Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
GoogleLauren, was amazing couldn't fault her service or support thought out the whole application process and now I'm so excited to move in to my flat on the 30th.
Thank you so much for everything you did
William Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you William for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
β
β
β
β
β
5/5
GoogleAttentive and efficient with how swift the paperwork is sent. Have had pleasant viewings with Chancellors and the team are good at getting in contact with you.
Zoe Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you Zoe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleI meet Louise at the viewing property. She was very kind and was patient to answer all my questions. The property was clean and was as shown in the pictures.
Fiona Β· 16 March 2024
Agent replied Β· 11 November 2024
Thank you Fiona for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleLovely relaxed viewing. Friendly welcome, great communication and very accommodating.
Sarah Β· 21 January 2025
Agent replied Β· 23 January 2025
Hi Sarah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
β
β
β
β
β
1/5
GoogleVery poor experience. Difficult to make contact and do not keep appointments! Obviously don't need my business
Iain Β· 12 September 2024
Agent replied Β· 11 November 2024
Hello Iain, your feedback is important to us and we are sorry to read of your current frustrations. Please email directors@chancellors.co.uk so that we can look into this issue for you. Many Thanks.
β
β
β
β
β
5/5
GoogleVas demonstrated a high level of customer service support to us while we went viewing for an apartment as she answered all our questions and cleared our concerns.
Chiori Β· 15 February 2024
Agent replied Β· 11 November 2024
Thank you Chiori for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleYou can never get it wrong with Chancellors. Great team and always going the extra step to help until you're satisfied.
Kamsi Β· 14 June 2024
Agent replied Β· 11 November 2024
Thank you Kamsi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleI came in contact with Louise at Chancellor Thatcham and she is so generous and helpful, We weβre provided with all the necessary details and guidance which we needed.
Great service!!
Anjali Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you Anjali for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleBig Thank you for Louise for all her help. I can only highly recommend her and the agency to everyone. π β¦
RenΓ‘ta Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you Renata for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleLouise Hamilton prompt helped us to find the ideal place and gave us all the attention required through the process.
Fellipy Β· 14 June 2024
Agent replied Β· 11 November 2024
Thank you Fellipy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
1/5
GoogleHad a bad experience with one of their clients being racist! Even though outstanding references were given and a high standing guarantor once the client had spoken to the potential tenant and realised the race of the tenant they then declined. Absolutely disgusting how they can have such clients! Beware!!!!!
Carly Β· 12 November 2021
Agent replied Β· 11 November 2024
Hi Carly, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
β
β
β
β
β
5/5
GoogleLouise in thatcham branch is an angel. She was so professional, kind and treated me like family. I would recommend anytime
Chinemerem Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you Chinemerem for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleVery friendly staff and always polite when interacting with us
Ian Β· 10 November 2024
Agent replied Β· 10 December 2024
Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
1/5
GoogleTried to view one house through them. I had to chase them - youβd think they would call back and arrange the viewing.
Good if you want to benchmark prices - but most things on their website werenβt actually for sale still - seemingly to bulk up their site. In the end gave up even considering houses through them.
Scott Β· 14 January 2019
Agent replied Β· 12 January 2025
Hi Scott, we are disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.
β
β
β
β
β
5/5
GoogleI have been speaking with Lauren and Louise for a while now and they are always quick to respond and provide useful information. Thank you for all your help.
Gina Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you Gina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleOliver at Thatcham Chancellors was really helpful during our property search, very knowledgeable and polite.
Elise Β· 13 August 2024
Agent replied Β· 11 November 2024
Thank you Elise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
GoogleHad a viewing with Bradley, in Tatcham. Very impressed with his knowledge and we didn't have a question unanswered. Very helpful, thank you!
Andrei Β· 16 March 2024
Agent replied Β· 11 November 2024
Thank you Andrei for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
β
β
β
β
β
5/5
GoogleLuke and the team provide a professional and promt service. They secured the full asking price for my property and kept me informed throughout the process.
Viewings were conducted by the team and were all completed at the correct times.
Many thanks for your help.
Chris Β· 14 November 2014
β
β
β
β
β
4/5
GoogleThank you for you time with us during our viewing we really loved the property beautiful and smart. We look forward to your positive feedback. Thank you.
Aldrin Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
β
β
β
β
β
5/5
Trustpilotrecommend
great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).
Jennifer Β· 22 May 2025
β
β
β
β
β
5/5
GoogleSelling my house with Chancellors was a swift and painless event thanks to the Thatcham team but special thanks to Craig Moore. He was friendly and approachable at all times, excellent at keeping lines of communication open and very professional! Thank you!
Debbie Β· 13 November 2017
β
β
β
β
β
5/5
GoogleVery helpful with looking for places to rent. Always active and available for viewings.
Jamie Β· 14 July 2024
Agent replied Β· 11 November 2024
Thank you for leaving us this great review Jamie, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.
β
β
β
β
β
5/5
GoogleHello!
But, we are still looking for a home for our family, we really hope that the professionals from your agency will help us find it!
ΠΠΊΠ°ΡΠ΅ΡΠΈΠ½Π° Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
β
β
β
β
β
5/5
GoogleMost sincere thanks to Lucy Reeves for sourcing a home for us in Thatcham. She went above and beyond to help us, always with a smile. Nothing was too much trouble. I would certainly recommend her to anyone searching for home.
Janet Β· 13 November 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.