Trusted Agent profile · Tonbridge
★★★★★
102 reviews across 2 platforms
Castle Lodge, Castle Street, Tonbridge, TN9 1BH
Jack Charles's office in Tonbridge, at Castle Lodge, is rated 4.3 out of 5 across 102 reviews on two platforms, including 94 Google reviews rated 4.4.
Every review we hold for the Tonbridge office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from beginning to end. Practical, down to earth and supportive. Highly, highly recommend
Thank you Lesley. I hope the move went well and we all send our best wishes to you both and we hope you new home is as lovely as your old one. From all at JC
1/5
GoogleReally poor communication externally and internally, nobody in the office ever seemed to know what was going on with my house, and no proactive effort to keep a chain together at all. They really didn’t seem to care at all if the sale completed or not.
5/5
GoogleFriendly, professional and quick to find us a buyer! Nice people to deal with and a competitive fee rate. Happy to recommend
Thank you for the Review Ian thats very kind.
5/5
GoogleVery happy to give a first class rating to all at JC who not only sold our house (excellent photos, brochure and property description) but managed on the same day to secure the purchase our new property in our favoured location. Perfect !!
5/5
GoogleJust sold through Jack Charles - excellent fees, attentive service and great communications from the team.
5/5
GoogleJust sold through Jack Charles - excellent fees, attentive service and great communications from the team.
1/5
GoogleWorst estate agents I've ever dealt with. Knew nothing of my property when showing people around, had no contact with me during the sale process, left me the most unprofessional and rude voicemail by accident and then lost my keys on the day of completion! Don't waste your time or money with Jack Charles!NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleA very efficient service from all, looked after us throughout the whole process of viewing and paperwork, I highly recommend them to anyone looking for a professional and honest agent to let their property.
5/5
GoogleThe staff at Jack Charles were brilliant and informative from the start to finish of the process. The sale through quickly where other estate agents had failed the previous year.
5/5
GoogleI have known James for years in the property industry and I cannot recommend him high enough to anyone looking to use his expertise whether buying or selling. James has an amazing track record locally and has a wealth of knowledge that will ensure you get the best possible advice.
5/5
GoogleI used Jack Charles to sell a property this year, from start to finish they were absolutely fantastic. I don't think I'll ever use another agent in the future.
5/5
GoogleJack Charles promoted my property appropriately and effectivey. I had 8 viewings booked on the first day of promotion and a suitable tenant was identified 3 days later.
5/5
GoogleI have an investment property and was recommended to speak to Rob at Jack Charles. He was highly informative and I really appreciated his time and knowledge.
5/5
Googleincredible throughout our move. we had a probate to wait for and they was reassuring and enthusiastic for us which help lift our spirits. amazing service
5/5
GoogleI am extremely pleased with the service I received from Jack Charles. Communication was exellent throughout and they acheived a sale price above my expectations.
5/5
GoogleNothing but praise for this company. Quick to respond to communications, friendly and very professional. Thank you to all involved.
5/5
GoogleI was so pleased to have chosen Jack Charles. Great knowledge of the local market and support throughout the process.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEfficient polite seriously proactive definitely recommend them.
5/5
GoogleRating only, no written review.
Thank you for your review Jacob. Have a great Easter…
5/5
TrustpilotWe are in our forever home thanks to…
We are in our forever home thanks to JackCharles!
5/5
GoogleIncredibly helpful
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Jack Charles's Tonbridge office has 102 reviews across two platforms: 94 on Google, 8 on Trustpilot (across the whole business).
Jack Charles Tonbridge is rated 4.3 out of 5 across all 102 reviews, and 4.4 out of 5 on Google from 94 reviews.
Jack Charles Tonbridge, Castle Lodge, Castle Street, Tonbridge, TN9 1BH.
