Every review we hold for the Thornton-Cleveleys office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWould happily give 6 stars if it were possible. Susan Eve are without doubt the best estate agents we have ever used. Their enthusiasm and professionalism outshine all the others. Nothing was too much trouble. We were updated frequently and they were always available to deal with queries. The whole team went above and beyond throughout our sale.
ANDY · 12 June 2022
Agent replied · 11 June 2024
Dear Andrea,
Thank you so much for your 5 star review!
It has been a true pleasure assisting you throughout your property sale.
We would like to take this opportunity to wish you all the best for the future.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleExcellent service. Very good knowledgeable of the local market in Thornton-Cleveleys. Always kept me informed and up-to-date of developments concerning my sale. Always available by phone or email. Friendly and value for money. I would recommend to anyone buying or selling a property in the Thornton-Cleveleys area.
John · 12 June 2023
Agent replied · 11 June 2024
Dear John,
Thank you so much for your 5 star review!
It was a pleasure working alongside you for the sale.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleIf you want an estate agent that cares, picks up the phone and nothing is too much trouble then Susan Eve is the estate agent to pick. Without doubt we would now be sitting in our forever home without the tenacity of the susan Eve team. If you want quality choose susan Eve as your estate agent.
Neil · 12 June 2022
Agent replied · 11 June 2024
Hi Mr and Mrs Higgins,
Thank you so much for your 5 star review and lovely words.
It has been an absolute pleasure working alongside you for both your sale and purchase and we hope you are settling well into your new home.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleAn absolute pleasure to work with on the sale of our house. The whole team were professional and courteous at all times, turned up when they said they would and responded promptly and patiently to our emails and phone calls. I wouldn't hesitate to recommend them to any of our friends and family.
Shaz · 11 November 2022
Agent replied · 10 November 2024
Dear Sharon,
Thank you so much for your 5 star review!
It has been a true pleasure assisting you throughout the sale.
We wish you all the best for the future.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleFaultless, professional service. Extremely efficient and helpful. Nothing was too much trouble for the staff. Absolutely fantastic and cannot recommend Susan Eve Estate Agency enough. Thank you very much.
Madeleine · 27 June 2024
Agent replied · 25 October 2024
Dear Kerry and Madeleine
Thank you so much for your amazing 5 star review!
It was lovely assisting you both throughout the sale and we hope to work with you both again in the future.
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleHugely recommend Susan Eve Estate Agency, they made our house buying process smooth and seamless. They have always been quick to return a call or email and kept in touch during the quiet periods to keep us updated.
Amber · 14 November 2023
Agent replied · 11 June 2024
Dear Amber
Thank you so much for your 5 star review!
You have been a pleasure to work with and we hope you are both happy in your lovely new home.
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleThe team were fantastic from start to finish. When our sale fell through initially they had it back on the market and taking bookings for viewings that same day. We ended up selling the second time around with no hiccups :) Very responsive, professional and friendly ..would highly recommend - Marcus and Tanja.PositiveResponsiveness, Professionalism
Stokie23 · 12 June 2022
Agent replied · 11 June 2024
Hi Marcus and Tanja,
Thank you so much for your lovely and kind words.
It has been an absolute pleasure working alongside you and we would like to take this opportunity to wish you all the best for the future.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleSo glad we chose Susan Eve estate agency to market & more importantly sell our detached house in no time at all. Susan & the girls are all professional but at the same time make you feel they're totally on your side. Excellent service we wouldn't hesitate in highly recommending them.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 12 June 2022
Agent replied · 11 June 2024
Hi Mike,
Thank you so much for your 5 star review.
It was truly a pleasure selling your beautiful home.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleVery nice people, family business, would recommend
Andrew · 17 April 2025
Agent replied · 8 January 2025
Hi Andrew
Thank you so much for your 5 star review!
It is much appreciated. … More
★★★★★ 5/5
GoogleThanks to Jade and Carly for all their hard work in achieving our sale. The team keep you well informed throughout the selling process. From valuation to completion first class service from a family business. Would recommend Susan Eve every time. Many thanks again for all your help.
Debbie · 12 June 2020
★★★★★ 5/5
GoogleSusan Eve said she would sell our house and she did. They went above and beyond in making the sale of our house run smoothly especially with contacting the Solicitors when required. The service they provided was excellent and I would highly recommend them to anyone. A lovely professional family run estate agents
Christine · 12 June 2022
Agent replied · 11 June 2024
Dear Christine,
Thank you very much for your 5 star review!
We wish you both all the best in your lovely new home.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleThe girls at Susan Eve have been the best. They are friendly and good at their job. They have worked hard to get us a sale and move on. We are settled in our new home and it's thanks to them.
Ann · 17 July 2023
Agent replied · 11 June 2024
Dear Mr and Mrs Money,
Thank you SO much for your 5 star review!
We have all loved working alongside you both throughout your sale and we are truly happy to hear that you are now settled in your new home.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleI would like to say that the team at the family run Estate Agency Susan Eve were a pleasure to work with. They responded quickly to any queries and were helpful and communicative. The property sold within a very short space of time and I would recommend them wholeheartedly.PositiveResponsiveness, Quality, Professionalism, Value
Vicky · 12 June 2022
Agent replied · 11 June 2024
Hi Vicky,
Thank you so much for your 5 star review and lovely words.
It was a true pleasure.
Best Wishes,
Carly Eve
★★★★★ 5/5
GooglePolite, courteous, patient, professional - these are just some of the words I have used to describe this local, family-run business who I have no hesitation in using again or recommending to others.
Ryan · 13 January 2024
Agent replied · 11 June 2024
Hi Ryan
Thank you so much for your 5 star review!
It has been an absolute pleasure assisting you throughout your property sale.
We hope you have a lovely Christmas and we hope to work with you again in the future.
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleExcellent professional estate agents and highly recommended. Very supportive during buying process with Positive and articulate communications and quick to respond to emails. Friendly staff and lovely to see it's a female team 👍👍 Well done Susan Eve! 🎉🥂🌻 …
Hethsie · 12 June 2023
Agent replied · 11 June 2024
Dear Heather,
Thank you so much for your 5 star review and kind words!
We hope you are settling well into your lovely new home.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleSusan Eve sold my 2 bed true bungalow in September 2023 within 2 weeks for full asking price! Absolutely amazing! Customer service was spot on, super responsive, friendly and professional. Can’t recommend them enough!
Nicky · 15 October 2023
Agent replied · 11 June 2024
Dear Nicky
Thank you so much for your 5 star review!
We are truly pleased to hear that you are happy with the service we provided.
We still can't believe that completion took place in just 3 weeks after the offer being accepted!
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleI have no hesitation in recommending this family run estate agent.
Our circumstances weren't straightforward but the sale was dealt with with consummate professionalism, and a very friendly and caring approach.
Jacqueline · 14 December 2023
Agent replied · 11 June 2024
Dear Jacqueline,
Thank you so much for your 5 star review!
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleThe smoothest and easiest estate agents to deal with, I’ve used a few different ones around the fylde coast but I’ll be using Susan eve’s without a doubt from now on! amazing service especially from Carly who couldn’t be more helpful with assisting with any queries I had.
Taylor · 12 June 2022
Agent replied · 11 June 2024
Dear Taylor,
Thank you for your 5 star review!
It was a pleasure dealing with you throughout your purchase.
If you require any assistance in the future, please do not hesitate to contact us.
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleMassive thank you to the staff at Susan Eve for helping me get my property over the line, very informative, friendly and quick responses at all times would highly recommend
Liam · 15 October 2023
Agent replied · 11 June 2024
Dear Liam,
Thank you so much for your 5 star review!
It has been a pleasure working alongside you throughout your purchase.
We hope you are happy and settled well into your lovely new home!
Best Wishes,
Carly Eve MNAEA
★★★★★ 5/5
GoogleThank you to Team Eve, who sold our bungalow, they kept us up to date throughout the whole process. We would highly recommend them to sell your property, great advertising and efficient service.PositiveProfessionalism
David · 26 October 2021
★★★★★ 4/5
GoogleThe staff are very responsive and communicative. They are also cheerful and kind. We were very impressed. We were the purchasers in this instance, so we don't know what their fees are. But they would definitely be our top choice if we ever decide to sell our home.PositiveResponsiveness, Professionalism
Donna · 26 October 2021
Agent replied · 11 June 2024
Thank you for your review.
Best Wishes,
Carly Eve
★★★★★ 1/5
GooglePoor communication skills, don't turn up at the correct time.
Leave messages and they don't reply. Send emails and get no response. Very poor and I would not recommend them at all. Stay clear.
Alan · 12 June 2023
Agent replied · 11 June 2024
Dear Sir, having fully checked our system where everything is truly documented we cannot find trace of any emails, phone conversations and definitely no viewings or valuations in your name. It would appear that based on your other reviews that you most probably live in the Huddersfield area, we have also checked to see if there has been any one from your area viewing our properties recently. We are therefore wondering if you have mistaken us for another Estate Agent? If you read our many reviews you will see that our Agency provides an excellent service and we therefore have to dispute your review. Please call into our office where we can discuss this further face to face. We look forward to meeting you soon.
★★★★★ 5/5
Google5star service from this local family run estate agent . Have now sold two houses with them over the years. Never had one problem. A1 service at all times . Thank you very much.
Graham · 12 June 2023
Agent replied · 11 June 2024
Dear Graham,
Thank you so much for your 5 star review!
As always, it was lovely to work with you throughout your sale.
We hope to work alongside you again in the future :-)
Best Wishes,
Carly Eve
★★★★★ 5/5
GoogleSuch a fantastic team so kind and helpful to me the buyer thank you for helping get my happy place without any stress or problems. You all took all the heat away from any problems. Please use this company you won’t be disappointed
Jan · 12 June 2022
Agent replied · 11 June 2024
Hi Jan,
Thank you for your 5 star review!!
I hope you are settling in well and enjoying your lovely new home.
Best Wishes,
Carly Eve
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