Trusted Agent profile · Thatcham
★★★★★
263 reviews across 2 platforms
44-47 The Broadway, Thatcham, RG19 3HP
Roots Estate Agency Ltd's office in Thatcham, at 44-47 The Broadway, is rated 4.9 out of 5 across 263 reviews on two platforms, including 232 Google reviews rated 4.9.
Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
5/5
GoogleI can’t recommend these guys enough. Open, honest and focused on selling properties at realistic prices. They are helpful, attentive and customer focused. I would be straight back to them from a selling perspective, I only wish our purchase had been through them as our experience with their agent has been woeful!
5/5
GoogleFantastic service! Priced the house right, got the interest with viewings, gave prompt feedback from the viewings and gave brilliant advice throughout. Then supported through to the completion. All of this with a smile, friendly and approachable manner from Ashley and Craig with Jackie on hand as well. Would I recommend? Yes I would.
5/5
GoogleI've known the guys from Roots for a while and they have never let me down. No nonsense, efficient and most of all they sell properties with a minimum of fuss. Communication was excellent sometimes well in the evening or early morning. I can't fault them
5/5
GoogleExcellent service provided by Ashley and Craig on two recent purchases, can count on them both to ensure they do as much as possible to get things over the line. Couldn't recommend them enough.
5/5
GoogleRoots were extremely helpful dealing with a property purchase. They were always responsive to queries and provided a professional conduit to the sellers all the way through the sale and purchase process. I would highly recommend them to prospective sellers.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommend Roots Estate Agents. They are a very professional company, organised, helpful and in constant contact with updates. The agents have worked in the business for many years and have extensive accurate knowledge of the local market. They made the selling process as stress-free as it could be.
5/5
GoogleCraig and the whole team at Roots were very supportive through the whole process of buying our new home and selling our property. I recommend them to anyone looking to buy or sell locally.
5/5
GoogleVery professional, and personal service during the sell of our family home of many many years. Would highly recommend Roots Estate Agents to all. 5 star business would not hesitate to contact Ashley and Craig again. I feel they understood the importance of moving on with respect and support.
5/5
GoogleCan't fault the service we have received from Craig and Ashley. Our house sold quickly and for the price we wanted. They have done everything possible to make a stressful time as painless as possible and were always on hand to help or advise. I am happy to recommend them.
1/5
GoogleTypical estate agent, saw our house as a quick sell to make a few grand, we thought he undervalued our home, was not prepared to push price a little higher, he explained was not in his interest as he had to lay out money upfront. idiot
5/5
GoogleAsh and Craig at Roots were great to deal with. Thorough, professional and always at the end of the phone/email. They have great in depth local knowledge which aids both buying and selling property. I thoroughly recommend their services.
5/5
GoogleAbsolutely first class estate agents. Highly professional, but personal and relaxed, attention to detail. Ashley Williams has acted for us twice in the last few years, first class work on both occasions and we wouldn't consider any other estate agents in Thatcham - top service.
5/5
GoogleVery happy with the service provided by Craig. Communication throughout was good, the marketing of the property was very professional. I would definitely recommend and wouldn't hesitate to use Roots in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCan't recommend them enough! Amazing from start to finish and always there to answer questions!
5/5
GoogleRoots sold my property for me with ease, they are good value for money, efficient and very good at keeping you in the loop, I highly recommend
5/5
Google5 star service throughout, highly professional and always had our best interests at heart. Nothing was ever too much trouble for either Ashley or Craig and kept us well informed at all times. Hope all your hard work pays off long term !
5/5
FacebookWe decided to go with Roots instead of the local market leader. I have to say they exceeded our expectations. We found the team engaging, friendly, professional, organised and knowledgable. I wouldn't hesitate recommending Roots to friends and family. First class service.
5/5
FacebookFirst class estate agency. We sold our house in Great Shefford using Craig Butcher - efficient, personable and courteous. Listened to our objectives and fully planned our house sale 'with' us. House sold within one week to lovely buyers. Would highly recommend.
5/5
GoogleI have viewed a few houses now with Craig and he has been amazing. Excellent customer service, nothing is to much trouble, he is always on time and helpful. Fantastic service. Thank you Roots for making this a pleasant experience.
5/5
GoogleVery efficient and supportive members of staff. They helped making the purchase of my house as smooth as it could be.
5/5
GoogleWe had a great experience with Conor and Craig. Extremely communicative and professional and very proactive in challenging and time sensitive situations. Great work!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleCraig Butler and the Roots team were fantastic.. I would highly recommend Roots to anyone who is selling /Buying a property..
5/5
GoogleExcellent from start to finish. Ashley has very good local knowledge and kept us updated every step of the way. Flawless and professional service from a very genuine and friendly company. Highly recommend.
5/5
GoogleJust amazing!! They went beyond our expectation. Ashley and Craig are friendly and really care about their clients. They are always there to answer any and all question. Highly recommended!!
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