Trusted Agent profile · Thornton Heath
Verified
★★★★★
1,204 reviews across 3 platforms
737-739 London Road, Thornton Heath, CR7 6AU
Part of Streets Ahead, see every office.
Streets Ahead's office in Thornton Heath, at 737-739 London Road, is rated 4.7 out of 5 across 1,204 reviews on three platforms, including 76 Google reviews rated 4.9.
76
Reviews on Google
This office
209
Reviews on Facebook
Business-wide
919
Reviews on Trustpilot
Business-wide
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Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
4/5
TrustpilotBought and let through Streets Ahead
I have bought from Streets Ahead and now rent out my flat through them. They know the market well and it's mainly been a smooth experience. Pippa in property management in particular has been exemplary: she's always "on it", sorting things out quickly and is very friendly and professional.
5/5
TrustpilotPippa pulled out all the stops!!
Nice and easy AST renewal for 2023. 1x call to Cerrone and Pippa sorted out the contract signing, giving both me and the tenants a quick nudge to keep us on track. All now done and dusted for another year, with happy tenants and landlord. Thankyou both.
5/5
FacebookGreat team who cater to user needs . Special shout out to Jakub for his due diligence and advice in helping me locate a property
5/5
FacebookVery professional and quick. Easily contactable and extremely helpful. Rayeen made a potentially stressful move very simple. Would definitely use these again. 10 out of 10!!
5/5
GoogleFantastic services from Mr Louise French and his. Down to earth and always eager to execute what needs done.
5/5
TrustpilotGreat
Streets Ahead Estate agent is very nice ,great staff and very useful, they are doing everything to help you . I like that they provide video tour before you want to view a house.
Hi Adina, thank you for taking the time to leave us a review. Thanks, Laura
5/5
FacebookAll staff members really helpful. Quick responses and plenty of updates. Libby was a great help getting covid safe viewings arranged for me quickly.
1/5
FacebookReally shockingly poor service. Let a flat through them on a let only and the whole process especially the paperwork side of things has been shockingly substandard and painful to witness. I wanted to take my own rent guarantee policy out but nearly a month later am still waiting for the documents the insurance company asked for that I requested from them (ID and proof of address). They said they will cancel my policy if I don't provide it now and I have chased up Streets Ahead via email and phone calls. No one is getting back to me and they keep passing the buck to different staff members. George the lettings manager who was so keen to take on my property has now done a disappearing act!! Will not recommend or use again!!!
5/5
TrustpilotBest Property Manager
Laura has always been a very kind and supportive property manager, very helpful and understanding, she fallows all issues till the end making sure every job is fixed and successfully done as well as with all check-up routines of the property to make sure all is working well.
5/5
TrustpilotMr Cameron was looking after us
Mr Cameron was looking after us. He managed to found nice and good price property for rent.
5/5
FacebookLibby has been a great help in looking for a property and is always a pleasure to speak to with any questions I have
5/5
FacebookThank you Gareth and Emma for a lovely experience finding a house not minding the stress of the time we are all in.
5/5
TrustpilotGeorge was very good
George was very good. He explained everything about property. Answered all my questions.Thank you.
5/5
TrustpilotCatherine Wood was my agent and she is…
Catherine Wood was my agent and she is a credit to Streets Ahead. She was warm and engaging, efficient and very professional.
5/5
FacebookCatherine Wood has been excellent in helping me find my first flat, great communication and even on days off! Thanks to her and her team.
4/5
TrustpilotReview for George and Emma
George and Emma were really helpful and did maintain a great professionalism Weldone guys
5/5
TrustpilotCerrone has been very proactive in…
Cerrone has been very proactive in managing tenancy issues.
4/5
TrustpilotThanks George Barnes
Thanks George Barnes, you’ve been really helpful.
5/5
FacebookGareth was very helpful and patient, listened carefully to my requirements and kept in touch with suitable properties. Organised, professional, passionate about property. :)
5/5
TrustpilotBrilliant for finding us a property
Very helpful and quick moving, Katraielle Grant was brilliant in getting us our property.
5/5
Trustpilot5-Star Support
I received excellent customer service from George Barnes; I was constantly updated about affordable Studios matching my very specific criteria. Highly recommend for people looking for the right place even under short notice.
Thank you for your great review. I will pass your comments on to George. Thanks, Laura
5/5
FacebookI have been impressed by the Streets Ahead Agents Group for their resilience anf dedication. Jakub was very helpful. Good work keep it up
5/5
FacebookJakub was excellent in helping me find a flat. He had constant communication and was friendly throughout the process. Can’t commend him enough !
5/5
TrustpilotVery professional service
I contacted Streets Ahead because there was a property that could be a match for what I was looking for. It was in contact with Ryan to view this property online but it wasn't what I expected and he kept sending properties that could be suitable, helping me to find the best property possible to move-in to the UK
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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