Butler and Stag Land and New Homes Theydon Bois reviews

★★★★★ 5/5

Trustpilot

Outstanding!

We had been recommended to use Butler & Stag by a relative & can see why! We couldn’t be happier with all they have done for us. Nothing was ever too much trouble. Chris and Amanda’s communication was faultless, any queries we had would be replied to within minutes! These guys worked so so hard for us and we are so grateful. Should we ever move again…..There is absolutely no doubt we’ll be using Butler & Stag again. Highly recommend! Thanks again guys

Laura · 15 December 2021

★★★★★ 5/5

Trustpilot

Genuinely cannot recommend enough from…

Genuinely cannot recommend enough from start to finish Chris has been amazing! He has gone above and beyond what was expected from him. My situation wasn’t the most straight forward to say the least but he along with my mortgage broker made the impossible possible.They have been a fantastic team and I can honestly say I have never received service like it, ever!! Amanda is also brilliant lovely and easy to talk to and as far as aftercare and keeping me informed goes she cannot be faulted. She is also lovely to speak to They really are an asset to the company and everybody I have dealt with has made me feel comfortable and ensured I have been well informed every step of the way Again, I genuinely cannot thank this team enough for what they have done for me it really is appreciated. I cannot wait to work with them on my next purchase 😊

Bblack · 14 December 2021

★★★★★ 5/5

Google

The whole team from Butler and Stag were brilliant. Very responsive, almost to the minute and they were incredibly attentive. A special thanks to Martine, Ted and Nyan who helped us find our first home. I'm sure plenty of people worked behind the scenes too.

Alpen · 13 October 2025

★★★★★ 5/5

Trustpilot

Would highly recommend Butler & Stag in…

Would highly recommend Butler & Stag in Theydon Bois. Helen and Helga were most helpful with regard to progressing the sale, when solicitors are not communicating the staff here were always contactable and eager to help and move things forward.

Phil · 15 November 2024

★★★★★ 5/5

Trustpilot

An absolute pleasure!

I recently worked with Butler and Stag when buying a new flat. I can’t recommend them enough! Great communication and helped me navigate a number of challenges during the process. Athos and Aidan were both extremely friendly and a pleasure to deal with. A special mention to Amanda Schiavi who oversees the sales progression for B&S. She was unbelievable in making sure we completed on the property and aside from being amazing at what she does, is incredibly friendly and goes that extra mile.

Sam · 23 October 2021

★★★★★ 5/5

Trustpilot

Excellent service from B&S

A really big thank you to Tony and Amanda at Butler and Stag. The speed in which Tony managed to find a good buyer at the right price for us was really impressive. He kept in regular contact and dealt with negotiations in a really professional manner.Amanda is, without a doubt, one of the best sales progressors I've encountered. She called and emailed frequently with updates, helped navigate the challenges of having so many different parties involved in the transaction and is just a lovely, realistic and honest person to deal with. All in all a great experience and would recommend B&S to anyone looking to sell their property.

OS · 23 September 2021

★★★★★ 5/5

Trustpilot

Highly recommend the team!

Thank you to Chris for the initial consultation regarding the sale of my home which was professional, knowledgeable and friendly. From that moment onwards from marketing to the actual exchange the team have been polite and nothing was too much trouble to ask and always carried out promptly and efficiently. The added bonus is that we as vendors were given an agents mobile number and could call or text for help or any questions.... it certainly made the whole experience of selling my home smooth and hassle free. Thank you team.

Nicole · 21 September 2021

★★★★★ 5/5

Trustpilot

This is probably the easiest review to…

This is probably the easiest review to do. .if you are selling a house go with them! Don't even consider anyone else? Milo was so supportive through the process. .but Amanda absolutely is an asset to the process! She dealt with any difficult dramas, while I could get on with planning my move! she worked above and beyond for me, and my buyer, and I'm sure he will be giving a 5 star review too. .thank you so much Butler&Stag

Rachel · 16 August 2021

★★★★★ 5/5

Trustpilot

Amazing

I have appointed Butler & Stag at the Bow office for the sale of my property and I have to say this has been the best choice.After a number of setbacks from other agencies I searched online for the best reviews and this agency came out as highly recommended and this could not be more accurate.From the beginning my sale negotiator Rob Burgess has been an absolute diamond: calm, professional, patient, and with a wealth of knowledge of the market and the area which I believe is unsurpassed. Throughout the whole process he kept me up-to-date in a timely manner, I never had to chase him for a response and most of the time all questions and enquiries were dealt with before I could even ask them. Although there have been a few hurdles to overcome (nothing to do with the agency) he always kept a calm and professional attitude, he knew what to do and how to take things further. From the first week of the property on the market he organised a substantial number of viewings, feedback and updates were given promptly so I always knew where I was. His "can do" and "will do" attitude combined with a realistic and honest valuation of the property has lead to a successful transaction.During the last few weeks I also dealt with Amanda Schiavi, the Company Sales Progressor and again I was absolutely satisfied with the service and professionalism shown, she went out of her way to keep everything in order, and keep the momentum going. A+++ for communication, A+++ for professionalism. I could not have made a better choice. I highly recommend Butler & Stag if you ever want to sell your property. Thanks Rob and Amanda for looking after me during the last few weeks. I wish you all the best in life and of course keep up the excellent work you're doing. Thank you thank you thank you! 🔝

F · 3 August 2021

★★★★★ 5/5

Trustpilot

Highly recommended

We would highly recommend Butler and Stag. We were very impressed by Milo O’Neill’s professionalism and appraisal of our property at our first meeting with him. He gave us confidence that the team would work hard to find the right buyer. He maintained regular contact with us throughout the process giving us honest feedback and advice. This was an emotional sale for us and Milo was always very sensitive to that which we really appreciated. Thank you too to Bradley Gale and also to Amanda Schiavi. She is an excellent sales progressor and worked really hard to keep the momentum going and was very tenacious in chasing outstanding issues with the solicitors. It felt like a real team effort and made a difficult process easier for us. Thanks again to everyone, we wish the company continued success.

Annette · 30 July 2021

★★★★★ 5/5

Trustpilot

I recently bought a house through…

I recently bought a house through Butler and Stag. Milo was fantastic, I had viewed a house previously and he remembered my criteria and called me when a suitable house came onto the market. Bradley showed me around and really helped when we had a slight hiccup prior to exchange. And finally Amanda who seemed to be on call 24/7 to answer any questions. On the day I picked up my keys they gave me a bottle of prosecco which was thoroughly enjoyed. Thank you all.

Ntina · 26 July 2021

★★★★★ 5/5

Trustpilot

We recently moved (bought and sold)…

We recently moved (bought and sold) with Butler and Stag. I have to say they were excellent through the whole process. Milo was on hand to answer my questions and explain everything clearly and honestly. It was a big move for us emotionally and the agents made it an easier process. Agents get a bad rap but these guys don't live up to the stereotype. I'd definitely recommend to anyone. We're very happy in our new home although we miss the old one very much. Thanks Milo, hope you have continued success.

Teena · 8 July 2021

★★★★★ 5/5

Trustpilot

I highly recommend Butler and Stag and…

I highly recommend Butler and Stag and I can’t speak more highly of Milo. He has been so fantastic from start to finish. We felt supported 100% of the time. He was always available for help and advice whenever we needed it, nothing was ever too much trouble and his knowledge of the market is worth its weight in gold.Thank you Milo and the Butler and Stag team. You’ve made selling our first home an enjoyable experience.

Edel · 28 December 2021

★★★★★ 5/5

Trustpilot

BORN & LIVED MOST OF OUR LIVES IN CHINGFORD…

Having lived in Chingford (in the same house) for longer than we wish to mention and having brought our children up here, it was quite a wrench to remove ourselves from the house and also Chingford itself. Chingford is a great place to live - schools, forest, transport connections but.... age forced our decision to downsize. We were scared at the prospect of the whole moving process but we had no need to worry - Milo and Amanda virtually held our hands through the "trauma" smoothing our path and being there for us whenever we had the collywobbles! Bless you, Milo and Amanda, pleased to report that we are very happy with our "new" property - even though we miss Chingford just a little.

Mrs · 4 May 2021

★★★★★ 5/5

Trustpilot

All of the staff members were very…

All of the staff members were very helpful and receptive to all of my needs and questions. They are very professional and managed to get me a tenant in a difficult market so I am extremely grateful to the whole team.

Shumi · 25 February 2026

★★★★★ 1/5

Trustpilot

Theives

Theives. Don’t ever help tenants. Rude on emails and the staff are beyond useless.

Tamas · 8 September 2026

★★★★★ 5/5

Trustpilot

Tony Game at Butler and Stag

Thank you so much to Tony Game and the team at Butler and Stag for selling a property for me in Theydon Bois. It was a journey with a couple of couples having to back out for different unexpected reasons but within days, they didn’t rest on their laurels, it was back to business every time and another buyer was on board. I wouldn’t hesitate to use them again. They arranged and conducted all the viewings as well, everything was extremely professional and even when he broke his ribs and was in utter agony, Tony was at the end of the phone answering all my questions and sorting out everything for the sale. Many thanks to all involved

Jan · 12 December 2019

★★★★★ 5/5

Trustpilot

I have used Butler & Stag for over 6…

I have used Butler & Stag for over 6 years, their service is second to none, I wouldn’t consider using any one else to manage my property. Thank you Butler & Stag for your stellar service.

V · 26 February 2026

★★★★★ 5/5

Trustpilot

We recently purchased a new home with…

We recently purchased a new home with the support of Oliver and Ella - a huge thank you to you both. We’re in, settled and very happy! Oliver and Ella were both friendly and helpful and helped us and our estate agent keep the seller informed as we experienced delays with our buyer’s finances! Thank you all for helping the move succeed!

Daniel · 29 October 2022

★★★★★ 5/5

Trustpilot

Great service and support

The team were very helpful and always available for any questions I had. In the beginning George Newmarch-Stillwel was a great help then getting the deal done Helga Hanning has been a star chasing up both sides to help get over the line!

Jai · 27 March 2024

★★★★★ 5/5

Trustpilot

Efficient and so helpful!

Bradley was so supportive the whole way through. Genuinely felt like he personally invested his time to help me with anything and everything from start to finish.Also a big thank you to Amanda who was very efficient and kept in contact and updated me through the whole process. Overall, a great service especially if you are a first time buyer who has no idea how the process works!

Gina · 7 December 2021

★★★★★ 5/5

Google

Incredible experience! Could not recommend more - anyone who is looking to buy a new home, the team at Butler and Stag will make what can be a stressful process very easy. Special mention must go to Ted who promptly answered any questions I had. Thanks Ted!

Daniel · 16 April 2025

★★★★★ 5/5

Trustpilot

Excellent !!!

A big ‘thank you’ to Natalie and the Lettings team at B&S Theydon, as a current tenant I have had superb ongoing service - each time maintenance issues / queries have been resolved swiftly, all staff members are approachable and extremely helpful. I would also like to commend the guys at Hackney Heating who are brilliant - nothing is too much trouble. 5 stars - B&S are highly recommended

Sam · 16 January 2025

★★★★★ 5/5

Trustpilot

Great communication

We dealt with Rob Burgess at the Bow office, he was professional, very communicative, clear and concise with both of us and the agents of our onward purchase (who were actually the ones that referred us to Butler & Stagg to sell our property). We were kept in the loop at all times and wouldn't hesitate to recommend.

Clefhammer · 29 September 2022