Every review we hold for the Thurrock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCouldn't be happier with the service me and my partner have had from Bairstow Eves in Chafford. I was so impressed at how the agent Nick conducted the viewing I went to that I transferred over to Bairstow to rent my property out. From there we was assisted by Conor who has provided us with 5* service the whole time. Nothing is too much trouble for him, even taking calls in his personal time to make sure we was happy with the service. If I could give him more stars I would.
Kayleigh · 24 October 2020
Agent replied · 23 October 2024
Thank you so much for your wonderful review and 5*'s! I will make sure your kind comments are forwarded to our local team and their Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleMe and my partner received the best service with Bairstow eves, Conor truly cared for us and our situation around finding the perfect home for our family right from the start and any obstacles we faced we got over them together. We really couldn’t fault anything about our experience finally with the best efforts from Conor and Nick, they found us and secured us our perfect place to live . 100% for everything. Have absolute faith in this branch for all. Deffo recommend and Thankyou for everything.PositiveResponsiveness, Quality, Professionalism, Value
Abbie · 24 October 2020
Agent replied · 23 October 2024
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
★★★★★ 5/5
GoogleGreat service always on the end of the phone when I need them or via email, Conor and Nick were very helpful with helping me find a home keep up the good work guys :)
Rachel · 25 October 2019
Agent replied · 23 October 2024
Thank you Rachel for this excellent 5* review.
Best wishes, Lucy
★★★★★ 5/5
GoogleWe're extremely happy with the support and professionalism. Tina, Scott and Lewis were exceptional, always happy to answer queries and resolve any issues rapidly. It's been a pleasant and smooth journey from start to finish. Thank you.
Marlon · 25 October 2017
Agent replied · 23 October 2024
Hi Marlon, Thank you once again for your wonderful review. I'm pleased to see that you benefited from the passionate and personal approach taken by the Bairstow Eves team in Chafford-Hundred. I will pass on your kind comments to Tina, Scott, Lewis and the entire team at the branch. Many thanks
★★★★★ 5/5
GoogleVery good service during viewings, thank you lettings team !
Lacey · 1 September 2025
Agent replied · 8 September 2025
Thank you for the kind words! Our lettings team takes pride in providing excellent service during viewings. We're glad you had a positive experience with us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI received first class service. Beverley was super friendly and helpful. She made my move in process effortless.
Ngondi · 24 October 2022
Agent replied · 23 October 2024
Thank you for your wonderful 5* review! Best wishes, Scott @ Customer Relations.
★★★★★ 5/5
GoogleAbsolutely fantastic service, let my property through this branch and the service from Nick Gomez was and has been nothing short of outstanding.
From arranging viewings to updates on processes and payments, everything was completely stress free.
Chris · 26 October 2015
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleRented house out for a number of years. Dealt with Nick Gomez throughout, he is professional easy to deal with and an asset to that office. Would highly recommend Nick always and wish him all the best.
Darren · 26 October 2015
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleGreat agency and people working there.
Matej · 1 October 2025
Agent replied · 22 October 2025
Thank you so much for your kind words! We greatly appreciate your support and are grateful to have you as a customer. It is our pleasure to serve you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe decided to put our house up for sale in the summer and it definitely was the most stressful process we went through. Unfortunately things didn't go as planned with the sale and therefore decided to put it on rent. Having had such a negative experience with the sale we weren't very positive with moving forward. However, when Conor Coll from the Lettings team contacted us to start the process, he made us feel like we were back in control and from start to finish has been amazingly supportive, anything we questioned he always got back to us with a prompt response and has gone above and beyond to ensure this process was as stress free and smooth as possible, exceeding our expectations. Thank you for all your help and support Conor, an asset to your team at the Chafford branch!
Poornma · 25 October 2019
Agent replied · 23 October 2024
Thank you Poornma for your wonderful and glowing 5* review of Conor at our Bairstow Eves branch in Chafford Hundred. It is great to read that Conor was able to change your experience to a positive one and I will of course make sure your kind words are forwarded to him,
Best wishes, Scott
★★★★★ 5/5
GoogleAfter my last agency which i didn't have a great experience with, I was very worried about letting out my flat again with a new agency. I'm so glad that I picked Bairstow Eve's. Nick and Conor have been immensely helpful and capable. Finding me a tenant within days the first time around, and when they left after four years, Conor took just two days to find someone else for me. They are genuinely helpful and any problems or worries I have they are gracious and within a short space of time the problem or worry has disappeared. Thank you!
Ailie · 25 October 2019
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleLydia, Louisa and Christine are amazing. They were fantastic during the whole process. Real professionals with empathy. We got our perfect home through them. They really went the extra mile in getting us this new place as our previous purchase fell through due to sellers backing out.
I highly recommend them as this team treats you like a human and are always there to help.
God bless them.PositiveResponsiveness, Quality, Professionalism, Value
Osama · 24 October 2021
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAll staff were extremely professional and helpful.
Fiona · 1 September 2025
Agent replied · 8 September 2025
"Thank you for your positive feedback! We are committed to delivering outstanding service and are thrilled to hear that our staff were able to provide a professional and helpful experience for you. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI would like to thank the bairstoweves team especially Andreea for her prestige service ⭐️⭐️⭐️⭐️⭐️
Magdalena · 24 October 2022
Agent replied · 23 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI rent my house out through Bairstow Eves, Chafford Hundred and Conor looks after the entire service for me. This is my 3rd year having Conor and I'm absolutely thrilled with the service he provides.
Conor has excellent knowledge of the local market and gaves me suberb advice throughout.
Conor goes above and beyond to find the right tennents and did fulfil an addition check (above the strict standard checks) that I requested to put my mind at rest as he fully understands how important it is to find tennents that will look after your property.
Conor took care of everything and is experienced, the entire process ran smoothly and entirely stress free. He even contacted me when he wasn't working to keep me updated as he really does care about providing the very best service.
All the lettings team Conor, Nick and Bev are professional, efficient and very friendly, they really can't do a better job.
Thanks again, Nick, Conor and Beverley.
Louise · 25 October 2018
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 4/5
GoogleOverall, we got very good service from the Senior Branch Manager. The communication was good throughout, until the end when some doubts from both the seller and the agents crept in following a delay in the issuing of the mortgage.At the onset one of the agents didn’t feel we were serious buyers and denied my wife the opportunity of viewing properties. It’s important for the agents to treat anyone coming through the doors as a potential buyer and provide a consistent service.
Lateef · 25 October 2018
Agent replied · 23 October 2024
Thank you Lateef for your kind review of the service you received from the Senior Branch Manager at our Chafford Hundred branch. I will make sure that your comments are forwarded to the local team for their knowledge and I do hope you are now settled with your wife in your new home.
Best wishes, Scott
★★★★★ 5/5
GoogleExcellent service from viewing to final tenancy agreement.
Maxwell · 11 August 2025
Agent replied · 8 September 2025
We are thrilled to hear that you had an excellent experience from start to finish! Providing top-notch service is our top priority. Thank you for choosing us for your tenancy agreement. #CustomerSatisfaction #HappyCustomers
Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleA really professional team to deal with, communication was excellent during their time in finding a property for myself and my family. Couldn’t recommend them enough for their fast approach and polite customer service along the whole journey!
Tierney · 25 June 2024
Agent replied · 23 October 2024
Hi Tierney, thank you for your kind words! We are thrilled to hear about your positive experience with our team at Bairstow Eves Sales and Letting Agents Chafford Hundred. We appreciate your recommendation and are delighted that we could assist you and your family in finding a property. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery happy with the service provided. Prompt and dealt with my queries efficiently. Conor was great and easy to deal with which is exactly what you need when it comes to moving.
Jimit · 25 October 2017
Agent replied · 23 October 2024
Hi, Thank you for the great review and recommendation. As always, we are glad to hear excellent feedback about the service we provide to our customers. I will pass your comments on to everyone involved at Bairstow Eves in the Chafford Hundred branch. Many thanks.
★★★★★ 5/5
GoogleI am very satisfied with the services received. Viewings are organized very quickly, and agents react seriously and specifically to any questions asked, because they know their business perfectly. When I found a suitable apartment for myself, formal procedures were organized without difficulty and in a timely manner, and within a few days I already knew exactly the date of moving in. On this date I came to the office and after 15 minutes, following all the formalities, I received the keys. The next day I received a phone call and offered an internet service for a tenancy period without a contract as well as assistance with energy providers and council tax. Also told what to do in case of household malfunctions. Thank you very much for the services provided. Thanks to everyone who works for you, they are good, pleasant, sociable and friendly people. I wish you all the best. You are the best real estate agents with whom I have had to communicate. Thanks a lot!
Valentinas · 25 October 2017
Agent replied · 23 October 2024
Thank you for your 5* review! It is great to read that our local team have provided you with a great experience.
★★★★★ 5/5
GoogleReally impressed with Conor and the team. Conor has been great supporting me with letting my first property. Would be happy to recommend Conor to friends and family
Harry · 25 October 2019
Agent replied · 23 October 2024
Your recommendation Harry is most welcome and appreciated. Best wishes, Mark
★★★★★ 5/5
GoogleThe chafford team have been nothing but excellent, being a new landlord I was particularly worried but everything has gone so smoothly I definitely made the right choice with them to manage my property. Thanks
Jamie · 25 June 2024
Agent replied · 23 October 2024
Hi Jamie, thank you for your kind words! We are delighted to hear that you had a smooth experience with our team at Bairstow Eves Chafford Hundred. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHave just rented my first property and found everyone within the Lettings team to be knowledgeable and really helpful throughout the whole process, keeping me updated at every stage. Would highly recommend them.
Sean · 25 June 2024
Agent replied · 23 October 2024
Sean, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe decided to choose Bairstow Eves for the sale of our property as they were local to our Chafford Hundred property and came across well (knowledgeable and professional) in our initial meetings. They provided an excellent service throughout and achieved 7000 euros more than a valuation given by a rival company. Particular thanks goes out to Patrick Hanson and Kayleigh Arnold who ensured the sale went through smoothly.
Stuart · 24 October 2020
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy.
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