Every review we hold for the Thirsk office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFrom my 1st enquiry, James Winn have been fantastic. Wayne carried out the initial valuation and also came to take the images of my property for sale.
Once my property was under offer, I dealt with Holly and Sam, who both were patient, knowledgeable and friendly. Any enquiry I’ve had, was dealt with promptly and they couldn’t have been more helpful.
Becki · 16 September 2025
Agent replied · 24 January 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleI really felt Holly and Sam had our best interests at heart and were always invested in getting our sale over the finish line. They were able to settle my nerves and offer just the right amount of expert advice and support. They never lost enthusiasm for the process even when things became complicated and thus gave us confidence.
Jo · 19 June 2025
Agent replied · 24 January 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleOutstanding service from start to finish
Every problem or query handled with great customer service and attention to detail
So helpful and I would heavily recommend
Holly and Sam - thank you x
Sharon · 16 September 2025
Agent replied · 24 January 2026
Thank you for your feedback.
★★★★★ 1/5
GoogleWe used James Winn to purchase a property and the service was generally quite poor. Communication is very weak, and despite several calls, call backs to answer any queries were very infrequent.
The team seemed very unorganised with little handover. The sales negotiator only worked part time, which does not work when purchasing a house when questions can crop up at any time, especially if handover is lacking.
The day we were completing communication with us was very poor. Leaving us confused as to what was going on, and when to pick the keys up. Very little support, and no one actually checked to see if we received the keys after getting them from the vendor. I have not heard from James Winn since.
Unfortunately I will not be recommending James Winn to any friends, colleagues or family due to the poor service.
Oliver · 18 June 2026
★★★★★ 5/5
GoogleI’ve had my faith in estate agents restored. Very much appreciated the speedy, candid and supportive approach of Wayne, who came to value our property having done his research. Formalities were quick, photos great and, most importantly, communication was really good throughout the whole process. We’ve bought and sold through Wayne and he’s managed expectations exceptionally well at what is widely recognised as a very stressful time. Holly also deserves a big thank you for her patience at answering relentless questions. We’ve since recommended James Winn to friends and they’re currently having a similar experience and are very happy.
Jo · 15 October 2024
★★★★★ 5/5
GoogleHighly recommend these estate agents.
We recently used James Winn in Thirsk to buy a property. Emma, Harry, Charlie & Debbie all went above and beyond in their efforts to help the process be a stress free as possible. They communicated regularly with updates. Always acting in a professional and polite manner. They clearly are a highly skilled team. Thank you
Jo · 5 November 2025
Agent replied · 24 January 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleToday we had a valuation done by Wayne from James Winn. He was very professional, friendly and provided us with a lot of useful information.
Wayne also gave us different options and described how the best way to market our property. We are currently considering are options but we can't recommend Wayne enough, he will give you an honest valuation and answer any questions in detail.
Ryan · 29 August 2024
★★★★★ 5/5
GoogleThe team in Thirsk were great to deal with when we bought with them. Very attentive, great at keeping us up to date with the situation with the property, were happy to find things out for us when we had additional questions and generally made the progress really smooth. Friendly, helpful and knowledgeable about the property and the area. Would definitely recommend them.
Fiona · 29 August 2024
★★★★★ 5/5
GoogleAbsolutely fantastic experience with James Winn in every aspect.
From day one the presentation of the property was brilliant including a video tour, accurate descriptions and realistic clear photos of the property. All of our concerns and queries where resolved immediately either by email or phone with excellent customer service.
We had a great experience with Francesca who was available to support us our queries and supporting us viewing the property.
Big thank you to Amanda as well who has been amazing and really supportive during the purchase process with getting back to our queries and reaching out to the vendors and solicitors.
Overall an extremely professional experience and could not recommend more!
Sam · 16 September 2023
★★★★★ 5/5
GoogleCan't praise Amanda and the team at James Winn's enough for their professionalism and coordination in ensuring a stress free purchase of our bungalow in Thirsk. The staff were always on hand to answer questions and especially to facilitate communication with the seller whenever there were any issues to discuss. This made dealing with all parties 'stress free' and ensured we made speedy progress towards exchange and completion. Highly recommended for their friendly, efficient and professional service.
Ian & Penny Robinson
Ian · 16 September 2023
★★★★★ 5/5
GoogleWe have completed our sale today. It's been quite complicated ( not James Winn's fault I hasten to add). Victoria and her team have been amazing throughout, very supportive, very professional with great communication. When we encountered problems Victoria really pushed each side (solicitors and purchaser) to a resolution. Would highly recommend them
Angela · 18 November 2024
★★★★★ 1/5
GoogleContacted about viewing if we can attend next day on specific time , I replied 2min after and no contact no confirmation etc . Very Unprofessional and we will be not attending anymore and do not wish to have any more business with them .
Daniel · 19 May 2026
★★★★★ 1/5
GoogleI am surprised they sell any properties you can never get through to them, they don't reply to online requests or call back when you leave a message.
Richard · 27 August 2026
★★★★★ 5/5
GoogleWe have completed our sale today. It's been quite complicated ( not James Winn's fault I hasten to add). Victoria and her team have been amazing throughout, very supportive, very professional with great communication. When we encountered …
Angela · 14 March 2025
★★★★★ 5/5
GoogleOriginally I put the house o the market with a different estste age t. Thi didnt work out and I moved to James Winn. Although it took time I had excellent service with options for selling. Everyone was helpful and all the worry taken from me.
Would defiitely recommend.
Maeve · 6 February 2026
★★★★★ 5/5
GoogleWe recently used James Winn at Thirsk for the sale of my mothers property. Many thanks to Holly and the team who dealt with the sale. They were helpful, professional and always quick to respond to our queries. I would not hesitate to recommend James Winn.
Linda · 8 September 2024
★★★★★ 5/5
GoogleI recently sold my house using James Winn estate agents. I dealt with Chris, Sam & Victoria and all were fantastic. I mainly dealt with Sam & Victoria. The whole team went above and beyond in selling my property, they were friendly and professional and a pleasure to deal with.
Marisa · 13 March 2024
★★★★★ 5/5
GoogleThe estate agents of choice for me.
My agents Brunee & Julie couldn't do enough.
Brunee was above and beyond helpful. Couldn't be happier.
Top rating for top staff.
Thanks.
I even had a gift on completion.Nice touch 😁
Mark · 29 August 2024
★★★★★ 5/5
GoogleJust wanted to say a huge thank you to Amanda, Francesca and the rest of the team at James Winn. Thank you for all your efforts in a very challenging sale and time. From the superb photos and brochure, professional viewings with great feedback and amazing sales progression. All just outstanding and cannot recommend them highly enough. Thank you and all the bestPositiveResponsiveness, Quality, Professionalism
Laura · 16 June 2022
★★★★★ 5/5
GoogleSelling homes is never easy - particularly if you are not close by. Holly and Julie were really helpful and responsive throughout -sometimes going above and beyond - to make. Thank you
Sally · 8 September 2024
★★★★★ 5/5
GoogleWe purchased a property through James Winn. Right from the outset they were helpful, responsive and did what they said they would. Our vendor's solicitors were less than helpful, and in particular Amanda spent a lot of time chasing them.
Whilst Amanda did most of the heavy lifting, when she wasn't there the other members of the team stepped in quickly and efficiently.
Thanks Amanda and team. 😀😀
Neil · 20 September 2021
★★★★★ 5/5
GoogleWe sold our house quickly through James Winn, we were really pleased with the quality of the property photos and how quickly they arranged viewings. We received excellent customer service all the way through the process, they were very good at liaising with both us and our buyer, keeping us up to date and helping negotiations. Everyone at James Winn is friendly helpful and efficient, we highly recommend them, they made what can be a stressful experience that bit easier for us.
Jill · 29 August 2024
★★★★★ 5/5
GoogleFriendly and responsive company
Mel · 10 September 2026
★★★★★ 5/5
GoogleThank you to Amanda and the team at James Winn Estate Agents, Thirsk for selling my aunt's property so quickly. I appreciate you keeping me fully informed throughout the whole process and the helpful way in which you went the extra mile. I would be delighted to use your services again.
Janet · 18 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.