Trusted Agent profile · Thornton Heath, Surrey
★★★★★
379 reviews across 2 platforms
76 Brigstock Road, Thornton Heath, Surrey, CR7 7JA
Part of haart, see every office.
haart's office in Thornton Heath, Surrey, at 76 Brigstock Road, is rated 4.7 out of 5 across 379 reviews on two platforms, including 375 Google reviews rated 4.7.
Every review we hold for the Thornton Heath office, from every platform, shown as written. First names only.
5/5
GoogleThank you Mo Adan for an excellent service with the sale of the property , very professional at all times and finally we got to the final line last week Well done Mo 👏👏 …
Thank you Marylyn, we are all happy for you. Wishing you the best in your new home!
4/5
GoogleHaart Thornton Heath did a really good job of helping to sell our flat. Our agent, Mo Adan, was great - easy to get hold of, quick to respond to questions, and generally made the process easy.
Thank you Sam, it was a pleasure assisting you. I and the whole team wish you all the best. Regards Mo.
5/5
GoogleMo was brilliant and always enthusiastic. He went above and beyond to ensure the sale went through and will always got back to you. Even on his days off!
Thank you Melanie, wishing you all the best with the next chapter of your life. If we can help you again, do get in touch.
5/5
GoogleGreat professional agent Aswaq. Very polite nad helpful. Thank You for helping us find nice property
Thank you Daniel! Happy to have helped you find you next home. Ash
4/5
GoogleGreat service from the Haart team in Thornton Heath. Anya and Siya were knowledgeable about the property and got back to me with updates during the process. Perry gave me some good advice on the property industry.
5/5
GoogleMo Adan gives exceptional professional customer service. He is very passionate about his job. He has given first hand advice to us during a difficult sale. Mo is always willing and able to help you no matter how difficult the task, with a positive attitude.PositiveResponsiveness, Professionalism
Thank you for your review
5/5
GoogleMo assisted us with our recent property purchase and was helpful, polite and available throughout the whole process. He pushed at the right times to get the purchase over the line. Excellent and efficient service!
Thank you Nick, it was a pleasure assisting you. I and the whole team wish you all the best. Regards Mo.
5/5
GoogleSuch a lovely experience with this estate agent. I was assigned to Aswaq and he was so helpful and made the process so easy.
Hi Philippa, Thank you for your kind words. Happy to be of help. Ash
4/5
GoogleMohammed was excellent at keeping me informed of all the twists and turns in the sale of my aunts house and was a very friendly and honest young man, making him a pleasure to work with.
5/5
GoogleDanny, Kristine and Mo were fantastic at helping us sell our property. We had a rocky journey at first with another agent and they provided us with confidence we needed to sell our property. They were professional, encouraging and positive along the entire journey.PositiveResponsiveness, Professionalism
Thank you so much for taking your time to leave a review. I am happy we were able to go above and beyond for you. Kindest Regards Team Thornton Heath
5/5
GoogleAbsolutely amazing service!! Danny introduced me to Haart and is very knowledgeable about the market. I was with two other agents before agreeing to sign up with Haart and it was under offer witching 24 hours of signing up - this after being on the market for months with other agents. Mo massively assisted by working with me setting up the deal so to speak, the amount of energy and effort he put into the role of making it all that worth while is amazing and it paid off. He goes over and beyond and ensures that the sale is moving, everyone is kept informed and helps push things along. Fantastic team you have in the agency. I couldn’t speak more highly of Mo. Those reading this, and particularly living or want to live in the area - go and see these guys. Trust them and they’ll deliver for you. If the Haart team review this - thank you so much. We’re in our new home now and settling in very well. Best H
1/5
GoogleI had Danny Grey Senior Branch Manager from Haart Thornton Heath round to value property for me on Thursday 25/7/19 Firstly we received a call to say he would be late, 5min before he should have arrived. So he turns up sits down give me all the talk of how quick he could sell the property & that he had a 3-bed open day in the area on Saturday 27/7/19 & could get 13 QUALIFIED VIEWINGS ON THIS DAY ALONE! As you can imagine I WAS quite impressed with this we discussed the cost of selling the said property & instructed Haart to sell the property Now I'm under no illusions that he would have sold it by the Monday! I arrange for him to meet at the property on the 26/7/19 to take photos & Give him a set of keys which at this point he tells me he has NOW GOT 17 PEOPLE TO VIEW THIS HOUSE ON SATURDAY & is it ok to do another viewing on the Friday by now I'm blown away. He tells me that I will get a call on Monday to give me the feedback. Unbeknown to Mr. Danny Grey I have my 70-year-old auntie living two doors away & she may be 70 but her nickname is Miss Marple she KNOWS EVERYTHING THAT GOES ON IN THIS LITTLE CUL-DE-SAC SHE SITS IN HER CHAIR ALL DAY JUST WATCHING WHAT GOES ON. SO SATURDAY arrives & if I get one phone call I must have had 17 phone calls from Miss Marple ( I THINK SHE MUST HAVE WORKED FOR MI5 AT SOME POINT IN HER LIFE ) telling me not one yes not one person has viewed that house! to my amazement! So Monday I call Mr Grey to get an explanation to have him tell me that there were viewings on Saturday & that he would call me later with the said feedback. I left it until 5pm & called back to be told he was with clients & would call back he eventually called at 6.30pm to inform me there were only 6 viewings the other 10 were no shows! but didn't have any feedback as yet! & would call me at 10am today I knew by this time the words from his mouth were just blatant lies because there is also a Security camera at the said property ( JUST INCASE MISS MARPLE MISSED SOMETHING :-) So I get a phone to call this morning & now after informing him of Miss Marple he tells me that all those SEVENTEEN YES SEVENTEEN viewings cancelled because of wait for it THE WEATHER. Once he was found out he started getting rude to me so I just hung the phone up went down to the office & collected the keys In my opinion, this man has no morales & just tells people lies avoid this company at all costs.
5/5
Googlephoned up Thornton Heath Haart on a whim after looking for (semi-half heartedly) years for our first property. Mo was really helpful. Took us to see loads of properties within our price range and found a few we were interested in. We were anxious about the moving process and he was not pushy when it came to the sell, acknowledging that this is a big financial commitment and that this should solely be our choice without the run of the usual pressure from many estate agents that puts potential buyers, like myself and partner, off. We had many a visit back and finally made an offer. His kindness and support was genuine, which is really needed in a time like this. We went initially out of ease to Lara, Just Mortgages for our brokerage, who sits in the office with them. But now really glad we did! She’s a diamond and it really has taken the stress out of what is known as the most stressful thing you can do in your life and moulds around your time table. Instead of worrying about the things that you essentially have no power over, we are worrying about sofas! Thank you guys! Let’s continue with the momentum!
5/5
GoogleOur experience with Haart,Thornton Heath estate agency was excellent. Superb service from Danny and Christine,they were very supportive ,knowledgeable,professional throughout the sale of our house. Encouraging attitude was kept up to date throughout the entire process. We manage to have a very good offer on the first weekend and although the buyer couldn’t get the mortgage they found in few weeks another buyer. Only problem we had which delayed the process was DC Law solicitors(never recommend them to anyone ) Haart thanks for everything!
5/5
GoogleHi Danny, I just wanted to thank you most sincerely for taking over and coordinating the sale of our flat. During these times of Covid 19 selling the property became even more difficult but you were able to go between our solicitor and the purchasers solicitor, as well as keeping in touch with the buyers to give them confidence and keep them on track to conclude the deal ,at the same time keeping us as sellers informed at all stages in the process. The sale eventually went through ,without your help and perseverance I think we would still be going round in circles! Thank you and kind regards Christine Randak
5/5
GoogleOur estate agent Mo Adan deserves 5 stars! He really helped when buying our three-bedroom property. We appreciated his frequent communication, he let us know what to expect during the home buying process and was very responsive. He was great to work with and answered every question. Always very professional and helpful and made the home buying process straight forward. A massive thank you for all your help!
5/5
GoogleAbsolutely amazing service!! Danny introduced me to Haart and is very knowledgeable about the market. I was with two other agents before agreeing to sign up with Haart and it was under offer witching 24 hours of signing up - this after being on the market for months with other agents. Mo massively assisted by working with me setting up the deal so to speak, the amount of energy and effort he put into the role of making it all that worth while is amazing and it paid off. He goes over and beyond and ensures that the sale is moving, everyone is kept informed and helps push things along. Fantastic team you have in the agency. I couldn’t speak more highly of Mo. Those reading this, and particularly living or want to live in the area - go and see these guys. Trust them and they’ll deliver for you. If the Haart team review this - thank you so much. We’re in our new home now and settling in very well. Best H
5/5
GoogleI had the pleasure of having Mo as my agent during the purchase of our first home, which is an exciting/daunting experience. From the get go he offers honest trusted advice when it is due and is always keeping you updated. Mo always did everything he could to help when the sale became a little tricky, keeping us at ease with his positivity at every moment. He was always there when we needed, keeping in contact and getting back to you as soon as possible. I can't that you enough Mo.
5/5
GoogleWe would like to thank you Ricky and Momo for helping us looking for a new home and showing us around. They both provided professional and efficient service. Ricky was very friendly and great communicator.
5/5
GoogleSuch a good place to purchase homes your employee "aswaq" was so happy to help us. Would love to come again
Thank you Ray, Best of luck for the future. Ash
5/5
GoogleMany thanks to Mo for a professional service received and a smooth transaction of the sale. Thank you for your unflagging and good humoured support and always available to speak to. We appreciate you went the distance to get the result and very grateful to you and Danny. Danny, your professionalism and experience was evident which meant I had complete confidence in the service you provided. You dealt with everything promptly. We were very pleased with the service you and your team provided. Mo and Christine have always been pleasant, supportive and helpful and directed the sale smoothly for us. They both are a professional asset to the agency.
5/5
GoogleHaving dealt at different points with all the local agents I am very happy and impressed by the level of help and honesty Danny has shown me when other agents treated me like I was a hinderance. He is highly informative, helpful and reliable, he has helped me handle negotiations on a sale that was not even through his agency which resulted in me selling for more money despite the agency i am with first pushing me to take less. Even when i decided to buy in another area he he was more than happy to help me book viewings and negotiate my offer which was accepted, I must say that I am very grateful and extremely impressed with Danny, thank you.
5/5
GoogleMo was a real star as Haart set out to sell our house after several failed attempts. He drew in the buyers and very soon we had an interested party. But MO did not stop there he followed up until the house was really sold. The price was good too. and finally we exchanged with Mo watching over. Many thanks MO Adnan and all at Haarts it was a pleasure even if we had to fight for it all the way.
1/5
GoogleWe were expected a valuation on our property in Thornton Heath and an appointment had been made for someone to come by one afternoon. Not only did no one come over at the time specified but we also called the branch to ask were his whereabouts were and they said they would find out and call us back. We never received a call back and now the office is shut. This is tremendously unprofessional and it sets the standard for the type of people running this Branch. I wouldn’t recommend dealing with this company who take very little care in their customer service and time management.
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