★★ 5/5

Google

Team Sage has been brilliant throughout the rather complex process of moving house. Very grateful to you all :)

Catherine · 25 December 2025

★★★★★ 5/5

Google

Excellent service. Always kept up to date with progress etc.

Steve · 10 March 2026