Trusted Agent profile · Three Rivers

Savills Rickmansworth reviews in Three Rivers

4.2

★★★★★ Great

2,054 reviews across 2 platforms

11 Church Street, Rickmansworth, WD3 1BX, Three Rivers, WD3 1BX

Part of Savills, see every office.

Savills's office in Three Rivers, at 11 Church Street, is rated 4.2 out of 5 across 2,054 reviews on two platforms, including 261 Google reviews rated 4.8.

Google logo

4.8 / 5

261

Reviews on Google

This office

Trustpilot logo

1,793

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Three Rivers office, from every platform, shown as written. First names only.

5/5

Trustpilot

Deanna has been amazing over any issue…

Deanna has been amazing over any issue we have had. She and Savills have been superb. Whether a new lawnmower, wind damage to the garden, or chasing me as I made an overpayment. I wish all agents could be as attentive to tenants.. Incredible service and attention to details

Julian · 3 March 2021

Agent replied · 25 October 2024

Thanks Julian, it is much appreciated. If you need anything further please don’t hesitate to contact me.Regards, Deanna

5/5

Trustpilot

Fantastic Customer Service

I’ve had the misfortune to have dealt with multiple substandard estate agents previously so wasn’t expecting anything different from Savills, how wrong was I? From valuation to completion I have had nothing but premier customer service. I was kept informed at every stage. without prompting, by the team who displayed a uniquely friendly yet professional approach. I can honestly say I felt like I was their only client. Everyone was amazing but particular mention to Emily and Peter. Highly recommend!

Mrs · 18 May 2023

Agent replied · 25 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations and wish you all the best.Regards,Emily, Peter & Savills team

1/5

Trustpilot

Appalling property management company

Appalling property management company. DO NOT BECOME A SAVILLS TENANT. I was their tenant for nearly six years. It started with a condemned open fireplace with a legal sticker on it which they removed. I discovered this later from the previous tenant. Then we had a loose paving stone we complained about at every review. They fixed it a few days after my 89 year old aunt fell when it tipped. They offered no compensation under their public liability insurance. We also had window panes that were practically falling out of their frames which they never fixed. On top of that, took them over 3 months to fix the heating during this past winter. Those are just the worst events. The other thing they are known for is retaining as much of your rental deposit as possible. The previous tenant at the property was charged £25 for each light bulb that wasn’t working. They took over 5 weeks to return my deposit. Their final excuse was they could only return my deposit to the account it had come from - from nearly 6 years ago!Other reviews speak of their property manager’s don’t care attitude. I feel it’s worse than that. I feel their property managers are dismissive, obstructive, and lack integrity when it comes to “duty of care” with tenants. You’ll ask why I didn’t move sooner? I was diagnosed with cancer during this time and couldn’t. And yes, I did inform them.

Victoria · 13 May 2023

Agent replied · 25 October 2024

We are very sorry to hear of your experience and would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

I dealt with Jess Exley while looking…

I dealt with Jess Exley while looking for an apartment in tillermans court for my aunt & her family. She was extremely sweet & cooperative, she always answered all our queries & doubts in a timely manner. The viewing experience was amazing, where she showed us not only the apartment but the whole building & it’s amazing facilities in the nicest of ways. She has always been super active in replying to our emails, attending our calls etc. Jess also did everything that we asked when it came to enquiries and setting us up so that we had the best possible deal & she helped us in making things simpler before handing us over to the building manager. I would highly recommend Jess as she’s my favourite go to agent whom I’ll always consider whenever I search for my own apartment anytime soon. Cheers!Alizeh.

Alizeh · 6 May 2021

5/5

Trustpilot

Attention to detail

Keeping good, prompt-paying tenants happy is just as important as finding them in the first place. Aliya has helped bring our flat in N1 back up to a high standard, after a period in family occupation, arranging to fix lots of little niggles that family members don't notice. The tenants are happy; and so are we.

Nick · 4 October 2024

Agent replied · 25 October 2024

We really appreciate your kind feedback, Nick. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Karen from Savilis is highly…

Karen from Savilis is highly professional and knows how to balance both seller and buyer.she understand the emotions behind the deal for the two parties ,really appreciate the way she stood and brought everyone together to ensure it ends up smoothly with everyone in win win situation.

Ravi · 8 July 2021

Agent replied · 25 October 2024

Thank you for your kind review, Mr Soni. I am very pleased everything worked out for you.Regards,Karen

1/5

Trustpilot

Savills manages the Priory Retail Park…

Savills manages the Priory Retail Park near Colliers Wood on behalf of RDI REIT. They must therefore have at least partial responsibility for the parking arrangements and signage there. Savills name appears on the Euro Parking signs that are located in the retail park. These signs are far too small to see and do not meet the current legislation. On my 1st visit I never saw any clear parking signs stating there was a 2hr max stay (I wasnt looking for such signage - why should I)!! I had to wait some 10 minutes to park then went into one of the stores and spent some £400 on a number of items, spending just under 2 hours choosing them. I got a £100 parking ticket for the pleasure from these thieves. It is the principle behind this that is so wrong. As such Savills you have caused me so much wasted time, frustration and anger. The result is after three months I won the case so you didnt get the £100 Oh! and BTW last year you made about £40,000 from my family in agency fees on property sales. So now never again will we deal with you and will ensure our contacts are made aware of your sharp practices in greed management.

Clive.bush · 6 May 2023

Agent replied · 25 October 2024

Hi Clive, we have investigated this and we can confirm we no longer manage the site. We have advised the owners to change the signage as a matter of priority to reflect this.

5/5

Trustpilot

We listed our property through Savills…

We listed our property through Savills and sold our property within 8 months of listing. Right from valuation to completion, we found Doug’s service and approach transparent, friendly and timely. Doug’s team including David P and Beverly were equally easy and professional to deal with. Overall a very enjoyable experience !!

SUMIT · 30 June 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

2/5

Trustpilot

Extremely disappointed with Savills

Extremely disappointed with Savills Rickmansworth. We were brought an "off‑market opportunity", encouraged repeatedly to stretch to our maximum, and then ghosted entirely. Six months later, the property was neither listed nor sold. Our time was wasted and the experience was emotionally disheartening.

Miss · 27 February 2026

4/5

Google

Finding the right rental was becoming difficult due to time constraints but Savills came up with the goods where everyone else failed. Proactive, good contacts, understood our parameters....nothing to complain about and would recommend Ollie and the team at Savills in 'Ricky' accordinglyPositiveResponsiveness, Quality, Professionalism

Alan · 26 October 2021

Agent replied · 25 October 2024

Dear Alan, thank you for taking the time to provide feedback on your experience with our Rickmansworth office following your dealings with Ollie. Hoping you have settled into you new home.

1/5

Trustpilot

Completely unresponsive

No response to my enquiries about renting a 4 bed house after 4 online enquiries and two phone calls - landlords I advise you to find an agent who actually responds to potential tenants. Property is still showing as available on Zoopla and Savills own website

VictoriaT · 23 August 2021

Agent replied · 25 October 2024

Thank you for raising this with us. We would like to find out further details regarding this matter. If you’d like to, please get in touch by emailing us on socialmedia@savills.com

5/5

Trustpilot

Harriet Davies in sales provided the…

Harriet Davies in sales provided the most professional service during our purchase. She always communicated clearly, promptly and made the purchase go through stress free. She has a great deal of property knowledge and we would highly recommend her and the team. She is a credit not only to her profession but to Savills.

Nick · 28 October 2024

Agent replied · 25 October 2024

Hi Nick, we are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

Stewart Chipchase at Savills

Stewart Chipchase was the estate agent involved in the sale of my flat.His advice as regards various lease issues that needed to be dealt with was the main reason my property sold very quickly(within 1 week)for the asking price when it was eventually put on the market. It was such a relief for me i Will grateful for every

Patricia · 13 September 2023

1/5

Trustpilot

Bad bad bad

Good morning, Salam alekum.I sign contract with this company for appartment for rent for year me and wife , after I pay and sign it’s still more then 10 days I can’t enter the appartment they are playing and not serious NOT professional, I cancel my previous rent and pay fee’s and paying for days which I’m her still . For 10 days I get 4000 aed minus because of # SAVILLS Real Esatat .company .

Murad · 17 August 2023

Agent replied · 25 October 2024

We are sorry to hear of your experience and would like to find out more; could you provide the address of the property and further detail to socialmedia@savills.com so we can investigate please?

5/5

Trustpilot

Great team

Sandra and Ruaraidh were very professional and knew exactly the target market for our house; they generated a lot of interest in our property, leading to an offer after the first weekend of viewings - a great outcome!

DP · 23 September 2022

Agent replied · 25 October 2024

Thank you so much for a lovely review, it was our pleasure to help and really happy you had the positive outcome you desired.Regards,Sandra & Ruaraidh

5/5

Trustpilot

Fantastic service from Matt Orchard at Savills

What fantastic service from Matt Orchard at Savills. The buying process was so easy from start to completion. Matt was easy to contact throughout, was extremely helpful and was genuinely interested in making the process as straightforward as possible.

Carol · 9 August 2022

Agent replied · 25 October 2024

Thank you so much for the feedback, its been a pleasure working with you and the vendor to sell/purchase such a delightful period house. I hope you will be very happy there and wish you all the very best. Matt

5/5

Trustpilot

Always excellent efficient run service…

Always excellent efficient run service for maintenance issues at my property in Wrecclesham.. As it is an old building there are certain issues that sometimes require the attendance by experts whether it be pest control or plumbing and heating and savilles have always treated me with consideration especially my direct contact Deanna Alddis… many thanks … kind regards Simon West

Simon · 18 July 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Simon - feedback is always incredibly helpful.I’m delighted that we continue to meet your expectations.

5/5

Trustpilot

Thank you Laura and team

I have enjoyed working with the lettings and management team at Savills as a landlord. Laura and team (Charlotte, Jordan and previously Mo'nique) have been consistently helpful, professional, well organised and proactive. Property management is complex and Laura and team's support made it much easier. I would recommend Savills based on my positive experience.

Katherine · 4 January 2024

5/5

Trustpilot

Property management

I have been with Savills for many years. Over the past 6 years Gus Young has managed my property resulting in smooth and trouble free tenancies. I have had happy tenants while my property has been well maintained and kept in very good condition. I feel reassured knowing that any issues with the property will be efficiently and professionally resolved by Gus.

Anne · 12 June 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Anne - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

A Huge Thank You for 5 Star service!

We approached Mike and Francesca in December to register for rental properties and even in a market distorted by Covid, that was proving so challenging with very few properties that were suitable for us coming on to the market, by early January we had secured a great place with the space we needed and the location we wanted! Mike went over and above, his attention to our application was first class and we wouldn't have secured it without the critical line of communication he built up between us and the landlords and then latterly with the referencing team. This level of service has continued now that we have moved in, with any issues (and there are very few!) being attended to promptly. We would highly recommend Mike's and Savills service and can't thank them enough!

David · 24 February 2021

5/5

Trustpilot

happy client

i was very impressed with the promptness of Georgina and her team,effectiveness and excellent attention for resolution of issues ,,and importantly for focussing on viewings until a suitable tenant was found.I am extremely happy with the service and happy that i switched from KF for exactly the opposite reasons.

Androulla · 9 November 2020

Agent replied · 25 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

5/5

Trustpilot

Savills Waterloo Lettings

I’ve dealt with Laura Bushell and Mark Fell in the Waterloo lettings office of Savills for several years now, and have always found them unfailingly helpful and knowledgeable. I wouldn’t hesitate to recommend using them either as a landlord or a tenant.

Gill · 2 March 2022

Agent replied · 25 October 2024

Thank you for your kind review. We hope to work with you again in the future.Regards,Laura and Mark

5/5

Trustpilot

Savills have looked after my property…

Savills have looked after my property for 5 years before I took it back. The team were great from Richard and Ailsa to Sarah and Blake. They have always gone over and above to help me navigate being a landlady until I got back into my flat. I will miss their support and advice.

Dr · 15 October 2024

Agent replied · 25 October 2024

Thank you for taking the time to review our service, Dr. Hayward - feedback is always incredibly helpful.I’m delighted that we met your expectations.

5/5

Trustpilot

Excellent all round

Alicia and her team are the best agents I have dealt with. They are detailed, caring, thorough and actually have some care for you as a client. It has been a pleasure dealign with them though the sale process.

RR · 13 July 2022

Agent replied · 25 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you all the best for the future.Regards,Alicia

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviewsLeave Savills a review
The Trusted Agent

Is this your office? Claim your page.