Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLeaders were great for us. We worked with Tillie and Hazel who acted very professionally and were approachable and friendly every time we spoke with them. We always felt that things were being taken care of and their kind nature and approach helped reduce the stress which you always get with moving home.PositiveResponsiveness, Quality, Professionalism, Value
Oliver · 16 June 2020
★★★★★ 3/5
GoogleMea at Leaders has been helpful over the phone in sorting an issue out for me.
C · 16 February 2026
★★★★★ 5/5
GoogleHad a great experience renting from Leaders , so easy and quick . Tilly and Steve were a great help from start to finish , both having a wealth of knowledge and assuring we were kept up to date every step of the way. Can not fault either leaders or their very competent staff .
Pauline · 16 June 2020
★★★★★ 5/5
GoogleMy journey from house hunting to moving has been easy and smooth due to the amazing staff of the Leaders team. My special shout out to Katie and Natasha would help me at every step and helped me to buy my first house. Great professionalism, good communication method and clarity of the plan.
many thanks.
Anu · 16 June 2020
★★★★★ 5/5
GoogleI would highly recommend Leaders, good communication and Giles and Katie were so helpful from start to finish.
Jane · 16 June 2021
Agent replied · 15 June 2024
Hi Jane Farmer,
Thank you for the great review of our Leaders Estate Agents Tonbridge team. It’s fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Tonbridge
★★★★★ 5/5
GoogleKatie, Rebecca and Giles have been a fantastic help in the process of selling our late mother's house. Nothing is too much trouble for them and they are extremely professional at all times. They have kept us fully informed as to what is happening and their warm, friendly, positive outlook has made what can be a very difficult process much easier. I can highly recommend them.
Linda · 16 June 2021
Agent replied · 15 June 2024
Dear Linda Baldock,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Tonbridge. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
★★★★★ 4/5
GoogleI just want to say a very well done to Molly and the teams as my rent processes was done in a professional manner. Moving into a new home can be exhausting from searching, viewing, preparation, documents signing... etc.... Working with leaders! made it worthwhile and stress free...
Hollar!
OSA · 16 June 2023
Agent replied · 15 June 2024
Good afternoon,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
Googlealways great working with Tillie and Molly, great and exceptional service
Maureen · 16 April 2025
Agent replied · 10 December 2024
Dear Maureen Mutede
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleQuality experience, special shoutout to Richard Miller who made the the whole ordeal worth while. Will never forget the service he provided me always on top and always quick to finish the deals. Im sure he will be well known throughout Tonbridge soon for his talents. Thanks for getting me a house.
AGPRGames · 16 June 2020
★★★★★ 5/5
GoogleToday has been the best day, after months of looking for a property Tilly from leaders has showed me a property that I have feel in love with, she was so helpful, listened to my requirements (not many do!) She couldn't of done enough for me and my husband. Thank you Tilly
Michelle · 16 June 2020
★★★★★ 5/5
GoogleLeaders have been fantastic in all aspects of my flat purchase. From Lily who originally showed me the flat who was engaged, knowledgeable and friendly right through to Keran who helped me when my solicitors were less than useful and Kirsty who helped with the final arrangements, everyone I have had contact with at Leaders has offered fantastic service. I could not fault them and would definitely use Leaders again.
Jane · 17 June 2019
Agent replied · 15 June 2024
Hi Jane, thank you for taking the time to let us know about the service you received from the team at Tonbridge. We're glad to hear the team delivered such a great experience. If there's anything further we can do for you then please get in touch aqs we are happy to help! Kind Regards, Leaders
★★★★★ 5/5
GoogleGreat agency, Molly and Tilly have been fantastic!
Abul · 16 April 2025
Agent replied · 9 November 2024
Dear Abul Chowdhury
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleComplete lack of communication from the lettings manager. Leaks in the rented property have damaged my property, care and maintenance of rented properties are not a priority for the lettings department.
Pascale · 17 March 2024
Agent replied · 15 June 2024
Dear Pascale Roux,
We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.
Kind regards, Customer Care Team
★★★★★ 5/5
GoogleGreat practical service from Molly.
Joe · 16 April 2025
Agent replied · 16 April 2026
Dear Joe Allen
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleKatie and Rebecca were excellent throughout the process. Highly recommend.PositiveProfessionalism
Richard · 16 June 2021
Agent replied · 15 June 2024
Dear Richard, thank you for your feedback about Katie and Rebecca at our Leaders Tonbridge branch, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
★★★★★ 5/5
GoogleVery helpful service and Rebecca was lovely.PositiveResponsiveness, Professionalism
Karl · 25 August 2021
Agent replied · 15 June 2024
Hi Karl,
Thank you for your review concerning Rebecca and the team at Leaders Tonbridge. We love to receive positive reviews and feedback after customers have had great experiences with us.
Many thanks from the Customer Relations Team
★★★★★ 5/5
GoogleOn behalf of our family I would like to thank Leaders for the sale of our property.
Special thanks go to Giles, for his enthusiasm and positivity, Rebecca for checking the house was respectable for when we moved out and for Katie for the overseeing and managing of all her team . Well done all.PositiveProfessionalism, Value
Max · 25 August 2021
Agent replied · 15 June 2024
Hello Max Jenner
Thank you for your review! We love to receive positive reviews after customers have had great experiences with us.
Many thanks
Customer Care Team
★★★★★ 5/5
GoogleWould highly recommend Steve, Tilly and the team. From the moment I enquired about the flat through to moving in and beyond, the service has been 100%. Any problems have been dealt with a very quick reply and response. Definitely be using them again.
Lee · 16 June 2020
★★★★★ 5/5
GoogleGreat service and Katie kept us very well updated throughout the sale process!
Marc · 17 June 2019
Agent replied · 15 June 2024
Hi Marc, thanks for this great review about your experience with Katie and the Leaders team in Tonbridge. If there is anything further we can do to assist moving forward then please do not hesitate to get in touch. Kind Regards, Leaders
★★★★★ 5/5
GoogleMolly helped me a lot during the process, she is professional and friendly. I always get responses quickly from them. Definitely love the service.😊 …
YingQi · 16 April 2024
Agent replied · 15 June 2024
Dear Yingqi Niu
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleWe're happy with the level of service we've had from Molly Jewell. Leaders certainly are easy to work with once we have got used to their system, and they are keen to help.
James · 19 October 2023
Agent replied · 15 June 2024
Dear James Fairbairn
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleThanks a million to the Leaders team who have been amazing in assisting me with my accomodation.Amellia thank you so much. Will definately recommend my friends to you. Keep up the good work and teamwork. Cheers .
Margaret · 16 June 2023
Agent replied · 15 June 2024
Dear Margaret
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleLeaders letting & Estate has indeed proven credible.
We got our apartment with leaders through the lovely & friendly Molly 😊 who was at our beck and call prior and even after our moving in. …
Godswill · 16 June 2023
Agent replied · 15 June 2024
Dear Godswill
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleCourteous and professional staff, very thorough, and provides quality property- clean and well sorted. They make themselves available and responds quickly to messages, queries and requests. I enjoyed my interaction with Molly- excellent services. Many thanks.
Kaydean · 16 June 2023
Agent replied · 15 June 2024
Dear Kaydean
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.