Every review we hold for the Thatcham office, from every platform, shown as written. First names only.
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5/5
GoogleLouise has been helpful and reasonable. She got me the deal that I wanted most.
Keith Β· 12 November 2022
Agent replied Β· 11 November 2024
Hi Keith, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GooglePolite, friendly, and offered some very helpful advice towards our search for a rental property. Louise obviously knew the landlords preferences, the location and had readily available answers on both the property itself and the local amenities. Overall a very helpful Lettings agent who didnβt rush us through our viewing.
Ryan Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for leaving us this great review Ryan, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
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5/5
GoogleI have been dealing with Jack Hall, the lettings client manager, and given this is my first time renting privately I naturally had more than the usual amount of questions- Jack was open to all my questions; always answering thoroughly and promptly every time- very happy.
Luke Β· 12 November 2022
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5/5
GoogleWe had an excellent experience working with Jack Hall finding our rental in Thatcham. He is good at getting back to you in a timely manner. He really cares about his clients and their needs when it comes to helping them find a home. I highly recommend him to go to for anyone looking for a home. Thank you again! :)
Csilla Β· 12 November 2022
Agent replied Β· 11 November 2024
Hi Csilla, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
TrustpilotChelsey Mitchell and Georgie Jennerβ¦
Chelsey Mitchell and Georgie Jenner processed and followed up on all inquiries and requests promptly.
Ms Β· 19 March 2026
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1/5
TrustpilotI would strongly caution landlords
I would strongly caution landlords, tenants, and prospective clients before engaging Chancellors for property management.
Bryn Β· 18 March 2026
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5/5
GoogleHaving dealt with many letting agents and been left so very disappointed on nearly every occasion, I was so pleased to have met Oliver B @ Chancellors Thatcham. Prompt responses, insightful and very friendly.
Katie Β· 13 August 2024
Agent replied Β· 11 November 2024
Hi Katie, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleDear Oliver Buckle, Thank you so much for trying to assist me during this difficult period trying to get accommodation for myself and my family. Kind regards Charles Robert Simpson.
Robert Β· 14 October 2024
Agent replied Β· 11 November 2024
Thank you Robert for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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5/5
GoogleWe mostly dealt with Craig Moore who was excellent but it was great service from the team in general, communication has been excellent and supportive all along and the stats that Chancellors release are great - helps to reassure you that you're selling your house at the right price through the right people. Would 100% use again and would recommend to anyone
Craig Β· 13 November 2017
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5/5
GoogleThe service provided to me by Chancellors was topnotch I was assisted on what to do and where to get the needed documents that they will need for the processing of the apartment I wanted to move into...
Bajogo Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you Bajogo for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
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5/5
GoogleAmy acted on our behalf in an extremely professional manner. We were completely satisfied with the service which she provided and wouldnβt hesitate to use her and chancellors again. Thanks for your help and ongoing support throughout the sale. Andrew and Jo π β¦
Jo Β· 12 November 2023
Agent replied Β· 11 November 2024
Hi Andrew, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleAGENT OLI WHO DID THE VIEWING BOOKING WAS VERY GOOD AND MADE SURE HE ACCOMODATED ME.
THE AGENT LOUISE WHO DID TE VIEWING WAS HELPFUL, PATIENT AND IT WAS AN ABSOLUTE PLEASURE WORKING WITH THEM
Nicholas Β· 15 May 2024
Agent replied Β· 11 November 2024
Thank you Nicholas for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
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1/5
GoogleAwful company that do not listen, were dishonest throughout and have no intention of helping, they just want to rip you off. Only estate agents that charge you for doing nothing. Avoid at all costs!
Craig Β· 15 May 2024
Agent replied Β· 11 November 2024
Hi Craig, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via directors@chancellors.co.uk with the details? Many thanks.
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5/5
GoogleCurrently going through the process of buying a house with Lauren, she is efficient and always makes time to answer questions, she has been very accommodating. Overall a smooth process from offer acceptance to hopeful completion date :)
Saffron Β· 16 March 2024
Agent replied Β· 11 November 2024
Hi Saffron, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
Googleme and my partner viewed a flat with Louise and she was very helpful. Since we first enquired she has been our point of contact and always gets back to us quickly and informs us of new properties that are available. Thank you
Ryan Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you Yazmine for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
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1/5
GoogleWhat we thought was a free quote and was then tying us into a contract without verbally confirming this. They have lied to our faces and tried getting money out of us! If your looking for honest and loyal estate agents. Please donβt use there services. They are scammers they do not care one bit!
Ricky Β· 12 November 2022
Agent replied Β· 11 November 2024
Hi Ricky, thank you for taking the time to get in touch, we are very disappointed to read of your concerns. So that we can investigate this, please could you contact us via caitlin.greaves@chancellors.co.uk. with the details? Many thanks.
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5/5
GoogleLauren puts in that little bit extra that makes the difference. Very helpful, efficient and understanding. It was a pleasure to work with her.
Tufan Β· 12 October 2024
Agent replied Β· 11 November 2024
Hi tufan, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleThe agent who showed us around was very knowledgeable of the house and the area. She knew about properties available in the area with in our price range when asked. I would recommend her to anyone looking for something in particular.
Jay Β· 12 November 2023
Agent replied Β· 11 November 2024
Thank you for this wonderful review Jay. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams
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5/5
TrustpilotImpressed with this branch of Chancellors. Highly recommend.
Impressed with this branch of Chancellors.
Mr Β· 19 March 2026
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5/5
GoogleGreat branch. The whole sales team of Stacy, Lauren and Ben have been very helpful so far.
Samuel Β· 18 December 2024
Agent replied Β· 25 December 2024
Thank you Samuel for giving our Chancellors - Thatcham Estate Agents branch this fantastic rating and review. We are delighted that you had such a great experience with us. We will be sure to pass this onto the team for you.
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5/5
TrustpilotExperience with Chancellors
Patrick has a very respectful and helpful manner. I felt he listened from the start to my needs for any potential property and did not exert any pressure in my decision making. He was always helpful and efficient in his responses
Mrs Β· 22 March 2025
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5/5
GoogleI would whole heartedly recommend Chancellors at Thatcham who processed my house sale with consummate professionalism, providing a first class service throughout. Giles managed the whole process seamlessly, securing an excellent price and offering me expert guidance whenever I needed it. My thanks go to Giles and his team for a fine job.
Simon Β· 13 November 2017
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5/5
GoogleVery professional personal, had a very informative viewing earlier and the walk through was very good.
Terry Β· 7 December 2024
Agent replied Β· 10 December 2024
Hi Terry, we are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
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5/5
GoogleLouise from the Thatcham office has been very helpful in my property search so far. All my questions have been answered promptly. Great service, will continue my search with Louise.
Jonny Β· 15 April 2024
Agent replied Β· 11 November 2024
Thank you Jonny for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant person.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.