Wards Tonbridge reviews in Tonbridge and Malling

★★★★★ 5/5

Trustpilot

Very happy with Wards Barnehurst

I'd just like to say it's been a pleasure engaging with Wards Barnehurst Branch regarding the sale of our house where we have lived for the past 25 years.

Dean · 6 February 2026

★★★★★ 5/5

Trustpilot

5* Service …

Ashley & his team are a very helpful & friendly bunch, very professional but not pushy. I would definitely use them in the future.

Julie · 15 March 2026

★★★★★ 5/5

Google

Having successfully sold one property with Wards in 2016 - with an offer in a matter of weeks - I decided to market another with them in October 2019. The whole process, from assessing the value to taking the photos and launching it onto the market, took only a couple of weeks. My flat went live on the Tuesday and I had an offer on the Friday! I couldn't be more grateful for the hassle-free and professional way the whole sale was conducted, with someone keeping me informed of the progress at every stage. Thank you so very much to Kai and the whole team at Tonbridge.

Linda · 24 October 2020

★★★★★ 5/5

Google

We turned to Wards after previously using another local agent that we weren’t happy with - it was like night and day. Kai really took on board our goals, made us feel positive about our property where we had lost hope in selling it, and gave us honest, trustworthy advice throughout. It really made a difference having someone on side who knew the market and truly wanted the best for us. Selling during a global pandemic was challenging and brought a lot of uncertainty, so having the support of an estate agent we could trust made a world of difference. The team at Wards is excellent and I wouldn’t hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value

Louisa · 24 October 2020

★★★★★ 5/5

Google

From the 1st phone to signing the contract Amy has been amazing very professional and great service the whole industry could learn a lot from her customer skills.PositiveQuality, Professionalism

DAZ · 9 February 2021

★★★★★ 5/5

Google

Tom, George and Kai were more than helpful. I always felt that they were on my side , always cheerful and helped with even the most trivial of queries.

Stephen · 24 October 2020

★★★★★ 5/5

Trustpilot

Very quick sale

Very quick sale, smooth fair process. Everyone I dealt with was professional and helpful. Antony, Maxine, Charlie and Anna.

Amanda · 15 March 2026

★★★★★ 5/5

Trustpilot

Exceptional service experienced by the…

Exceptional service experienced by the whole team, but most recently Mim, who has dealt with my requests and queries promptly and professionally. She has made me feel like a priority by being attentive and understanding.

Ike · 20 October 2025

★★★★★ 1/5

Trustpilot

I would never use Wards estate agents…

I would never use Wards estate agents again or recommend them - they don’t care about the property, landlord or tenant.

Mrs · 18 February 2026

★★★★★ 5/5

Google

All the staff, and particularly Kai, have been excellent at keeping in touch, caring about their clients and keeping everyone up to date on what is happening.

Barbara · 24 October 2020

★★★★★ 5/5

Trustpilot

We had such a wonderful experience with Mia.

We had such a wonderful experience with Mia at Wards while buying our new home in Ramsgate.

Dee · 13 March 2026

★★★★★ 5/5

Trustpilot

I am impressed with the way she deals with all the questions professionally.

I am impressed with the way all property matters are dealt with by Maria Byrne. She is extremely competent and knowledgeable about rental market and her advice is always sound.

Abdulmohamed · 19 November 2025

★★★★★ 5/5

Google

Really happy with the service received from the letting team at Wards; polite, efficient and professional at all times. A special mention for Emily and Amy who work hard but make it look so easy!

Mark · 25 July 2024

★★★★★ 5/5

Google

Brilliant!! Amy always had all the answers to our questions. Was also very friendly and nothing was too much trouble. Thank you.

Ann · 4 February 2025

★★★★★ 5/5

Google

I can't recommend Wards Estate Agents highly enough, their service is very professional and efficient! As a couple, we were lucky to meet Amy, who was very professional and helped us rent our desired accommodation quickly. We had a lot of paperwork to do, Amy patiently helped us complete the required materials and answered many of our questions in detail. The other staffs I've come in contact with are very friendly and professional as well. They definitely will be my first choice in the future for any property-related trading!

Mansoor · 24 October 2023

★★★★★ 5/5

Trustpilot

Ellie Leen

I called Wards yesterday to enquire about a property and ended up speaking with Ellie Leen. What followed was not the usual transactional, slightly rushed conversation you might expect from an estate agent, but instead a calm, well-informed, and oddly reassuring discussion about everything from property details to mortgage options.

Maria · 21 March 2025

★★★★★ 5/5

Google

Thanks a lot to Amy and Emily for an excellent job in finding me a new tenant in a very short period. They both are very professional , knowledgeable and very efficient! and I am very happy lady!

Lastelle · 26 April 2024

★★★★★ 5/5

Google

Wards have been extremely helpful, friendly and professional both with assisting in the sale and rental of my property. The added bonus is the fact that they provide a very comprehensive service, enabling access to legal services, mortgages etc. I would recommend them without a doubt.

Mel · 24 October 2023

★★★★★ 5/5

Google

After a worse than bad experience with a local independent I moved to Wards Tonbridge branch. Tom my assigned agent kept me in the loop and I really felt the difference in attitude and professionalism, my property sold quickly for a good price and their after sales lady Ingrid carried on that level of service right up until exchange, even in these difficult times I felt looked after. Highly recommendPositiveProfessionalism

Sarah · 24 October 2020

★★★★★ 5/5

Google

Wonderful and friendly service from the Tonbridge branch. Amy Ley help me secured my apartment, regularly sending me emails and text for an updates . She also continued to provide support until the renting process completed.

Bismark · 26 April 2024

★★★★★ 5/5

Google

Moved House a Month ago via Wards. Was a real positive experience dealing with Amy. Was a quick process and relatively straight forward which is always helpful moving home.

Robbie · 24 August 2024

★★★★★ 5/5

Google

I have been house-hunting in Tonbridge over the past couple of months and Wards were very helpful indeed. They showed me around a wide variety of properties in different areas, encouraging me to narrow down my choices and decide on the best options for me. If I were considering selling a property in the area I would certainly think of Wards. The are hard-working, innovative and extremely helpful.

Vanessa · 24 October 2020

★★★★★ 5/5

Google

My girlfriend and I are first time buyers, we’ve viewed a number of properties with Honi Jeynes. We still haven’t found our first home but I can’t fault Honi and all the help she’s given us. She instantly understood what we’re looking for and is always keeping us updated of any opportunities in the area. We’ve no doubt she’ll help us find our perfect home! Would recommend.

Thomas · 24 October 2020

★★★★★ 2/5

Google

Awful agency, they don't want to work above the bare minimum. When my purchase was at risk and I needed help, the agent didn't want to do anything and forwarded me to a "sales progressor" who had their phone on constant auto-answer and never called back. The sale fell through after months of preparation.

Viktor · 24 October 2022