Trusted Agent profile · Tonypandy

Darlows Tonypandy reviews

★★★★★ Excellent

204 reviews across 2 platforms

covering Tonypandy, CF40 1EW

Part of Darlows, see every office.

Darlows's office in Tonypandy, at covering Tonypandy, is rated 4.8 out of 5 across 204 reviews on two platforms, including 194 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards Darlows won in 2026.

Google logo

4.8 / 5

194

Reviews on Google

This office

Facebook logo

3.8 / 5

10

Reviews on Facebook

This office

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Awards

The Trusted Agent 2026 results for Darlows, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Tonypandy office, from every platform, shown as written. First names only.

5/5

Google

A very helpful, friendly estate agents! We dealt with Chris who was very friendly throughout the process and always booked people in for viewings in blocks, when it suited us so we didnt always have people coming constantly. She was always on hand to help with any enquiries we had and will definitely use her services again if ever needed! Thanks Darlows estates and thank you Chris! 👍

Kyle · 24 October 2022

Agent replied · 23 October 2024

Thank you Kyle for your kind words, I wish you and your family all the very best in your new home together ⛪ take care Chris

5/5

Google

Being a first time buyer and doing it on my own, I have found the process so far quite overwhelming and daunting however the team at Darlows, especially Christine Jones have been so understanding & helpful. Christine could see how nervous I was and is putting in every effort to help calm me down and to make this process as stress free and as enjoyable as it can be! She has been absolutely wonderful & so enthusiastic about the whole thing that I'm now so pleased I decided to go for it!

Rachael · 24 October 2020

Agent replied · 23 October 2024

Dear Rachael, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We hope to see you soon!

5/5

Google

Very professional and friendly, Christine is very helpful and knowledgeable of the local area, knew all about the local schools, shops and transport links. She is a credit to Darlows. We had a lot of viewings at different properties with different agents and Christine was head and shoulders above all of them. Christine and her excellent customer service filled us with the confidence to proceed with Darlows. Would recommend to anyone.PositiveResponsiveness, Quality, Professionalism

Carl · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave a review, I really appreciate your positive feedback and kind words, Regards Chris

5/5

Google

Darlows Service Review We have found Darlows Estate Agents to be exceptional in assisting us not only in the on-going conveyancing of the house which we are purchasing but also in the selling process of our own house which was dealt with by another company. In busy moments, it is re-assuring to know that if members of staff at the Tonypandy Branch are otherwise engaged with valuations and viewings the Darlows Call Centre are always there to take the call and pass on messages. Assistant Branch Manager, Christine Jones has been utterly amazing in keeping us calm and grounded at times when things were about to descend into chaos. Her knowledge and professionalism have kept us sane throughout this whole process and we cannot thank her enough. I believe Darlows to be extremely fortunate to have such an excellent member of staff. With our many thanks, Phil and Hilary Brewer

Tournesols · 25 October 2019

Agent replied · 23 October 2024

Dear Mr & Mrs Brewer, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best for the future in your new home. Darlows Tonypandy estate agents

5/5

Google

Me and my partner have just had our offer accepted for a house we viewed on Thursday with the help from Christine jones in darlow in Tonypandy. The process so far has been stress free which has made it so much easier for myself as a first time buyer. Christine is so professional but also gave the most friendly feel when she helped with the viewing the offer and acceptance. I would 100% recommend people to use darlow and will recommend having Christine to help them through the process. A massive thank you again

Tasha · 25 November 2018

Agent replied · 23 November 2024

Dear Natasha, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

Vendor: We approached most local estate agents in the area and Darlows Tonypandy were an were a no brainer! Given the rapid development of technology and social media in recent years we wanted an estate agent who addressed the ‘modern buyer’ i.e clientele who utalise online functions to seek their new home. In this area (and all others thus far) Darlows Tonypandy far exceeded our expectations and it quickly became apparent that they are well ahead of the game. Christine was fantastic. From the moment she walked through our front door. She listened to our needs, worries as first time sellers and came prepared with nescessary paperwork and tools to get the property on the market ASAP. We were live by the end of the week! The property was posted mulitple times on social media by the Tonypandy and we were given access to the My Darlows environment which displayed various stats such as page views and other interactions. In addition Christine called with regular updates. Fast forward 4 weeks and we were made a decent offer! In terms of price, Darlows are slightly above the local market rate but I cannot stress enough that they are worth every penny! Out of all the estate agents we met with, there was no other who could match the level of reach (wide range and high volume of prospective buyers). We received reduced solicitor fees by choosing Darlows solicitors which helped offset this cost, again something that other estate agents did not offer us. Massive thank to Christine and the rest of the team at Darlows Tonypandy, top service!

Hannah · 25 October 2018

Agent replied · 23 October 2024

Dear Hannah, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. Thanks again for the recommendation, and have an amazing day!

5/5

Google

Me and my partner have just had our offer accepted for a house we viewed on Thursday with the help from Christine jones in darlow in Tonypandy. The process so far has been stress free which has made it so much easier for myself as a first time buyer. Christine is so professional but also gave the most friendly feel when she helped with the viewing the offer and acceptance. I would 100% recommend people to use darlow and will recommend having Christine to help them through the process. A massive thank you again

Natasha · 25 October 2018

Agent replied · 23 October 2024

Dear Natasha, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. Please let us know if there is anything else we can do for you; we are more than happy to help!

5/5

Google

I am extremely glad that we went through Darlows Tonypandy to purchase our first home, and would definitely recommend them to anyone! Special mention has to go to Christine who has been amazing throughout our purchase of our first home! We were returning to live in Wales after 5 years in London, so trying to view properties in the limited time we had on visits home seemed daunting, but Christine was thoroughly helpful and accommodating, always ensuring we could view the properties we were interested in, even making time for us on days that she was meant to be off! As first time buyers we had no idea of the processes involved in a house purchase, but Christine and the team were always helpful, answering all questions I had and clarifying anything I didn't understand. From our first viewing, to collecting our keys, Chris has been fantastic and I am so glad she has been there to help us along the way! Thanks also to Shannon and Judith for their help in sorting issues and ensuring the process was as smooth as possible. We can't thank you all enough, you have been fantastic!! And we love our new home!!

Emma-Jayne · 25 October 2018

Agent replied · 23 October 2024

Dear Emma-jayne, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We are always more than happy to assist you if anything else comes up. Take care!

5/5

Google

Darlows Tonypandy is the first major Estate Agent I had approached in our quest to find our first home. Shannon, the Sales Negotiator, has been absolutely fantastic with us and goes above and beyond to help us out. We’re still in the process of looking for our forever home but Shannon is very accommodating towards us and is willing to help us with everything. We look forward to continuing working with you to find our dream home and I promise that we will (hopefully it won’t take too long!)

Kirsty · 25 October 2018

Agent replied · 23 October 2024

Kirsty Louise Bell, we are so happy to read such a great review about Darlows Tonypandy! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

After viewing a house Saturday which we absolutely loved,with the assistant branch manager Christine. We knew we had to have it. Christine went above and beyond to make sure we had it at a price that we wanted,and got the deal done for us. Even working her weekend off,just to show us the home and working late while we were going back and forth with the vendor in negotiations to the property. It was nice to have an estate agent who actually cared about our needs,compared to ones we've previously had. Myself and my partner are deeply grateful to all the effort that Chris put in for us. I highly rrcommend darlows (and personally chris) to get your dream home for you. Thanks again Chris

David · 25 October 2017

Agent replied · 23 October 2024

Dear David Davies, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. Darlows Tonypandy estate agents

5/5

Google

Chris Jones from Darlows Tonypandy was absolutely amazing from start to finish with the sale of my house. She was very friendly and professional throughout the whole process. Chris kept me up to date with everything until the day of completion. I would highly recommend Chris and can't thank her enough for what she has done! Thanks again Chris for making the whole process so easy 😊PositiveResponsiveness, Quality, Professionalism

Georgia · 24 October 2021

Agent replied · 23 October 2024

Hi Georgia, Thank you so much for your kind words, I am so happy I could help you through the sale of your property, new start for you :-), good luck & take care Chris

5/5

Google

Purchased a home from darlows and the service was more than exceptional. Especially Christine Jones who coordinated and secured the sale despite a very difficult vendor. She kept us well informed at each stage and even helped at getting both solicitors to communicate when I wasn't getting much luck! Overall I would say that if I ever consider purchasing or selling another property I would definitely have darlows at the top of my list. Fantastic service and customer care!

Stefan · 25 October 2017

Agent replied · 23 October 2024

Dear Stefan Burchill, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We wish you all the best for the future in your new home. Darlows Tonypandy estate agents

5/5

Google

From the start of our property hunting journey, both Cary’s and Chris have been approachable, kind and supportive throughout, helping us with any enquiries we had and going above and beyond to assist us in our search. Although we are still in this ongoing process, we felt we wanted to write this to show those who are thinking of working with Darlows just how fantastic the whole team have been. I am sure they will be the team who will help us secure our first home and for that we are so grateful!

Hannah · 9 September 2024

Agent replied · 23 October 2024

Hi Hannah, Thank you very much for your amazing 5 star review. Your kind words mean a lot to us. Kind Regards, Darlows Tonypandy.

5/5

Google

Christine Jones is amazing! After trying to sell our property with two other agents over a year and a half, Christine sold the property at the first viewing for the asking price! Christine at Darlows Tonypandy is simply the best!

Nicola · 16 April 2024

Agent replied · 23 October 2024

Hi Nicola, I am so happy to be the agent that helped you through to a sale on your family home. Thank you for trusting in me & for your kind words regards Chris

5/5

Google

Me and my partner are first time buyers. We were having no luck finding our perfect house until we saw "the one". Our estate agent Christine Jones got us a viewing straight away and we fell in love with it. Christine has been so open with us and informative and reguarly keeps us updated on ongoing processes, bubbly and friendly yet professional throughout. Thanks to Christine we are on the way to buying our dream home. We cannot thank her enough! Would highly recommend ! ⭐️ Jessica and Ellis x

Jessica · 12 October 2023

5/5

Google

I'm currently under the process of getting my first house with all thanks to Shannon! As a first time buyer I had no idea where to start and needed full assistance on where and how to look. I cant thank her enough for all the help and guidance, she's always been there on the other side of the phone and in person for the hundred questions I needed answering through this process. A***** service

Lisa · 25 October 2018

Agent replied · 23 October 2024

Hi Lisa Marie, we are very happy to have provided you with such a positive experience! We hope to see you soon!

5/5

Google

Had some negative experiences with other companies whilst house hunting. But so glad to have been in touch with such a helpful team. Customer service is so important to me, it is the core factor, and I can’t fault the high standard that I was able to experience. Christine is a lovely, helpful person who will go above and beyond for a client. I appreciate and thank you for all your help.

Louise · 25 October 2018

Agent replied · 23 October 2024

Louise, We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

5/5

Google

We sold our house with Christine and cannot recommend her enough. She is professional, confident, efficient and put us at ease with any worries we had. She maintained regular contact and communication with us and went out of her way to ensure viewings were readily available to potential buyers. We are so happy with the service she provided and would definitely use her again in the future. Thank you so much Christine you are amazing!

Hannah · 12 October 2023

5/5

Google

So far, my experience with Darlows estate agents (specifically one agent Christine Jones) has been absolutely fantastic. She has treated our home with respect and has a way of taking the time to show off your home’s best features including the history of the home. This is my first time dealing with the selling of a home and buying a new one, it can be really overwhelming. Christine has made this experience so easy and has helped me every step of the way. She is friendly, professional, confident, and trustworthy. I feel so lucky to have chosen such a great company to help me along with my journey. The whole team have helped including Carys Hughes who has been apart of this journey too and is absolutely lovely.

Ellie · 16 April 2024

Agent replied · 23 October 2024

Ellie its an absolute pleasure to be apart of your journey, thank you for your kinds words & for trusting in me regards Chris

5/5

Google

Christine has been absolutely amazing throughout mine and my partner’s house buying process. She’s organised countless viewings with us and is always friendly and informative without being pushy. Fantastic service!

Bethan · 16 April 2024

Agent replied · 23 October 2024

Hi Bethan, we have been on a journey together and loved being apart of it with you, not too long now, thank you for your kinds words regards Chris

5/5

Google

Christine has been fab from start to finish. She was able to squeeze us in for a viewing on a very popular house at short notice. We ended up having our offer accepted & Christine has kept us informed at every step so far. I wouldn’t hesitate to recommend Darlows when buying or selling a property.PositiveProfessionalism

Nicol · 24 October 2021

Agent replied · 23 October 2024

Hi Nicol, the property was meant to be for you :-) I am so happy for you, thank you for your kind words and hopefully you will be collecting your keys soon, take care Chris

5/5

Google

Christine and Jacqueline were great! We had some really unfortunate events happen and some frustrating solicitors to deal with during the sale. Jacqueline Morgan was incredible with helping me and communicating with everyone through out the sale! Without her the sale I believe would never have gone through.

Alford123100 · 24 October 2022

Agent replied · 23 October 2024

Hi Josh, we are so happy for you, myself and Jackie would like to wish you all the best and thank you for being so patient throughout your purchase. Regards Chris

5/5

Google

Christine has been a fantastic estate agent - very knowledgeable and professional. Kept me updated at all times with the sale of my property. I would highly recommend

Joe · 16 April 2024

Agent replied · 23 October 2024

Thank you Joe, Congratulations once again and hopefully we can work with each other again in the future, take care Chris

5/5

Google

Christine was super lovely, professional and helpful. She went out of her way to make sure I could view the properties I wanted to view. Jackie was fantastic once I had my offer accepted. Always friendly, helpful and responsive, she made the process of buying a property so much easier and less stressful.PositiveResponsiveness, Quality, Professionalism

Cecilia · 24 October 2021

Agent replied · 23 October 2024

Cecilia thank you so much for your kind words we are so happy you finally found your home with us . Good luck for the future Chris

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Questions about Darlows Tonypandy

Has Darlows won any awards?

Yes. In The Trusted Agent 2026 awards: Darlows, covering Tonypandy won Trusted Agent; Darlows, Merthyr Tydfil won Platinum; Darlows, Caerphilly won Platinum; Darlows, Brynmawr won Platinum; Darlows, Pontypridd won Platinum.

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Tell us what you need and we'll put you in touch. Darlows hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Tonypandy.

What do you need help with?

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