Trusted Agent profile · Thanet

Wards Birchington reviews in Thanet

4.4

★★★★★ Great

538 reviews across 2 platforms

15 Station Road, Birchington, CT7 9DJ, Thanet, CT7 9DJ

Wards's office in Thanet, at 15 Station Road, is rated 4.4 out of 5 across 538 reviews on two platforms, including 115 Google reviews rated 4.9.

Google logo

4.9 / 5

115

Reviews on Google

This office

Trustpilot logo

423

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Thanet office, from every platform, shown as written. First names only.

5/5

Trustpilot

Thank you miles and barr for your assistance

Thank you miles and barr for your assistance in securing accommodation for me special mention to Sophie Collins for assisting me and l hope l will work again with you guys in the future

JeffreyTogara · 9 June 2022

5/5

Trustpilot

Thankyou to Joanna Smith and team

Joanna and her team helped us find the right tenant for our property. She was honest and professional throughout. The process was made easy for us and we are confident that we have the ideal tenant.Thankyou

Norman · 2 February 2022

5/5

Trustpilot

After 8 years in my rented flat we're…

After 8 years in my rented flat we're moving on during that time we've had various dealings with miles and barr and they have always been courteous and efficient our main contact has been with Amanda Turner who has been a pleasure to deal with and is always friendly and helpful and also made our moving out a smooth process no problem leaving a 5 star review

Customer · 22 September 2023

5/5

Trustpilot

Olivia Petri was very helpful and…

Olivia Petri was very helpful and knowledgeable in answering our enquiries.

Jennifer · 13 March 2024

5/5

Trustpilot

Jake was fantastic and very helpful…

Jake was fantastic and very helpful with answering all the questions I had about the property, he was very friendly and professional throughout the whole viewing and made it a very enjoyable experience

Sean · 26 April 2022

3/5

Trustpilot

Mixed experiences

Viewed a number of houses with them. Agent in whitstable was fine. Knew the properties and was helpful. In Margate the agent had never been inside the house and was only interested in getting us signed up to them, despite us saying we were happy with our sales agent

Angus · 31 August 2024

5/5

Google

Excellent team - Dane, Natalie, Jack & Vanessa (sorry if I've missed anyone) Top service provided by professional, personable people who have all been, and continue to be a pleasure to do business with. They've gone the extra mile as far as I'm concerned.

Graham · 10 November 2022

Agent replied · 9 November 2024

Thank you for your kind comments, the team at Birchington were thrilled to read them.

4/5

Trustpilot

Great work

The service was great , Anna Adamczak was very nice and welcoming. I am very happy I got accepted by the landlord to rent the appartment . Thank you anna.

Merissa · 20 August 2022

5/5

Trustpilot

Max was very friendly and professional

Max was very friendly and professional. He was able to answer all my questions about the property and gave me useful suggestions about how to make a successful offer to the landlord.

GM · 16 May 2022

5/5

Trustpilot

Sophie the star!!!

Sophie the star!!!! I have never rented before and was clueless to process, Sophie was so patient and thorough with everything so I had a full understanding she’s great! Promote her!! Thank you so much Sophie x

Lucy · 21 July 2021

5/5

Google

Excellent service throughout a lengthy negotiation.Sally Bryant 'Sales Progressor' kept me appraised and advised throughout, I have nothing but praise for her ability, intelligence and creativity.Sally proved that agreeing the price is only the start of the process and I would heartily recommend her and Wards for your conveyancing needs.10/10PositiveResponsiveness, Professionalism

Simon · 10 November 2021

Agent replied · 9 November 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

5/5

Trustpilot

Patience and Perseverance

A buyer was found within 2 days of getting on the market. Once we had found a property to buy it took far longer to reach exchange than we had anticipated but all the problems were caused by our lenders poor choice of conveyancer causing serious delays. Other than that the sale process was pretty smooth. The use of of a sales co-ordinator definitely helped keep everyone up to date and helped progress things.Emily Stickler regularly kept in touch and co-ordinated everything very well particularly towards the end when time constraints got quite hairy and tense.

Mr · 25 March 2022

5/5

Trustpilot

We had great experiences with all…

We had great experiences with all agents we encountered at miles and Barr throughout our search for a home. When we put an offer on the home of our dreams they were very easy to deal with. Louise our negotiating agent was brilliant from accepting the offer to exchange. She was fully transparent through the process and was on hand for all our questions. Simply wonderful.Would also like to mention Finn and Joe who showed us around houses, they were great to deal with, great service and didn't try and pressure us on any houses.

Amila · 25 March 2022

5/5

Trustpilot

Thank you for your support and respect.

Thank you for keeping us updated with everything that has been going on with the sale. .Thank to the whole team. As I explained to Louise we were not just selling a house. We were selling the beautiful home of our dearly beloved mother. And we fell you treated us with support and respect. This had been a very emotional time for us all this home had such wonderful memories attached to it and was difficult to say good bye to . Thanks again. yours sincerely Andrew Turnidge.

Andrew · 16 March 2022

5/5

Trustpilot

Brilliant Service

This has been so smooth and I have not had any fears or worries as I have been kept in the loop of all that's happening as it happens. Sophie Collins has been amazing

Sophia · 22 October 2021

5/5

Trustpilot

Sophie was excellent throughout the…

Sophie was excellent throughout the letting process very approachable and quick to reply when we had any concerns. Helped us to find a great property in a difficult rental market and we are very appreciative.

Barnaby · 17 August 2021

5/5

Trustpilot

Shelley Webster

Shelley Webster was extremely helpful and went above and beyond to make sure my sale was completed with minimal stress. She was punctual, reliable and so hardworking. I cannot thank her enough.

Faye · 5 February 2022

5/5

Trustpilot

Helpful, Nice & Swiftly

I appreciate the services and helps from your colleagues, like Jess, Jake and especially Jenny Harmes, she have been helpful, nice and responding swiftly. It’s been a pleasure speaking with her. KK

KK · 4 February 2022

5/5

Trustpilot

I had a wonderful service and…

I had a wonderful service and experience purchasing my property and would like to give a special thank you to James for helping me with the mortgage! All round great company to purchase from! Would highly recommend!

Lauren · 16 January 2021

5/5

Trustpilot

Very helpful and always there to answer…

Very helpful and always there to answer my queries, Alex Munn went all out to help me and I cant thank him enough , that guy dont stop working , he is an asset

Rory · 2 July 2021

5/5

Trustpilot

Wonderful experience.

This was a very smooth and friendly process, with a lot of help from Anna and Holly, made this a lot less stressful, they listened to my needs and wishes, many thanks Jason.

J · 10 August 2021

5/5

Trustpilot

Great experience

Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great

Nkadinma · 22 July 2022

5/5

Trustpilot

Anna Adamczak

Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star 🌟

Christian · 2 January 2022

5/5

Trustpilot

The Birchington team and Debbie Mead…

The Birchington team and Debbie Mead went above and beyond. As a first time buyer they helped me every step of the way. I really appreciate everything they done for me.

S · 2 November 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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