Trusted Agent profile · Tiverton
★★★★★
226 reviews across 2 platforms
5 Fore Street, Tiverton, EX16 6LN
Greenslade Taylor Hunt's office in Tiverton, at 5 Fore Street, is rated 4.3 out of 5 across 226 reviews on two platforms, including 114 Google reviews rated 4.5.
Every review we hold for the Tiverton office, from every platform, shown as written. First names only.
5/5
TrustpilotA great estate agent.
Have been dealing with Josh at the Langport branch and have nothing but praise for the way he is handling our sale. Along with the communication from the other members of staff. We had an offer on our house within two weeks of going live. Also when we purchased five years ago buying through GTH went smoothly.
5/5
GoogleExcellent estate agent. Zubin kept us regularly updated with our purchase, liaising with all parties involved, and went above and beyond our expectations with what a typical estate agent does. Would certainly use again and highly recommend.
Dear Thomas - Thank you so much for your kind review. We were delighted to be a part of your recent purchase and it's great to hear that you have been satisfied with our service. It's been a pleasure working with you and we hope you will be very happy with your new home. Best wishes ~ GTH
4/5
TrustpilotGood marketing of our property
Dear Carolyn, Thank you for taking the time to leave us a review. We're pleased to hear that you were happy with the marketing of your property and that the viewings went well. We really appreciate your feedback and thank you for choosing us. All the best, ~ GTH
1/5
GoogleI used GTH for estate agency services to sell my house (small 2 bed terraced property in a good location in a town) and as letting agents while renting the house as the house sale took longer than anticipated. The house was valued at a higher value than I think it was worth given the housing climate as there was not much interest and I ended up accepting a much lower offer. One house sale fell through which was not helped, in my opinion, by the estate agents. I did not have one estate agent who managed the sale but 3 members of staff which made it difficult to know who my point of contact was when I needed to chase for viewing feedback and other updates etc. I also used GTH as letting agents which was an awful experience. Communication was not great and I felt like I needed to chase for updates and answers to queries as I was new to being a landlord and renting a house. When work needed doing to the house (repairs, maintenance, landlord safety checks etc) the consenting process seemed difficult and it didn’t feel like I was getting much of a service with GTH advising on what needed doing and when in a clear concise way. When non essential quotes were being sought the usual thing is to seek 3 comparative quotes for the customer to select from but this was not the case and I ended up having to get quotes myself despite paying a management fee to GTH. Overall I did not have a good experience myself and would not recommend GTH to others.
Dear Naomi, We are disappointed to read your recent review of our sales and rental department. We appreciate you taking the time to let us know your thoughts and apologise if you felt that you did not have a main point of contact during the course of your sale. We find that it is useful to have a couple of staff members involved in the sales process so that in the event that the main point of contact is unavailable, we will still be able to provide assistance should it be required. With regard to launching your property at a higher level than you considered necessary; before attending a valuation we always complete local property comparisons, while also taking into account movement in the house price index and economical conditions so that we may place your property at the correct level. These results are then discussed with the vendor at the time of valuation. I can assure you that every opportunity is given to our vendors to adjust any aspect of the brochure they may not be happy with, including the guide price. It was unfortunate that your first sale was abortive and we appreciate that this can be frustrating, however we were pleased to agree your property again soon after and progress it successfully through to completion. We apologise if you felt that we were not involved with gathering non-essential maintenance quotes during the rental process, however we have evidence of a long string of email communication between yourself and our team. If you wish to discuss any of the issues you mention in greater depth, please feel free to contact us anytime. We thank you once again for your feedback as it allows us to continually improve our service and we wish you well for the future. Kind regards, Greenslade Taylor Hunt
5/5
TrustpilotGreenslade Taylor and Hunt
Gemma and her team were very helpful and professional and guided us through the sale of our property
5/5
GoogleWe have sold and purchased a few times with Gemma at gth Tiverton, she is very professional and always goes up and beyond to ensure she has done all she can to make things go smoothly. I would highly recommend Gemma and the team and would definitely use them in the future... ⭐️ ⭐️⭐️⭐️⭐️PositiveProfessionalism
Dear Leah, Thank you for your kind words which we have passed onto Gemma and our team in Tiverton. We are always pleased to help and look forward to dealing with you again in the future. With kind regards ~ GTH
5/5
TrustpilotWow great service from a great team
Wow! what great staff at the Chard office, very helpful & friendly, nothing was to much trouble for them.
Dear Chris, thank you so much for your lovely review. We’re pleased to hear our Chard team were helpful, friendly, and kept you well informed throughout your purchase. We’ll be sure to share your kind words with the team. Wishing you all the very best in your new bungalow. ~ GTH
5/5
GoogleEveryone that we dealt with were very friendly and helpful, we were always kept informed of what was happening with the sale of our property.
Dear Lisa - Thank you for your kind words which we have passed onto our team in Tiverton. We are delighted to hear that you found our colleagues friendly and helpful and that you felt well informed throughout your sale. It's been a pleasure to help and please don't hesitate to contact us if we can be of assistance again in the future. Best wishes ~ GTH
4/5
TrustpilotOverall a professional experience from…
Overall a professional experience from all involved in the GTH Tiverton office on selling in a difficult market.
Thank you for your kind review. We’re delighted to hear that you had a positive and professional experience with our Tiverton team. We wish you all the very best. ~ GTH
5/5
GoogleRenting for the first time, juggling a house sale, a house hunt, and a not-so-sprightly Grandma, it had all the makings of a mid-season sitcom. But Chloe and Caroline at GTH Tiverton handled it like seasoned pros. Calm, kind, quick to respond, and genuinely lovely throughout. They made a potentially stressful chapter feel surprisingly smooth.
Dear Chris - Thank you very much for your kind words. We are so pleased to hear that Chloe and Caroline were able to support you so well during what was clearly a very busy and potentially stressful time. It has been a pleasure working with you and we wish you all the very best for the future ~ GTH
5/5
GoogleHappy to show me around properties prior to selling my own; one I viewed 3/4 times before purchasing it. Helpful & friendly. Lovely moving in gifts - totally unexpected but very welcome.
Dear Sonia - Thank you for your kind review and we are delighted to hear you enjoyed our goodie bag! It's been a pleasure to help with your move and we wish you every happiness in your new home ~ GTH
5/5
TrustpilotExtremely helpful and courteous team
Extremely helpful and courteous team, demonstrating a very professional approach to the property transaction process.
Dear Clive, thank you for your kind feedback. We’re delighted to hear that you found the team helpful, courteous, and professional throughout the process. We wish you all the very best for the future. ~ GTH
5/5
GoogleTony Overhill and the team at GTH provided a first class service on the sale of my property and secured an excellent outcome. Tony provided a professional service with thorough local knowledge and was always quickly responsive to my queries and needs. I would certainly recommend GTH Tiverton for sales in this area.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr Bird - Thank you for your kind words which we have passed onto Tony and our team in Tiverton. It was a pleasure to help and we wish you all the very best for the future. Kind regards ~ GTH
5/5
TrustpilotGTH Honiton
Stephen Gardener at Honiton Branch has been brilliant. What should have been an easy turn around has turned into an absolute headache as a result of an incompetent solicitor at the buyers end and a disorganised property developer at the vendors. However full marks to Stephen for helping us through this and hopefully onto our destination in the very near future. Well done GTH.
4/5
GooglePolite and very efficient service. Always respond quickly when you leave a message. Produced top quality Sales Literature and Brochure.
Dear Mr Ford - Thank you for your kind review. We are delighted to hear you have been impressed with our brochures and that you found our colleagues in Tiverton polite efficient and responsive. It's been a pleasure to be of assistance and we wish you all the very best for the future ~ GTH
5/5
GoogleVery well pleased with the advice, service, availability and support we received from Lynn and her team - and at a time when the market required a more patient approach. Allan and Marilyn Sheath.
Dear Allan - Thank you for your kind words which we have passed onto Lynn and our team in Tiverton. It's always a pleasure to be of assistance and we wish you all the best for the future ~ GTH
5/5
GoogleA big thank you to Chloe and her team for letting our cottage. From start to finish the whole process was excellent. Clear, straightforward advice, great communication, viewings generated, leading to a successful letting.
Dear Sarah - Thank you for your kind review. It was a pleasure to help with the letting of your cottage. Please feel free to contact us any time if we can be of assistance in the future ~ GTH
5/5
GoogleI would highly recommend GTH - mainly the rental side but we have had contact with sales and we don’t have a bad word to say. Chloe Russell, the lettings manager has been absolutely amazing with us. We were renting for the first time so was unsure about the process and unfortunately our contract ended due to the owner wanting to sell. Chloe couldn’t be more helpful throughout the process, helped us to find another rental property and the communication had been fantastic. She has still kept in contact now regarding parcels etc and she has just been soo good. Couldn’t recommend GTH enough!!
Dear Jodie - Thank you so much for taking the time to leave us a positive review, it means a lot to us. It's always difficult when notice is given as a tenant however we were delighted to help find you alternative accommodation where we hope you will be very happy. Please contact us any time if you need any further help or assistance in the future ~ GTH
5/5
TrustpilotA great team
A great to deal with, proactive team, who kept us up-to-date with progress
Dear Matt, thank you for your kind review. We’re really pleased to hear you had a positive experience and that our team were proactive and communicative throughout the process. We wish you all the very best. ~ GTH
5/5
GoogleThank you to all the team. In particular Lynn and Gemma who have been very helpful, friendly and professional.
Dear Fay - Thank you for your kind review. It has been a pleasure to help with your purchase and we look forward to progressing you smoothly through to completion ~ GTH
5/5
GoogleGreame and his team have always provided me with sound advice. Ever prompt professional and thoughtful in their delivery. I trust them and am grateful for their help on many an occasion.
Dear Tiffany - Thank you so much for your kind words, reviews like yours really help motivate us. We are always happy to help so please feel free to contact us any time if we can be of assistance in the future ~ GTH
5/5
TrustpilotGTH - Highly recommended
GTH - Can highly recommend their services. Found them to be nothing but professional, polite and well mannered and they provided good honest answers when needed. Everyone commented on how good their Marketing is plus the photography is to a very high standard so all in all, we were very happy with the service they provided - in particular, Ollie and Mitchell who we dealt with most -many thanks Guy's.
5/5
TrustpilotThe staff have been brilliant
The staff have been brilliant. We have very strict criteria and they were very proactive in their support and went out of their way, on several occasions, to provide us with information and answers to our questions. A very professional outfit and lovely staff.
5/5
TrustpilotGood service throughout
Good service throughout , from first visit to completion
Dear Mr Higgins, thank you for taking the time to leave us a review. We’re very pleased to hear that you received good service from your first visit through to completion. We will share your kind comments with the team, and we wish you all the best. ~ GTH
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Greenslade Taylor Hunt's Tiverton office has 226 reviews across two platforms: 114 on Google, 112 on Trustpilot (across the whole business).
Greenslade Taylor Hunt Tiverton is rated 4.3 out of 5 across all 226 reviews, and 4.5 out of 5 on Google from 114 reviews.
Greenslade Taylor Hunt Tiverton, 5 Fore Street, Tiverton, EX16 6LN.
