Trusted Agent profile · Tonbridge and Malling
★★★★★
218 reviews across 2 platforms
746 London Road, Larkfield, Aylesford, ME20 6BG, Tonbridge and Malling, ME20 6BG
Wards's office in Tonbridge and Malling, at 746 London Road, is rated 4.7 out of 5 across 218 reviews on two platforms, including 80 Google reviews rated 4.5.
Every review we hold for the Tonbridge and Malling office, from every platform, shown as written. First names only.
4/5
TrustpilotPut at my ease
Ethan was friendly, empathic and helpful. Reliable too.
We're so glad to hear about your positive experience with our team member Ethan at Wards Ramsgate. We appreciate you sharing your feedback. Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
5/5
TrustpilotA big thank you to staff at Wards…
A big thank you to staff at Wards (Gillingham branch). From the first visit by Gary, who was very professional explaining the entire process to us, this was our first move after over 38 years in the same property. All the staff were helpful and able to answer our questions. Spoke to Hannah and Adam on occasion but mainly dealt with Nicole and Kim, the progressor, both of whom worked tirelessly to get us over the finish line. We really can’t thank them enough.
5/5
TrustpilotMaria from the West Malling branch was…
Maria from the West Malling branch was fantastic throughout the entire process. She was always friendly, professional and highly informative, keeping us updated and helping to put our minds at ease, particularly during the final week, when exchange and completion really came down to the wire! Her support and communication made a stressful time much easier. Thank you, Maria!
We are so pleased to hear about your positive experience with our team member Maria at Wards. It's wonderful to know that our support and communication made a stressful time much easier for you. Thank you for sharing your kind words; we truly appreciate your feedback. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5014
5/5
TrustpilotEmily was an absolute dream to work…
Emily was an absolute dream to work with. She was friendly, approachable, and nothing was ever too much trouble. She kept us updated every step of the way and was always happy to answer any questions we had. Her professionalism, communication, and support throughout the process were fantastic, and we wouldn’t hesitate to recommend her.
5/5
Trustpilot10/10 would reconmmend
Wards made selling my house an incredibly smooth transition. In particular, Honi and Maria were exceptional, warm, engaging, and truly understanding of my situation. They were always available for both big and small questions, and I genuinely valued their support throughout. I couldn’t have done it without their calm, caring approach. Thank you both you kept me sane!!
5/5
GoogleThe house selling process is very stressful, but I cannot recommend the staff at Wards Larkfield enough. They really assisted making the process pain free! Brandon was excellent at keeping me updated throughout and was an absolute joy to work with. Also special mention for Alex & Richard who also helped my nerves along the way.
Hi Jo, Thank you for your wonderful feedback. We're glad to hear that Brandon, Alex, and Richard provided you with excellent service during the house selling process. Best wishes, Wards of Larkfield Estate Agents
5/5
GoogleFrom start to finish took less than two months to sell my house from wards in Larkfield. They were very proactive to get things moving on. Jane was fabulous.
Good afternoon Elaina, Thank you for taking the time to share your experience. It’s great to hear that the sale completed so quickly and that the team were proactive in keeping everything moving. Jane will be pleased to hear that her efforts made a real difference. Best wishes, Wards of Larkfield Estate Agents
5/5
GoogleAlex Martin was by far the best estate agent I’ve ever had. She was so helpful, knowledgeable, kind and caring and was really passionate about finding us our perfect house. She listened to us and was so accommodating and went above and beyond to facilitate our house hunt! We couldn’t have done it without you Alex, thank you so much for your incredibly hard work and for being so wonderful!
Hi Christina, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Alex, has been and how passionate she's been about finding your perfect home. Best wishes, Wards.
5/5
TrustpilotWhat raised our opinion of Wards in Tenterden.
What raised our opinion of Wards in Tenterden was the involvement of Rachael Ruocco Buchanan. She was very professional and kept us informed without any need to prompt her. She clearly understood the challenges with our particular purchase, and whilst working hard for the vendor helped coordinate all parties priorities efficiently.
5/5
GoogleBrandon Boyd was super helpful. Really informative. Didnt end up using wards but he has been a credit to them.
Hi James, Thank you for taking the time to leave such positive feedback. We are really pleased to hear that Brandon was informative and helpful during your interactions, even though you did not go ahead this time. Our estate agent team always aims to provide expert property guidance and support whether you are actively buying or selling a home, so it is great to know Brandon made a strong impression. We truly appreciate your kind words. Thanks, Wards
5/5
TrustpilotGreat service from Emily Segens !!
A quick shout out for Emily Segens at wards who in dealing with my landlord management issues was extremely professional and kept me up to date and informed throughout the whole process. Many thanks again Tony
We are glad you had such a great experience with Wards Dartford. We appreciate your feedback regarding our team member's professionalism and consistent communication while managing your property matters. Thank you. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
5/5
TrustpilotWards Tonbridge-Harry Griggs
Harry guided us through the process and answered all of our questions. His strategy recommended to us was clear and we agreed with it. I would recommend Wards when dealing with the sale of your property.
We appreciate your positive feedback. We are glad you enjoyed your experience and that our team at Wards Tonbridge provided clear strategic guidance and answered your questions to help sell your property. Want to earn £100?* If you know of anyone who would benefit from our services then please feel free to refer a friend to us today using the following link: https://ae0.uk/5014
5/5
GoogleWould highly recommend Honi. We were interested in quite a few properties some of which were not in her area but she very carefully and methodically found out the details about all the properties and booked us in for viewings. Really appreciated her taking ownership even though some of the properties weren't in her domain and getting everything set up for us and then following up without being pushy. Very nice ly done!
Good Morning, Thanks for leaving us such a lovely review, we really appreciate it. We'll gladly pass this on to Honi for you. Best wishes, Wards of Kent
5/5
TrustpilotGreat experience
Not sure if we will go ahead with Wards yet, however, very professional and patient with us, Explaining in details the process, not only that, the agent wrote up the report and sent the next day.
We are glad you enjoyed your experience with our team. Thank you for taking the time to share your positive feedback regarding our thorough explanations and prompt delivery of your report. We hope to assist you further.
5/5
TrustpilotThe team at Wards Headcorn are very…
The team at Wards Headcorn are very professional and friendly. This isn’t my first time I have used them because of this, I have every confidence in them and would throughly recommend them.
We are glad you enjoyed your experience with our dedicated team. Returning to us shows great trust, and we truly appreciate your kind recommendation and support.
5/5
GoogleHelpful and professional service. Continued to help us even after we moved in by getting us contacts for good, local, affordable handy men. Jane and Richard were our main points of contact but the whole staff were helpful from start to finish
Good morning, Thank you so much for your kind words! We’re delighted to hear that you had such a positive experience with our team, both during your move and beyond. It was truly our pleasure to assist you, and we’re glad Jane and Richard, along with the rest of the staff, could make the process as smooth and supportive as possible. Wishing you all the best in your new home. Regards Wards of Lakefield
5/5
TrustpilotHelpful and great organization skills
Wards have been great at assisting me in my purchase of a house in folkestone. Big shout out to Maria Meddings for helping so much and facilitating everything whilst I have been out of the country for most of the purchase. I will be using Wards and hopefully Maria again for my next purchase.
5/5
TrustpilotExemplary service
The team at Wards, including Brandon and Jane, were exemplary from start to finish - professional, friendly, efficient -and navigated the purchase and completion of my property brilliantly. I wouldn’t hesitate to recommend them.
We're thrilled to hear that our team at Wards Larkfield provided such an exemplary experience throughout your property purchase and completion. It's wonderful to know you'd highly recommend us! Do you know someone who would benefit from our services? Refer a friend at the following link to receive £100* between you: https://ae0.uk/5014
5/5
GoogleI’m in a position where I’ve sold and moving in two weeks. James has been excellent , he’s been on the other end of the phone Wenever I’ve needed him as he promised he would. He has exceptional people skills is profesional and def goes out of his way to help . Thankyou James SHERIE Haines .
Hi Sherie, Thank you for leaving a review! It's great to hear how positive your experience with our agents has been and how, James, in particular has been there whenever you needed his support. Best wishes, Wards.
5/5
TrustpilotExcellent
We had a great experience with Wards team during our house purchase especially Yasmin who was always looking for options for us, Simran who helped with the negotiations and Kim who was always updating us, Kenny and Maria as well. They were professional and supportive every step of the way. We're grateful for their help. I highly recommend.
5/5
GoogleOur second timing buying and selling with wards of Larkfield and again we have received first class customer service. We cannot thank Alex, Honi, James, Richard and the rest of the team, enough for all their help selling our home and helping us find our forever home. Cannot recommend the team at Larkfield enough! Thank you.
Hi Chloe, Thank you for leaving a review! It's great to hear how positive your experience has been again with our agents and how they've supported you throughout your process. Best wishes, Wards.
5/5
GoogleWe have worked with them for our property search. They provide excellent service, always happy to help, offering plenty of choices. Really pleased with them, especially Alex! Totally recommend!
5/5
TrustpilotMoving made easy
My elderly mother purchased a property through Wards in Tenterden. There were several problems with the chain and Becky, Tina, Alex, David and Claire from Wards were all absolutely brilliant and helped to sort out all the issues. They were very helpful and nothing was too much trouble. Mum definitely couldn't have done it without them.
5/5
TrustpilotSam was professional
Sam was professional, responsive and very helpful throughout our tenancy and move-out process. Communication was always clear and he handled everything efficiently from start to finish. Much appreciated, thank you again.
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