Trusted Agent profile · Three Rivers

Savills Rickmansworth reviews in Three Rivers

4.2

★★★★★ Great

2,055 reviews across 2 platforms

11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX

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Savills's office in Three Rivers, at 11 Church Street, is rated 4.2 out of 5 across 2,055 reviews on two platforms, including 261 Google reviews rated 4.8.

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4.8 / 5

261

Reviews on Google

This office

Trustpilot logo

1,794

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.

1/5

Trustpilot

Sad that a company with a trusted…

Sad that a company with a trusted reputation is not more discerning about the landlords it is prepared to represent. I had the misfortune to rent a house for a year through Savills and was continuously strung along by the property management team who agreed to have items repaired but in certain cases never did. I heard from neighbours that previous tenants had the same treatment. Savills first priority was to generate letting fees and their loyalty lay firmly with an errant landlord. If this involved stretching the truth, then it appears their staff had no qualms about doing so. Renter beware!

Christopher · 27 October 2023

Agent replied · 25 October 2024

Thanks for raising this, Christopher. We would like to find out more so if you'd like please email socialmedia@savills.com with further details so we can investigate.

4/5

Trustpilot

Professional property management service

We found the property management and rental service by Savills to be efficient and professional and appreciated the prompt attention given by property manager Sam Ing.

David · 13 August 2026

5/5

Trustpilot

Efficient Service and Communication…

Kristina was very efficient at getting my rental paperwork sorted and finalizing the lease. As an international student/tenant doing everything online remotely (and being unfamiliar with the UK rental system!), she was very helpful and patient as she took me through the process. I'd highly recommend Savills for rentals.

Ms · 20 March 2022

Agent replied · 25 October 2024

Thank you for your kind feedback. Moving abroad can be very stressful so I am glad I could help you throughout the process. Please get in touch with any further questions.Regards,Kristina

5/5

Google

George has been amazing through the whole lettings process. He really listened to my requirements and kept me updated with any new listings and made a process that could have been really stressful run so smoothly. Would recommend George to any landlords or tenants!

Rianna · 26 October 2022

Agent replied · 25 October 2024

Dear Rianna, thank you for taking the time to leave your comments following your dealings with George and finding your new home. Very pleased to read how amazing he has been during the process for you. Thank you Gordon Hood Head of Home Counties Lettings

5/5

Google

Sue Trybus has been fantastic in the sale of our house, it has gone very smoothly, with great communications. When we bought the house Sue was the agent and she was so good then that we came back, and were very happy we did

Chris · 26 October 2022

Agent replied · 25 October 2024

Dear Chris, Thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your future endeavours. Paul Jarman, Head of Home Counties

5/5

Trustpilot

Emily Robertson, Savills

Emily has been brilliant from start to finish with helping me purchase my first property at every step of the way. She’s always at the end of the phone to provide support, and is extremely knowledgable and personable. I genuinely couldn’t have asked for anybody better to be there for my first house purchase and I have no hesitation in recommending Emily to anybody who asks.

Gemma · 4 September 2023

5/5

Trustpilot

Harriet was a total professional…

Harriet was a total professional throughout my whole purchasing process and i cannot recommend her or the overall Savills experience more. She was in frequent contact and a huge help in helping me complete during the lockdown! Thanks to her I have found my dream flat and cannot wait to move in - thanks you Harriet :) xxx

C · 15 April 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

5/5

Trustpilot

Savills

Savills, particularly Natalie Howlett-Clarke, were excellent during the process of buying our new house. She returned calls in a timely manner, maintained a dialogue with the vendors and when, as seems inevitable with a house move, a problem arose she kept a watchful eye on proceedings.

Christopher · 28 July 2022

Agent replied · 25 October 2024

Thank you Christopher, it was a real pleasure to work with you and wish you all the best in your new home!Regards,Natalie

1/5

Trustpilot

Horrible experience

Had Savills as an agent to buy a property in Goldhurst Terrace. Price was agreed with the seller, I paid the solicitor and agreed a mortgage, when they suddenly asked me to raise the price again.. apparently someone else came in with a higher bid after my offer was already accepted... Disastrous experience, untrustworthy agent..

David · 8 February 2021

Agent replied · 25 October 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Sold our house in Kingswood during a…

Sold our house in Kingswood during a challenging market in 2024. Extremely pleased with the support we got from Edward and David on the Savills team. The buyer came through the Savills network rather than Rightmove, which is one of the reasons in my view a national agent with the footprint that Savills has is worth the money

George · 3 December 2024

Agent replied · 29 December 2024

Thank you, George, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.

5/5

Trustpilot

We would not hesitate to recommend…

We would not hesitate to recommend Savills. Fiona, Sandra and Alicja were professional and efficient throughout. They provided an excellent service and advice, and made the sale of our property go smoothly and stress free.We would certainly use Savills again in the future.

Lyn · 21 November 2022

Agent replied · 25 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Fiona, Sandra, Alicja & Savills team

5/5

Trustpilot

Alexa Butler was SO helpful

Alexa Butler was SO helpful. Imogen was an amazing point of contact and so helpful with quickly finding me properties to view. Alexa, who handled the viewings and the paperwork, was so quick, patient, and knowledgeable. I'm sure my 4 day turn around for my move wasn't easy, and Alexa handled it like a pro.

Kelly · 12 January 2021

Agent replied · 25 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

4/5

Trustpilot

Harriet Davis is so professional, constructive and positive. She also emotionally intelligent and understood the emotive impact of the process on us.

The estate agent, wonderful Harriet Davies was really positive and constructive.

Gaby · 13 November 2024

Agent replied · 29 December 2024

Thank you for taking the time to review our service, Gaby - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Amy was super helpful

Amy was super helpful, always answered our questions by return and went out of her way to check anything she didn't already know. A perfect sales woman who guided us smoothly through the whole process, Thank you Amy :-)

Fiona · 21 March 2023

Agent replied · 25 October 2024

Thank you for your lovely review, Fiona. It was a real pleasure being able to help you and wish you all the best!Regards,Amy

1/5

Trustpilot

Very rude

Very rude. They think people are below them and treat everyone with a weird sense of snobbery.

Tess · 16 February 2026

Agent replied · 20 March 2026

Thank you for taking the time to leave your feedback. We're very sorry to hear that you were left feeling this way, no one should ever be treated disrespectfully when dealing with our team and would very much like to learn more about your experience. Please email additional context about your experience to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Thanks to Savill's at Rickmansworth

Savill's at Rickmansworth helped us sell our mother's house. They were efficient, friendly and showed very much that they cared when dealing with a personal matter that cropped up. They helped us with getting the right documents together and were always on hand to answer any questions we had about the process or what might be best in our particular circumstances. Our thanks to the Team and in particular Peter and Will.

Claire · 11 February 2023

5/5

Google

I had a fantastic experience working with George Jones while renting my new flat. He was professional, responsive, and extremely helpful throughout the entire process. Thank you for your excellent service!

Ana · 10 October 2025

Agent replied · 10 October 2026

Dear Ana Thank you for taking the time to leave your positive kind words for George on the lettings service you received. Kind regards Gordon Hood Lettings Regional Head

5/5

Trustpilot

Professional and knowledgeable service from start to finish!

My partner and I made contact with Savills through Zoopla and I have to say that our contact, Jess made the whole process of finding and securing our first apartment together as painless and stress free as possible.She was polite and friendly but also incredibly knowledgeable and professional.Thank you for you efforts and time!

Benjamin · 15 February 2021

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Our experience of Savills has been…

Our experience of Savills has been positive. We go into all dealings with estate agents with a heavy dose of cynicism, but they have been nothing but efficient and helpful for us. Our property manager, Aliya, has been consistent in her responsiveness, professionalism and effectiveness in getting things sorted when we’ve needed help. Thank you for helping restore a little faith in estate agents!

George · 15 August 2024

Agent replied · 25 October 2024

Feedback is an invaluable reminder of the things that are important to our clients, George. So thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

5/5

Trustpilot

Savills (sellers agent) positive approach to us as buyers

Savills, in the shape of their local representative, Alister Sherwood, were extremely helpful in securing us the house we desired. They acted as the sellers representative, but we, as buyers felt that the responsiveness and willingness to assist us in our due diligence was an excellent example of professional behaviour and responsibility.Our thanks to Alister and Savills

Mr · 9 February 2020

Agent replied · 25 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and that we were able to achieve such a successful outcome on your behalf.

5/5

Trustpilot

Victoria Anderson-Stewart worked…

Victoria Anderson-Stewart worked tirelessly to sell our home so much so that the house was sold before it even went onto the market. At all times she was professional in a polite considerate and respectful manner. Thank you Victoria.

Colin · 21 February 2023

Agent replied · 25 October 2024

Thank you, it was our pleasure. We know that selling a house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Victoria

1/5

Trustpilot

The very worst letting agents I have encountered

As many others have said here, having Savills as letting agents is a really unpleasant experience.They recently took over as agents here and it’s honestly like having a bully in your own home. You just never know what the next email is going to say - They’re rude and heavy handed. I’ve been living here happily for a few years now, as have others on the row; we all get on, pay our rent on time, look after the properties and are generally good tenants - the way Savills behave, you’d think the polar opposite. A home (rented or owned) is supposed to be precisely that - a home, your safe space - Savills fail to understand that and make renting from them upsetting and unpredictable.Letting smaller properties is not their forte - it’s a secondary service they offer to larger, wealthy clients and that lack of knowledge, experience and care shines through. If you’re looking at renting from Savills, please be wary. If you’re looking at renting properties through then, please reconsider - this is not their speciality, it’s not what they’re good at! You want nice, happy tenants (like myself and my neighbours) and Savills cannot give you that and they will ruin it if you have it already.

Unhappy · 7 September 2023

Agent replied · 25 October 2024

We are very sorry to hear of your experience and would like to find out more, please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Victoria Point

I’m I first time buyer who wisely decided that the best time to purchase a property was during the pandemic. I’ve dealt with people not turning up for the viewings, people showing me inappropriate properties, such as places with no parking regardless of the fact that I said I needed one, and, most infuriatingly, people talking business with my father even after I identified myself as the buyer who is paying for everything.Pete Cronin at Victoria Point is amazing, and is part of the reason why I loved the property so much (although it’s a beautiful place!). He was kind, honest and took the time to ask me what I’m looking for and how I’d like to do things. I didn’t feel pressured or rushed out of the office at all, he told me to take my time and think about it if I need to, or come back and do another viewing, and nothing was too much to ask for. I could come back to view it whenever possible and Pete was always in touch with me to provide updates.When I found out from my solicitor that they were missing a document that was leaving them unable to submit my application I emailed Pete who looked into that within minutes and got it sorted (turns out they weren’t being too honest!) the same day.What I thought would be fraught with paperwork, fees and stress has been nothing but pleasant (at least on Pete’s side!) because of him! Please let him know, he deserves recognition for all the help and kindness he has given me.Saranja

Saranja · 21 January 2022

5/5

Trustpilot

The team at Savills in Stamford were…

The team at Savills in Stamford were incredibly helpful all through what turned out to be a hugely challenging sales process. From the initial valuation and marketing through dealing with incredibly difficult (borderline unreasonable) buyers all the way to completion, they have been helpful, professional and reliable. The bottom line - they helped me realise a very good price during unpredictable market conditions. Highly recommended!

CD · 4 August 2023

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