Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleVery nice viewing experience with Oliver. answering all my questions and giving advice. Thanks a lot.
Ge · 15 May 2024
Agent replied · 11 November 2024
Thank you Ge for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
★★★★★ 5/5
GoogleThis place is so nice and clean. The letting agent calmly explained the property to me very well to my satisfaction.
Folajimi · 16 January 2024
Agent replied · 11 November 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleGiles helped us buy our new home. It wasn't an easy buy but with Giles' expert advise and guidence both sides ended up happy. Thank you Giles for all your support. You have helped make my family very happy.
Chris · 15 January 2016
★★★★★ 5/5
GoogleWe have viewed the properties managed by Chancellors Thacham. it was very excellent experience and viewing arranged by Estate Agent (Stacy Riccitelli).
Vinod · 12 November 2023
Agent replied · 11 November 2024
Hi Vinod, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleAbsolutely first class service from Louise a very knowledgeable and personable sales executive
Philip · 15 May 2024
Agent replied · 11 November 2024
Thank you Philip for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
★★★★★ 5/5
GoogleI sold my house through Chancellors and was very pleased with service.
They made the experience of selling a house hassle free and they got me the price I was after!
Branch Manager was excellent throughout the process.
Damien · 14 November 2015
★★★★★ 5/5
GoogleI'm renting a property through Chancellors, There was a hiccup along the way, However Lauren was fantastic and sorted everything out for us! A real help and professional, we are now happily moved in to our new property!
John · 14 November 2014
★★★★★ 1/5
GoogleFriend sold his house using this company. No communication, staff unaware of progress of sale, service was shocking would not recommend.
Karen · 12 November 2023
Agent replied · 11 November 2024
Hi Karen, thank you for taking the time to get in touch, we are disappointed to read of your concerns. So that we can investigate this, we will need your friend to contact us directly via directors@chancellors.co.uk Many thanks.
★★★★★ 5/5
GoogleThe service and the way staff treated us was appreciable. The way she explained was very good
BIBINSE · 16 January 2024
Agent replied · 11 November 2024
Hi Bibinse, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleBradley had great communication and was very responsive with any queries we had.
Rebecca · 16 March 2024
Agent replied · 11 November 2024
Hi Rebecca, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotI always deal with Ms Georgie Jenner on…
I always deal with Ms Georgie Jenner on our rental property.
Moises · 21 July 2025
★★★★★ 5/5
GoogleMyself and my husband have been looking to buy a property and can say that Craig from the sales team has always kept us well informed of new properties going on the market and has done his best to secure us a house. Although we haven't necessarily found our house through Craig I can definitely say he has been the best person we've dealt with out of around the 6 companies we've been liaising with and would highly recommend. Thanks for your effort with us over these last few months! Really appreciate it.
Chelsea · 13 November 2018
★★★★★ 5/5
GoogleGood Service received from Oliver Buckle.
Kingsford · 14 July 2024
Agent replied · 11 November 2024
Thank you for leaving us this great review Kingsford, we will be sure to pass this fantastic feedback onto the Oliver.
★★★★★ 2/5
GoogleFriendly and very helpful. And then rather disorganised and got a bit shirty when this was pointed out.
Nick · 12 November 2023
Agent replied · 11 November 2024
Hi Nick, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GooglePhil and team at Chancellors Estate Agents in Thatcham have been great to work with. The communication and professionalism has been excellent and would recommend to anyone selling or purchasing their own home.
Adam · 13 November 2017
★★★★★ 5/5
GoogleMy meeting was with Lauren Moorcroft. Very kind, helpful and professional agent.
Thank you for your time.
Blaga · 12 November 2023
Agent replied · 11 November 2024
Thank you Blaga for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
★★★★★ 5/5
GoogleThe agent was very attentive and explained everything perfectly. Great service.
Thiago · 16 March 2024
Agent replied · 11 November 2024
Hi Thiago, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
GoogleWe have been using Chancellors to sell our house and so far they have been excellent, Giles not only came and valued our house but was there for all viewings too. Other agents we had previously used seemed to send various different people round to attend to viewings, some that hadn't even been in our house before! It's been great having Giles at every step and fingers crossed all goes well with our purchase through them too. So far so good! Keep up the good work, we have been vey impressed :-)
Vicki · 13 November 2016
★★★★★ 5/5
GoogleWe found Amy to be very polite and professional,we were supplied with all information we needed.
Fred · 12 November 2023
Agent replied · 11 November 2024
Hi Fred, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 1/5
GoogleCompletely untrustworthy and misleading - say one thing to your face to get you into a contract just to con you out of your hard earned money. Avoid.
Thomas · 12 November 2022
Agent replied · 11 November 2024
Hi Thomas, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
★★★★★ 5/5
GoogleWe have found a wonderful house thanks to Lauren Moorcroft!!!
She was very professional and always keep me posted on any news... I will definetly want to rent another house with her!
Isabel · 14 November 2014
★★★★★ 5/5
GoogleWe had a great experience with Chancellors when we sold our house in early 2014.
We used Chancellors to sell our house and Chancellors were also the agent for the house that we bought so we experienced both buying and selling with the agent.
From a selling perspective, I felt that Chancellors provided a well researched and thought out valuation based on the high volume of sales they have around Thatcham and a good aprasal of our property. I also felt they new to whom it should be marketed. Chancellors also provided the services of a local professional photographer who was excellent in ensuring that the photographs represented the house in a good light.
The experience was just as positive from a buying perspective. Once offers have been accepted and chains closed Chancellors pass you onto a case manger which we found useful. their remit is to ensure that the solicitors move things along and act as an intermediary. This is largely to ensure that the sale goes through to get a commission but it also helps buyers and sellers.
I'd have no hesitation is recommending the team in Thatcham.
James · 14 November 2014
★★★★★ 5/5
GoogleWe found Chancellors a great asset when selling our home. They performed excellently on levels throughout the process and kept us well informed. Once our property was marketed we started to have good quality viewings more or less straight away.
We found their overall knowledge on the locality excellent when dealing with perspective buyers in particular informing buyers on local schools and amenities.
We'd personally recommend "Georgina" who was fantastic from beginning to end who exceeded our expectations
I wouldn't hesitate in recommending the Thatcham branch of Chancellors.
Paul · 14 November 2013
★★★★★ 5/5
GoogleGreat service, always willing to answer your questions and queries. Friendly and personable too.
Matthew · 12 November 2023
Agent replied · 11 November 2024
Thank you for leaving us this great review Matthew, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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