Trusted Agent profile Β· Thatcham

Chancellors Thatcham reviews

4.6

β˜…β˜…β˜…β˜…β˜… Excellent

459 reviews across 2 platforms

56 The Broadway, Thatcham, RG19 3HP, RG19 3HP

Part of Chancellors, see every office.

Chancellors's office in Thatcham, at 56 The Broadway, is rated 4.6 out of 5 across 459 reviews on two platforms, including 259 Google reviews rated 4.7.

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4.7 / 5

259

Reviews on Google

This office

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200

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Thatcham office, from every platform, shown as written. First names only.

5/5

Google

Lauren, was amazing couldn't fault her service or support thought out the whole application process and now I'm so excited to move in to my flat on the 30th. Thank you so much for everything you did

William Β· 12 November 2023

Agent replied Β· 11 November 2024

Thank you William for giving our Thatcham branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.

5/5

Google

Attentive and efficient with how swift the paperwork is sent. Have had pleasant viewings with Chancellors and the team are good at getting in contact with you.

Zoe Β· 15 May 2024

Agent replied Β· 11 November 2024

Thank you Zoe for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

I meet Louise at the viewing property. She was very kind and was patient to answer all my questions. The property was clean and was as shown in the pictures.

Fiona Β· 16 March 2024

Agent replied Β· 11 November 2024

Thank you Fiona for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

Lovely relaxed viewing. Friendly welcome, great communication and very accommodating.

Sarah Β· 21 January 2025

Agent replied Β· 23 January 2025

Hi Sarah, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

1/5

Google

Very poor experience. Difficult to make contact and do not keep appointments! Obviously don't need my business

Iain Β· 12 September 2024

Agent replied Β· 11 November 2024

Hello Iain, your feedback is important to us and we are sorry to read of your current frustrations. Please email directors@chancellors.co.uk so that we can look into this issue for you. Many Thanks.

5/5

Google

Vas demonstrated a high level of customer service support to us while we went viewing for an apartment as she answered all our questions and cleared our concerns.

Chiori Β· 15 February 2024

Agent replied Β· 11 November 2024

Thank you Chiori for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

You can never get it wrong with Chancellors. Great team and always going the extra step to help until you're satisfied.

Kamsi Β· 14 June 2024

Agent replied Β· 11 November 2024

Thank you Kamsi for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

I came in contact with Louise at Chancellor Thatcham and she is so generous and helpful, We we’re provided with all the necessary details and guidance which we needed. Great service!!

Anjali Β· 12 November 2023

Agent replied Β· 11 November 2024

Thank you Anjali for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Big Thank you for Louise for all her help. I can only highly recommend her and the agency to everyone. 😊 …

RenΓ‘ta Β· 15 May 2024

Agent replied Β· 11 November 2024

Thank you Renata for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

Louise Hamilton prompt helped us to find the ideal place and gave us all the attention required through the process.

Fellipy Β· 14 June 2024

Agent replied Β· 11 November 2024

Thank you Fellipy for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

1/5

Google

Had a bad experience with one of their clients being racist! Even though outstanding references were given and a high standing guarantor once the client had spoken to the potential tenant and realised the race of the tenant they then declined. Absolutely disgusting how they can have such clients! Beware!!!!!

Carly Β· 12 November 2021

Agent replied Β· 11 November 2024

Hi Carly, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.

5/5

Google

Louise in thatcham branch is an angel. She was so professional, kind and treated me like family. I would recommend anytime

Chinemerem Β· 15 May 2024

Agent replied Β· 11 November 2024

Thank you Chinemerem for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

Very friendly staff and always polite when interacting with us

Ian Β· 10 November 2024

Agent replied Β· 10 December 2024

Thank you Ian for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

1/5

Google

Tried to view one house through them. I had to chase them - you’d think they would call back and arrange the viewing. Good if you want to benchmark prices - but most things on their website weren’t actually for sale still - seemingly to bulk up their site. In the end gave up even considering houses through them.

Scott Β· 14 January 2019

Agent replied Β· 12 January 2025

Hi Scott, we are disappointed to read of your concerns. Please could you contact us at seniorsupport@chancellors.co.uk so that we can investigate this for you? Many thanks.

5/5

Google

I have been speaking with Lauren and Louise for a while now and they are always quick to respond and provide useful information. Thank you for all your help.

Gina Β· 12 November 2023

Agent replied Β· 11 November 2024

Thank you Gina for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Oliver at Thatcham Chancellors was really helpful during our property search, very knowledgeable and polite.

Elise Β· 13 August 2024

Agent replied Β· 11 November 2024

Thank you Elise for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Google

Had a viewing with Bradley, in Tatcham. Very impressed with his knowledge and we didn't have a question unanswered. Very helpful, thank you!

Andrei Β· 16 March 2024

Agent replied Β· 11 November 2024

Thank you Andrei for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.

5/5

Google

Luke and the team provide a professional and promt service. They secured the full asking price for my property and kept me informed throughout the process. Viewings were conducted by the team and were all completed at the correct times. Many thanks for your help.

Chris Β· 14 November 2014

4/5

Google

Thank you for you time with us during our viewing we really loved the property beautiful and smart. We look forward to your positive feedback. Thank you.

Aldrin Β· 12 November 2023

Agent replied Β· 11 November 2024

Thank you for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.

5/5

Trustpilot

recommend

great experience of selling through chancellors. very professional, great pictures, excellent support with chasing solicitors (although I would avoid the in house solicitors they recommend).

Jennifer Β· 22 May 2025

5/5

Google

Selling my house with Chancellors was a swift and painless event thanks to the Thatcham team but special thanks to Craig Moore. He was friendly and approachable at all times, excellent at keeping lines of communication open and very professional! Thank you!

Debbie Β· 13 November 2017

5/5

Google

Very helpful with looking for places to rent. Always active and available for viewings.

Jamie Β· 14 July 2024

Agent replied Β· 11 November 2024

Thank you for leaving us this great review Jamie, we will be sure to pass this fantastic feedback the team. We are delighted that you had such a great experience with us.

5/5

Google

Hello! But, we are still looking for a home for our family, we really hope that the professionals from your agency will help us find it!

Π•ΠΊΠ°Ρ‚Π΅Ρ€ΠΈΠ½Π° Β· 12 November 2023

Agent replied Β· 11 November 2024

Hi, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.

5/5

Google

Most sincere thanks to Lucy Reeves for sourcing a home for us in Thatcham. She went above and beyond to help us, always with a smile. Nothing was too much trouble. I would certainly recommend her to anyone searching for home.

Janet Β· 13 November 2017

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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