5/5
GoogleExcellent service Molly. Well done.
Agent replied · 15 June 2024
Dear Edith Nhari, We are very happy we could provide you with a positive customer experience. Kind regards Customer Care Team
Trusted Agent profile · Tonbridge
Leaders Lettings Tonbridge reviews
★★★★★
290 reviews across 1 platform
133, High Street, Tonbridge, TN9 1DH
Leaders Lettings's office in Tonbridge, at 133, is rated 4.8 out of 5 across 290 reviews on 1 platform, including 290 Google reviews rated 4.8.
Reviews
Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
Google5/5
Googleso kind and helpful in assisting the queries and find a house for rent
Agent replied · 15 June 2024
Dear Satheesh, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleAfter choosing leaders to market our home for rent we had an acceptable offer within the week. The whole process whilst being naturally stressful has been carefully managed by the team-Steve,Tillie & Jenny. Always able to take your calls and willing to help in any way possible. Really pleased with the end result-tenants move in today!
5/5
GoogleI had rented with them a house , it was easy , stresless , the staff working in there were very helpful and kind . All the process takes a few weeks and the referencing company guides all the way with what and how you need to fill in. I totally recommend them .
5/5
GoogleI contacted leaders of Tonbridge Kent, after hearing that they were the place to go for letting a property. I was not disappointed, after speaking to Hazel and Tillie and discussing my requirements. They had three perspective tenants in the first week, I was kept informed all the way. Very Pleased with their service..
5/5
GoogleExcellent customer service, Katie in particular really went above and beyond to help us! I am so glad I picked Leaders Tonbridge!
Agent replied · 15 June 2024
Hi Mike, thank you for taking the time to let us know about the service you have received from the team at Leaders. We are so pleased you are happy with your experience. We hope you have a great day! Kind Regards, Leaders
5/5
GoogleGreat area manger very professional Donna Bevis very responsive to her contractors and landlordsPositiveProfessionalism
Agent replied · 15 June 2024
Dear George Mack! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleWe needed to sell our house quickly to secure a retirement apartment which was the last one left. From the start Katie really helped us market our property quickly, advised us and then Rebecca helped us through the sales process. Exceptional service all round would highly recommend.
5/5
GoogleGreat service buying through Leaders at Tonbridge from Katie and Tony. Always very pleasant and efficient.
Agent replied · 15 June 2024
Hi Andrew, we're so happy to hear you had such a positive experience with the team at Tonbridge throughout the purchase of your property. We will ensure that your comments are passed onto Katie and Tony who we know will be thrilled to have been able to receive such a great review as well as a high star rating. Kind Regards, Leaders
5/5
GoogleI have never rented before and was helped by a lady called Tillie, she helped me find the perfect home and made sure I settled in well. It's refreshing to find estate agents that really care about you and your home. I would definitely recommend!
5/5
GoogleBrilliant service from start to finish, very friendly and helpful staff, can't fault them.
Agent replied · 15 June 2024
Hi Tessa, we're so happy to hear you had such a positive experience with our team! Thank you for taking the time to leave your review and feedback. If there is anything we can do to help in future please do not hesitate to get in touch. Have a great day! Kind Regards Joe Gilliland Customer Care Manager
5/5
GoogleI have found this agent to be extremely experienced and responsive. Fiona and Jenny are great organisers, they are very professional and manage to resolve any maintenance issues quickly. The entire team are helpful, efficient and friendly with excellent local knowledge. Highly recommended.
5/5
GoogleExcellent service from Mehmet and the Lettings team, We didn't end up letting through Leaders in the end due to not selling our home, but the time and efforts were very much appreciated and would highly recommend to anyone looking to rent a home. Thank you.
5/5
GoogleLeaders are professional, friendly and make the whole tenancy process very easy
Agent replied · 15 June 2024
Hi John, thanks for taking the time to leave us a review. We are so happy to read that you have had such a positive experience with the team at Tonbridge and that they have been able to help ensure your tenancy has run smoothly. If there's anything further we can do to help then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleExcellent service from Katie Willard & Richard! So helpful and quick to answer any queries. Always reassuring and making sure we were up to date with the progress of our sale. They both made the whole process extremely easy and would recommend to everyone!
2/5
GoogleTotally useless and disrespectful they are just interested in one thing£££
Agent replied · 15 June 2024
Hi Ian, many thanks for leaving your honest feedback and letting us know how we did. We are sorry that you do not feel happy with the service you have received, we would really like the opportunity to discuss this further with you as we are concerned by your feedback. Please reach out and contact the Tonbridge branch manager at your earliest convenience, or alternatively contact us via email on customerservice@leaders.co.uk,
5/5
GoogleRealy helpful team at Leaders espeacially Stephen and Carl
Agent replied · 15 June 2024
Hi Alexandru, we appreciate your positive review about your recent experience with us, we are so pleased to read that the team were so helpful in your experience. If there is anything we can do to help in future then please do not hesitate to get in touch. Kind Regards, Leaders
5/5
GoogleWould highly recommend Leaders. Steve has helped me from the beginning and throughout my tenancy so far and has been amazing with his advice! Thank you very much for making my first time renting easier than expected
5/5
GoogleWonderful friendly service from the team at Leaders Tonbridge. I had to find a new cottage at short notice and the team could not have been more helpful or friendly. Thanks to you all. Martin
1/5
GoogleAwful. Let themselves into your property without permission, tell lies, cancel contracts on your behalf without your permission and don't tell you. I would strongly advise you to use any agents but this one.
5/5
GoogleSteve and Joe in the lettings team were brilliant, smoothing over any bumps to get us into our rental property on time. Great service.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Dear Octavian Sultzer! Thanks for your feedback, our team love getting reviews through. It's fantastic to see that you have been happy with the experience you had with us. Best wishes Customer Care Team
5/5
GoogleLettings team at leaders are very friendly. Carl did his very best to help me with my property search
5/5
GoogleExcellent professional service and advice from Katie. She's answered questions I didn't know that I needed to ask.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Leaders Lettings Tonbridge
How many reviews does Leaders Lettings Tonbridge have?
Leaders Lettings's Tonbridge office has 290 reviews across 1 platform: 290 on Google.
What is Leaders Lettings Tonbridge's rating?
Leaders Lettings Tonbridge is rated 4.8 out of 5 across all 290 reviews, and 4.8 out of 5 on Google from 290 reviews.
Where is Leaders Lettings's Tonbridge office?
Leaders Lettings Tonbridge, 133, High Street, Tonbridge, TN9 1DH.
