5/5
GoogleBrilliant estate agents with lots of local knowledge!
Agent replied · 12 June 2024
Thank you very much Warren. Take care!
Trusted Agent profile
Chilterns reviews
★★★★★
194 reviews across 3 platforms
14 Bridge Street, Thetford IP24 3AA
Chilterns's Thetford office at 14 Bridge Street is rated 4.9 out of 5 across 194 reviews on three platforms, including 181 Google reviews rated 4.9. The 10 Facebook and 3 Trustpilot counts are for the whole business. It won Gold in The Trusted Agent 2026 awards, one of three awards Chilterns won in 2026. Checked 9 October 2026.
181
Reviews on Google
This office
10
Reviews on Facebook
Business-wide
3
Reviews on Trustpilot
Business-wide
Awards
Trusted Agent 2026 results for Chilterns. Each award is assessed separately from the review sites.
- GoldChilterns, ThetfordTrusted Agent 2026 · National position 644
- PlatinumChilterns, BrandonTrusted Agent 2026 · National position 339
- Trusted AgentChilterns, High StreetTrusted Agent 2026 · National position 1424
Reviews
Every review we hold for the Thetford office, from every platform, shown as written. First names only.
Google5/5
GoogleAmazing service and would definitely recommend again
Agent replied · 12 June 2024
Thank you very much for your 5* review Adnan, it has been a pleasure!
5/5
GoogleGood experience with Chilterns .much helpful. Probably the best agency in Norfolk . Thanks
Agent replied · 12 June 2024
Thank you. Very kind. Pleasure to serve you.
1/5
TrustpilotLiars
Liars, bullies, woman in the office have bad attitudes. Very pushy, forceful and push you to buy properties which are not proceedable.
4/5
GoogleVery good service. Made to feel like more than just another customer.
Agent replied · 12 June 2024
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
4/5
GoogleVery good service. Made to feel like more than just another customer.
Agent replied · 24 December 2024
Thank you Lizzie, anything we could do to improve and gain a 5 star rating from future customers?
5/5
FacebookExtremely professional, they give excellent advice and support.
Agent replied · 22 February 2026
Thank you Sue ♥️
5/5
FacebookVery good company who care about their customers
Agent replied · 22 February 2026
Thank you Toma
3/5
GoogleNice friendly staff eager to help.
Agent replied · 12 June 2024
Thank you for your review.
5/5
FacebookThanks so much to Chilterns for all their help in finding my new house. Brilliant customer service. Best estate agent I have ever dealt with. 10/10.
5/5
FacebookFantastic team at chilterns Thetford, Andy really helped me and my family when another agent in town hung us out to dry, would not consider anyone else wether selling or letting
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thank you for your 5 star review David! Take care. Many thanks, Katherine Nouch- Branch Manager
5/5
FacebookVery professional very helpful Andy has a good team around him and Darren can answer and questions you throw at him a very good team
5/5
GoogleBacky Robinson
Agent replied · 25 January 2026
Thank you for the 5 star view Benedetto! Katherine Nouch- Branch Manager
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 23 October 2024
Thank you Magda
5/5
GoogleRating only, no written review.
Agent replied · 24 December 2024
Thank you for your 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you Jorge
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you very much for your 5* review Shani! Wishing you all the best in your new home.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your 5 star review!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Many thanks Jackie!
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Many thanks Daniel!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Chilterns
How many reviews does Chilterns have?
Chilterns's Thetford office has 194 reviews across three platforms: 181 on Google, 10 on Facebook (across the whole business), 3 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Chilterns's rating?
Chilterns is rated 4.9 out of 5 across all 194 reviews, and 4.9 out of 5 on Google from 181 reviews, checked 9 October 2026.
Has Chilterns won any awards?
Yes. In The Trusted Agent 2026 awards: Chilterns, Thetford won Gold; Chilterns, Brandon won Platinum; Chilterns, High Street won Trusted Agent.
Where is Chilterns's Thetford office?
Chilterns, 14 Bridge Street, Thetford IP24 3AA.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.