Trusted Agent profile · Tonbridge, Kent
Verified
★★★★★
219 reviews across 3 platforms
126 High Street, Tonbridge, Kent, TN9 1AS
Part of Martin & Co, see every office.
Martin & Co's office in Tonbridge, Kent, at 126 High Street, is rated 3.6 out of 5 across 219 reviews on three platforms, including 203 Google reviews rated 3.6.
We are proud to have been serving the communities of Tonbridge and the surrounding areas for over ten years - providing specialist advice, and support across all areas of the property market. Directors at the branch, husband and wife team Robert and Katrina Gordon-James, together bring more than 45 years of combined property experience and enjoy the continuous reward of finding people a house to buy or rent, alongside the Martin & Co Tonbridge team. The Tonbridge branch is only a few minutes' walk from the train station that provides a direct link into London, making the area an ideal location for commuters who prefer to live in more rural surroundings. You'll receive the very highest standards of service from the team at Martin & Co Tonbridge at all times. Whether you have a property for sale or you're looking for a house to rent in the area, please do get in touch. For all property enquiries or to arrange a valuation please call Martin & Co Tonbridge on 01732 602602
Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
1/5
GoogleMardy! Never been in and out of a building so quick! Who am I you ask? Just a potential customer that you've lost. You can spend an age building your reputation but lose it in an instant... Felt immediately unwelcomed when we entered your outlet. Unhelpful lady with a seemingly poor attitude towards customer service...so we walked.
5/5
GoogleGreat team, very professional and always happy to help. I’ve read some of the other reviews and am very surprised by what has been said. This has not been my experience at all it seems like a totally different agency?
Samantha - thanks for your kind words. It's tough fighting against a vindictive campaign of hate, but your comments are a great help, especially to our staff who work so hard to provide a first class service to our customers.
5/5
GoogleI have been a tenant with Martin and Co for 4 years now and have found the team to be really helpful with any issues we have had. They are always on hand to help out when they can.
John - many thanks for your review - nice to hear from a real tenant!
5/5
GoogleI have used Martin & CO for over 8 years. The team have always been very responsive when things go wrong and proactive on ensuring everything is up to date. I would highly recommend them.
Karen - many thanks for your positive review and recommendation!
5/5
GoogleMartin and Co provide a fantastic service managing our rental for us for over 3 years. They always provide additional advice when we need it and go the extra mile. Very satisfied with their services.
Georgina - many thanks for your positive review.
5/5
GoogleI have known Robert and his team for years. Always courteous always helpful and alway professional.
1/5
FacebookThis is a warning to anyone who is thinking of using this company as a TENANT.They will keep a substantial amount of your deposit whatever you do when you leave a property.DO NOT USE THIS LETTING AGENT: they are lazy crooks, out for every penny they can get. They are rude, arrogant and have no respect for you as a tenant. BEWARE!It was a sickening experience!!!! Be warned!
5/5
GoogleI have been using Martin & Co for many years and as a Landlord I have been very impressed with their professional conduct and their letting advice. Their service is always 5 star.
Marilene - thank you so much for this review. It's great to know that we are providing a really good service!
5/5
GoogleWe have been with Martin & Co for over 10 years. The staff have always been professional, friendly and extremely helpful. We would highly recommend them to any landlords or tenants.
Louise - thanks so much for your positive review.
5/5
GoogleMartin and co have been looking after the renting of my house now for ten years, can always meet with someone to discuss any problems which are quickly sorted, would recommend to use
Heather many thanks for your review. Whilst we continually strive to improve what we do, it's always good to hear that we mainly get things right!
5/5
GoogleGreat service as usual. Thank you Robert, Katrina and your fab office staff. Always so helpful.
5/5
GoogleThe check in process was one of the smoothest and most comprehensive I have experienced. Everything was ready to go at the specified time and it really started the day off well.
1/5
TrustpilotTenants be careful with this branch!
Tenants, be very careful with Robert and his team when leaving the property you are renting. They will try to rip you off with abusive dilapidation deductions and keep as much money as possible from your deposit.
5/5
GoogleKind and helpful staff. Have always guided me through all the the to-dos of letting a property.
William - thanks so much for your positive review
5/5
GoogleHappy tenants. Happy landlord. Thanks to Robert and team for hassle-free management.
5/5
GoogleWould definitely recommend Martin & Co Tonbridge who have managed my property for a number of years. A professional, knowledgeable and friendly team who provide a great service.
Lisa - thanks so much for your positive review
5/5
GoogleAn excellent service! All issues with Tenants and/or maintenance are dealt with promptly and efficiently and always in a pleasant and satisfactory way .I would recommend their services 100%.
Paul - many thanks for your review. It's always nice to have positive feedback!
5/5
GoogleI've rented via them for quite a few years now - it's been a very smooth process. They're good at communicating and helpful if and when there are issues.
Many thanks Lars - it's always nice to see when our efforts are appreciated.
5/5
GoogleMy family have been using Martin's for years to manage our mum's rental property. They have been sympathetic, attentive and very efficient. Would recommend them unhesitatingly.
Lynne - many thanks for your positive review
5/5
GoogleExcellent service and great communication. Always happy to help before and after tenants move in
David - many thanks for your positive review!
5/5
GoogleThe team at Martin and Co are pleasant and professional, always available to help. Thank you for the excellent service that you provide.
Helen - many thanks for your positive review!
5/5
GoogleExperienced, reliable and good at their jobs - I can recommend the team at Martin & co - keep up the good work!
Jane - thankyou for your positive review and recommendation. It's always nice to hear that our efforts are appreciated.
5/5
GoogleI Have been using Martin and co for over 5 years now. They have always been incredibly helpful, I wouldn’t use anyone else.
Mary - thanks for your positive review!
5/5
GoogleI have been renting with Martin and Co for 8 years and have received an excellent service over that period, thanks
Gareth - thanks so much for your positive review. It's so rewarding for our team to know that their hard work is appreciated!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Martin & Co's Tonbridge office has 219 reviews across three platforms: 203 on Google, 12 on Facebook, 4 on Trustpilot.
Martin & Co Tonbridge is rated 3.6 out of 5 across all 219 reviews, and 3.6 out of 5 on Google from 203 reviews.
Martin & Co Tonbridge, 126 High Street, Tonbridge, Kent, TN9 1AS.
