Every review we hold for the Tonbridge and Malling office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotMonika was incredibly helpful
Monika was incredibly helpful she was patient and knowledgeable. She had excellent advice and really listened to what we was looking for. She went above and beyond and found a property for us at a different wards branch that ticked all the boxes. I had a bad opinion of wards until meeting her and she change my opinion, so much so that she actually gained additional bussiness as i advised a family member to use wards to sell his property.
Kezmarie · 28 August 2026
Agent replied · 22 September 2026
We're so glad to hear about your positive experience with our team member at Wards Snodland. It's wonderful to know that their patience, knowledge, and excellent advice made such a difference in your property search, and that we were able to exceed your expectations. We truly appreciate you recommending us to your family member.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotProfessional with Excellent Communication
Recently purchased a period property through Wards of Ramsgate. The service I received was excellent, the staff were professional and friendly. Communication was first rate, even if I had to leave a message it was always acted on and Amanda Robinson (not in the Ramsgate office) would follow through with a call and speedy assistance. A shout out to James from the Ramsgate branch, he was an absolute super star! So helpful and accommodating, very professional with great communication skills. This was so appreciated as I was moving to a completely new county and area.
Elle · 21 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your excellent experience with us at Wards Ramsgate, especially during such a significant move to a new area. It's wonderful to know that our team's professionalism, friendliness, and first-rate communication made your property purchase smooth and stress-free. We truly appreciate you highlighting the exceptional assistance you received. Thank you for your kind words.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotI have been renting a property from…Wards Lettings of Kent
I have been renting a property from Wards Lettings for the last 3 and a half years. They are diligent and obliging along with being so professional, in so many ways. I highly recommend them. Over these years, whenever I've had to make telephone calls, the person I've spoken to has been kind, charming and listens, responding in a friendly, satisfying manner. I enjoy speaking to Emmet when I pay my rent, via telephone. Also Will. The staff I've met, in person, including, Tammy and Laura has been a pleasure, both of whom, have treated me in a friendly, caring & personable manner. Sadly, I have to re-locate, due to commute distance. Finally....such a huge mention of respect to Billy Flynn...this Man has showed me such respect, he listens, reacts in an amiable, friendly manner, so rare these days. Billy is such a warm-hearted Gentleman...."Nuff Respect" Sir. I had a problem.. never have I experienced such a compassionate response in a business capacity. He listens and responds so reassuringly. I haven't met him, in person, however, that's how it feels via telephone. Billy is a fantastic ambassador for Wards Of Kent. I truly wish His career prospers. Warmest Regards, Billy and Wards. Paul Vincent Boyle
Paul · 14 August 2026
Agent replied · 22 September 2026
We are incredibly grateful for your wonderful feedback and truly appreciate you taking the time to share your positive experience with us at Wards over the past three and a half years. It means a great deal to us to know that our team has consistently provided you with professional, kind, and supportive service. We are particularly touched by your commendation of our colleagues and their dedication to ensuring a reassuring and amiable experience. We understand that relocating due to commute distance is a significant change, and we wish you all the very best in your new endeavors. We value your kind words and are so pleased to have had you as a tenant.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotIt’s been a journey
It’s been a journey! Gary had been very supportive of seeing this process through which has been a long one, couple of times wanted to take it off the market but persuaded me to keep it on! Hannah and Jenny have both been fabulous for generating bookings during the viewings period. A thanks to Luke as well. Kim fantastic with the STC period helping with the complicated process of keeping everyone updated with progress and any information/ issues that occurred!
Consumer · 1 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team at Wards throughout this journey. It's wonderful to know that our colleagues provided such dedicated support and kept you informed every step of the way. We truly appreciate your kind words and are delighted that everything is now successfully concluded.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip
★★★★★ 5/5
GoogleI had a very positive experience with Wards Tonbridge during my move.The process can be very stressful, especially when relocating with children, but Emily and Elycia were both kind, patient and extremely supportive throughout.
They were always professional, responsive and clear, and they really helped to make the whole lettings process feel much smoother and less overwhelming. Their communication was excellent and I felt genuinely supported from start to finish.
I am very grateful for their help and would happily recommend Wards Tonbridge, especially Emily and Elycia, to anyone looking to rent a property.
Marineide · 15 January 2026
Agent replied · 22 January 2026
Hi Marineide,
Thank you for taking the time to share such thoughtful feedback. We’re really pleased to hear that Emily and Elycia were able to support you so well during what can be a particularly stressful move, especially when relocating with children. Your recommendation is very much appreciated.
Kind regards,
Wards of Tonbridge Estate Agents
★★★★★ 5/5
TrustpilotBilly Flynn has been a huge help to us…
Billy Flynn has been a huge help to us whilst we are going through the process of vacating our current property. He listens, gives us excellent support and advice which is what we required. Huge thank you Billy for making the process seemless.
Gary · 20 August 2026
Agent replied · 22 September 2026
We are truly delighted to hear about your positive experience with us at Wards and that we could provide such excellent support during your property transition. Your kind words are greatly appreciated.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip
★★★★★ 5/5
GoogleWe are a property company that works with hundreds of estate agents across the UK, and our experience with Wards of Tonbridge was truly exceptional. From our very first call with James Dykes, the Sales Manager, through to the completion of the property, it was an absolute pleasure to deal with him.
James is professional, friendly, reliable, and communicates excellently, qualities that make the process smooth and stress-free. A special thank you also goes to his team for their support throughout.
I genuinely wish every Estate Agency Sales Manager was like James. Dealing with agents is not always easy, but James sets the standard. Keep up the fantastic work and the great personality you bring to the role, James.
Nad from Tramperly Ltd
Calibre · 1 October 2025
Agent replied · 8 October 2025
Good afternoon,
Thank you ever so much for your outstanding review.
We're absolutely delighted to hear that your experience with our Tonbridge branch was truly exceptional.
James and his team will be thrilled to know their professionalism, reliability and excellent communication made such a positive impact.
Your kind words and recognition mean a great deal to us.
Thank you again for taking the time to share your experience.
Wards of Tonbridge
★★★★★ 5/5
TrustpilotEvie
Evie was personable, enthusiastic and knowledgeable a joy to communicate with and great energy to peruse our dreams for Mums last forever home. We may still be looking but she really has been great to work with so far.
Lizzie · 12 August 2026
Agent replied · 22 September 2026
We're so glad to hear Evie is providing such a positive and knowledgeable experience as you search for a home with us at Wards. We appreciate your kind words Lizzie!
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip
★★★★★ 5/5
GoogleI was recommended Wards in Tonbridge by a friend, and I’m absolutely thrilled I took their advice. From the very first contact, Emily and Elycia have been exceptional, warm, professional, and incredibly efficient.
They found what seems to be the perfect tenant, who has now moved in just over one week after the property went on the market! The whole process was smooth and stress-free, with great communication and a real sense that they cared about getting it right for both landlord and tenant.
Emily and Elycia made everything feel effortless and were always on hand with friendly, helpful advice. I wouldn’t hesitate to recommend them!
Julia · 9 August 2025
Agent replied · 8 September 2025
Hi Julia,
Thank you for taking the time to leave such a detailed review! We're delighted that Emily and Elycia provided exceptional service and found your perfect tenant so quickly.
Many thanks,
Wards of Tonbridge Estate Agents
★★★★★ 5/5
TrustpilotVery pleased with the service
Very pleased with the service and professionalism from Wards Kings Hill. Sam Turner, Be Chapman, Kate Hunter and Maria Meddings were all first class in achieving a sale of our property. Thank you.
Mark · 14 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with our team at Wards King Hill. We truly appreciate you acknowledging our colleagues' professionalism in achieving your property sale. Thank you for your kind words.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotWards of New Ash Green
My wife and family have lived in Kent for over 40 years, and every house that we bought or sold, of which there have been many, has been through Wards of Kent. They have always been an efficient and business-like agency. We trust them. Recently, we had to sell a second house in the village of New Ash Green that we were renting-out for over a decade. This was because of the changes in the tenancy laws.
Peter · 3 September 2026
Agent replied · 22 September 2026
We are truly grateful for your continued trust in our services over the past four decades, and we appreciate you sharing your recent experience with us at Wards. It's wonderful to hear that our team was able to navigate the complexities of selling your property, especially with the changing market conditions and tenancy laws. We understand the challenges you faced with the property being vacant and the concerns about mortgage rates. We are particularly pleased that our colleague's innovative approach, utilizing a modern method auction, proved effective in securing a timely sale for you. We value your kind words and are happy we could provide a positive outcome.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotI would like to say a special thank you to Wards of Tenterden
I would like to say a special thank you to David Shaw, Clare Davies and Steve Hutchens for all their help with the sale of my flat and then the purchase of my new home in Tenterden. They were all so helpful and friendly with any questions I had and really supported with the process. As this was my first sale and then purchase of properties it all felt a bit daunting but everyone from Wards was super helpful and great at communicating and responding to any queries or questions I had.
Lucy · 19 March 2026
★★★★★ 5/5
TrustpilotI had a wonderful experience dealing…
I had a wonderful experience dealing with Wards. The team was exceptionally friendly, warm, and welcoming from the moment I got in touch. They went above and beyond to be helpful and kept me updated every step of the way. Moving or dealing with property can be stressful, but they made the entire process so easy and smooth. I highly recommend Wards to anyone looking for a reliable, friendly estate agent!
Chris · 4 September 2026
Agent replied · 22 September 2026
We are so pleased to hear that our team at Wards Snodland provided such a positive and smooth experience for you. Making the process easy and keeping you informed is always our goal. Thank you for your wonderful recommendation!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotCallam helped and assisted us from the…
Callam helped and assisted us from the start of our property search up to the purchase and completion. Callam was always contactable. Cannot thank him enough.
Romi · 3 August 2026
Agent replied · 22 September 2026
We are so pleased to hear about your positive experience with us at Wards, especially regarding the support you received throughout your property journey. We truly appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotFantastic Service
We have just exchange contracts on our new property and would like to thank all the girls at wards for their hard work getting us there. They are always ready to help in anyway they can with prompt replies and helpful suggestions. Extremely professional and always knew the answers to any questions we had. Thank you so much Be, Maria, Sam and Katherine for your fantastic service.
Mrs · 16 September 2026
Agent replied · 22 September 2026
We are absolutely delighted to hear about your positive experience and that our team's hard work at Wards Kings Hill helped you exchange contracts on your new property. Providing prompt, helpful, and professional service is what we strive for, and it's wonderful to know we met your expectations. Thank you for your kind words!
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotWe would highly recommend Hythe Wards Estate…
We would highly recommend Wards Estate Agents in Hythe for selling your home. A huge thank you to Mark, Darren, Ollie, Amelia and Amanda.
Aimee · 7 August 2026
Agent replied · 22 September 2026
We are incredibly grateful for your wonderful feedback. It means so much to us to hear that our team's efforts in communication and support made your relocation less stressful. We always aim to provide clear and consistent updates, and we're delighted that our approach to handling viewings and securing reliable buyers met your expectations. Your recommendation is truly valued at Wards!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotNicholas Foster
Nicholas Foster was really helpful - I would highly recommend Wards. I am very happy with the service I received and great communication.
Kellie · 12 August 2026
Agent replied · 22 September 2026
We're so happy to hear you had such a positive experience and appreciated the great communication from Nicholas. We truly value your recommendation of Wards.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://sl1nk.com/9xee2ip
★★★★★ 5/5
TrustpilotAnother satisfied customer
It has been a really good experience dealing with Billy, Keryn and other Wards staff with selling my flat. They are always pleased to see me when I walk down from the station. And once a sale had been agreed upon, Sally Bryant organised matters that I could not even think about, e.g. four sets of solicitors plus the clients also. Well done Sally.
Mr · 12 September 2026
Agent replied · 22 September 2026
We're so pleased to hear about your positive experience with our team at Wards Broadstairs, especially with the sale of your flat. It's wonderful to know that our colleagues provided excellent support and made the process smooth for you. We truly appreciate your kind words.
Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
★★★★★ 5/5
GoogleWe went through the process of buying our first house in Tonbridge with Wards and it worked just great.
I would like to send special thanks to Jack Joslin, Harry Griggs & James Dykes. Jack did an amazing job handling the process from the very beginning and being a massive help till the last day when we received our keys.
Our kindest regards,
A&O
Andrey · 18 August 2025
Agent replied · 8 September 2025
Hi Andrey,
We're pleased to hear about your great first home buying experience with us. Thank you for your kind words about Jack, Harry, and James.
Best wishes,
Wards of Tonbridge Estate Agents
★★★★★ 5/5
GoogleWards have dealt with the executor sales of mums house really well. The sales progression service ( once offer accepted) has been amazing. Maria Meddings has been available pretty much 24/7. Including contacting me of a weekend when she doesn’t normally work. A proper star who goes above and beyond.
Andy · 23 December 2025
Agent replied · 22 January 2026
Hi Andy,
Thank you for sharing your thoughtful feedback. It is great to hear that our estate agent team supported you so well during the sale of your mum’s property and that the sales progression felt smooth and reassuring throughout. Maria will be delighted to know her dedication and guidance made such a difference. she always strives to offer clear communication and expert property guidance during what can be a sensitive moving process.
Thanks,
Wards
★★★★★ 5/5
TrustpilotWards and Be Chapman and Sam Turner
Both Be and Sam did everything in their power to make selling our present property simple and enhanced the reputation of both themselves and Wards even more by setting us up with a rental agreement prior to purchasing our new property which made what could have been a very stressful occasion much easier. I would not hesitate to recommend Wards to anyone looking to move.
Stephen · 29 August 2026
Agent replied · 22 September 2026
We are so pleased to hear that our team at Wards King Hill made your selling and moving experience a smooth one. It's wonderful to know that our efforts to arrange a rental agreement prior to your purchase helped alleviate stress. We truly appreciate your recommendation.
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
★★★★★ 5/5
TrustpilotWe instructed Wards to try to sell our…
We instructed Wards to try to sell our house and we got Anne to come to put it on the market, she was very friendly and ran through everything that we needed to know and with help from izzie and the ladies in the office they got my house sold within a month, we couldn’t be happier and wards have helped us find our dream property too,
Mr · 29 July 2026
Agent replied · 22 September 2026
We truly appreciate you sharing your wonderful experience with us Colin. We are so pleased to hear that our team provided excellent service, helping you sell your home swiftly and find your dream property. Your kind words mean a great deal to us.
Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://sl1nk.com/9xee2ip
★★★★★ 5/5
GoogleI am a genuine person a separated mother of four children and was finding it extremely challenging to rent.
I would like to say an extended thank you to this team at Wards, especially Emily and Amy. Emily had me on her books from around a year ago and remembered me when a lovely new property came up she then passed me over to the care of Amy who has been consistent with me, to ensure that I secured the property. Not only did she ensure we received a lovely spec property, but strived to get us in there before Christmas, my children have gone from being homeless to a beautiful home within a few weeks. I would like to express that they are a great representation of how an established and ethical company should present themselves and treat every customer as a valid customer.
Excellent service and great communication
Many Thanks
Ieyeasha · 4 December 2024
Agent replied · 25 December 2024
Hello Leyeasha,
Thank you so much for your lovely review. We're thrilled to hear that Emily and Amy were able to assist you in finding a beautiful home for you and your children. Your kind words about our service and communication mean a lot to us. We're always here to help you move forward.
Best wishes,
Wards of Kent
★★★★★ 5/5
TrustpilotGreat experience
Maria kept us updated every step of the way. Always available to answer our questions.
Jeffrey · 13 August 2026
Agent replied · 22 September 2026
We're so happy to hear our team at Wards kept you updated and were always available to answer your questions. We appreciate your kind words!
Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://sl1nk.com/9xee2ip
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
