Trusted Agent profile · Thame
★★★★★
140 reviews across 1 platform
112 High Street, Thame, OX9 3DZ
Tim Russ and Company's office in Thame, at 112 High Street, is rated 4.8 out of 5 across 140 reviews on 1 platform, including 140 Google reviews rated 4.8.
Every review we hold for the Thame office, from every platform, shown as written. First names only.
5/5
GoogleI’d highly recommend Tim Russ in Thame. We had a terribly hard sale process to get through, with lots of ups and downs but Tim Russ (especially Daniel in Thame) were excellent at keeping us informed and helping us navigate through the difficulties and stresses of selling our house.
Thank you Verity. It is always rewarding for the team to get a strong review after a difficult sale process Simon Minter Area Director
5/5
GoogleWe have been clients of Tim Russ and Company for almost a year now and we are very happy. Our lettings manager, Colin Foster, has been efficient, friendly and highly communicative. We have also recommended Colin to our friends and family and he has supported a family member of ours in finding a new property.
5/5
GoogleMoving house is meant to be stressful (and it was at points) but John did a great job from start to finish. John was great with the children and that made all the difference to us. Also we found he was speedy at replying to our many emails. We would and will use John at Tim Russ again!
1/5
GoogleWe have not used this agent to buy our seen a property, how've I deny this feedback was necessary after weeks of trying to use their website to search for properties. If someone from Tim Russ reads this, then please, please, please upgrade your website. Why must I search each individual office rather than a region I wish to live in? Why is there no filter to remove "sale agreed" properties from the map? Why is the photo interface so clunky and awkward to use? Noting that when viewing them on a mobile it zooms in to totally random areas of the photo, for example, I'm not interested in seeing pictures of a table leg, I'd much rather see the room the table is sitting in. It's 2022, websites need to be functional when viewing from mobile devices, and some serious consideration needs to be given to the user experience (ie search via the area the buyer is interested in, not via the office that a seller decided to use)
5/5
GoogleGreat honest service from John and the team. John knew what I was looking for and found properties for me, to view, that matched my criteria. He even managed to negotiate the completion date before the stamp duty tax rise. Very happy! 😃 …
5/5
GoogleWonderfully efficient service from Tim Russ & Co, specifically from Colin Foster on organising our tenancy in under one week! He has pulled out all the stops to get us in quickly - Highly recommend Colin and the whole team.
5/5
GoogleThank you Joy for your prompt response to my request. Always has excellent attention from all the staff, thank you so much.
5/5
GoogleTrue professionals handling complex situations with efficiency and competence. Always calm, helpful and supportive. Highly recommend Sue and team.
5/5
GoogleThank you Joy for your professionalism.
5/5
GoogleFi from Tim Russ has been absolutely wonderful during the (at times stressful) sale of our house. She has the perfect blend of professionalism and warmth, with a real personal touch which was so appreciated. Thank you for all your hard work and going above and beyond on our behalf.
5/5
Google5 stars for Colin Foster. He showed us around the house and gave us a thorough talk through of everything. He was really helpful with any questions we had and has been a great help since we moved in too. Would highly recommend Tim Russ and in particular Colin.
5/5
GoogleA very friendly but professional service given when I was looking to rent a property. I dealt with Colin Foster who was great. He did everything he could to help me and had me in my new property within a 2 weeks of viewing. I was very impressed.
5/5
GoogleWe were really happy with Fiona at Tim Russ & Co when she helped to sell my mother's bungalow in Haddenham. Marketing and showings were managed well. But offer, Fiona kept expediated the chain effectively And on several occasions Fiona went ’the extra mile' - recommended
5/5
GoogleTim russ have been great in helping me find a new home. The process has been smooth, quick and hassle free! Special mention to Colin who has been fantastic throughout the process, we are very much looking forward to moving in and working with you!
5/5
GoogleTim Russ & Company Estate Agents in Thame blow any negative stereotypes out of the water! We chose Tim Russ & Company Estate Agents because they were straightforward in their initial approach, gave no unreasonable expectations about the price we could achieve for our house and were very clear about what we could expect when we sold with them. And then, when through no fault of Tim Russ, it all went horribly wrong for an extended, and highly stressful, period of time their experienced negotiator Dominic kept us informed, (relatively) sane, and made extraordinary efforts to ensure that our sale completed, despite some very odd behaviours from ‘professionals’ further down the line. All with exemplary professionalism, manifesting itself in (very) good humour, excellent negotiation and mediation skills, and real patience. Importantly, we felt respected and valued, despite the problems with this sale. We are very happy to recommend this professional, efficient and trustworthy branch of Tim Russ & Company Estate Agents. We could not have handled this on our own. Thank you.
5/5
GoogleDear estate agent john from tim russ you helped us buy a house with no fuss our perfect home, and thanks to you. is this what u meant when you asked for a review? Thank you John you were great, service was perfect.
5/5
GoogleColin Foster is an excellent lettings agent at Tim Russ. This is our 2nd rental with them and couldn't recommend them enough . All issues throughout the Tenancy were handled efficiently and professionally with Colin. Superb all round. Thank you. We love the new home.
5/5
GoogleThe lettings team at Tim Russ and Co are very efficient and professional, and I would recommend their services to anyone looking to rent a property through them. Colin is very prompt in responding to queries, and is very helpful to deal with.
5/5
GoogleGreat job Tim Russ in Thame. Dealt with John who was extremely friendly and helpful and even tried to assist with progressing the move from the bottom of the chain when people involved weren’t communicating properly. Well done
5/5
GoogleI have had a fantastic experience with Tim Russ in Thame, outstanding service, very efficient and I highly recommend them. Thank you to Nigel, Joy, Colin and the team for making this a simple process 👏🏻👏🏻👏🏻 …
5/5
GoogleJoy Braginton was very helpful and efficient dealing with my enquiry
5/5
GoogleReally good service from the team in Thame. We got an offer in a fortnight after switching from another agent to Time Russ. Thanks to Fiona for keeping the buyer onboard and seeing the deal through.
5/5
GoogleWe've been very impressed with Dan and his team, having worked with them on both the purchase of a new flat and the sale of a family house. In both cases they have been highly professional, friendly, helpful and well-informed. Their proposed guide price for the house sale was realistically set and backed up with a sensible rationale based on good local market knowledge. As a result they were able to swiftly match our property with an ideal purchaser and got a firm offer in a matter of weeks, after a busy viewing schedule. The flat purchase has gone very well too and again they've been very helpful. There were some slightly tricky details which they helped us overcome and we progressed to a timely completion to the satisfaction of ourselves and the vendor. They are highly recommended.
5/5
GoogleHighly recommend Tim Russ Lettings. Colin is gave great suggestions on changes to make between lettings, Joy is a joy to deal with and Nigel has given great advice with any issues we've had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tim Russ and Company's Thame office has 140 reviews across 1 platform: 140 on Google.
Tim Russ and Company Thame is rated 4.8 out of 5 across all 140 reviews, and 4.8 out of 5 on Google from 140 reviews.
Tim Russ and Company Thame, 112 High Street, Thame, OX9 3DZ.
