Trusted Agent profile · Three Rivers

Savills Rickmansworth reviews in Three Rivers

4.2

★★★★★ Great

2,056 reviews across 2 platforms

11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX

Part of Savills, see every office.

Savills's office in Three Rivers, at 11 Church Street, is rated 4.2 out of 5 across 2,056 reviews on two platforms, including 261 Google reviews rated 4.8.

Google logo

4.8 / 5

261

Reviews on Google

This office

Trustpilot logo

1,795

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.

5/5

Trustpilot

After being let down by many potential…

After being let down by many potential purchasers we decided to try to sell at auction for the first time.We can highly recommend Savills! Nicholson Boyd explained the whole process and was there for us every step of the way to a successful sale on the day. Excellent communication throughout. Thank you Nicholson.

Karen · 23 December 2021

Agent replied · 25 October 2024

Thank you for your kind words! I am so glad we were able to get the result you wanted. Regards,Nicholson

5/5

Google

James was a very helpful and knowledgeable agent who helped us all along our way to purchasing our property

Danny · 26 August 2024

Agent replied · 25 October 2024

Dear Danny, Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

5/5

Trustpilot

Savills...simply brilliant

Savills were simply brilliant. Caroleanne Gallagher was at our side throughout the whole sales process and made the journey stress and pain free. The level of contact and communication was 100%. We cannot praise them enough and would use Savills again in the future without question. A great team. Thank you.

Duncan · 7 April 2022

Agent replied · 25 October 2024

Thank you for your lovely feedback. I am so glad to have been able to help you with your sale and I hope to work with you again in the future!Regards,Caroleanne

5/5

Trustpilot

Excellent Ele

Ele was fantastic throughout the whole sale process. Her communication was excellent as was her market insight. I would suggest that Savills ensure they retain her at all costs as I am sure other competing businesses wold be extremely lucky to have her. Ten out of ten.

RW · 29 September 2022

Agent replied · 25 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.RegardsEle

1/5

Trustpilot

Amateurs.

Attempted to phone them during office hours and the phone was never answered and calls not returned. Also went to view a property and the agents never showed up. A truly awful experience and in summary, they are amateur at best. Also, best to ignore the 5-star fake reviews.

Richard · 21 September 2024

5/5

Trustpilot

Savills Rickmansworth branch have just…

Savills Rickmansworth branch have just sold my house, I dealt with Sue Trybus who I found to be extremely professional, helpful & so prompt with communication. The whole team in Rickmansworth are excellent, I couldn’t leave a review without mentioning Nicky & Graeme too. They are very proactive & take their responsibility very seriously. Thank you so very much

Emma · 20 August 2020

Agent replied · 25 October 2024

Thank you, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that bit easier for you.

5/5

Trustpilot

Great service - thank you!

Ritesh Gopaul has been my property manager for the past 18 months. The service has been excellent. Being a property manager is a tough role and I’ve had mixed experiences in the past. Ritesh is prompt, efficient and has managed the tenant landlord relationship effectively. Thank you!

H · 14 September 2022

Agent replied · 25 October 2024

Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards,Ritesh

5/5

Trustpilot

A totally different letting experience!

I dealt with Euan Williams and Iona Paloka at Savills Maida Vale. They were absolutely incredible - diligent, friendly and so efficient. They nailed my property search from the word go and helped me sign the flat of my dreams. I cannot recommend this office enough, far superior to any other estate agent I have ever used.

Sophie · 8 February 2021

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Google

We found our new rented property though Savills Rickmansworth. We had the pleasure of dealing with Rob Shutterworth. Rob was absolutely brilliant from the start when we first viewed the property, he was professional, accommodating, quick to respond and made the whole process very easy. We are very happy in our new home, thank you Rob and savills!

Nimish · 26 October 2020

Agent replied · 25 October 2024

Nimish, thank you for providing the 5 star review and also for providing such positive comments about your experience with Rob too.

5/5

Google

The best estate agents I've dealt with. They pick up the phone, or get back to you straight away. Rapid on email. Great communication throughout, and helped drive through the entire process. Rozanne should be very proud of the culture she's cultivated with her team, that being JFDI!

David · 7 May 2025

Agent replied · 22 May 2025

Dear David. Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one. Paul Jarman, Head of Home Counties

1/5

Trustpilot

Appallingly Letting Service

After visiting my daughter’s new flat which is let by Savills, I have to say that I am absolutely appalled that they consider this a suitable property.The property is in my opinion uninhabitable for humans with faulty electrics, vermin infestation and no hot water/ heating.Savills have been notified of the issues two weeks ago but have still not resolved any problems, they are obviously not fulfilling their obligations as a managing agent to the tenants. Further to this they expect the tenants to be available to liaise with any 3rd parties to rectify any problems rather than their staff being available ( for which they do receive fees for from the 2K monthly rent)- absolutely disgusting customer service.

Alison · 26 November 2023

Agent replied · 25 October 2024

Hello Alison, we would like to hear more about this issue. Please email further detail including the Savills office that your daughter has been dealing with to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Personable and Friendly

Michael Smit led the acquisition of my property. It was a smooth process even though there were some issues with the property. Even after acquisition Michael was on hand to deal with some teething problems and was courteous, friendly and a really easy person to get on with.

M · 8 July 2022

Agent replied · 25 October 2024

We really appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best.Regards,Michael

5/5

Trustpilot

Marcus was exemplary

Marcus was exemplary; I’ve been in the property business for 40 years and he is what I would call (he may not like this!) an old fashioned agent; attentive, helpful, polite and informative. He put most agents to shame. I hope Savills know what they’ve got. Thank you very much Marcus.

Sarah · 10 February 2022

Agent replied · 25 October 2024

Thank you for such a lovely review. I am so glad to have been able to assist. Please feel free to reach out with any further enquiries.Regards,Marcus

5/5

Trustpilot

Great service from Graeme and David

Great service from Graeme and David - Graeme was a great help ensuring that we were able to proceed with the transaction smoothly. I will highly recommend Savills to all my family and friends. David was a great help in showing us properties and ensuring that we felt comfortable with our decisions. Both were accessible at any time.

Mustafa · 21 September 2020

Agent replied · 25 October 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

5/5

Google

Fantastic communication with Robert , regarding a lovely property however this was not the right property for me and my partner at the time , Robert was so easy to contact and get hold of and could not have asked for a better agent .

Amelia · 26 October 2022

Agent replied · 25 October 2024

Dear Amelia, thank you for taking the time to provide a review for Rob, hope the search continues well and that we can find you a suitable home. Thank you Gordon Hood Head of Home Counties

1/5

Trustpilot

Shocking company to do business with

Since Savalls has taken over the management at Heron Place in W1They must rank as one of the worst managing agents I have worked for in over twenty years. The accounts department is non-existent. I'm owed ten thousand pounds in two outstanding invoices. It is now time to issue court proceedings. I am not the only contractor on this site who refuses to do more work for them. They may have a fancy website and boast on social media how great they are, but their management team is useless.

Peter · 16 November 2023

Agent replied · 25 October 2024

Hi Peter, we would really like to hear more about this situation so we can investigate as a matter of priority. Could you please email further detail and any contact information you have to socialmedia@savills.com so we can look into this.

5/5

Trustpilot

Many thanks to the team at Savills

Many thanks to the team at Savills, Stamford, for successfully selling our property. The entire process was managed in a highly professional manner and was excellent value for money. James Abbot was always available to give advice and guidance , kept us fully updated and inspired confidence and trust.We have no hesitation in recommending Savills.

Sanderson · 18 April 2021

Agent replied · 25 October 2024

Thank you very much, we have loved acting for you and wish you every happiness in your next home.Regards,James and the Stamford team

5/5

Trustpilot

A far superior experience to other property managers

Our landlord changed managing agents during the course of our tenancy and the difference since Tami Falzon has taken over the property management is staggering. Tami and the team are professional, polite and quick to find solutions. The contacts Savills uses for maintenance do work of a high quality and have, without fail, all been very helpful and friendly.

Jessica · 27 February 2024

5/5

Trustpilot

Thanks Jess

Fantastic service from Jess Exley whilst I was looking for a new apartment. From the initial conversation to her timely follow ups, I enjoyed working with her. She went over and above to ensure that the needs of a customer we’re met. Thank you Jess for all of your help and assistance.

Yugan · 5 November 2021

Agent replied · 25 October 2024

Thank you, it was my pleasure. I know that moving house can be a difficult time so it’s great to hear that I made it that little bit smoother for you. Regards,Jess

5/5

Trustpilot

High praise for Fiona

Fiona is fantastic - always goes above and beyond to help. Very responsive and reliable. Truly a pleasure to work with

Georgiana · 21 June 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Georgiana - feedback is always incredibly helpful.I’m delighted that we mret your expectations.

5/5

Trustpilot

Five star for Atticus

I rented a property from Savills, and the previous tenant left it in poor condition. There were minor issues and broken parts that I was not properly informed about before I moved in. However, my property manager, Atticus, took the issues seriously and resolved them promptly. She was also very responsive to emails and phone calls. Overall great experience and would definitely choose Savills again.

J · 12 October 2023

5/5

Trustpilot

An impressive show of excellence

An impressive show of excellence, professionalism and expedience delivered in a friendly manner. Thank you Emma for your fantastic work in facilitating a smooth purchase of an incredible house. A refreshing experience to say the least! Keep up the excellent work!

Dr · 20 February 2023

Agent replied · 25 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home!Regards,Emma

1/5

Trustpilot

READ THIS if you're renting from Savills.

It is crucial to keep a comprehensive record of your check-in information. Exercise extra caution by documenting the property's condition at check-in with photographs and videos as evidence. In the event of any other issues, it is advisable to have a written record of communication via email. When checking out, make sure to keep detailed records of the property's condition upon departure as well. The more detailed, the better, as Savills' headquarters may request excessive cleaning fees and unreasonable repair costs. Drawing from my experience, I recommend standing your ground and taking the evidence to TDS. A fair adjudication will ensure you receive the justice you deserve. In my case, I got my full deposit back, and the landlord received no reward.

ZC · 31 October 2023

Agent replied · 25 October 2024

Hi Zach, we would like to hear more about this so we can ensure we maintain the level of standards our customers expect from us. If you'd like, please send further detail to socialmedia@savills.com so we can investigate appropriately.

5/5

Trustpilot

We had careful guidance from the start…

We had careful guidance from the start as to how to improve the appearance of our home which after 34 years had been well lived in. Equally well thought through was the selling price and the filtering of genuine clients which resulted in offers from all but one of them. Can't fault Savills the whole way through.

Mrs · 17 December 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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