Trusted Agent profile · Tonbridge, Kent
Verified
★★★★★
223 reviews across 3 platforms
126 High Street, Tonbridge, Kent, TN9 1AS
Part of Martin & Co, see every office.
Martin & Co's office in Tonbridge, Kent, at 126 High Street, is rated 3.6 out of 5 across 223 reviews on three platforms, including 207 Google reviews rated 3.6.
We are proud to have been serving the communities of Tonbridge and the surrounding areas for over ten years - providing specialist advice, and support across all areas of the property market. Directors at the branch, husband and wife team Robert and Katrina Gordon-James, together bring more than 45 years of combined property experience and enjoy the continuous reward of finding people a house to buy or rent, alongside the Martin & Co Tonbridge team. The Tonbridge branch is only a few minutes' walk from the train station that provides a direct link into London, making the area an ideal location for commuters who prefer to live in more rural surroundings. You'll receive the very highest standards of service from the team at Martin & Co Tonbridge at all times. Whether you have a property for sale or you're looking for a house to rent in the area, please do get in touch. For all property enquiries or to arrange a valuation please call Martin & Co Tonbridge on 01732 602602
Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
5/5
GoogleFirst class service from Martin & Co. Been in our house 4 months now ( renting) and maintenance issues promptly dealt with. The house is amazing and very conveniently situated. 👏👏 …
Dear Heidi, thank you for your kind review. We are glad to hear you have had a positive experience with our Tonbridge team and will strive to ensure this continues.
5/5
GoogleI have used Martin & Co for 12 years now! I have no complaints and have recommended them to all my friends. They have helped find great tenants and my tenants have all been more than happy with their management. They deal with any problems or emergencies immediately. Thank you to all their staff!
Vanessa - thanks so much for your positive review. It's so rewarding for our team to know that their hard work is appreciated!
5/5
GoogleMy boiler broke down on friday evening, i called them on saturday morning at 10am and by 11am my boiler was repaired and back to normal!!! They even asked me if i wanted to borrow a couple of heaters until the boiler was fixed but there was no need to. Thank you Robert and everyone at Martins & Co!!!PositiveResponsiveness
5/5
GoogleMartin & Co. is a very professional and friendly letting agent. Robert and his team are always very helpful and quick to respond and resolve any issues. They have walked the extra mile for me on several occasions. I can highly recommend them.
5/5
FacebookTraded with $1000 in my wallet after seeing so many testimonies and recommendation here on Facebook and YouTube about Mrs Rachael Wacker after mining and trading in my account. I opened my wallet and got a profit of $10,500 in 7 working days made my withdrawal successfully Mrs Rachael has changed many life's including mine am grateful mam you are a truly a woman with a heart of a raw gold. Contact her via: WhatsApp: +1 (971) 772-1286 email: rachaelwacker68@gmail.com
5/5
GoogleWe’ve been using Martin and Co for a few years now and I must say the level of service has been exemplary. Whenever we have had issues at the property (repairs or with a Tennant) they have responded quickly and efficiently, minimising impact and cost. First class service and highly recommended.
Mark - thanks so much for your positive review!
5/5
GoogleMartin & Co. is a very professional and friendly letting agent. Robert and his team are always very helpful and quick to respond and resolve any issues. They have walked the extra mile for me on several occasions. I can highly recommend them.
1/5
GoogleThis is a warning to anyone who is thinking of using this company as a TENANT. They will keep a substantial amount of your deposit whatever you do when you leave a property. Despite having our rental property professionally cleaned throughout, spending hundreds of pounds, and providing receipts; without inspecting the property they sent in their own exorbitant cleaning company and kept a further £450 deposit. We were outraged! DO NOT USE THIS LETTING AGENT they are lazy crooks, out for every penny they can get. They are rude and have no respect for you as a tenant. BEWARE! It was a sickening experience!!!! Be warned!
We are not sure who this is from, but please do call our office as soon as possible. We are more than happy to discuss and resolve this issue, but we need to know who you are! Please call 01732 602602.
1/5
GoogleThis is a warning to anyone who is thinking of using this company as a TENANT. They will keep a substantial amount of your deposit whatever you do when you leave a property. Despite having our rental property professionally cleaned throughout, spending hundreds of pounds, and providing receipts; without inspecting the property they sent in their own exorbitant cleaning company and kept a further £450 deposit. We were outraged! DO NOT USE THIS LETTING AGENT they are lazy crooks, out for every penny they can get. They are rude and have no respect for you as a tenant. BEWARE! It was a sickening experience!!!! Be warned!
We are not sure who this is from, but please do call our office as soon as possible. We are more than happy to discuss and resolve this issue, but we need to know who you are! Please call 01732 602602.
5/5
GoogleBeen managing my property expertly for 8 years. In that time I’ve had two sets of excellent tenants, well sourced by the agency and all my property management needs have been promptly and professionally dealt with. Highly recommend
Louise -thanks so much for this positive review
1/5
TrustpilotPoor communication
Poor communication, didn’t seem to care whether our property sold or not. Would not recommend.
5/5
TrustpilotI do not normally write reviews but felt I had to.
I do not normally write reviews, but having read the recent reviews for Martin & Co in Tonbridge, I felt empowered to do so. Martin & Co are a hard working, professional and friendly company to deal with. I have a number of properties in Tonbridge, that are looked after by this agent and at no times have I found them, anything but courteous, helpful and straight forward. I can only assume the tenant, who has made these comments, is someone who doesn't understand how to look after a property they rent and is then disgruntled, when they have to pay for damage or uncleanliness, when they leave their tenancy. I could not recommend Martin & Co highly enough.
5/5
GoogleWe have used the services of Martin & Co at Tonbridge since 2016 for the letting and management of our domestic properties in their area.We have always found them to be honest and trustworthy in all our dealings with them and have found them to be fair with landlord, tenant and maintenance contractor alike. I thoroughly recommend Martin & Co to anybody wishing to seek accommodation, help with letting, management and wishing to work on rented domestic property. Derek Ash BSc CEng MCIBSE MIET
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co - the reason being they have never used our services! We now know that this is a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a nasty vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co - the reason being they have never used our services! We now know that this is a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a nasty vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co - the reason being they have never used our services! We now know that this is a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a nasty vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co - the reason being they have never used our services! We now know that this is a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a nasty vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co - although we are aware that it is part of an orchestrated campaign against our business known as a 1 Star Review Attack. The reviewer leaves no comment relating to their experience with Martin & Co as they have never used our services! We now know that this is being organised by an unhappy ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review is just part of a nasty vendetta.
5/5
GoogleWe have been renting our houses through Martin & Co.for last 10 years and have found them very professional and prompt. they got us new tenants with in few weeks so did not loose any rent. they arranged property viewing professionally and shared feedback promptly. The staff is very helpful and kind. I am very happy with their services and will continue with them for long time
5/5
GoogleAs a long term client of Martin & Co, when I came to let a second property I didn't even consider another letting agent. I am in regular contact with my tenants and they have always been as happy with Martin & Co as I have.
Paul - thanks so much for your positive review. It's so rewarding for our team to know that their hard work is appreciated!
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. We would be grateful if the reviewer could contact us and explain the reasoning for a 1* review - might be difficult as we know you have never received any service or had any contact with Martin & Co. We believe this to be a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. We would be grateful if the reviewer could contact us and explain the reasoning for a 1* review - might be difficult as we know you have never received any service or had any contact with Martin & Co. We believe this to be a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co as they have never used our services. We believe this to be a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a vendetta.
1/5
GoogleWe have no idea who this review is from - certainly not a current or ex-customer of Martin & Co. The reviewer leaves no comment relating to their experience with Martin & Co as they have never used our services. We believe this to be a friend of a disgruntled ex- tenant who is aiming to lower our ratings. We don't mind criticism when it is due, but in this case, we know this review has been orchestrated by a particular person with a vendetta.
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